Odoo Point of Sale

Odoo Point of Sale

Logiciel de point de vente pour les commerces de détail et les restaurants

4.2/5 (313 avis)

Odoo Point of Sale - Présentation

Odoo Point of Sale est un logiciel conçu pour les commerces de détail et les restaurants.

Il fonctionne en ligne et hors ligne sans aucune installation. Les utilisateurs peuvent continuer à vendre et à prendre des commandes même si la connexion est coupée. Le logiciel enregistre automatiquement toutes les données et les synchronise avec la base de données utilisateur dès que la connexion est rétablie.

Odoo POS Restaurant permet au personnel de la réception d'envoyer des commandes personnalisées au bar ou à la cuisine, en fonction des commandes du client. Le logiciel fonctionne parfaitement sur un écran tactile et sur des appareils fixes ou mobiles comme des tablettes.

Productivité : les utilisateurs peuvent gérer plusieurs chèques en même temps, réduisant ainsi le temps d'attente des clients. Les utilisateurs peuvent localiser rapidement les produits grâce à un système de lecture de codes-barres ou les rechercher manuellement à l'aide d'un système de filtrage.

Orienté client : les utilisateurs peuvent rester en contact avec leurs clients grâce aux programmes de fidélité Odoo POS. Des programmes de récompenses et de fidélité basés sur des points ou des réductions encouragent les clients à renouveler leurs achats. Les clients peuvent être identifiés à l'aide de cartes de fidélité ou d'identifiants avec code-barres. Les habitudes des consommateurs peuvent être analysées afin d'envoyer automatiquement des e-mails ciblés basés sur des achats spécifiques.

Service après-vente : gérez les remboursements, suivez les garanties et les réclamations des clients, etc.

Odoo POS est entièrement intégré aux applications d'inventaire, de vente et d'e-commerce d'Odoo.

Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Open source
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

chinois (simplifié), néerlandais, anglais, français, allemand et 3 autres, hongrois, portugais, espagnol

Odoo Point of Sale - Avis

Note globale
4.2/5
85% d'avis positifs
146
Excellent
119
Très bien
32
Moyen
7
Médiocre
9
Horrible
Utilisateur vérifié
Traduire avec Google Translate

Helping companies to be better

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/08/2019
Provenance de l'avis : Capterra

I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.

Avantages

Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.

Inconvénients

As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.

Réponse de Odoo

Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Mihran T.
Traduire avec Google Translate

Odoo:

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 31/07/2019
Provenance de l'avis : Capterra

We have been implementing Odoo for many of our customers and almost all of them were happy with it. Apart from the learning curve i mentioned about, people were happy about the software and the "awed" about the level of customisation possible.

Avantages

The thing I most liked about Odoo is it's open source nature. The whole community can contribute to Odoo unlike some other popular ERP. Odoo is highly flexible and if you have some technical knowledge you can customise it anyway you like and integrate it with any existing system.

Inconvénients

Close sourcing some good aspects after each revision of Odoo is somewhat disheartening. For instance, as far as I know the HR module is going to be enterprise only from Odoo 13. I don't understand the logic behind this decision. Also Odoo a pretty big learning curve. The descriptions of each operations needs to be simplified so people easily understand each feature.

Réponse de Odoo

Thanks for the great feedback Mihran! Happy to see so many positive points here. To address the cons, we haven't released Odoo 13 yet (October 2019) so I would wait to see the official release to get the correct details. Additionally, the learning curve can be said about any ERP product (complex in nature), and as we understand this all too well we have made a huge effort to create tons of resources to help those like you! Whether it is our eLearning platform, weekly webinars, documentation pages, live support, or user forum...we provide many options for you to get the answers you need. I recommend contacting your dedicated account manager for further assistance, we are always happy to help! :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Selvakumar S.
Traduire avec Google Translate

Covers most of the organisational needs but need customization as well

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/11/2018
Provenance de l'avis : Capterra

Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.

Avantages

1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage

Inconvénients

1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12

Réponse de Odoo

Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Thabo P.
Traduire avec Google Translate

Extensive ERP for a small to medium sized business.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/05/2018
Provenance de l'avis : Capterra

Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.

Avantages

Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.

Odoo uses Postgresql as database.

It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.

Overall a very useful ERP.

Inconvénients

I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.

Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.

Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.

I would also like to see more reporting options like traditional desktop apps.

Customer support for the Community Edition are limited to the forums and some manuals for older editions.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Raymond C.
Traduire avec Google Translate

We liked them so much we Partnered with them

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/12/2017
Provenance de l'avis : Capterra

All of my systems and customer data are centralized in one easy to use system

Avantages

As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.

Inconvénients

Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.

Réponse de Odoo

Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Odoo Point of Sale - Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Open source
Abonnement
Rapport qualité-prix

Odoo Point of Sale - Fonctionnalités

  • API
  • Données en temps réel

  • Analyse des ventes
  • Base de données de contacts
  • Fonctionnalité de recherche
  • Gestion des leads
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Modèles personnalisables
  • Monitoring
  • Notifications automatiques
  • Outils de collaboration
  • Rapports et statistiques
  • Rapports sur les ventes
  • Saisie de leads
  • Suivi des activités
  • Suivi des ventes
  • Tableau de bord d'activités

Odoo Point of Sale - FAQ

Voici quelques-unes des questions fréquentes sur Odoo Point of Sale.

Q. Quels sont les types de licence disponibles pour Odoo Point of Sale ?

Types de licences disponibles pour Odoo Point of Sale :

À partir de: 20,00 $US/mois

Type de licence: Gratuit, Open source, Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Odoo Point of Sale ?

Nous n'avons pas d'informations sur les fonctionnalités de Odoo Point of Sale.

Q. Qui utilise Odoo Point of Sale ?

Utilisateurs habituels du logiciel Odoo Point of Sale :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues Odoo Point of Sale est-il disponible ?

Langues dans lesquelles Odoo Point of Sale est disponible :

chinois (simplifié), néerlandais, anglais, français, allemand, hongrois, portugais, espagnol

Q. Quels sont les types de licence disponibles pour Odoo Point of Sale ?

Types de licences disponibles pour Odoo Point of Sale:

Gratuit, Open source, Abonnement

Q. Odoo Point of Sale prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Odoo Point of Sale.

Q. Avec quelles applications Odoo Point of Sale peut-il s'intégrer ?

Applications s'intégrant à Odoo Point of Sale :

Odoo, Odoo, Odoo Accounting, Odoo Accounting, Odoo Human Resources, Odoo Inventory, Odoo Invoicing, Odoo Invoicing, Odoo Sales, Odoo eCommerce

Q. Quelles sont les ressources d'aide disponibles pour Odoo Point of Sale ?

Ressources d'aide disponibles pour Odoo Point of Sale :

FAQ, Forum, Support en ligne

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