YellowSchedule

YellowSchedule

Web-based Online Scheduling and Practice Management software

4.7/5 (81 avis)

YellowSchedule - Présentation

YellowSchedule is a web-based online appointment management and patient CRM management tool for behavioral health professionals. The product enables healthcare administrators to reduce appointment no-shows, acquire new customers, re-schedule appointments, online appointment bookings, and maximize revenues.

YellowSchedule enables appointment scheduling by offering features such as click & create to schedule appointments; schedule recurring appointments 2 years in advance; allowing users to share or un-share their calendars with other co-workers; and syncing calendars with external vendors including Google, Yahoo, iPhone, and Outlook 2007. The appointment reminder module of the software enables users to accept or decline an appointment by simply responding to the SMS or email based reminder.

YellowSchedule allows users to book their appointment online well in advance by offering live integration with the customer’s website, and enabling customization of features such as prices, appointment duration & staff working hours. The product also offers real-time communication features enabling ad-hoc communications with the patients on their registered phone number or address, and maintaining a log of all client communications. The software enables enterprise level user administration by setting role-based permissions, and delivering client services based on their geographical locations.

YellowSchedule is suited for therapists, physiotherapists, chiropractors, fitness instructors and other professionals, as well as for caregiving enterprises such as clinics, hospital groups, universities, and financial institutions. The product offers integration with third-party tools such as Joomla, Google Calendar, WordPress, Drupal, Facebook, and Stripe. Some of its key customers include Helix Health, Go Daddy, Goodlife Fitness, and UCLA.

Prix

À partir de
4,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

YellowSchedule - Avis

Note globale
4.7/5
98% d'avis positifs
55
Excellent
24
Très bien
2
Moyen
0
Médiocre
0
Mauvais
Andrea H.
Traduire avec Google Translate

Yellow Schedule

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/09/2019
Provenance de l'avis : Capterra

Avantages

1. Affordable
2. Great customer service - I've always gotten a very quick resolve and response back
3. Nice app for phone, nice to be able to text from it as well
4. Taking payments is great
5. Reminders work - patients love it
6. Awesome integration with website

Inconvénients

1. Mostly aesthetic - could look a bit nicer, less clunky
2. Sometimes the dates on the phone app do not line up with a client's actual last appointment
3. On the phone app, you can only see your personal schedule, you cannot see another employees (needed as a boss)
4. When someone cancels, it still sends out a reminder to them about the appointment, so they will press cancel again. Once they cancel, I think they should not get any more reminders. It can be confusing.
5. Wish you also accepted other payment methods beyond Stripe - sometimes it just doesn't accept certain cards, so I have to use a separate paypal account.
6. HSA cards and some random credit cards don't seem to be accepted

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Stella A.
Traduire avec Google Translate

Great software

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/09/2019
Provenance de l'avis : Capterra

This software has solved a lot of my problems especially the appointment reminders which has decreased my no-shows significantly

Avantages

I love the fact that you can give text reminders in the person can confirm and cancel an appointment

Inconvénients

It would be great if the software had a client portal that they could log into and fill out admission paperwork before the first appointment.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Adam R.
Traduire avec Google Translate

Priced high

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/08/2019
Provenance de l'avis : Capterra

It worked for our organization but when it came time to cut costs, YellowSchedule was almost immediately eliminated.

Avantages

What I liked most about the software was the feature which allows back and forth communication with clients through the software. I could essentially text with my clients without having to provide my phone number. Furthermore, they could reply directly to the text reminders to confirm or cancel their appointments. This was helpful in many cases when clients forgot or double booked themselves and had to cancel.

Inconvénients

The price point was too high. Also the app was not user friendly. I found comparable software for a fraction of the price. I will admit however that I have not found comparable software for the price I want which also has the features I named above.

Traduire avec Google Translate

Réponse de YellowSchedule

Hi Adam,

Thanks for your feedback. We're sorry to hear that you felt the price point was too high, however it's worth bearing in mind that our pricing includes SMS reminders which can really add up if you're paying for them separately.

We've recently added HIPAA Compliant Staff Chat, a Waiting List, Patient Intake Forms and Treatment Notes. So we believe we pack a punch for a very reasonable cost. If you're still missing the features you mentioned feel free to come back and discuss with us.

Kind regards,

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
John B.
Traduire avec Google Translate

Basic yet elegant client scheduling program

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/09/2019
Provenance de l'avis : Capterra

Avantages

The program is very easy to set up and use. It simply does what it is advertised to do.

Inconvénients

Relatively few features however this is not necessarily a flaw because most of the functional features that are needed on a daily basis are present

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Nicole B.
Traduire avec Google Translate

Great Scheduling Software for Mental Health Professinals

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/09/2019
Provenance de l'avis : Capterra

Avantages

I have been using YellowSchedule since 2012. It has been fantastic for keeping an organized calendar. I especially love the text reminders sent to clients. This feature has reduced my no-show rate to 2%, which is a definite improvement. I find the variety of reports available helpful in tracking appointment data. It's a great way to store client data as well. Overall, I have really enjoyed using YellowSchedule and have never thought once about using anything else.

Inconvénients

I find that the text notification can be inconsistent when clients contact me. Sometimes the notification appears as a red dot next to the notification bell, sometimes it appears as a flashing message icon in the most recent appointment box. Because of the inconsistency, I have missed cleints' messages for several hours or even days.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10

YellowSchedule - Prix

À partir de
4,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

YellowSchedule - Fonctionnalités

  • Conformité HIPAA
  • Facturation
  • Gestion des calendriers
  • Gestion des flux de travail
  • Gestion des rendez-vous
  • Notifications automatiques
  • Planification automatisée
  • Rappels

  • Gestion de la conformité
  • Gestion des documents
  • Gestion des dossiers
  • Gestion des réclamations
  • Graphiques
  • Modèles personnalisables
  • Portail client
  • Portail libre-service
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Tableau de bord d'activités

Plus d'informations sur YellowSchedule

YellowSchedule - Principales fonctionnalités

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

Avantages

● YellowSchedule enables appointment workflow management for healthcare professionals, by allowing patients to confirm or deny appointments through a text-based response that is synced with the clinician’s calendar.

● The integrated patient CRM module of the product allows automated scheduling & notes capturing, decreasing the admin work of the clinician and reducing patient no-show rates.

● The product sends out automated appointment reminders to clinicians & patients resulting in higher participation rates and efficient redeployment of staff and resources.

● YellowSchedule enables secure online payments by enabling administrators to manage functions like deposits, payments, pre-payments, and receipts, as well as integrating them into the appointment booking process.

● The software is hosted on the cloud and can be accessed from any device through apps on iTunes, Google App Store, and Windows phone.

YellowSchedule - FAQ

Voici quelques-unes des questions fréquentes sur YellowSchedule.

Q. Quels sont les types de licence disponibles pour YellowSchedule ?

Types de licences disponibles pour YellowSchedule :

À partir de: 4,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

Q. Quelles sont les principales fonctionnalités du logiciel YellowSchedule ?

Fonctionnalités du logiciel YellowSchedule :

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

Q. Qui utilise YellowSchedule ?

Utilisateurs habituels du logiciel YellowSchedule :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues YellowSchedule est-il disponible ?

Langues dans lesquelles YellowSchedule est disponible :

anglais

Q. Quels sont les types de licence disponibles pour YellowSchedule ?

Types de licences disponibles pour YellowSchedule:

Abonnement

Q. YellowSchedule prend-il en charge les appareils mobiles ?

Appareils pris en charge par YellowSchedule :

Android, iPhone, iPad

Q. Avec quelles applications YellowSchedule peut-il s'intégrer ?

Applications s'intégrant à YellowSchedule :

Drupal, Facebook, Google Calendar, Joomla, Stripe, Wordpress, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour YellowSchedule ?

Ressources d'aide disponibles pour YellowSchedule :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo

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