SAS Visual Analytics

It's Visual Data Exploration capabilities to visualize the data and find patterns quickly is amazing. The features such as heat maps helps us understand where most of the traffic for an advertiser is coming from and helps the advertiser to target the customers more effectively. Creating Dashboards doesn't require a lot of technical know how and anyone can start making dashboards. Also, these dashboards and reports simplifies collaboration as different people are able to share their comments by directly commenting on the visuals or charts.
Another feature which interests me is that it allows to integrate with other open source platforms like R.

Such a comprehensive set of features with a brand like SAS obviously comes with a price but I find the price to be over the top for the small and medium organizations. Only a few open source platforms are supported and lot of common ones used by a lot of smaller organizations have been left out. Further, user interface looks dated and needs a facelift to match other players like Tableau.

The software itself is very versatile and is extremely equipped for Cloud Based setup and use.

We are a women and minority owned small business who were extremely excited to become SAS software users in 2021. In spite of the high upfront cost to our small business (we paid $14,000+ for a year or use), we received a notification our software would be expiring less than five months after we had been connected to our technical setup representatives and had the software for less than six months.

This was after we had let the sales representative [SENSITIVE CONTENT] know that we were not ready to sign on until Q4. However, [SENSITIVE CONTENT] and his colleague [SENSITIVE CONTENT] stated we would lose our discounts and pressured us to sign stating we would be really helping out SAS' Q3 Closing sales.

We started early in good faith only to find out the people to help us get ready for setup weren't even provided to us until just before December. The SAS team stated our original technical onboarding person had an illness or emergency and then we didn't hear back with a new contact [SENSITIVE CONTENT] until about a month later. 

Sending an early licensing termination to us for software that the SAS company failed to provide a technical setup contact for until well past the first 60 days is fraudulent. 

In spite of our good faith sign up in Q3 based on the SAS sales teams statements, we were left post signing with no support from a technical setup representatives provided to us until two months later.