Virtuagym - Présentation
Description du logiciel Virtuagym
Qu'est-ce qui rend Virtuagym si spécial ?
En combinant la toute dernière technologie basée sur le cloud avec des connaissances expertes sur le fitness et sur le secteur industriel, Virtuagym est une plateforme conçue à partir de zéro pour les entreprises ambitieuses.
Avec ce logiciel pour salles de sport extrêmement facile à exploiter, Virtuagym a créé une solution tout-en-un qui ouvre de nouvelles sources de revenus, réduit le temps d'administration et fournit la plateforme idéale pour accroître votre activité fitness.
Avec un large éventail de fonctionnalités, comme les systèmes de contrôle des entrées dans les salles de gym et la facturation automatisée, Virtuagym s'adapte aux entreprises de toute forme et de toute taille.
La création d'une boutique en ligne est un processus rationalisé. Avec des modules intégrés pour gérer vos besoins de facturation, il n'est pas nécessaire de combiner plusieurs solutions pour mettre la boutique en état de marche. Virtuagym fait tout cela pour vous, pour un prix unique abordable.
Mais ce n'est pas tout, le monde de Virtuagym vous est ouvert pour votre exploration. Prenez contact aujourd'hui pour une démonstration gratuite.
Virtuagym - Présentation
Prix
Virtuagym - Fonctionnalités
Médias
Virtuagym - Avis
Virtuagym - Avis
BUSINESS PLANNING AND CUSTOMER SUPPORT
My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.
Slow Start
Client engagement is active with use of the platform.
Great App, horrible customer service
I rate is a 5/5 for the App and a 1/5 for customer service.
Virtuagym for the solo business owner
They have been really receptive. When their rates did go up - I thought here we go again - and I would be switching software but we found a solution.
Great Options and Features
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
BUSINESS PLANNING AND CUSTOMER SUPPORT
Avantages
The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market.
The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription.
Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration.
Inconvénients
In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull.
Réponse de Virtuagym
Hi Oliver,
Thank you so much for your amazing review and the time you took to write it!
We are so happy that you and your customers are happy with our product. Of course, we are aware that we can always improve and therefore customers like you who spend time to give us valuable feedback are truly important to us. Hopefully we'll be able to find a more elegant solution to the membership deletion in the future!
If you have any more feedback for us, please do not hesitate to reach out to us via chat or email!
- Anna, Virtuagym Client Success Department
Slow Start
Client engagement is active with use of the platform.
Avantages
Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition.
Inconvénients
The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options.
Réponse de Virtuagym
Dear Susan,
Thank you very much for your review!
It is quite exciting to hear that our services have become an ally when it comes to helping your business not only meeting but also exceeding expectations in regards to client engagement.
We value your comments about the areas of opportunity you've shared as these allow us to better assess our priorities and improve while continuously building a completely functional solution for every single one of our clients!
Feel free to contact us at any time by emailing our support team at support@virtuagym.com we'll be there to effectively answer all questions and address any requests you may have.
All the best,
Your Virtuagym family!
Great App, horrible customer service
I rate is a 5/5 for the App and a 1/5 for customer service.
Avantages
I wish I could rate this App 5 stars for everything as it has been an asset to my business. I use it every single day to run my online business, the app itself is very user-friendly for my clients and easy to use on the back end. It has many great features that make creating and following workouts very easy.
Inconvénients
If you are looking or in need of good customer service, this app isn't for you. They have failed me many times in the customer service department. Slow to respond, sometimes days when I need assistance urgently. My app was down for a month and a half earlier this year, what should have been my best month of the year ended up being my worst of all time. They have a great product, just need to put a lot of work into their customer service.
Réponse de Virtuagym
"Dear, Kayla
Thank you very much for your review!
We are glad to hear that our app has become such an asset for the development of your business and that your clients find our many available features easy to use.
The situation you had mentioned about your app being down, did you mean that your entire app was actually down, or were you referring to the issue we had experienced with custom workouts not playing? As the only record of the issue that we have is with the workouts and that was due to YouTube changing their license agreement and unfortunately, that affected any business that relies on YouTube to share their videos.
We would love to hear more about your experience so we can continue to improve the service we provide to all of our clients.
Please email us at support@virtuagym.com and use the code JA18615 in the subject line.
Your feedback is very valuable and welcomed!
Sincerely,
Your Virtuagym Family."
Virtuagym for the solo business owner
They have been really receptive. When their rates did go up - I thought here we go again - and I would be switching software but we found a solution.
Avantages
I run boutique private training studio, as well run group classes at another facility. Because I am a sole operator, in my research many of these services can be too expensive as they are geared for gyms and bigger studios. Virtuagym worked with me to design a package that met my needs and I really appreciate that.
Inconvénients
The report system is geared towards gyms and recruiting new members. I have had the same members for years so would love to see reports broken down by product sold each month vs new members.
Réponse de Virtuagym
Dear Nancy,
Thank you for sharing your thoughts about our services!
We're thrilled to hear that you found an all in one solution for your business to drive results and success while keeping it affordable.
Your comments are very valuable to us, which is why we'd like to encourage you to continue providing us with feedback and ideas for us to improve the system every time we can!
You can email us at support@virtuagym.com with suggestions such as the one you mentioned about reports and we'll be glad to embrace your petitions.
With warm regards,
Your Virtuagym Family!
Great Options and Features
Avantages
We wanted to set ourselves apart from all other Fitness Facilities in the area. Virtuagym gave us that ability. We were able to create and customize an App specific to our needs and have the ability to make changes as needed as we grow. I love that everything is in one place and we easily view sales and memberships.
Inconvénients
Some of the functions are not as user friendly as others. There seems to be added steps that could be better set up especially in Point of Sale.
It was a learning curve to switch to a new system for us, but it seems to be working smoothly now.
Réponse de Virtuagym
"Dear, Jodie
Thank you for your review,
We are glad to hear that Virtuagym has become such a great asset to your business. We love the fact that you find our custom app a useful tool for your needs!
Your feedback is very valuable and we would like to hear more about those steps you consider unnecessary. Please email us at support@virtuagym.com using the code JA31136 in the subject line so we can set up a time to chat about your ideas and feedback. (remember, they are doing us a favor by spending their time on us to give us feedback, make it sound valuable to us as well)
Looking forward to hearing from you!
With warmest regards,
Your Virtuagym Family"
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
Virtuagym - Prix
Virtuagym - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
Virtuagym - Fonctionnalités
Virtuagym - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Virtuagym - FAQ
Virtuagym - FAQ
Voici quelques-unes des questions fréquentes sur Virtuagym.
Q. Quels sont les types de licence disponibles pour Virtuagym ?
Types de licences disponibles pour Virtuagym :
Type de licence: Abonnement
Essai gratuit: Non disponible
Q. Quelles sont les principales fonctionnalités du logiciel Virtuagym ?
Nous n'avons pas d'informations sur les fonctionnalités de Virtuagym.
Q. Qui utilise Virtuagym ?
Utilisateurs habituels du logiciel Virtuagym :
PME, Grandes entreprises, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues Virtuagym est-il disponible ?
Langues dans lesquelles Virtuagym est disponible :
allemand, anglais, espagnol, français, italien, néerlandais, polonais, portugais, russe, turc
Q. Quels sont les types de licence disponibles pour Virtuagym ?
Types de licences disponibles pour Virtuagym:
Abonnement
Q. Virtuagym prend-il en charge les appareils mobiles ?
Appareils pris en charge par Virtuagym :
Android, iPhone
Q. Avec quelles applications Virtuagym peut-il s'intégrer ?
Applications s'intégrant à Virtuagym :
Facebook, GitHub, PayPal, Paysafe, Twitter
Q. Quelles sont les ressources d'aide disponibles pour Virtuagym ?
Ressources d'aide disponibles pour Virtuagym :
Support en ligne, Tutoriels vidéo, Base de connaissances, Support téléphonique, FAQ
My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated.