SharpSpring

Automatisation marketing abordable pour toutes les tailles d'entreprise

4,5 /5 (620 avis) Donnez votre avis !

SharpSpring - Présentation

Description du logiciel SharpSpring

Plus de 1 400 agences de marketing numérique et plus de 6 000 entreprises dans le monde ont choisi SharpSpring comme partenaire de marketing automatisé. Depuis 2014, SharpSpring a aidé les spécialistes du marketing à automatiser leurs flux de travail, à générer davantage de leads et à les convertir en ventes. Grâce à ses prix compétitifs et à sa plateforme robuste, la société a gagné une part de marché importante des leaders du secteur en peu de temps depuis sa création. Ses fonctionnalités robustes incluent l'e-mail marketing basé sur le comportement, l'intégration CRM native ou tierce, les outils de gestion des réseaux sociaux, le générateur de flux de travail visuel, les formulaires dynamiques, les personnalités acheteur, le constructeur de pages de renvoi, le créateur de blog, la compatibilité de CMS universelle et l'intégration dans des centaines d'applications.

SharpSpring ne représente généralement qu'une fraction du coût des autres solutions d'automatisation du marketing.

SharpSpring - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

SharpSpring - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Inde et 3 autres, Allemagne, Brésil, Mexique
Langues
néerlandais, anglais, français, allemand, italien et 3 autres, portugais, espagnol, turc

Médias

SharpSpring - Campaigns
SharpSpring - Conversion Report
SharpSpring - Analytics
Vidéo de SharpSpring Vidéo de SharpSpring Capture d'écran pour SharpSpring : SharpSpring - Campaigns Capture d'écran pour SharpSpring : SharpSpring - Conversion Report Capture d'écran pour SharpSpring : SharpSpring - Analytics

SharpSpring - Avis

SharpSpring - Avis

Note globale
4,5
/
5
Excellent
416

Très bien
149

Moyen
34

Médiocre
6

Mauvais
15

Rapport qualité-prix
4,6
Fonctionnalités
4,4
Simplicité d'utilisation
4,3
Support client
4,6
91% des utilisateurs recommandent cette application
Alfredo G.

SharpSpring a full marketing automation platform everyone

Our experience with Sharpspring has been very satisfactory, since it gives us control over each client from the moment they are born as a lead until they become a client. has given us to reduce response time to a client and have better control of all actions taken with them through Automation


Traduire avec Google Translate
Josh A.

Impressive product, exceptional value

I'm not spending as much time connecting tools and I'm spending way more time defining and executing strategies. I'm creating a robust customer engagement strategy that is inclusive of sales and marketing. I'm solving the problem of identifying content that the consumer truly wants and needs to convert.


Traduire avec Google Translate
Alexa C.

BE ADVISED!

We have had a terrible experience with Sharpspring from the get-go. Once we signed up for Sharpspring, we were told they would send someone out within a month to do training in our office. After we signed the contract, they said that that would not happen, we had to show them that the contracted stated it but then they did not send someone for training for 2 months. Then whenever I would need help fixing something, they'd charge for every little bit of help I needed and sometimes didn't even respond. The straw that broke the camels back is when they implemented a new billing feature where clients would have no option but to bill their clients through Sharpspring to keep the program. We use a different billing system so this would not work for us. We went to cancel our account because of this but they said we have give 30 days notice to cancel, so, even though it was their fault we couldn't access our account, we still have to pay for another month before canceling.


Traduire avec Google Translate
Bob M.

SharpSpring is full featured, low price, and amazing tech and account support

I've helped a number of businesses drive revenue with this software and it always drives more revenue for them. Of course, you have to understand how marketing automation works (I teach it at a local business school) and how to use the software correctly but there is a ton of documentation and how-to videos and when that fails, there's always a support person to walk you though whatever you're trying to do and they stick with you. My "customer success manager" will even get on the phone with a prospective client and help with a demo. Just a great company


Traduire avec Google Translate
Michael N.

Sharpspring for the win--Top quality marketing software for a decent price

We've been using sharpspring for ourselves and as an agency for our clients. Love how well it tracks clients, incoming emails, syncs with our inbox, and tracks interactions for all of our clients.


Traduire avec Google Translate
Alfredo G.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

SharpSpring a full marketing automation platform everyone

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 01/04/2020
Provenance de l'avis : Capterra

Our experience with Sharpspring has been very satisfactory, since it gives us control over each client from the moment they are born as a lead until they become a client. has given us to reduce response time to a client and have better control of all actions taken with them through Automation

Avantages

Powerful tools for lead generation to pretty good customer management, tons of options to personalize a lot of aspect of the company. very good tools for building email marketing and landing pages with out third parties

Inconvénients

I think one point where sharpspring lose flexibility is on landing page creations, how designer we need more tools for layout.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Josh A.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Impressive product, exceptional value

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 27/08/2020
Provenance de l'avis : Capterra

I'm not spending as much time connecting tools and I'm spending way more time defining and executing strategies. I'm creating a robust customer engagement strategy that is inclusive of sales and marketing. I'm solving the problem of identifying content that the consumer truly wants and needs to convert.

Avantages

First, fantastic price. Personalization can drive amazing results. SharpSpring gives you a solid set of tools that all communicate with each other flawlessly and for an exceptional value. It's a sophisticated tool with a lot of depth, but the certifications, demos, videos, tools, customer service all make it very easy to use. Just when I think I've figured out the edge of the depth on the tool, I realize there's another level. The automation is top notch. The ability to track so many actions, behaviors and then to take action to help the customer go further along the funnel. It fulfills the needs of so many other tools - HootSuite, Sprout, Calendly, Mailchimp, CRM, Sales CRM, TypeForm, and WhoIsVisiting (to name a few).

Inconvénients

Not a lot so far. I'll always take more templates, pre-made content. Don't get me wrong, it has content, but the more the merrier.Billing can be a little confusing, but I know they have an update coming very soon. In fact, I just received an update email about it. I'd love to see more progress on the SharpSpring iOS app.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Alexa C.
Secteur d'activité: Assurance
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

BE ADVISED!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/01/2020
Provenance de l'avis : Capterra

We have had a terrible experience with Sharpspring from the get-go. Once we signed up for Sharpspring, we were told they would send someone out within a month to do training in our office. After we signed the contract, they said that that would not happen, we had to show them that the contracted stated it but then they did not send someone for training for 2 months. Then whenever I would need help fixing something, they'd charge for every little bit of help I needed and sometimes didn't even respond. The straw that broke the camels back is when they implemented a new billing feature where clients would have no option but to bill their clients through Sharpspring to keep the program. We use a different billing system so this would not work for us. We went to cancel our account because of this but they said we have give 30 days notice to cancel, so, even though it was their fault we couldn't access our account, we still have to pay for another month before canceling.

Avantages

Being able to send out emails
The automation tools
Forms
Landing Pages

Inconvénients

Customer service was not quick and sometimes just never responded.
All of the sudden they implemented a new billing rule where you have to bill your clients through Sharpspring or they won't let you use any of your account.
You have to give them 30 days notice before closing your account even if you're not able to use any of their features because of their new billing update
The cost is exceptionally high compared to others such as Pathways (who we're moving to next)

Traduire en français

Réponse de SharpSpring

Hi, Alexa. We're so sorry to hear that you've had a less than wonderful experience with SharpSpring. We'd really appreciate the opportunity to make things right and collect further feedback on what we can do to be better in the future. Your Account Manager will be reaching out to you but if you'd be willing to share more about your experience, please email us at feedback@sharpspring.com.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Bob M.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: Auto-entrepreneur
Traduire en français
Traduire en français

SharpSpring is full featured, low price, and amazing tech and account support

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/06/2020
Provenance de l'avis : Capterra

I've helped a number of businesses drive revenue with this software and it always drives more revenue for them. Of course, you have to understand how marketing automation works (I teach it at a local business school) and how to use the software correctly but there is a ton of documentation and how-to videos and when that fails, there's always a support person to walk you though whatever you're trying to do and they stick with you. My "customer success manager" will even get on the phone with a prospective client and help with a demo. Just a great company

Avantages

I love the way the tracking is displayed on a timeline so you can see everywhere a prospect went. The built-in CRM and sales funnel pics up where the marketing funnel leaves off and keeps the automation going during and after the sale to upset and resell. The new retargeting and (soon to be) advertising feature is amazing, not only retargeting your visitors but it finds similar customers to target. Overrall, it's really intuitive and easy to use, and I've used many marketing automation platforms over the years. This is the least expensive. No long-term contracts to sign but still has all the features of the much more expensive ones. And the LiveChat feature you can put on your Web site that was just added (at no additional cost) brings a huge feature that other companies charge more than the entire cost of the SharpSpring subscription.

Inconvénients

No complaints at all. The learning curve wasn't very steep and the price is right. They even have evening support hours.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Michael N.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Sharpspring for the win--Top quality marketing software for a decent price

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 13/08/2020
Provenance de l'avis : Capterra

We've been using sharpspring for ourselves and as an agency for our clients. Love how well it tracks clients, incoming emails, syncs with our inbox, and tracks interactions for all of our clients.

Avantages

Looking to get the best out of my email marketing, Sharpspring gives me the chance to reach out to my whole list with a modicum of effort. The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.

Inconvénients

The email builder inside of the program--WYSIWYG. You can do this, but it's frustrating to make the thing look like you want it to.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,9/10
Basé sur 620 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

SharpSpring - Prix

SharpSpring - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,6/5
Basé sur 620 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

SharpSpring - Fonctionnalités

SharpSpring - Fonctionnalités

API
Analyse de campagne
Analyse en temps réel
Analytique de l'engagement
Gestion d'e-mail marketing
Gestion de contenu
Gestion des campagnes
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Intégration des médias sociaux
Marketing multicanal
Modèles personnalisables
Monitoring
Notifications automatiques
Rapports et statistiques
Segmentation des campagnes
Stratégie de marque personnalisable
Tableau de bord d'activités
Tests A/B
Fonctionnalités
4,4/5
Basé sur 620 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

SharpSpring - FAQ

SharpSpring - FAQ

Voici quelques-unes des questions fréquentes sur SharpSpring.

Q. Quels sont les types de licence disponibles pour SharpSpring ?

Types de licences disponibles pour SharpSpring :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel SharpSpring ?

Nous n'avons pas d'informations sur les fonctionnalités de SharpSpring.

Q. Qui utilise SharpSpring ?

Utilisateurs habituels du logiciel SharpSpring :

PME, Grandes entreprises, Entreprises de taille moyenne

Q. Dans quelles langues SharpSpring est-il disponible ?

Langues dans lesquelles SharpSpring est disponible :

néerlandais, anglais, français, allemand, italien, portugais, espagnol, turc

Q. Quels sont les types de licence disponibles pour SharpSpring ?

Types de licences disponibles pour SharpSpring:

Abonnement

Q. SharpSpring prend-il en charge les appareils mobiles ?

Appareils pris en charge par SharpSpring :

Android, iPhone

Q. Avec quelles applications SharpSpring peut-il s'intégrer ?

Applications s'intégrant à SharpSpring :

APIANT, Accelo, LeadsBridge, LiveAgent, OptinMonster, PieSync, Pipedrive, ProjectManager.com, Teamleader, amoCRM

Q. Quelles sont les ressources d'aide disponibles pour SharpSpring ?

Ressources d'aide disponibles pour SharpSpring :

Support en ligne, Support téléphonique, Tutoriels vidéo, Base de connaissances, FAQ