EZFacility - Prix, fonctionnalités, avis et comparateur de logiciels

EZFacility

Web based gym & club management software for SMBs

4.4/5 (43 avis)

EZFacility - Présentation

EZFacility is a web-based gym & fitness center management solution that allows clients to streamline their business operations, automate tasks and track payments. The software is suited for the needs of small and medium sized businesses, as well as for large enterprises. Some of its customers include Strive Fitness & Sports Training, Ontario Parks and Recreation, Factory of Champions, The Rink Training Centre, The Alaska Dome, Go Tennis, Every Body Balance, La Palestra and The Golf Lab.
EZFacility’s gym & fitness center management software and billing services allow to schedule personal trainers, effectively manage memberships, generate trainer payroll and manage invoices. It also includes features for gym members to book online slots, register, make payment etc. Primary features of the solution includes membership management, resource scheduling, staff & trainer management, billing & payments and reporting.
The solution is compatible with various browsers available across devices such as desktop, mobile and tablets. EZFacility also offer MemberMe app for android and iOS users to book trainers and classes through their smartphones. Clients can sell empty slots through promotions and campaigns directly delivered to customers through this app.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

anglais

EZFacility - Avis

Note globale
4.4/5
88% d'avis positifs
22
Excellent
16
Très bien
5
Moyen
0
Médiocre
0
Horrible

This system can do everything you need to run your facility and the support is excellent!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10.09.2017
Provenance de l'avis : Capterra

This software has helped our small team to maximize our efficiency! The features of EzFacility help us to get our billing and scheduling done quickly and accurately, which maximizes the time we are able to spend in the gym with our clients!

Avantages

The best feature about this software system is the packages feature! This screen makes it so easy to create and define the right packages for your team and clients. The defined reservation/package types make scheduling and billing simple! Take the few minutes to define your reservations and packages up front. It is an easy step and it will save you hours of time later!

Inconvénients

There is a learning curve to using the system. It is user friendly, but not simple.
You may need to search for a report or feature that you need, but most likely, if you have thought to do it, the feature is there! The client education is excellent and the tech support group is great! They are very responsive and there to help you until you feel completely comfortable with all of the features you use!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

The Most Comprehensive and Accommodating Browser/Portal Based Software Solution for Any Size Gym

Publié le 08.09.2011
Provenance de l'avis : Capterra

The Washington City Community Center in Washington City, Utah has been with EZ Facility since 2008 and have been consistently impressed by its abilities and functionality. It is an incredible system that has made me feel, as and operations manager over a 110,000 sq. ft facility, always in control and on top of my facility. In this industry those are feelings that are hard to come by. In particular, EZ Facility Software in completely portal based...That means I need no special computer servers or updating schedules for software because all a facility needs to run EZ Facility is a internet browser. No need to run PCs or Macs only, just open your browser and log in! We are a Macintosh City ONLY and EZ Facility runs flawlessly with Safari or Google Chrome. To all those on EZ's team, you do an incredible job and I appreciate your excellent customer service.
Sincerely,
Aaron Olsen
Operations Manger
Washington City Community Center
Washington City, Utah

Avantages

Browser/Portal/Cloud Computing- The software is not loaded on a computer or a server. You log on by simply connecting to the internet, opening your browser and logging on to EZFacility.com.

All the different components of the software are fully integrated with one another. Employee Time Clock, Facility Schedule/Online Schedules, Customer Liability Waivers, Point of Sale Register Modules, Program/Group/Sport Registration and Online Registations, Facility Reservation System, Membership Sales and Tracking, Membership Check-in, Equipment Rental, Attendance, Client Information, and Financial Reports. More specifically, the financial reporting is unmatched, in that it allows the facility to extract and export any amount or detail of data that is desired. The Management Dashboard in particular allows the administrator to stay in control at all times my monitoring each of the many variables affecting the facilites income. From there, trends can easily be established and planed on.

Inconvénients

I would like to see more integration with Smart Phones with EZ Facility. Currently I can use EZ Facility with my Iphone, however, there remains room for the developers to optimize a mobile version of the software. I believe it is in development; however, it would be nice to have seen that sooner.

Note détaillée

Simplicité d'utilisation
Support client

Customer service is top notch. A few small challenges with the software, but they are quick to help

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08.09.2017
Provenance de l'avis : Capterra

We are 24/7 and this allows our customers and employees to easily manage billing/scheduling/payments with fairly minimal hassle.

Avantages

Customer service and frequent updates to the software show that they do care about their customers and are continually trying to improve their product. It's easy to use once you've gotten used to it.

Inconvénients

Reports can be challenging to generate the information that you're looking for (ie memberships); customers were often frustrated with the self service because they couldn't access information about previous invoices; unable to purchase multiple items in one transaction or share between family members in one transaction in the self service portal etc., although it sounds like this might be something EZ is currently working on.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

I am very happy with EZfacility. Great customer service and extremely fair. Thank you!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25.08.2017
Provenance de l'avis : Capterra

Avantages

I appreciate the personal relationships that I have with a lot of the EZfacility employees. Most of the people I talk to, know me on a first name basis, and they understand my situations.
I have never had a customer service problem, and I rarely have to wait more than 2 minutes to talk to a representative.

Inconvénients

I wish the POS system would load faster and was more efficient. Also, I am not a fan of the "check-in" feature/window. If the check-in screen is not selected and a member scans in, it can be a problem. If you do not have at least 2 computers at your front desk, a lot of members will not get checked in.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Excellent software with brililant support

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01.08.2017
Provenance de l'avis : Capterra

We implemented a membership system for monthly and payg members, added space rental customers, sublease customers and also recorded customers storage requirements. We list our offerings online, on our app and also on facebook. We have been able to manage a very complex setup using ezFacility.

Avantages

Flexibility, you can do anything you need to with this software. The support is really good, it is very rare to not get any problems sorted out the day you report them. Training is excellent and ongoing.

Inconvénients

We offer classes for a one off fee and while ezFacility completely supports this model it can be a little tedious entering the details because we only take payment on the gym reception.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

EZFacility - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix
Please contact EZFacility for pricing information

EZFacility - Fonctionnalités

  • Access Control and Video Surveillance
  • Credit Card / ACH / EFT Processing / EMV
  • Extensive Reporting
  • Facility Scheduling & Management
  • Fitness Assessment
  • Invoicing and Payment Tracking
  • Locker Management and Equipment Tracking
  • Member Self-Service
  • MemberMe - Branded Mobile App
  • Membership Management
  • Payroll and Commission Tracking
  • Trainer & Instructor Scheduling

EZFacility - Avantages

• EZFacility allows users to subscribe to the software on a “per user per month” basis.
• EZFacility's gym membership management feature allows clients to create membership plans, renewals, manage contracts and track active members.
• EZFacility consolidates all revenue sources in one place to track memberships, point of sales and packages efficiently.
• Facility and resource scheduling features eliminate the possibility of double bookings and provide real time status of assets and inventory.
• The software helps to improve efficiency of staff and trainers by automating scheduling, commissions, payroll reporting and tracking.
• EZFacility is certified with PCI DSS Level 1 certification which ensures the safety of customers' data.
• It is a web based solution and can be accessed through any internet connected device.

EZFacility - FAQ

Voici quelques-unes des questions fréquentes sur EZFacility.

Q. Quels sont les types de licence disponibles pour EZFacility ?

Types de licences disponibles pour EZFacility :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Please contact EZFacility for pricing information

Q. Quelles sont les principales fonctionnalités du logiciel EZFacility ?

Fonctionnalités du logiciel EZFacility :

  • Access Control and Video Surveillance
  • Credit Card / ACH / EFT Processing / EMV
  • Extensive Reporting
  • Facility Scheduling & Management
  • Fitness Assessment
  • Invoicing and Payment Tracking
  • Locker Management and Equipment Tracking
  • Member Self-Service
  • MemberMe - Branded Mobile App
  • Membership Management
  • Payroll and Commission Tracking
  • Trainer & Instructor Scheduling

Q. Qui utilise EZFacility ?

Utilisateurs habituels du logiciel EZFacility :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues EZFacility est-il disponible ?

Langues dans lesquelles EZFacility est disponible :

anglais

Q. Quels sont les types de licence disponibles pour EZFacility ?

Types de licences disponibles pour EZFacility:

Abonnement

Q. EZFacility prend-il en charge les appareils mobiles ?

Appareils pris en charge par EZFacility :

iPhone

Q. Avec quelles applications EZFacility peut-il s'intégrer ?

Applications s'intégrant à EZFacility :

REACH

Q. Quelles sont les ressources d'aide disponibles pour EZFacility ?

Ressources d'aide disponibles pour EZFacility :

FAQ, Forum, Base de connaissances, Support téléphonique, Tutoriels vidéo