BlueFolder - Présentation
Description du logiciel BlueFolder
La solution de gestion des services de BlueFolder offre une combinaison unique de facilité d'utilisation et de fonctionnalités. Pensez à BlueFolder comme à un système de CRM avec ordres de travail, planification et facturation.
La fonctionnalité de CRM de BlueFolder permet aux utilisateurs de suivre toutes les informations relatives aux services de leurs clients : contacts, emplacements, historique des services, contrats, équipements/biens gérés sur leur site.
Les ordres de travail représentent le travail effectué. Vous avez à présent la possibilité de personnaliser les champs que vous utilisez et d'ajouter des pièces jointes en fonction des besoins de votre entreprise. Les ordres de travail couvrent toute la main-d'œuvre, les matériaux et les dépenses ; vous pouvez facilement transférer ces informations dans votre système de comptabilité pour une facturation exacte et opportune. L'intégration à QuickBooks, QuickBooks Online et Xero est prise en charge.
L'interaction client constitue un élément essentiel d'un service efficace. Les clients peuvent demander un service non seulement en appelant, mais aussi en envoyant un e-mail au système ou en utilisant le portail client. Avec BlueFolder, les clients peuvent se connecter à leurs comptes, ouvrir de nouveaux ordres de travail, consulter le statut des ordres existants ou fournir des informations supplémentaires. Ils peuvent également être informés automatiquement par e-mail des mises à jour ou des modifications, si cette option est sélectionnée.
BlueFolder fournit aux entreprises une solution de gestion de services fiable depuis plus de 10 ans ; certains clients qui utilisent le système depuis leurs débuts afin d'exploiter leurs activités de services.
BlueFolder - Présentation
Prix
Types de licence
BlueFolder - Fonctionnalités
Captures d'écran
BlueFolder - Avis
BlueFolder - Avis
BlueFolder saved our company and allowed us to grow!
Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.
BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS
We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
BlueFolder is easy to use to manage work orders.
The software is easy to use and has some great functions. The best feature is being able to sort by job, property, etc. I LOVE having the search bar - I use this every time I enter a new service request. It helps being able to go back and see all the jobs for a specific property - or even all the jobs with one specific issue.
Great Tool
I am very pleased with the overall experience with Bluefolder.
Amazing Product with Great Customer Service
Our experience has been great. We started with them as a small company and as we have grown over the last 8 years so have they and the updates fit right along with our needs. Customer service always responds very quickly and is very helpful!
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
BlueFolder saved our company and allowed us to grow!
Avantages
We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.
Inconvénients
We found no cons with the BlueFolder software.
Réponse de BlueFolder
Hi Carl,
We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback.
Regards,
The BlueFolder Team
BLUEFOLDER WILL HELP YOU GROW YOUR BUSINESS
We have been using BlueFolder for five years to schedule and manage a very, busy elevator service department. Without BlueFolder we would not have been able to grow our company by 50%, It allows us to provide the type of information that the technicians need in the field to do their job and the home office to manage all of the customers and equipment. The System has a lot of ways to customize the information specific to your company's needs. Their customer support is extremely helpful and always accessible when needed. This was the single most effective decision we have every made and I highly recommend this system.
Avantages
The ease of data entry. The ability to manage technician's in the field and provide them with the information to do their job. The ability to integrate with QuickBooks for billing. This system has enabled our company's department to grow by 50%...
Inconvénients
Would love to be able to link multiple data sets for custom reports.
BlueFolder is easy to use to manage work orders.
The software is easy to use and has some great functions. The best feature is being able to sort by job, property, etc. I LOVE having the search bar - I use this every time I enter a new service request. It helps being able to go back and see all the jobs for a specific property - or even all the jobs with one specific issue.
Avantages
It's easy to look up past work orders (so I can see when something has been previously done with a property). It's very simple to set up new properties and contacts. The invoices are very professional looking and transfer nicely to QuickBooks.
Inconvénients
I wish this software would integrate with Buildium - would be much easier to use if I didn't have to export to QuickBooks, download, then reupload to our management software. I also find it a pain to contact customer support to do basic functions like adding a user or removing a user.
Great Tool
I am very pleased with the overall experience with Bluefolder.
Avantages
Bluefolder has been an essential tool to my service business. We use it to dispatch service techs, collect time, add material, generate work description, communicate drawings, track job progress and more.
Inconvénients
We would like to customize the ticket number feature. We also would like to be able to create a private comment where the lead tech can not see it. Only the service manager.
Réponse de BlueFolder
Thank you for your review of BlueFolder Stephen! We greatly appreciate the feedback and have passed along your recommendations to our product team for review. Thanks for being a valued customer!
Sincerely,
The BlueFolder Team
Amazing Product with Great Customer Service
Our experience has been great. We started with them as a small company and as we have grown over the last 8 years so have they and the updates fit right along with our needs. Customer service always responds very quickly and is very helpful!
Avantages
The scheduling and team calendar feature, also the ease to customize the system to fit your business needs. We also like that it tracks equipment in one place. You can also customize who sees what information (employees, clients and vendors) which is awesome
Inconvénients
Right now the only feature I want to see if contracts able to be billed on use so you can track how many hours you use for an unlimited contract and still bill it
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
BlueFolder - Prix
BlueFolder - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
BlueFolder - Fonctionnalités
BlueFolder - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
BlueFolder - FAQ
BlueFolder - FAQ
Voici quelques-unes des questions fréquentes sur BlueFolder.
Q. Quels sont les types de licence disponibles pour BlueFolder ?
Types de licences disponibles pour BlueFolder :
À partir de: 79,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel BlueFolder ?
Nous n'avons pas d'informations sur les fonctionnalités de BlueFolder.
Q. Qui utilise BlueFolder ?
Utilisateurs habituels du logiciel BlueFolder :
Entreprises de taille moyenne, PME
Q. Dans quelles langues BlueFolder est-il disponible ?
Langues dans lesquelles BlueFolder est disponible :
anglais
Q. Quels sont les types de licence disponibles pour BlueFolder ?
Types de licences disponibles pour BlueFolder:
Abonnement
Q. BlueFolder prend-il en charge les appareils mobiles ?
Nous n'avons pas d'informations sur les appareils pris en charge par BlueFolder.
Q. Avec quelles applications BlueFolder peut-il s'intégrer ?
Applications s'intégrant à BlueFolder :
Google Calendar, Microsoft Outlook, OnCall IQ, QuickBooks, QuickBooks, QuickBooks Online, QuickBooks Online, Xero, Xero
Q. Quelles sont les ressources d'aide disponibles pour BlueFolder ?
Ressources d'aide disponibles pour BlueFolder :
FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.