ServiceMobility

ServiceMobility

Connected field service mobility

4.3/5 (7 avis)

ServiceMobility - Présentation

ServiceMobility is a cross-platform mobile application which enables field service technicians to maximize their efficiency with on-site process mobilization. It allows users to keep a check on technician inventory and offers flexible forms. Users can view daily schedules, preview job details and complete tasks independently.
The software offers an interface which enables the user to quickly customize various data input fields as per requirements. Its dashboard takes care of weekly time allocation while keeping a track of all work related activities ServiceMobility provides integrated maps to users so that nearby technicians can be contacted for work and the overall route can also be viewed.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Mexique, Royaume-Uni, États-Unis

Langues

anglais

ServiceMobility - Avis

Note globale
4.3/5
71% d'avis positifs
4
Excellent
1
Très bien
2
Moyen
0
Médiocre
0
Mauvais
Iyler K.
Traduire avec Google Translate

SERVICEPower Field Optimizer

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 11/10/2016
Provenance de l'avis : Capterra

As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to.

Avantages

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

Inconvénients

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Cory M.
Traduire avec Google Translate

Service Power and My Organization

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/10/2016
Provenance de l'avis : Capterra

Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.

Avantages

Ease of use and setup

Inconvénients

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Don W.
Traduire avec Google Translate

Excellent Support! Great SOFTWARE

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/11/2016
Provenance de l'avis : Capterra

We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine!

Avantages

GUI and support

Inconvénients

Additional cost of programming is always a frustrating component.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Deborah S.
Traduire avec Google Translate

ServicePower Review

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 05/10/2016
Provenance de l'avis : Capterra

The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.

Avantages

Ease of usage, great support staff!

Inconvénients

Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Chris S.
Traduire avec Google Translate

Service Contractor Management

Publié le 14/01/2016
Provenance de l'avis : Capterra

AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development.

Note détaillée

Simplicité d'utilisation
Support client

ServiceMobility - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Contact ServicePower for pricing information

ServiceMobility - Fonctionnalités

  • API
  • Gestion des stocks
  • Suivi de l'inventaire

  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports en temps réel
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur ServiceMobility

ServiceMobility - Principales fonctionnalités

  • Activity management
  • Automatic tracking of time on work activities
  • Calculate discounts
  • Capture approval signature
  • Configurable KPI reporting
  • Configurable and custom surveys support feedback on the prod
  • Configurable home screen dashboard
  • Customer database
  • GPS coordinates are saved with every time record
  • Inventory transfer between depots and technicians
  • Job management
  • Open API
  • Process payments on-site
  • Provide customers with calculated job costs
  • Rule-based and flexible forms
  • View and search inventory
  • Weekly time summary report
  • Work order management

Avantages

ServiceMobility supports continuity between various devices along with providing flexible forms operated by strong rules.
The application offers job and activity management features such as viewing daily schedule, completing individual tasks, previewing job details, and capturing photos and notes.
The solution allows automatic tracking of work activities and offers a dashboard for weekly allocation of time.
ServiceMobility offers fully integrated maps for easy viewing of overall route and nearby available technicians.
The software’s rule-based and flexible forms allow the user to customize data input fields through an efficient user interface.
The solution provides an inventory management module which allows users to search and view technician inventory, track batch controlled and serialized inventory, and transfer inventory between depots and technicians.
The application allows users to view the assets schematic diagrams along with adding parts from the schematic view.

ServiceMobility - FAQ

Voici quelques-unes des questions fréquentes sur ServiceMobility.

Q. Quels sont les types de licence disponibles pour ServiceMobility ?

Types de licences disponibles pour ServiceMobility :

Type de licence: Abonnement

version d'essai gratuite: Non disponible

Contact ServicePower for pricing information

Q. Quelles sont les principales fonctionnalités du logiciel ServiceMobility ?

Fonctionnalités du logiciel ServiceMobility :

  • Activity management
  • Automatic tracking of time on work activities
  • Calculate discounts
  • Capture approval signature
  • Configurable KPI reporting
  • Configurable and custom surveys support feedback on the prod
  • Configurable home screen dashboard
  • Customer database
  • GPS coordinates are saved with every time record
  • Inventory transfer between depots and technicians
  • Job management
  • Open API
  • Process payments on-site
  • Provide customers with calculated job costs
  • Rule-based and flexible forms
  • View and search inventory
  • Weekly time summary report
  • Work order management

Q. Qui utilise ServiceMobility ?

Utilisateurs habituels du logiciel ServiceMobility :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues ServiceMobility est-il disponible ?

Langues dans lesquelles ServiceMobility est disponible :

anglais

Q. Quels sont les types de licence disponibles pour ServiceMobility ?

Types de licences disponibles pour ServiceMobility:

Abonnement

Q. ServiceMobility prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par ServiceMobility.

Q. Avec quelles applications ServiceMobility peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par ServiceMobility.

Q. Quelles sont les ressources d'aide disponibles pour ServiceMobility ?

Ressources d'aide disponibles pour ServiceMobility :

Support en ligne

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