YellowSchedule

YellowSchedule

Web-based online booking and appointment management software

4.7/5 (55 avis)

YellowSchedule - Présentation

YellowSchedule is a web-based online appointment management and patient CRM management tool for behavioral health professionals. The product enables healthcare administrators to reduce appointment no-shows, acquire new customers, re-schedule appointments, online appointment bookings, and maximize revenues.

YellowSchedule enables appointment scheduling by offering features such as click & create to schedule appointments; schedule recurring appointments 2 years in advance; allowing users to share or un-share their calendars with other co-workers; and syncing calendars with external vendors including Google, Yahoo, iPhone, and Outlook 2007. The appointment reminder module of the software enables users to accept or decline an appointment by simply responding to the SMS or email based reminder.

YellowSchedule allows users to book their appointment online well in advance by offering live integration with the customer’s website, and enabling customization of features such as prices, appointment duration & staff working hours. The product also offers real-time communication features enabling ad-hoc communications with the patients on their registered phone number or address, and maintaining a log of all client communications. The software enables enterprise level user administration by setting role-based permissions, and delivering client services based on their geographical locations.

YellowSchedule is suited for therapists, physiotherapists, chiropractors, fitness instructors and other professionals, as well as for caregiving enterprises such as clinics, hospital groups, universities, and financial institutions. The product offers integration with third-party tools such as Joomla, Google Calendar, WordPress, Drupal, Facebook, and Stripe. Some of its key customers include Helix Health, Go Daddy, Goodlife Fitness, and UCLA.

Prix

À partir de
4,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

YellowSchedule - Avis

Note globale
4.7/5
98% d'avis positifs
39
Excellent
15
Très bien
1
Moyen
0
Médiocre
0
Horrible
Shaunta G.
Traduire avec Google Translate

Amazing & Phenomenal

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 27/05/2017
Provenance de l'avis : Capterra

Avantages

What I love the most about Yellow Schedule is the fact that this service it is not limited to service based industries. If you work in an industry that requires you to set aside time for an individual; then Yellow Schedule is a must have. Yellow Schedule insures that your time is maximized wisely by allowing you to set up to five reminders for different days delivered via e-mail and or text. Once a person confirms you have a record of confirmation. Another amazing thing about Yellow Schedule is the customer service. If there is an issue or something you don't understand someone will contact you immediately and work with you to fix the problem.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Mike W.
Traduire avec Google Translate

Couldn't live without it!

Publié le 02/07/2015
Provenance de l'avis : Capterra

I was an early adopter of YellowSchedule and have been using it for over 3 years now. I honestly could not live without it.

I am a driving instructor, on the road all day so unable to deal with phone queries and I operate as a one man band. The online booking facility is FABULOUS for me and my pupils as it allows them to check my availability and book lessons without having to wait for the end of the day for me to be able to call them back. It also means I don't have to spend my evenings playing catch-up with loads of phone messages about lesson bookings!

The SMS reminders before a lesson are a real god send - teenagers are not the best at remembering lessons booked a week or so in advance and often make other plans, forgetting they have a lesson booked!! The SMS reminder either gives them time to re-arrange their other plans or to let me know they cannot make it, giving me time to sell their slot to someone else.

Before YellowSchedule I had a real problem with "no shows" where I would drive to pick a pupil up and find they were not there as they had forgotten their lesson - a real cost to me in terms of fuel and time to get there plus lost income from the lesson which I could have sold to someone else IF I knew they weren't going to attend.

Since YellowSchedule my No Shows have reduced to virtually ZERO (I've had one in 3 years - they confirmed their appointment 24 hours before, but still forgot!) At least I was able to charge them for the lesson as I had their confirmation that they would be attending!

The team behind YellowSchedule are very friendly and approachable and very quick to respond to any issues or queries I have ever had.

I cannot recommend YellowSchedule highly enough!

Note détaillée

Simplicité d'utilisation
Support client

Simon B.
Traduire avec Google Translate

Yellow Schedule - we use it in to schedule ADA accommodations appointments in post-secondary ed

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/04/2017
Provenance de l'avis : Capterra

We have used Yellow Schedule for 2 years now and it has cut down dramatically on the administrative burden experienced in matching up student availability with staff availability. The reminders/notifications are especially useful in maximizing attendance. We have also made use of the web-site / HTML version which has allowed us to create an easy to find URL.

Avantages

Ease of use
Individualized reminders

Inconvénients

Nothing

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Kathryn G.
Traduire avec Google Translate

Outsource your scheduling with YellowSchedule!

Publié le 06/02/2016
Provenance de l'avis : Capterra

I love using YellowSchedule so clients can schedule themselves.
For some reason, the YellowSchedule won't sync with my Google Cal on my computer. It does on my phone, so Idk why it won't on my laptop.
But, toggling between the two is a hassle and I have accidentally double-booked myself due to this problem.
It would also be nice if there was a "unlimited" repeat option for recurring appt.s. Every time I select "6 months," the longest period of time repeats can occur, I worry that I'll forget about it and one week my client will expect to be on my schedule (because she has been for the last 6 months, every two weeks or month), and she's actually NOT on my calendar because the 6 months was up.
I have too many clients who are not scheduled at the same time to memorize whether someone SHOULD be coming on a given day of the month and notice that they SHOULD have been on my calendar when the repeat has run out.
Another great addition would be to include the message, when clients choose to "Cancel" an appt less than 24 hours before, that would remind them that they will be charged a late cancel fee. This is a common practice, so it would make sense for YellowSchedule users to be able to select whether or not that reminder to their clients would pop up when they select "Cancel" rather than "Confirm" on their reminder notice.
I think this is a great service, and I hope some of these things can be improved so I can continue to use it!

Note détaillée

Simplicité d'utilisation
Support client

Dr. lotes N.
Traduire avec Google Translate

My Virtual Personal Assistant

Logiciel utilisé toutes les semaines pendant plus de deux ans
Publié le 06/01/2017
Provenance de l'avis : Capterra

Yellowschedule has been my virtual personal assistant for about five years now. I find the system very user-friendly. I was looking for a multifunctional software and Yellowschedule fulfills that for me for its capabilities scheduling appointments, sending reminder notifications, giving my patients the convenient of being able to access the published office open appointments and plan accordingly, my website management availability is fantastic and much more. I consistently receive feedback from my patients of their appreciation for the appointment notifications. Overall, the Yellowschedule is a great tool and has helped me keep my appointments full and controls my "no-show" appointments.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Recommandation utilisateur
10/10
Calculé à partir de 55 avis
Comparatif avec les logiciels similaires : recommandation utilisateur

YellowSchedule - Prix

À partir de
4,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

Rapport qualité-prix
4.9/5
Calculé à partir de 55 avis
Comparatif avec les logiciels similaires : rapport qualité-prix

YellowSchedule - Fonctionnalités

  • Conformité HIPAA
  • Facturation
  • Gestion des calendriers
  • Gestion des flux de travail
  • Gestion des rendez-vous
  • Notifications automatiques
  • Planification automatisée
  • Rappels automatiques

  • Gestion de la conformité
  • Gestion des dossiers
  • Gestion des réclamations
  • Graphiques
  • Modèles personnalisables
  • Portail client
  • Portail libre-service
  • Rapports et statistiques
  • Rapports personnalisables
  • Saisie de signature électronique
  • Stockage de documents
  • Tableau de bord d'activités
Fonctionnalités
4.8/5
Calculé à partir de 55 avis
Comparatif avec les logiciels similaires : note sur les fonctionnalités

Plus d'informations sur YellowSchedule

YellowSchedule - Principales fonctionnalités

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

Avantages

● YellowSchedule enables appointment workflow management for healthcare professionals, by allowing patients to confirm or deny appointments through a text-based response that is synced with the clinician’s calendar.

● The integrated patient CRM module of the product allows automated scheduling & notes capturing, decreasing the admin work of the clinician and reducing patient no-show rates.

● The product sends out automated appointment reminders to clinicians & patients resulting in higher participation rates and efficient redeployment of staff and resources.

● YellowSchedule enables secure online payments by enabling administrators to manage functions like deposits, payments, pre-payments, and receipts, as well as integrating them into the appointment booking process.

● The software is hosted on the cloud and can be accessed from any device through apps on iTunes, Google App Store, and Windows phone.

YellowSchedule - FAQ

Voici quelques-unes des questions fréquentes sur YellowSchedule.

Q. Quels sont les types de licence disponibles pour YellowSchedule ?

Types de licences disponibles pour YellowSchedule :

À partir de: 4,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Standard Plans:
Lite (1 User) - $3.95 per month
Pro (1 User) - $29.95 per month
Team (7 Users) - $99.95 per month

Enterprise Plans:
Bespoke - $349 per month

Q. Quelles sont les principales fonctionnalités du logiciel YellowSchedule ?

Fonctionnalités du logiciel YellowSchedule :

  • Add custom fields for contacts
  • Appointment management
  • Appointment scheduling
  • Automatically sends text
  • Calendar management
  • Calendar sync with google
  • Customer communication logs
  • Enables ad-hoc communications
  • HIPAA compliance
  • Integration with Joomla & Facebook
  • Online payment with credit card
  • Real-time client communications
  • Reporting features in dashboard
  • SMS & email reminders
  • SSL based data encryption
  • Secure online payments
  • Set access levels for users
  • Trend spotting through YellowSchedule dashboard
  • View a contract with billing details
  • YellowSchedule dashboard summarizes appointments

Q. Qui utilise YellowSchedule ?

Utilisateurs habituels du logiciel YellowSchedule :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues YellowSchedule est-il disponible ?

Langues dans lesquelles YellowSchedule est disponible :

anglais

Q. Quels sont les types de licence disponibles pour YellowSchedule ?

Types de licences disponibles pour YellowSchedule:

Abonnement

Q. YellowSchedule prend-il en charge les appareils mobiles ?

Appareils pris en charge par YellowSchedule :

Android, iPhone, iPad

Q. Avec quelles applications YellowSchedule peut-il s'intégrer ?

Applications s'intégrant à YellowSchedule :

Drupal, Facebook, Google Calendar, Joomla, Stripe, Wordpress, Wordpress

Q. Quelles sont les ressources d'aide disponibles pour YellowSchedule ?

Ressources d'aide disponibles pour YellowSchedule :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo