eSPACE

eSPACE

We focus on your facility so you can focus on your mission.

4.4/5 (420 avis)

eSPACE - Présentation

Description du logiciel eSPACE

eSPACE, offered by Cool Solutions Group, is a web-based facilities management software that allows organizations to manage member schedules, track equipment & work orders, and handle integration with HVAC service providers. eSPACE is based on modular architecture and gives users the option of either purchasing individual modules, or an integrated suite.

eSPACE is comprised of three main modules; event scheduling, work order management, and HVAC scheduling integration. The product’s event scheduling functionalities act as a single source for all customer scheduling needs such as space, rooms, resource, and service allocation. The event scheduling functionality also offers features such as real-time conflict detection between events, designing & maintaining online forms, allowing unlimited user access in advanced versions, allowing calendar views to remain public or private, and the ability to generate ad-hoc & customized reports. The product also offers a work order management functionality that enables administrators to track equipment such as light fixtures, HVAC, plumbing fixtures, and IT equipment, among others. The work order management functionality also offers other features such as inventory control, tracking inventories across multiple locations, work-order related email notifications & alerts, vendor & staff workflow management, and requests for new work orders.

eSPACE provides integration with HVAC systems with its event scheduler module, reducing manpower costs related to manual setting of HVAC systems. The product also offers integration with several building automation systems, as well as with third-party softwares such as Eventbrite, MS Outlook, and Gmail.

eSPACE - Présentation

Prix

À partir de
50,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing


eSPACE - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Canada, Royaume-Uni, États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour eSPACE : eSpace event scheduling module with event dashboard view
Capture d'écran pour eSPACE : eSpace event scheduling module with event dashboard view Capture d'écran pour eSPACE : eSpace facilities management dashboard view Capture d'écran pour eSPACE : eSpace event scheduling module with events calendar view Capture d'écran pour eSPACE : eSpace software can be accessed across multiple devices Capture d'écran pour eSPACE : eSpace work order management module with users dashboard view

eSPACE - Avis

eSPACE - Avis

Note globale
4.4
/
5 420 avis
Excellent
219

Très bien
165

Moyen
28

Médiocre
7

Mauvais
1

Rapport qualité-prix
4.4
Fonctionnalités
4.2
Simplicité d'utilisation
4.2
Support client
4.6
91% des utilisateurs recommandent cette application
Bradd J.

Highly satisfied, improved operational efficiencies, better organized multi-site management


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Denis R.

eSpace Event Software

This software package has been a real advancement to our event scheduling process. Going from a paper, sneaker net process to an online one has really made our administrative assistants life easier. The support I get from the Cool Solutions staff has been outstanding!! I would definitely recommend this software to any organization that has events on their campus and looking for a way to make it an easier process.


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Christine B.

Great Software Package

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.


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Nancy A.

Some "likes" some "dislikes"

It has been a fairly positive change from what we used before but would love to see some of the cons listed above changed.


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Bonnie M.

My review

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.


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Bradd J.
Traduire avec Google Translate

Highly satisfied, improved operational efficiencies, better organized multi-site management

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 01/03/2018
Provenance de l'avis : Capterra

Avantages

We have been very pleased with the transition over to eSpace. The software has helped us to be much more effective across six campus locations and managing work requests that originate from our 150+ clients. The Preventative Maintenance function makes future planning easy so that I can focus on the proactive responsibilities of my job, rather than trying to remember when the boiler inspection is due. The Life Cycle Calculator is also a valuable tool for budget planning. There are other opportunities to advance our efficiencies such as the HVAC integration that we have not yet capitalized on, but is evident to us of a greater level of intentionality more than just work requests and asset inventory. The support team is always available for our questions and responds typically by the end of day. Working with the Cool Solutions Team feels very much like a partnership to fulfill our churches Mission and Vision from the sticks and bricks to all the nations.

Inconvénients

The cons more come from our side in that so many functions are available to us that we under utilize for the betterment of our facilities. Without much time spent within the software, it can feel overwhelming. But this in no way reflects our overall satisfaction of the product.

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Réponse de Cool Solutions Group

Bradd...thanks for the feedback. Let us know if any additional training is needed for your team.

Tim Cool

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Denis R.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

eSpace Event Software

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 16/12/2019
Provenance de l'avis : Capterra

This software package has been a real advancement to our event scheduling process. Going from a paper, sneaker net process to an online one has really made our administrative assistants life easier. The support I get from the Cool Solutions staff has been outstanding!! I would definitely recommend this software to any organization that has events on their campus and looking for a way to make it an easier process.

Avantages

1. Ease of use. New users have had very little problems using this software from the 2 word documents I created for new users and give to them before they can use the software to create an event.
2. Ease of making changes. The software makes changes and applies all the way through all existing events on our calendar.
3. Functionality of the software meeting our needs. Providing this as an online process, having the calendar ported over to our website and being able to print weekly and month calendars is a real plus.

Inconvénients

There have been a couple of very littles things that would have been cool to have but I understand it is very difficult to meet the needs of every organizations little differences so I cannot enter any Cons!!

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Réponse de Cool Solutions Group

Denis: Thank you for the encouragement and review. What a blessing to read your review.

Merry Christmas

Tim Cool
Founder

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Christine B.
Secteur d'activité: Événementiel
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Great Software Package

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 27/12/2019
Provenance de l'avis : Capterra

Our experience has been great. We came from a clunky system where it was hard to search and find items or work orders or equipment. We are able to take full advantage of most of the program and it works well with our maintenance and grounds keeping needs.

Avantages

The ease of use and storage of information.

Inconvénients

The un-customizable pieces within a work order.

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Réponse de Cool Solutions Group

Christine: Thank you for the review.

I would welcome your input on which components of the work order should/could be customizable.

Thanks

Tim Cool
Founder

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Nancy A.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Some "likes" some "dislikes"

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 19/12/2019
Provenance de l'avis : Capterra

It has been a fairly positive change from what we used before but would love to see some of the cons listed above changed.

Avantages

I like the fact that events are shown on the calendar even before they are final approved.....sometimes they get held up in our organization yet our facilities guys can see it anyway and therefore do the necessary setup.

Inconvénients

I don't like how the sub-admin approvals work. As an administrator it is too easy for me to give my pre-approval and my approval inadvertently bypassing the sub-admin when their approval is critical. I wish there was a safeguard against this.

I like being able to view the history of an event but wish there was a little more detail on date and time changes.

I like the fact that each category can have their own color but don't like that it takes up another line in the calendar view.....we don't use it because of this. Would like it if the event name just took on the color instead of adding another line with the colored box.

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Réponse de Cool Solutions Group

Nancy: Thank you for your review and candor.

Pre-approvals will not by-pass the Sub-Admins; however, it is important for the Admin to not have the user permission setting "Default Auto Approve On". Also, the Admins must always be sure to expand their "Requires Administrative Approval" grid, to see what items are outstanding and not select approve until all items associated to an approval area have been approved. You can also select the clock icon within the grid to see what is actually pending approval.

I am sure you are aware that you can post ideas for others to vote on at the link below. This forum is what our development team reviews when considering what items are to be developed. http://support.espace.cool/forums/261233-event-scheduler

Merry Christmas

Tim Cool
Founder

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 4.0/10

Bonnie M.
Secteur d'activité: Institutions religieuses
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

My review

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 12/11/2018
Provenance de l'avis : Capterra

I love how fast and easy it is to contact support. They are always quick and polite with responses. I love the conversation option within events which is very helpful especially with staff turnover to have the notes all in one spot.

Avantages

I like the calendar view and for the most part the ease of use with setting up an event. Some details are harder to remember to include with my events especially when I don't enter events often.

Inconvénients

Some of the reporting is quirky and incomplete. For example: An event that spans over 2-3 days consecutively only shows the first day of the event in the set up report so I need to be extra careful to look in other places to make sure I have all the info. I would love a report that shows all the info of an event in one spot as I export this info to a PDF to share with my team as our tasks are split up per event.

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Réponse de Cool Solutions Group

Bonnie: Thank you for the input. I have asked Lorrie from our team to reach out and see if she can be of assistance.

Tell Jason Powell I said HEY!

Tim Cool
tim@coolsolutionsgroup.com

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8.2/10
Basé sur 420 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

eSPACE - Prix

eSPACE - Prix

À partir de
50,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
Call for pricing

Rapport qualité-prix
4.4/5
Basé sur 420 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

eSPACE - Fonctionnalités

eSPACE - Fonctionnalités

API
Base de données de clients
Facturation
Fonctionnalité de recherche
Gestion des calendriers
Gestion des documents
Gestion des factures
Gestion des stocks
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Portail client
Rappels
Rapports et statistiques
Rapports personnalisables
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.2/5
Basé sur 420 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur eSPACE

Plus d'informations sur eSPACE

eSPACE - Principales fonctionnalités

  • Develop customized forms
  • Events scheduler module
  • Generate customized reports
  • Importing data from outside applications
  • Integration with building automation systems
  • Integration with outlook
  • Inventory control
  • Manage events across multiple locations
  • Manage events scheduling
  • Manage work orders
  • Proactive work order email notifications
  • Proactive work order reminders
  • Public and private calendar views
  • Real-time events conflict detection
  • Single source for all resource scheduling needs
  • Track inventory status
  • Vendor management
  • Vendor workflow management
  • Work order alerts

Avantages

● eSPACE is a modular facilities management software that allows users to purchase any of its three modules separately, or together as a part of an integrated suite.

● The product offers integration with third-party calendar management suites such as Outlook and Gmail, as well as with third party events management software such as Eventbrite.

● The software allows users to automatically import or migrate data from third party data sources, saving time & resources.

● The product offers detailed customer support options that include forums, a knowledgebase, FAQ’s, and video tutorials, as well as traditional phone based & online support.

● The solution includes built-in training options that guide and explain each feature in the program in an easy to understand format.

eSPACE - FAQ

eSPACE - FAQ

Voici quelques-unes des questions fréquentes sur eSPACE.

Q. Quels sont les types de licence disponibles pour eSPACE ?

Types de licences disponibles pour eSPACE :

À partir de: 50,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Event Scheduler: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) Work Order Management: • Deluxe - $50 per month (Unlimited User) • Premium - $100 per month (Unlimited User) • Unlimited - $150 per month (Unlimited User) FACILITeSPACE: - Major building system integration Call for pricing

Q. Quelles sont les principales fonctionnalités du logiciel eSPACE ?

Fonctionnalités du logiciel eSPACE :

  • Develop customized forms
  • Events scheduler module
  • Generate customized reports
  • Importing data from outside applications
  • Integration with building automation systems
  • Integration with outlook
  • Inventory control
  • Manage events across multiple locations
  • Manage events scheduling
  • Manage work orders
  • Proactive work order email notifications
  • Proactive work order reminders
  • Public and private calendar views
  • Real-time events conflict detection
  • Single source for all resource scheduling needs
  • Track inventory status
  • Vendor management
  • Vendor workflow management
  • Work order alerts

Q. Qui utilise eSPACE ?

Utilisateurs habituels du logiciel eSPACE :

Entreprises de taille moyenne, À but non lucratif, PME

Q. Dans quelles langues eSPACE est-il disponible ?

Langues dans lesquelles eSPACE est disponible :

anglais

Q. Quels sont les types de licence disponibles pour eSPACE ?

Types de licences disponibles pour eSPACE:

Abonnement

Q. eSPACE prend-il en charge les appareils mobiles ?

Appareils pris en charge par eSPACE :

Android, iPhone, iPad

Q. Avec quelles applications eSPACE peut-il s'intégrer ?

Applications s'intégrant à eSPACE :

Gmail, Microsoft Outlook

Q. Quelles sont les ressources d'aide disponibles pour eSPACE ?

Ressources d'aide disponibles pour eSPACE :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo