Cin7

Cin7

Connected Inventory Management. Simplified.

4.3/5 (363 avis)

Cin7 - Présentation

Description du logiciel Cin7

Cin7 is the automated inventory management platform for brands growing their revenue over $1 million. Cin7 synchronizes their stock with sales and orders across every physical and online sales channel and automates order processes for greater efficiency. Cin7 is not ideal for Rentals or Asset management type of businesses. Brands that sell or distribute products use Cin7 to keep costs down, margins and cash flow high and stock at the right level.

Cin7 - Présentation

Prix

À partir de
299,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.


Cin7 - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine
Langues
anglais

Captures d'écran

Capture d'écran pour Cin7 :
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Cin7 - Avis

Note globale
4.3
/
5 363 avis
Excellent
202

Très bien
110

Moyen
23

Médiocre
17

Mauvais
11

Rapport qualité-prix
4.1
Fonctionnalités
4.2
Simplicité d'utilisation
4.2
Support client
4.2
86% des utilisateurs recommandent cette application
Paul T.

I would highly recommend Cin7.

Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.

The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.

The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.

The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.

The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.

Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.


Traduire avec Google Translate
Abdul P.

SUPPORT

I am satisfied and happy that we were able to make the necessary changes in this software and get this Inventory system integrated with sales channel without experiencing any problems.


Traduire avec Google Translate
Anthony M.

Company wide transformation

We have now got the ability to completely automate our company. Once we have implemented all levels of Cin7 we will have the ability to be a completely paperless company. That is a huge win for any company.


Traduire avec Google Translate
Elioth F.

Terrible Custumer Support


Traduire avec Google Translate
Karen D.

Great potential - poor customer communication hobbles it


Traduire avec Google Translate
Paul T.
Traduire avec Google Translate

I would highly recommend Cin7.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 01/12/2016
Provenance de l'avis : GetApp

Our company recently moved our stock in to a 40k SqFt warehouse, and had no inventory tracking system other than spreadsheets which were sporadically updated. I was tasked with solving this problem. After reviewing and testing MANY inventory packages, I found that Cin7 provided the best solution for the best cost.

The way Cin7 integrates the entire product flow, from cutting a PO for materials to final delivery to the customer has greatly increased our productivity. The warehouse and sales process runs much more smoothly, with visibility at all stages of the process. No more calling to bother the warehouse manager to ask where an order is in the process.

The inventory tracking has worked very well for us. We no longer must worry about where an item is located in the warehouse, saving us hours of picking time. We also don’t have to call the warehouse manager to see if we have enough stock to complete a sale on time, as this is visible from both the product and sales order screens, and from reports.

The reporting module is great, giving visibility to both sales and inventory. Using pivot tables, you can drag & drop items to be included in to a report, and the prebuilt reports are nice as well.

The PO process has been greatly simplified using the Smart Buyer module. If you have set minimum levels and set reorder levels, you can cut POs to replenish all your stock in about 10 minutes. This has saved us many man hours per week.

Cin7 is not simple to set up. However, they assign a specialist to your account to walk you through each step of the process and to make sure you understand how everything works. They also hold webinars regularly to explain some of the more complicated topics more in depth. These webinars are also available for viewing at later dates, which is nice for review. The help system is comprehensive. If you can’t find the answer to your question, the support staff is friendly, responsive and above all very competent. Cin7 really does its best as a company to make sure you succeed.

Avantages

I really like the Smart Buyer module. It makes the PO creation process so easy. The reporting is really great as well

Inconvénients

There is a learning curve, just like with any inventory and business management platform this comprehensive. Cin7 does have great support and documentation to help out to mitigate this.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Abdul P.
Secteur d'activité: Mode et vêtements
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

SUPPORT

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 01/11/2019
Provenance de l'avis : Capterra

I am satisfied and happy that we were able to make the necessary changes in this software and get this Inventory system integrated with sales channel without experiencing any problems.

Avantages

Possibly the ease of use. Its faster and we can manage out inventory very easily through this software. Secondly, the support we get from the team is outstanding. Rep has been available to resolve issues and any and all tweaking is possible to do with ease with him. I also want to appreciate the ability to make minor changes in the system software to suit out individual need. This was possible by Rep and the way he did quickly is commendable.

Inconvénients

The fact that we still have to go to XERO to generate outstanding invoices.

Traduire avec Google Translate

Réponse de Cin7

Hi Abdul,
We're happy to learn that you found value in our software system. Great to hear the Cin7 team has been able to make things easier for you. Thank you for taking the time to give us your feedback.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Anthony M.
Secteur d'activité: Fabrication électrique/électronique
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Company wide transformation

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 05/02/2020
Provenance de l'avis : Capterra

We have now got the ability to completely automate our company. Once we have implemented all levels of Cin7 we will have the ability to be a completely paperless company. That is a huge win for any company.

Avantages

We really liked that Cin7 centralised, consolidated and automated our business processes and procedures. It gave us the transparency throughout all business units and supply chain. The customisation of reports enabled us to track specific facets of the company and keep in line with budgets and targets.

Inconvénients

Navigation throughout the whole system can be daunting purely to the fact the capabilities of the system is expansive and there is so many areas to populate with information.

Traduire avec Google Translate

Réponse de Cin7

Hi Anthony,
Thank you for your stellar review! We are thrilled to hear about your company going paperless and that Cin7 is helping you achieve your business goals. Should you require any assistance, feel free to get in touch with our friendly support team. We're happy to help!
https://www.cin7.com/company/contact-us/

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Elioth F.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Terrible Custumer Support

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/11/2019
Provenance de l'avis : Capterra

Avantages

The software has great functionality and streamlines many aspects of the business. They have put lots of work into the bugs but their documentation is often outdated. It is effective for handling ecommerce sales but lacks on the pick-n-pack system.

Inconvénients

The customer support is terrible! If you want to chat or talk to anyone they try to enroll you onto "premium support" for almost $3000 - $5000 per year. Standard support takes over 1 week to get back to you.

Additionally, the on-boarding team has no experience with accounting or the financial setup. More often than ever they tell you they will consult with one of their teams and make you waste time until the on-boarding is over and you have to pay for premium support.

I would recommend it but note, you will spend a lot of time trying to set it up correctly. Be prepared to allocate additional time reconciling inventory if you use shipstation (does not integrate well).

Traduire avec Google Translate

Réponse de Cin7

Hi Elioth,
Thank you for sharing your feedback, which has been shared with the team. While we're glad you're finding our software useful and would recommend it, we regret that your customer service experience with us hasn't been more positive. We care deeply about all of our customers and will work to improve our services going forward.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Karen D.
Traduire avec Google Translate

Great potential - poor customer communication hobbles it

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 29/11/2017
Provenance de l'avis : GetApp

Avantages

Solid database with easy search functionality. Cloud-based is fantastic. It never goes down and we can work remotely. Easy interface makes order entry fast. If you are using nothing or spread-sheets you will think this is the greatest thing ever! We were using MYOB Exo, so we noticed some improvements, but also some lost attributes.
If you look at it on paper, Cin7 has fantastic features that should make running a business effortlessly. These include integrations with ECommerce sites, Smart Buyer for purchasing, integration with Xero, B2B website etc. We were sold on many of these but in reality, Cin7 is not a complete product. Most of the features seem to work, however, if you want two features, they don't work together. If you want the features to work properly they will fix it for a cost.

Inconvénients

Most of the problems I see with Cin7 are to do with customer support and knowledge about how business works. We try to be clear about what our requirements are: we are a mid-sized company with 40 years experience experience in import/export. Despite having an excellent team that are quite computer-saavy, I've repeatedly been told by support its 'user error' when reporting a bug. Tickets often get closed when the problem being fixed. Support lost so many of our tickets I was asked to reenter all those outstanding (so I have to project manage their bug fixes) Following that we was accused of being 'high maintenance customer' because we had more than 20 tickets entered in a month. That might give some scope to our problems with Cin7.
I have offered to meet with the developers and explain what we need and why it makes business sense, but have been told they are busy with other projects and have continued to battle with support to get our issues fixed.
One error we reported (products with 3 options freezing in B2B website) they insisted wasn't an error. Then they said it was couldnt be fixed. Then they said it was a new feature request (it had worked for 8 months lol) and we could pay them to programme it for us... outrageous given its not a feature unique for us. In the end, our newest employee (who claims he doesnt know much about computers) found the problem and fixed it. No acknowledgement from Cin7.
Another example is why I'm doing this review to get fixed - Smart Buyer calculates how much to order based on previous sales and what you want to hold on your shelf BUT ignores any incoming stock and any back orders. Obviously not logical.
CIN7 need to stop and listen to their customers and be less concerned with squeezing more money out of us.

Traduire avec Google Translate

Réponse de Cin7

Thank you for your feedback Karen. I'm sorry we have not been able to meet your expectations in this case. One of our team will be in touch today regarding the smart buyer changes you are looking for.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Recommandation utilisateur
8.4/10
Basé sur 363 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Cin7 - Prix

Cin7 - Prix

À partir de
299,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.

Pricing starts from $299 per month.
Contact Cin7 for full pricing information.

Rapport qualité-prix
4.1/5
Basé sur 363 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Cin7 - Fonctionnalités

Cin7 - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4.2/5
Basé sur 363 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur Cin7

Plus d'informations sur Cin7

Cin7 - Principales fonctionnalités

  • 3PL management
  • API
  • Adjustable security levels
  • Barcode printing
  • Credit notes
  • Custom pricing
  • Custom stock status
  • Customisable email templates
  • Customisable receipts
  • Drill-down reporting
  • EDI
  • EDI Connections
  • Forecasting
  • Multi-address delivery with central billing
  • Multiple branch stock tracking
  • Multiple currencies
  • Multiple integrations
  • Offline POS
  • Online B2B ordering
  • Real time reporting
  • Real-time inventory syncing
  • Report filtering
  • Stock value tracking
  • Warehouse management
  • ebay

Avantages

Stock can be marked with custom statuses, including faulty, reserved, and in transit, allowing users to flag stock or reserve goods during a transition

Users can sell directly from distribution center stock if a shop’s stock is insufficient, with no need for branch transfers

Cin7 processes sales over multiple channels with all stock synced in real time

Stock can be tracked across multiple branches through one Cin7 account, maintaining accurate figures when stock is distributed between locations

Stock can be bought and sold in different units, with Cin7 tracking based on the main unit of measure, with orders able to be displayed in another unit at a different price

Cin7’s cloud POS can continue to work even when not connected to the internet

Cin7 - FAQ

Cin7 - FAQ

Voici quelques-unes des questions fréquentes sur Cin7.

Q. Quels sont les types de licence disponibles pour Cin7 ?

Types de licences disponibles pour Cin7 :

À partir de: 299,00 $US/mois

Type de licence: Abonnement

Essai gratuit: Disponible

Pricing starts from $299 per month. Contact Cin7 for full pricing information.

Q. Quelles sont les principales fonctionnalités du logiciel Cin7 ?

Fonctionnalités du logiciel Cin7 :

  • 3PL management
  • API
  • Adjustable security levels
  • Barcode printing
  • Credit notes
  • Custom pricing
  • Custom stock status
  • Customisable email templates
  • Customisable receipts
  • Drill-down reporting
  • EDI
  • EDI Connections
  • Forecasting
  • Multi-address delivery with central billing
  • Multiple branch stock tracking
  • Multiple currencies
  • Multiple integrations
  • Offline POS
  • Online B2B ordering
  • Real time reporting
  • Real-time inventory syncing
  • Report filtering
  • Stock value tracking
  • Warehouse management
  • ebay

Q. Qui utilise Cin7 ?

Utilisateurs habituels du logiciel Cin7 :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Cin7 est-il disponible ?

Langues dans lesquelles Cin7 est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Cin7 ?

Types de licences disponibles pour Cin7:

Abonnement

Q. Cin7 prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Cin7.

Q. Avec quelles applications Cin7 peut-il s'intégrer ?

Applications s'intégrant à Cin7 :

9 Spokes, Capsule, Crossfire Cloud EDI, Magento, Mailchimp, QuickBooks, QuickBooks Online, SphereWMS, Starshipit, Xero

Q. Quelles sont les ressources d'aide disponibles pour Cin7 ?

Ressources d'aide disponibles pour Cin7 :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo