Redmine est un logiciel de gestion de projets en ligne développé sur le framework de Ruby on Rails spécialement conçu pour les petits groupes. Il accueille plusieurs projets et fournit un wiki et un forum pour chacun d'entre eux. Il peut être utilisé comme outil de suivi des problèmes en plus de la gestion des fichiers et des documents. Des autorisations utilisateur peuvent également être attribuées en fonction des rôles. Redmine peut créer des diagrammes de Gantt, des calendriers, des flux RSS et des notifications par e-mail. Les groupes peuvent utiliser Redmine comme un outil de suivi du temps et afficher les informations horaires pour des utilisateurs, problèmes ou activités.
Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project.
I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time.
The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases.
1. Open-source (free)
2. Easy to use (once it's been customized)
3. Flexible (can be customized to your needs)
4. Multi-purposed (serve different roles at the same time)
1. Requires someone to administrate it.
2. Requires installation, but a cloud based version is available.
Excellent project/tracker management - faster execution of projects
You can get the bare bones redmine up and running in minutes using a bitnami stack. Out of the box it's built for speed and simplicity, but if you are prepared to put some minimal effort in to add plugins, you can add many features, all free, that take it to the next level.
The barebones version leads many (reviewers on this site included) to think that's all there is. It's built to be modular and extensible, so if you don't like the UI, you can simply add themes, if you want it to do additional stuff like tight email integration, agile (yes there are multiple free versions), helpdesk, Work Breakdown Structures, Charts, fully customized menu bar, repositories, Vault, Excellent Wiki, integrations to Slack and other ticket systems etc - you can do all of that. But because people see versions of Jira or Service Now running with more features (both of which require much more knowledge and effort), they think that redmine is underpowered. So imho that would be my main issue - it's reputation regarding functionality and security - both unfounded.
The tool organizes the projects very well (you can administer more than one without problems), you can track incidents and errors separately. I love personalization in the distribution and categorization of the stages of the projects. it is entirely useful to cross-reference tickets (which are related). this prevents the creation of orphan tickets since you have an absolute control of the resolution of tickets
It is well designed for the management of small to medium-sized projects .. with large projects it is complicated because it allows to make so many changes in the structure of the project that it is counterproductive, at first the interface seems easy but when using it and having so many functions that it would be necessary A previous training for the use, it becomes very expensive when you upgrade to the premium versions of the tool. The Ruby on Rails pre-configuration requires technical experience, this is an additional cost. The administrative interface is not as effective and does not offer as much functionality as the rest of the tool. the distribution and loading of errors and incidents must be well defined, it can be a problem if the team does not understand well when it comes to "closed / result" or "Open / solving" ... it is not a 100% tool intuitive
A useful ticketing system as well as a time tracking system for free, as it is open source.
I used this software in two companies that had it customized to their needs. So the possibility to customize features to fit the company workflow seems to be properly working. We used the time tracking feature to know which part of a project was taking more time than planned. The ticket's features are very useful for teamwork as you can see who worked on what task and when. You can also easily add documents attached to the task, and even write some Wiki for projects that may need it.
Redmine can be quite complicated to use, for one not used to software like this. For example we used to open parts of the software for clients when we were doing fine tuning on applications and websites, and often the client needed a small training to be able to create ticket and answer questions on the ticket.
Single application to manage projects/ bugs and gain visibility of the work load across all engagements. Integrated wiki allows for creating knowledge base and support information
Redmine is dead simple to setup (esp. if you get the Bitnami distribution) and use. The application is customizable - custom fields/ custom workflows. It can be easily extended with third party plugins. You can even find free mobile application to see/ manage work items on your phone
We managed multiple client implementation and software product development of an Enterprise SaaS application using this.
While this is not squarely a Redmine issue, it an issue of the underlying stack and has affected us a few times - plugin/ dependency incompatibility. Redmine runs on Ruby and the Ruby plugin architecture issues affect it. So, test the plugin install on a separate instance before you put it on your main instance
Voici quelques-unes des questions fréquentes sur Redmine.
Types de licences disponibles pour Redmine :
Type de licence: Gratuit, Open source
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Redmine.
Utilisateurs habituels du logiciel Redmine :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME
Langues dans lesquelles Redmine est disponible :
Types de licences disponibles pour Redmine:
Gratuit, Open source
Appareils pris en charge par Redmine :
Applications s'intégrant à Redmine :
BigBlueButton, CA Flowdock, Opsgenie, PractiTest, SALESmanago Marketing Automation, TallyFox Tallium, Time Doctor, Vision Helpdesk, absence.io, test IO
Ressources d'aide disponibles pour Redmine :
FAQ, Forum, Base de connaissances, Tutoriels vidéo