SharpSpring

Automatisation marketing abordable pour toutes les tailles d'entreprise

4,5 /5 (650 avis) Donnez votre avis !

SharpSpring - Présentation

Description du logiciel SharpSpring

Plus de 1 400 agences de marketing numérique et plus de 6 000 entreprises dans le monde ont choisi SharpSpring comme partenaire de marketing automatisé. Depuis 2014, SharpSpring a aidé les spécialistes du marketing à automatiser leurs flux de travail, à générer davantage de leads et à les convertir en ventes. Grâce à ses prix compétitifs et à sa plateforme robuste, la société a gagné une part de marché importante des leaders du secteur en peu de temps depuis sa création. Ses fonctionnalités robustes incluent l'e-mail marketing basé sur le comportement, l'intégration CRM native ou tierce, les outils de gestion des réseaux sociaux, le générateur de flux de travail visuel, les formulaires dynamiques, les personnalités acheteur, le constructeur de pages de renvoi, le créateur de blog, la compatibilité de CMS universelle et l'intégration dans des centaines d'applications.

SharpSpring ne représente généralement qu'une fraction du coût des autres solutions d'automatisation du marketing.

SharpSpring - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

SharpSpring - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Inde et 3 autres, Allemagne, Brésil, Mexique
Langues
allemand, anglais, espagnol, français, italien et 3 autres, néerlandais, portugais, turc

Médias

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
Vidéo de SharpSpring Vidéo de SharpSpring Capture d'écran pour SharpSpring : SharpSpring - Campaigns Capture d'écran pour SharpSpring : SharpSpring - Conversion Report Capture d'écran pour SharpSpring : SharpSpring - Analytics

SharpSpring - Avis

SharpSpring - Avis

Note globale
4,5
/
5
Excellent
444

Très bien
152

Moyen
34

Médiocre
6

Mauvais
14

Rapport qualité-prix
4,6
Fonctionnalités
4,4
Simplicité d'utilisation
4,3
Support client
4,6
92% des utilisateurs recommandent cette application
Alfredo G.

SharpSpring a full marketing automation platform everyone

Our experience with Sharpspring has been very satisfactory, since it gives us control over each client from the moment they are born as a lead until they become a client. has given us to reduce response time to a client and have better control of all actions taken with them through Automation


Traduire avec Google Translate
Don R.

Functional Middle Market Software

Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.

I like using this software.


Traduire avec Google Translate
Julio A.

The day I went all in on Marketing Automation

I use it daily for my company in prospecting and lead generation - love it


Traduire avec Google Translate
Chris F.

Review

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.


Traduire avec Google Translate
Max P.

Great Marketing Automation Software Alternative for Agencies

The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.


Traduire avec Google Translate
Alfredo G.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

SharpSpring a full marketing automation platform everyone

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01/04/2020
Provenance de l'avis : Capterra

Our experience with Sharpspring has been very satisfactory, since it gives us control over each client from the moment they are born as a lead until they become a client. has given us to reduce response time to a client and have better control of all actions taken with them through Automation

Avantages

Powerful tools for lead generation to pretty good customer management, tons of options to personalize a lot of aspect of the company. very good tools for building email marketing and landing pages with out third parties

Inconvénients

I think one point where sharpspring lose flexibility is on landing page creations, how designer we need more tools for layout.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Don R.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Functional Middle Market Software

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 23/10/2020
Provenance de l'avis : Capterra

Overall, I'm very happy with my expereince with SharpSpring. I think it is a functional tool that is easy to use and it feels good to have check lists and to do's that are easy to set up.

I like using this software.

Avantages

I love using this software on a daily basis and using it to manage my leads. As a salesperson, it is challenging to find a CRM that actually works for you, not where you have to work for it. I like the ease of use with the kanban boards as well as the marketing automation for drip campaigns.

Inconvénients

The mobile app is inoperable and not relevant. Sometimes the search feature is challenging to use- sometimes you need to use the companies name, sometimes you have to use the contacts name. When working in the drip campaigns you have to be really specific about which dates you select.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Julio A.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

The day I went all in on Marketing Automation

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/12/2020
Provenance de l'avis : Capterra

I use it daily for my company in prospecting and lead generation - love it

Avantages

I got my first taste of marketing automation with Hubspot and Marketo when I worked for someone else. So when I went shopping around for what I could offer my clients, I was pretty careful. You read all the reviews and you still worry. Well when I decided on Sharpspring I couldn't have been more pleased. Ease of use and value for the Bang it has been great. Like in all new things to you, I had my moments in the wilderness, of I am not sure what i am doing moments: Sharpspring was always there with support & training. I recommend you give them a try.

Inconvénients

Like in all software platforms you have engineers that need to do something. So from time to time they would switch around the dashboard. But it was always for a good reason (inhindsight)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Chris F.
Secteur d'activité: Logistique et chaîne d'approvisionnement
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Review

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/07/2019
Provenance de l'avis : Capterra

Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.

Avantages

Marketing automation features are very helpful.

Inconvénients

- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.

Traduire en français

Réponse de SharpSpring

Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at feedback@sharpspring.com.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Max P.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Great Marketing Automation Software Alternative for Agencies

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 30/09/2020
Provenance de l'avis : Capterra

The onboarding experience was easy and helpful. They helped convert our old database into ready to import SharpSpring csv. Once we were onboarded the team helped us implement other features. As previously stated, their live chat and support is so far unmatched by any other CRM tool i've used.

Avantages

The software is easy to use and is constantly being updated with new features. Within our first year of using the tool, at least 4 new features were rolled out, all of which were useful. Their live support is great. They are thorough and they followup. There have been several instances where the team has followed up after the fact to check in and see if additional support was needed

Inconvénients

I would love more training. The videos are good and useful, but would love more virtual webinars or if being a partner allowed for more 1-on-1 type training. I also wish some of the CRM fields had more customization instead of being default/standard.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Recommandation utilisateur
9/10
Basé sur 650 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

SharpSpring - Prix

SharpSpring - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 650 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

SharpSpring - Fonctionnalités

SharpSpring - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion de contenu
Gestion des campagnes
Gestion des modèles
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4,4/5
Basé sur 650 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

SharpSpring - FAQ

SharpSpring - FAQ

Voici quelques-unes des questions fréquentes sur SharpSpring.

Q. Quels sont les types de licence disponibles pour SharpSpring ?

Types de licences disponibles pour SharpSpring :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel SharpSpring ?

Nous n'avons pas d'informations sur les fonctionnalités de SharpSpring.

Q. Qui utilise SharpSpring ?

Utilisateurs habituels du logiciel SharpSpring :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues SharpSpring est-il disponible ?

Langues dans lesquelles SharpSpring est disponible :

allemand, anglais, espagnol, français, italien, néerlandais, portugais, turc

Q. SharpSpring prend-il en charge les appareils mobiles ?

Appareils pris en charge par SharpSpring :

Android, iPhone

Q. Avec quelles applications SharpSpring peut-il s'intégrer ?

Applications s'intégrant à SharpSpring :

APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM

Q. Quelles sont les ressources d'aide disponibles pour SharpSpring ?

Ressources d'aide disponibles pour SharpSpring :

Support en ligne, Support téléphonique, Tutoriels vidéo, Base de connaissances, FAQ