ServiceMobility is a cross-platform mobile application which enables field service technicians to maximize their efficiency with on-site process mobilization. It allows users to keep a check on technician inventory and offers flexible forms. Users can view daily schedules, preview job details and complete tasks independently.
The software offers an interface which enables the user to quickly customize various data input fields as per requirements. Its dashboard takes care of weekly time allocation while keeping a track of all work related activities ServiceMobility provides integrated maps to users so that nearby technicians can be contacted for work and the overall route can also be viewed.
As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to.
Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.
SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.
Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.
Ease of use and setup
Better suited when used at the onset or when willing to restructure the business' data ahead of time
We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine!
GUI and support
Additional cost of programming is always a frustrating component.
The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.
Ease of usage, great support staff!
Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.
AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development.
Contact ServicePower for pricing information
ServiceMobility supports continuity between various devices along with providing flexible forms operated by strong rules.
The application offers job and activity management features such as viewing daily schedule, completing individual tasks, previewing job details, and capturing photos and notes.
The solution allows automatic tracking of work activities and offers a dashboard for weekly allocation of time.
ServiceMobility offers fully integrated maps for easy viewing of overall route and nearby available technicians.
The software’s rule-based and flexible forms allow the user to customize data input fields through an efficient user interface.
The solution provides an inventory management module which allows users to search and view technician inventory, track batch controlled and serialized inventory, and transfer inventory between depots and technicians.
The application allows users to view the assets schematic diagrams along with adding parts from the schematic view.
Voici quelques-unes des questions fréquentes sur ServiceMobility.
Types de licences disponibles pour ServiceMobility :
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Contact ServicePower for pricing information
Fonctionnalités du logiciel ServiceMobility :
Utilisateurs habituels du logiciel ServiceMobility :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles ServiceMobility est disponible :
Types de licences disponibles pour ServiceMobility:
Nous n'avons pas d'informations sur les appareils pris en charge par ServiceMobility.
Nous n'avons pas d'informations sur les intégrations offertes par ServiceMobility.
Ressources d'aide disponibles pour ServiceMobility :
Support en ligne