Cin7

Inventaire cloud, POS (point de vente), EDI, B2B et 3PL tout-en-un.

4,3 /5 (403 avis) Donnez votre avis !

Cin7 - Présentation

Description du logiciel Cin7

Cin7 est une plateforme de gestion des stocks automatisée destinée aux marques dont la croissance des revenus est de plus d'un million de dollars. Cin7 synchronise leurs stocks avec les ventes et commandes de tous les canaux de vente en ligne et physique, puis automatise le traitement des commandes pour en optimiser l'efficacité. Cin7 n'est pas idéal pour les entreprises de location ou de gestion des biens. Les marques qui vendent ou distribuent des produits s'aident de Cin7 pour réduire leurs coûts, leurs marges et leurs flux de trésoreries, tout en maintenant leurs stocks en toutes circonstances.

Cin7 - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Cin7 - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 5 autres, Inde, Japon, Allemagne, Brésil, Mexique
Langues
anglais

Médias

Vidéo de Cin7 Capture d'écran pour Cin7 : Capture d'écran pour Cin7 : Capture d'écran pour Cin7 : Capture d'écran pour Cin7 : Capture d'écran pour Cin7 : Capture d'écran pour Cin7 : Capture d'écran pour Cin7 :

Cin7 - Avis

Note globale
4,3
/
5
Excellent
225

Très bien
122

Moyen
24

Médiocre
19

Mauvais
13

Rapport qualité-prix
4,1
Fonctionnalités
4,2
Simplicité d'utilisation
4,2
Support client
4,2
86% des utilisateurs recommandent cette application
Vasili K.

CIN7 ERP for a technical sales business


Traduire avec Google Translate
Sean S.

Extremely powerful inventory and order processing and logistic package

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.


Traduire avec Google Translate
Elizabeth T.

Streamlined our small team's workflow

We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
We'd happily recommend to colleagues!


Traduire avec Google Translate
Lachlan B.

Decent software Terrible support and service.

Trying to move our inventory management system to a cloud based one and one that links directly with Xero accounting software.

'Onboarding' process was not finished during the time line that Cin7 dedicated to onboarding. Once this deadline elapsed we've been drowning in bugs that we can't get help with. Usual response is 'we're sorry - someone will get back to you in 48 hours.' no one does then we have to keep chasing them for weeks...


Traduire avec Google Translate
Ben G.

The best all in one platform (trialled others) and service

Integration was seamless, having a dedicated client manager on call with professional expertise that acts more of an educator than an implementor trained us how to use this software not what to do exclusively. Impartially, there's nothing I don't like.

Issues solved
Stock control. Selling via 5 channels is impossible to track without CIN7.
Exact cost price - Paid in a different currency, need to add in extra shipping and handling costs, storage fees? no problem, it's all there, per item, per batch.

+1 for Client manager Frankie, a true professional and educator.
+1 For honest sales executive Shyam


Traduire avec Google Translate
Vasili K.
Secteur d'activité: Construction
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

CIN7 ERP for a technical sales business

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 13/09/2020
Provenance de l'avis : Capterra

Avantages

Intuitive process flow.
Nice fit with existing processes.
B2B Platform.
Customer Service.

Inconvénients

No ability to digitally pick items in a warehouse

Traduire en français

Réponse de Cin7

Hello Vasili,
Thank you for your review. We are happy to know that you found value in our software system and our support team.
We will share your feedback with the product team as we are always looking for improvements.

Sincerely,
The Cin7 Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Sean S.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Extremely powerful inventory and order processing and logistic package

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 11/09/2019
Provenance de l'avis : Capterra

While challenging to learn and deploy, it's unique feature set and capabilities mean they don't have any one direct competitor and you'd have to piece together multiple platform and cloud services to get the same level of features and functionality.

Avantages

Cin7 has allowed us to integrate and resolve most of our order processing, logistics, inventory and accounting functions into one platform. The API integration into Xero is critical for our business. The reporting capabilities are very powerful and can be used to resolve a number of sales, inventory and regulatory reporting requirements. There really isn't any product on the market that rolls all these features into one package.

Inconvénients

The price is very expensive and the learning curve is quite steep. The CRM functions are pretty light and need fleshing out. Of most concern were the surprisingly large number of bugs and errors in the reports. Support has been responsive and fixed most issues we have discovered in a timely fashion, but it has been surprising how many bugs we have identified and had to report. This left us feeling like we were paying to be a beta tester. As time goes on and the product matures, this should become less of an issue and I don't consider it a deal breaker, but Cin7 could really improve in this area.

Traduire en français

Réponse de Cin7

Hi Sean,
Thank you for your review. We are glad to hear that you found value in our software system and support team.
We will share your feedback with the product team, as we are always looking for improvements.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Elizabeth T.
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Streamlined our small team's workflow

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 10/09/2020
Provenance de l'avis : Capterra

We're really happy to transition to cin7. We'd rather train ourselves and invest in our time than train a new hire.
We'd happily recommend to colleagues!

Avantages

The onboarding process is relatively simple as long as you plan nominate someone who willing take the time to understand the work flow for your business. Coming from a very old system, we've really enjoyed the seamless integrations Cin7 have provided with our ecomm, wholesale/b2b and purchasing. Xero was also a seamless transition.
Our on boarding manager, [SENSITIVE CONTENT HIDDEN] was exceptional; she was always available, transparent and assisted us via email, zoom and phone whenever we had a question. Most importantly, she was always prompt.

Inconvénients

We're aware of an upgrade to the b2b portal, but hopefully this is a massive improvement on what is currently available. It works, but doesn't reflect all other touch points in our branding. It's not an ideal experience for our customer.
Email templates/settings need some work. These can be confusing and for those with little coding knowledge, are very basic.
We also have some problems with basics that are required on picking/packing slips and zone locations etc and this is difficult when the pick and pack app is also unavailable for us.

Traduire en français

Réponse de Cin7

Hello Elizabeth,
Thank you so much for this brilliant review! We are happy to know that Cin7 could meet your business expectations and that we could help in supporting you in ways we could. We'll make sure to share what you've written here with our team, and will conisder your points to improve our product further. We look forward to continuing to work with you and to help you in ways we can.

Sincerely,
The Cin7 Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Lachlan B.
Secteur d'activité: Vente en gros
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Decent software Terrible support and service.

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 18/10/2019
Provenance de l'avis : SoftwareAdvice

Trying to move our inventory management system to a cloud based one and one that links directly with Xero accounting software.

'Onboarding' process was not finished during the time line that Cin7 dedicated to onboarding. Once this deadline elapsed we've been drowning in bugs that we can't get help with. Usual response is 'we're sorry - someone will get back to you in 48 hours.' no one does then we have to keep chasing them for weeks...

Avantages

Powerful reporting functionality. Cloud based so good access.

Inconvénients

Support. We have a bug list a mile long and we can't get anyone from Cin7 to respond. I'm actually reviewing here in the hope that having it in public will prompt Cin7 into getting back to us. We switched to their inventory management system but trying to get help to make the program work to the requirements of our business has been a nightmare. Unless this suits your needs perfectly straight-out-of-the-box I recommend you look elsewhere.

Traduire en français

Réponse de Cin7

Hi Lachlan,
Thank you for your feedback. It looks like our team escalated your account to senior customer service representatives early last week. We apologize for your frustration and thank you for your patience. Our representatives will continue to work with you to resolve these issues.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 1.0/10

Ben G.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

The best all in one platform (trialled others) and service

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 28/07/2020
Provenance de l'avis : Capterra

Integration was seamless, having a dedicated client manager on call with professional expertise that acts more of an educator than an implementor trained us how to use this software not what to do exclusively. Impartially, there's nothing I don't like.

Issues solved
Stock control. Selling via 5 channels is impossible to track without CIN7.
Exact cost price - Paid in a different currency, need to add in extra shipping and handling costs, storage fees? no problem, it's all there, per item, per batch.

+1 for Client manager Frankie, a true professional and educator.
+1 For honest sales executive Shyam

Avantages

CIN7 Offers complete accountability of product traffic from purchase orders through to customer tracking numbers. Best components are the seamless integrations and 100% tracking costs.

Inconvénients

Integration was seamless, having a dedicated client manager on call with professional expertise that acts more of an educator than an implementor trained us how to use this software not what to do exclusively. Impartially, there's nothing I don't like.

Traduire en français

Réponse de Cin7

Hello Ben,
Thank you so much for this brilliant review! We are happy to know that Cin7 could meet your business expectations and that you had a pleasant experience with our onboarding team. We'll make sure to share what you've written here with our team. We look forward to continuing to work with you and to find as many ways as we can to help your business.

Sincerely,
The Cin7 Team

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,4/10
Basé sur 403 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Cin7 - Prix

Cin7 - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,1/5
Basé sur 403 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Cin7 - Fonctionnalités

Cin7 - Fonctionnalités

API
Audit
Données en temps réel
Facturation
Gestion de la conformité
Gestion des documents
Gestion des flux de travail
Gestion des stocks
Importation et exportation de données
Intégration de tiers
Monitoring
Notifications automatiques
Piste d'audit
Rapports en temps réel
Rapports et statistiques
Rapports personnalisables
Stockage de documents
Suivi de l'inventaire
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
4,2/5
Basé sur 403 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Cin7 - FAQ

Cin7 - FAQ

Voici quelques-unes des questions fréquentes sur Cin7.

Q. Quels sont les types de licence disponibles pour Cin7 ?

Types de licences disponibles pour Cin7 :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Cin7 ?

Nous n'avons pas d'informations sur les fonctionnalités de Cin7.

Q. Qui utilise Cin7 ?

Utilisateurs habituels du logiciel Cin7 :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues Cin7 est-il disponible ?

Langues dans lesquelles Cin7 est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Cin7 ?

Types de licences disponibles pour Cin7:

Abonnement

Q. Cin7 prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Cin7.

Q. Avec quelles applications Cin7 peut-il s'intégrer ?

Applications s'intégrant à Cin7 :

9 Spokes, Capsule, Crossfire Cloud EDI, Magento Commerce, Mailchimp, QuickBooks Online, QuickBooks Online Advanced, SphereWMS, Starshipit, Xero

Q. Quelles sont les ressources d'aide disponibles pour Cin7 ?

Ressources d'aide disponibles pour Cin7 :

Support en ligne, Support téléphonique, Base de connaissances, Tutoriels vidéo, FAQ