En savoir plus sur Revel Systems

Revel Systems POS fournit une solution unique destinée aux entreprises sur plusieurs sites pour les ventes d'iPad. Revel a été conçu pour s'intégrer à un large éventail d'entreprises. Bien qu'elles offrent une solution de point de vente complète, les fonctionnalités de l'application vont bien au-delà pour inclure le CRM, la gestion des stocks, les commandes automatisées, etc. Revel Systems POS s'intègre à de nombreuses applications professionnelles tierces renommées pour permettre aux utilisateurs de l'intégrer à des programmes de comptabilité et de reporting.

Revel Systems POS gère les points de vente depuis une interface intuitive unique. L'application comprend la planification du personnel, le suivi et la gestion des inventaires ainsi que des rapports détaillés pour réduire le besoin de logiciels supplémentaires.

L'application fournit un CRM qui stocke les données client, y compris l'historique des achats, les préférences, etc. Revel Systems POS offre également une prise en charge matérielle avec un lecteur de cartes fonctionnant via le connecteur à 30 broches, qui permet également de recharger l'iPad. L'application prend en charge d'autres appareils liés aux points de vente, y compris les imprimantes.

Le logiciel dispose d'une API et d'une fenêtre d'interface utilisateur graphique (GUI) entièrement personnalisables. Les fonctions de sécurité incluent la conformité au PCI-P2 PE. Revel Systems POS permet également aux entreprises d'accepter les bitcoins comme moyen de paiement.

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Revel Systems

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

Allemagne, Australie, Chine, Inde, Royaume-Uni et 1 autres

Langues

anglais

Options de tarification dès :

99,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à Revel Systems

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Fonctionnalités

Nombre total de fonctionnalités pour Revel Systems : 59

  • API
  • Accès mobile
  • Audit de l'inventaire
  • Automatisation des commandes
  • CRM
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Commande en ligne
  • Comptes clients
  • Emplacements multiples
  • Facturation
  • Gestion d'entrepôt
  • Gestion de l'e-commerce
  • Gestion de la vente au détail
  • Gestion de table
  • Gestion des articles mis de côté
  • Gestion des audits
  • Gestion des bons de commande
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des commissions
  • Gestion des conseils
  • Gestion des employés
  • Gestion des expéditions
  • Gestion des fournisseurs
  • Gestion des livraisons
  • Gestion des prix
  • Gestion des remises
  • Gestion des renouvellements de commande
  • Gestion des retours
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks de la vente au détail
  • Gestion multicanal
  • Historique des clients
  • Identification des produits
  • Intégration comptable
  • Lecture de codes-barres/tickets
  • Modèles personnalisables
  • Monitoring
  • Optimisation des stocks
  • Paiements en ligne
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Prévision
  • Prévision de la demande
  • Rapports de ventes
  • Rapports et analyses
  • Recherche/Filtre
  • Signature électronique
  • Suivi de l'inventaire
  • Suivi des coûts
  • Suivi des retours
  • Sécurité SSL
  • Traitement des paiements
  • Vérifications distinctes
  • Écran tactile

Alternatives

Aloha EPOS

4,3
Alternative n° 1 à Revel Systems
Aloha est une solution EPOS basée sur le cloud conçue pour aider les bars et les restaurants à gérer leurs cycles de...

TouchBistro

4,0
Alternative n° 2 à Revel Systems
Le facteur primé : le système de point de vente iPad de TouchBistro est conçu pour et par le personnel des services de...

Square Point of Sale

4,7
Alternative n° 3 à Revel Systems
Square Point of Sale est une solution de point de vente pour les appareils Android et iOS qui comprend des outils de...

MCS Rental Software

4,4
Alternative n° 4 à Revel Systems
MCS-rm est un logiciel de location d'équipements pour les entreprises de location de matériel multiutilisateur/multibran...

Avis

Note globale

3,7 /5
(302)
Rapport qualité-prix
3,4/5
Fonctionnalités
3,6/5
Simplicité d'utilisation
3,7/5
Support client
3,4/5

Vous avez déjà Revel Systems ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 302
PHIL
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Revel POS--a powerful tool for hospitality and retail

Publié le 16/06/2016

Revel Systems POS is a very powerful tool that is well-supported, constantly undergoing updates and...

Revel Systems POS is a very powerful tool that is well-supported, constantly undergoing updates and improvements (and that our salesman and installer have been very easy to work with!) I have generally found tech support to be responsive and they have usually always helped me resolve any issues.

Avantages

The retail, restaurant and quick service platforms that we use in our establishments are designed with those unique industries in mind, and the system is powerful enough to handle close to 10K inventory items in retail; dozens of employees in retail and restaurant establishments; and even a quick service environment where hard-wired Internet service is not feasible. We have had a great experience with our salesman, installer and tech support throughout our relationship with Revel.

Inconvénients

The off-the-shelf Revel POS system is not a custom system made to a customer's exact specifications, although Revel does offer that service for additional cost. Customers should know what their needs are before implementing the system. The system is based on a columnar, spreadsheet, model, and for many installations that may result in the user interface having several layers of menu screens that need to be negotiated in order to retrieve a menu item. The system is pretty flexible, however, and offers the means to work with a huge number of inventory items in a wide variety of platforms (hospitality, retail, mobile.)

Jim
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Excellent System that Works Great

Publié le 30/10/2017

We have had others system and this just works great for us. It has a pretty good inventory system...

We have had others system and this just works great for us. It has a pretty good inventory system and a host of reports. The key is its makes the sales process easy. I have no problem giving Revel a strong recommendation.

Avantages

Our company is the merchandise concessionaire for Athletic Events at Army West Point and we are big fans of the Revel System. At our latest game, we had 11 stands and were able to push through almost 2000 transactions in a little over four hours. The system has worked flawless for us and our gross sales is up over 20% this season because of the ease of sales. We added a scanner and the fans love it. Combined with a strong credit card provider we have our sales available for us usually in 48 hours. The system works for us in many locations on batteries and its Verizon wi-fi is very good. If we have wi-fi trouble on site with a large crowd...it holds transaction and puts it through when the wi-fi is up. Our staff...not big techies...has had NO problems after expressing a feeling that the system would make it hard for customers to be serviced. We are big fans because it is helping our business. We now do almost four to one credit cards over cash purchases.

Inconvénients

You will find Revel is a little more expensive than other systems. They also make a decent profit on the hardware. But it is clearly you get what you pay for....when you have great service and a strong working system....you have to pay. This is a professional system.

Emily
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Full of Glitches

Publié le 07/11/2016

We've been with Revel for about 8 months now. I am on the phone with customer support weekly,...

We've been with Revel for about 8 months now. I am on the phone with customer support weekly, nearly daily. Our initial integration with Quickbooks was not well supported by their staff and eventually I had to just teach myself how to get the system set up and integrated. We have constantly had issues that when I contact customer service they tell me they don't know why it happened and it must be a glitch in the software. My credit card machine broke after 7 months and Revel could not figure out how to fix it so I called the manufacturer and they told me it was a software issue. Revel's solution was to trade in for a new one, rather than try to figure out what the software issue was. The first customer service agent I spoke to did not even have the manual for the pin pad that I was using.

Multiple times Revel has stopped speaking to Quickbooks without warning and our data has not been pushed through as it should. I've been told that the exchange feature that is built in to the front end of the system does not actually work and so we should stop using it and do a work around so that our entries into Quickbooks will be correct. My completed invoices have gotten stuck between the Ipad and the back office and the payments have therefore not been received into Quickbooks until I discovered the problem. Revel has multiple times overtaken Quickbooks and changed the vendor information in Quickbooks. After multiple phone calls to customer support for a single issue I've eventually been told that my system is out of date and that's what's causing the problem, but it was never brought up in initial phone calls. In the same vein, there is no indication from Revel that I should update the system. In fact for the last update, the app told me that it was the most up to date, but finally on the back end of Revel there was a warning that I needed to update or my system would be obsolete. In fact I was running the most up to date version of the app, but what needed to be done was to download an entirely new app-that was not made clear in Revel's warning, I just happened to figure it out myself. Furthermore, had I not happened to log into Revel's back end on that particular day, I would not have known that I was required to update.

One day the back office stopped sending our daily emailed reports. When I spoke to customer support they told me that it was because the email addresses where the report was sent were separated by commas and not semi-colons. When I mentioned that the commas had been working for 7 months they told me that it was due to an update on their back end that now required semi-colons. When asked how I was supposed to know that and change it I was told that it had been a "known issue" for over a month and that some businesses had a problem and some didn't so they didn't let customers know about the issue.

With all the issues I've had, I've never been able to speak to a supervisor or had any kind of conciliatory gesture like a reduced price made for me and in fact had to pay shipping to and from returning my credit card machine. When I speak to customer service about issues related to Quickbooks integration, they are not trained on Quickbooks so generally cannot help me.

Overall the system is extremely glitchy and inconsistent. It cannot be counted on to work the same way from day to day.

Avantages

-When it works it is more robust and better at speaking to Quickbooks than any other POS systems that we've used.

Inconvénients

There are many, many issues that I can't explain because it works fine one day and not at all the next, with no reason.
-Past POS companies have emailed me monthly updates about changes that are coming and information about updating the app or problems that have been discovered. Revel does no such thing.

Réponse de Revel Systems

Hi Emily,

I'm sorry to hear that you've experienced frustration with the QuickBooks integration. I've looked into your support ticket history and it looks like support has resolved your most recent ticket. Additionally, in reviewing your QuickBooks support history with a QB Support Specialist, it appears that our sync has paused most frequently following deletion or removal of QuickBooks records, which the system references. This would be true with any accounting and point-of-sale integration and we recommend that customers do not delete Revel created accounts or records. In an effort to resolve this, our next release will include an enhancement where Revel and QuickBooks notify each other of deleted records to prevent syncing issues.

We send emails alerting customers about coming updates and features and it may be that you've accidentally unsubscribed.

I've asked our Client Relations team to reach out to you to resolve any outstanding issues and provide you with additional customer service. Thank you for your feedback.

Regards,
Sarah, Community Manager, Revel Systems

Leah
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Works Well for our Small Business

Publié le 02/08/2018

Overall, Revel is a good company. We are a small convenience store at a marina and campground and...

Overall, Revel is a good company. We are a small convenience store at a marina and campground and they are working well for us. One of the reasons we went with Revel is because they have teamed up with Shell Corp. to create an integration for fuel pumps and the Revel point of sales. Revel is the cheapest option on the market, that I was able to find, to be able to offer my customers pay at the pump options. This is still in the works, but they are making steady progress and I am excited for when we can try it out.

Avantages

Revel is easy for employees to learn (even the non-tech employees) and to use. They have good updates; they listen to their customers about what is needed and then try to implement it. Our store is an hour away from the main office, and we are able to see the inventory from the office to place orders for the store! The reports are useful, varied and well laid out for ease of reading.

Inconvénients

The integration between QuickBooks Desktop and Revel has been a bit tricky. I wish their support team was a bit better at understanding how the two programs talk to each other. I have found that I need to have the Revel Support team tell me how Revel is supposed to talk to QuickBooks and then I'll have to go to the QuickBooks support or forum to figure out how to set up QuickBooks so that it does what Revel intended.

Claire
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great program!

Publié le 31/12/2016

We use Revel as our point of sales system at the restaurant I work in. After switching to revel...

We use Revel as our point of sales system at the restaurant I work in. After switching to revel from a previous program, I was immediately pleased with how easy and intuitive the program is. Splitting checks is extremely easy to do, no matter how many you have to split it into. This was not the case with our old program. It allows the ability to color code categories and even put an image on a button. Another excellent feature is that servers cannot swipe a card or cash out a bill that is not under their name. This eliminates report mix-ups and the hassle of having to calculate how much of another server's tips you ended up with and owe back to them because it can't happen. Overall, Revel was an excellent upgrade and continues to be an excellent program.

Avantages

How intuitive and easy to use it is

Inconvénients

Doesn't calculate tip percentages

Réponse de Revel Systems

Hello Claire,

What awesome feedback! Thank you so much for taking the time to share your experience!

I will contact you directly to learn more about your suggestions for how we can better handle tip percentages.

Again, much appreciated.
Cheers,
Sarah, Community Manager at Revel Systems

Afficher 5 avis sur 302 Lire tous les avis

Revel Systems - FAQ

Voici quelques-unes des questions fréquentes sur Revel Systems.

Types de licences disponibles pour Revel Systems :

  • À partir de : 99,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Revel Systems :

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Revel Systems est disponible :

anglais

Appareils pris en charge par Revel Systems :

iPad (mobile)

Applications s'intégrant à Revel Systems :

Adobe Commerce, CimpleBox, QuickBooks Online Advanced, Shopify, X-Cart, Xero

Ressources d'aide disponibles pour Revel Systems :

Service client/e-mail, FAQ/forums, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Revel Systems.