Bigfoot CMMS - Prix, fonctionnalités, avis et comparateur de logiciels

Bigfoot CMMS

Cloud maintenance management solution

4/5 (67 avis)

Bigfoot CMMS - Présentation

The award-winning Bigfoot CMMS, named a Gold "Product of the Year" by Plant Engineering, is a cloud solution for managing the asset, facility, and safety management needs of maintenance organizations worldwide. The solution has been produced by New Hampshire-based Smartware Group since 2002.

Functions of Bigfoot CMMS include a native mobile app for Android and iOS tablets and smartphones, asset and equipment management, preventive and predictive maintenance management, work order management, inventory management, purchasing, and reporting, all within one complete solution. As a highly scalable solution, Bigfoot works well for single sites as well as multiple sites located around the globe and offers multiple languages, a range of security settings, location-based work orders, advanced workflows, and more to accommodate your unique requirements.

Take your maintenance operations on-the-go with the Bigfoot mobile app by leveraging its:

- Camera integration for easy image uploads and attachments
- QR code scanning
- Geo-tagging for the visual mapping of assets, parts, and work orders
- Offline work order editing
- Labor timers for real-time labor data capture
- Onhand inventory availability

Users of all types and roles - across departments - may access Bigfoot to submit maintenance requests, track external contractors and service providers, submit/approve purchase orders, access CapEx projects, and input or verify safety or inspection programs, for example.

Bigfoot CMMS works well as an enterprise solution for manufacturers, distributors, energy and utilities organizations, data centers, and mining companies.

Prix

À partir de
$7500
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Afrique et Moyen-Orient, États-Unis

Langues

anglais

Bigfoot CMMS - Avis

Note globale
4/5
76% d'avis positifs
22
Excellent
29
Très bien
12
Moyen
3
Médiocre
1
Horrible
Traduire avec Google Translate

Bulky and does too much

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/01/2017
Provenance de l'avis : Capterra

Finding what has already been completed has proven to be a difficult task. it wants to do too much. it is large and cumbersome. we don't even use a significant portion of it. Often runs slow. (spinning orange circle of doom) some updates in 2016 have been beneficial, like choosing more than one user to filter by.

Avantages

if I had to pick something, I guess it would be that you could be everything under the sun in here

Inconvénients

when I want to look at training (OSH programs) and I sort by date. it takes the first digits (month) not year. This would be only relevant if all my programs were one year. The programs are over the span of years so, like a lot of this program, it's not very helpful.

Réponse de Smartware Group

Melissa, we appreciate your feedback. We are happy to assist you with optimizing the performance of your ALTUM application and maximizing the benefits of the software to meet your specific maintenance and operational needs. There are a number of training options available with Smartware Group, and we are happy to discuss these options as well as available consulting services. We can have your Account Manager get in touch with you for details; otherwise, feel free to contact sales@bigfootcmms.com at any time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10
Traduire avec Google Translate

Bigfoot and Plant Maintenance

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 12/01/2017
Provenance de l'avis : Capterra

CMMS is really about asset management. At the very core of a CMMS is the Asset Registry. Repair materials, organic resources, contractors, scheduling components....virtually all other elements of the CMMS exist to organize and administer to the assets. The unique features and high degree of configurational control found in Bigfoot make it the smartest choice for Enterprise Asset Management (EAM) I have ever worked with.

Many CMMS are cloud based, and many also work with mobile devices. However, Bigfoot's approach to mobile devices and the cloud is a mobile "app" that sets it apart from every other CMMS. The Bigfoot mobile app gives greater functionality without an internet connection than every other CMMS I evaluated by far!

In this age of "Software As A Service" (SAAS) and cloud computing, service after the sale becomes extremely important. If there are language barriers or time zone differences that interfere with problem resolution, your plant maintenance may suffer for it. Bigfoot's approach to support is to assign a "Customer Success Manager" to each account. Our Customer Success Manager takes an active role in ensuring their technical services department gives us the caliber of support we deserve. They also go to great lengths to ensure we understand how to properly use the CMMS.

CMMS costs vary almost as greatly as the number of CMMS available. Bigfoot's pricing comes in at the lower/midpoint of the CMMS cost scale. This will ultimately mean our business will do a "feature rich" CMMS implementation for less than half the cost of some other CMMS suites.

Bigfoot's greatest feature is its configurational control. In the real world, there is no such thing as a perfect implementation any tweaks/adjustments that need to be made after the "go live" event are easily accomplished. Combine it's configurability with the world class reporting capability (again delivered at a very reasonable price point) and you find yourself looking at a very cost effective CMMS!

Avantages

OSH Module and HIGH degree of configurability!

Inconvénients

Repairable Material Items management needs more work.

Réponse de Smartware Group

Many thanks, Wayne! We appreciate your thorough assessment!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Not pleased with the system. Little customization options, little customer support.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/06/2017
Provenance de l'avis : Capterra

The setup is relatively easy.

Avantages

Leaving it at work when I go home. Truthfully, it is not that bad but I am certainly left with a less than expected product. Now would be difficult to dump my data for something else. Must wait for updates.

Inconvénients

The con from the software group that they will help you with customization by giving you "Free" Consulting hours. Then when you go to them with something simple, they say they have no interest in pursuing it. And then deduct from you "Free Consulting Hours" Very sorry I purchased this software. Now I feel as though I am stranded on an island with a less than functional CMMS.

Has no concessions to tying and asset into a PO for purchasing and cost analysis for a particular asset. Software group was unwilling to help. Called and told me they were "Uninterested" in pursuing my request. In the same call they asked for license renewal. Stuck in a database that is now a waste of time after two years.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

4.0/10
Traduire avec Google Translate

Customer Support that Listens

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/01/2017
Provenance de l'avis : Capterra

We have used Bigfoot for our CMMS needs for a number of years but not to its fullest capability. Recently we have made the decision as a corporation to improve our maintenance procedures and as a result our Bigfoot CMMS system is expected to play a major support role in changing our maintenance operations. Over the last few months we have been re-configuring the system and the Customer Support group has been very active in assisting us. When we call support there were two system professionals who have always been able to answer our questions and walk us through the necessary steps to accomplish our goals. Additionally, we have recommended some functionality upgrades to their Mobile App and you can tell that they listened to our requests and look to make these changes available in later releases. Smartware is a great company to do business with and Bigfoot is a great CMMS to meet our maintenance needs.

Avantages

Easy of use

Inconvénients

Speed, Limited functionality on the Mobile App

Réponse de Smartware Group

Your feedback is most welcome, Dan - we're happy to serve you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Seemingly Endless Features

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/01/2017
Provenance de l'avis : Capterra

This software helps to log data, record maintenance tasks, track all assets and parts, etc. I am still learning all the capabilities that Bigfoot CMMS has to offer. I will say that when I get stuck and can't navigate the program through the help feature, the customer service team is quick and eager to lend a hand. Overall I am very pleased with the features that Bigfoot supplies to us.

Avantages

The software makes it easy to record all maintenance tasks and keep track of anything done on equipment. It also helps control the parts inventory.

Inconvénients

The speed of the software when navigating the pages is the biggest bottleneck in the flow of using the system. I also struggle navigating the pages, you must be exact on what numbers or titles you search for.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Bigfoot CMMS - Prix

À partir de
$7500
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact Bigfoot for pricing information or a quote

Bigfoot CMMS - Fonctionnalités

  • API
  • Champs personnalisables
  • Gestion des stocks
  • Piste d'audit
  • Rapports personnalisables
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

  • Audit
  • Données en temps réel
  • Emplacements multiples
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Stockage de documents

Plus d'informations sur Bigfoot CMMS

Bigfoot CMMS - Principales fonctionnalités

  • API
  • Activity dashboard
  • Advanced custom fields
  • Advanced e-mail template builder
  • Asset and equipment management
  • Audit trail/log tracking
  • Automated scheduling
  • Automatic e-mail alerts
  • Built-in reporting and analytics
  • Cost tracking and repair history
  • Data import wizard
  • Inventory control
  • Native report designer
  • Parts inventory
  • Planning calendar
  • Predictive and preventive maintenance
  • Purchasing management
  • Requisition management
  • Service history tracking
  • Work orders and requests

Avantages

• As an asset-centric solution, Bigfoot is well-equipped to handle the intricate needs of asset-intensive organizations.
• Bigfoot CMMS is a highly-scalable solution, with the option to add unlimited users, sites/regions/locations, assets, parts, or equipment.
• Preventive maintenance may be calendar-based, use a meter reading approach, or a combination of the two; Job Planner function gives the drag-and-drop ability to schedule labor and work based on availability, skill set, and more.
• PM tasks can range from basic to complex, depending upon the needs of your organization and the types of assets/equipment managed.
• Track all spare parts inventory with Bigfoot's inventory management and purchasing functions and maintain the threshold requirement of each component in inventory all the time.

Bigfoot CMMS - FAQ

Voici quelques-unes des questions fréquentes sur Bigfoot CMMS.

Q. Quels sont les types de licence disponibles pour Bigfoot CMMS ?

Types de licences disponibles pour Bigfoot CMMS :

À partir de: $7500

Type de licence: Abonnement

version d'essai gratuite: Disponible

Contact Bigfoot for pricing information or a quote

Q. Quelles sont les principales fonctionnalités du logiciel Bigfoot CMMS ?

Fonctionnalités du logiciel Bigfoot CMMS :

  • API
  • Activity dashboard
  • Advanced custom fields
  • Advanced e-mail template builder
  • Asset and equipment management
  • Audit trail/log tracking
  • Automated scheduling
  • Automatic e-mail alerts
  • Built-in reporting and analytics
  • Cost tracking and repair history
  • Data import wizard
  • Inventory control
  • Native report designer
  • Parts inventory
  • Planning calendar
  • Predictive and preventive maintenance
  • Purchasing management
  • Requisition management
  • Service history tracking
  • Work orders and requests

Q. Qui utilise Bigfoot CMMS ?

Utilisateurs habituels du logiciel Bigfoot CMMS :

Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues Bigfoot CMMS est-il disponible ?

Langues dans lesquelles Bigfoot CMMS est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Bigfoot CMMS ?

Types de licences disponibles pour Bigfoot CMMS:

Abonnement

Q. Bigfoot CMMS prend-il en charge les appareils mobiles ?

Appareils pris en charge par Bigfoot CMMS :

Android, iPhone, iPad

Q. Avec quelles applications Bigfoot CMMS peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par Bigfoot CMMS.

Q. Quelles sont les ressources d'aide disponibles pour Bigfoot CMMS ?

Ressources d'aide disponibles pour Bigfoot CMMS :

Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo