Flipcause aide les organisations à but non lucratif dans leurs campagnes de collecte de fonds.4.8/5 (112 avis)
Flipcause est une plateforme de collecte de fonds et d'engagement communautaire entièrement intégrée et tout-en-un, conçue pour les petites organisations à but non lucratif.
Des dons récurrents à la billetterie événementielle en passant par la gestion des bénévoles et la collecte de fonds entre pairs, les activités des soutiens sont connectées automatiquement à la base de données Flipcause, où des rapports entièrement personnalisables fournissent les informations nécessaires pour renforcer les relations avec les soutiens.
Tous leurs outils peuvent aisément être intégrés à votre site web et gérés à partir d'un seul tableau de bord Cloud ; aucune expertise technique n'est requise. Si vous avez besoin d'un nouveau site web ou souhaitez mettre à jour votre site existant, ces outils vous aideront à créer et à maintenir un site web ultra-moderne, sans frais supplémentaires.
Tous les abonnements Flipcause vous donnent accès à une équipe dédiée à votre succès, composée de personnes compétentes et sympathiques, disponibles pour vous aider à chaque étape du processus.
All of our registrations and donations are in one place. Reports show a complete picture for each participant. This helps us easily understand what offerings are best received. Our first conference is coming next year. I'm excited to work with Flipcause on this HUGE project and having everything at my fingertips - registration, waivers, volunteer job descriptions, volunteer assignments, etc.
Again, my advice - BUY IT TODAY. It is worth every penny you will spend. This platform has helped our organization grow already and we have only used it for a little over a year! Don't wait.
There are way to many things I like about the software to mention all. The BEST thing is having my own team who work closely with me to create a campaign that is professional, clear, beautiful and WORKS easily for participants.
Team members are very quick to respond. Campaigns are ready within a couple of days for my review. I rarely wait more than one day to talk with my team, asking my questions and watching as they magically make the changes I desire. The team members are so much fun to work with! They are professional in every way, with excellent communication and technical skills. My requests are handled within 30 minutes and the campaign is ready to go.
After that comes: awesome designs, functionality, ease of registering and donating. I have worked with the Donation and Registration Campaigns so far. My next step is to get our Volunteer needs online. Then comes Crowdfunding and the Store. Can't wait to experience the difference this will make for our organization!
Having everything in one place makes it so easy! It is easy to get reports that are clear and accurate.
Another thing that is impressive is that we made over $600 income because donors are asked to cover the fees when donating. That is more money for the organization! :)
All in all, I don't have enough words to sing the praise high enough! This was the VERY BEST investment our growing nonprofit has made. AND they continue to add more ways to assist us. Just added the store!
The software takes time to learn - especially for someone like me with little understanding of the technology. The offset of this "con" is the Team does the work for me and is so helpful and willing to give me step by step instructions to pull a report, write a thank you, etc. I take a lot of notes in our conversations.
Another "con" is that the email list functionality is in Beta testing. Once that happens then I can send newsletters through Flipcause. Right now our newsletters go through another platform and I have to remember to add our new members to that list! :)
Being an international organization, having the ability to add language to the platform is really not needed. I just send the translations and the Team puts the information where it needs to be.
Thank you for your kind words and thoughtful review! It makes us so happy to hear what a great relationship you've formed with your Success Team. Supporting you to make beautiful campaigns, run reports, and fundraise more money for your organization is what we're here for! We look forward to continuing to partner with you and your organization! :)
P.S. We're also really excited to launch mass email functionality in the near future! I'll be sure to keep you updated on the timing for that feature.
Flipcause from day one has been an exceptional company to work with. The customer service I have received has been exceptional. The ease of use and training - exceptional. They not only kept their promises but did one better and stepped up when the Techsoup offer ended and still provided us with the same benefits.
What don't I like? The price, the support, the ease of use - after reviewing lots of options Flipcause without a doubt was the best solution for us.
I am looking forward to the mass mailing component going live. This is the only thing missing that would make this package perfect in my opinion.
Thank you so much for your review. We're so happy to hear what a great experience you've been having.
And we hear you on the mass emailing, we're looking forward to building this feature! I'll be sure to communicate with you as we get closer to a release date.
We can now now update and customize our website whenever and however we like instead of calling a third party. I have zero experience with website editing and even for someone like me it is extremely easy to figure out. The biggest benefit has been that the credit card processing is all essentially done through our website as well. They charge the lowest credit card processing fee we have seen and then all the information is stored in a donor database in the back end. Another great perk of this software is the customer service/design team that comes with it. We host many events and donation campaigns throughout the year and they make it easy to customize and create something for each event on their website including ticket sales and specialty requests. If you don't have time to create the campaign yourself you can send the information over to them and they will create it for you. We really don't have enough great things to say about the Flipcause team because the change has just been so monumental since switching over. It is much less stressful to manage our website and donations and donor database through one company than having 6+ third parties we constantly have to call.
Prior to using Flipcause we had third party entities which hosted our website (3+ outside parties) plus more third parties that ran just the donation part of our website (again 3+ other parties). Because we were using all these third parties it was very difficult to track down individual transactions and edit our website or really just any of the basic components we needed to do. Switching to Flipcause has made a WORLD of difference. Now our online payments and website hosting/editing is all run through ONE company. We have saved a lot of money (and time) by cutting down on all the third parties we were using and have been able to take better control of our brand because it is so easy to run our website and donations on our own. A major bonus has been the donor database feature of the website. Customer service is always quick to get back to you, and they will even set up donation campaigns and events for you. Another great thing about Flipcause is they are always adding and updating features. I feel like they truly listen to their clients and what they need and update their software to fit that. Unlike other companies we've worked with, I truly feel like they are listening to us and care what we have to say.
We have been very satisfied with the software, and the customer service team. It may not be the ideal software for a very large non-profit, but for small-medium ones I think it is a great fit.
Flipcause is easy to use to create eye-catching, engaging campaigns. We have used Flipcause campaigns to create fundraising platforms and register participants for events. We began using Flipcause several years ago and have not had any problems with the software.
The Flipcause employees (success team) are fantastic. They are responsive and help answer any questions in a timely manner. We are currently moving our outdated website over to a new Weebly platform through the Flipcause website package. The process has been easy, and the new website looks wonderful.
Flipcause is an excellent resource for our small non-profit organization.
My only suggestion for improvement is related to the reports for various campaigns. If you want to figure out the amount of transaction fees, this requires you to do an extra step to subtract the amount received from the total of the transaction. It could be improved for the user to more clearly show a total of transaction fees on reports.
Thank you so much for taking the time to leave us a review! I'm so happy to hear that we've been able to support your organization in creating campaigns, registering participants for events and now updating your website! We love hearing that your Success Team has been responsive and able to give you the support you need. Thank you also for your suggestion on how we can improve reports. Reporting upgrades is on our roadmap and I will be sure to share your feedback with the team. Don't hesitate to let us know if there's anything else we can do to help!
What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.
The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.
Thank you for your feedback! Providing stellar service is of utmost importance to us. We're so sorry to hear about your event experience! We just pushed an update to the mobile app that fixes this payment issue from recurring. Please update your app to the latest version. We're also looking into what happened with the particular response you received to the issue, and want to make sure this doesn't happen again. We'll be reaching out directly to you as well to ensure this has been fully resolved. Thank you so much for bringing this to our attention!
Voici quelques-unes des questions fréquentes sur Flipcause.
Types de licences disponibles pour Flipcause :
À partir de: 110,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Flipcause.
Utilisateurs habituels du logiciel Flipcause :
Langues dans lesquelles Flipcause est disponible :
Types de licences disponibles pour Flipcause:
Appareils pris en charge par Flipcause :
Android, iPhone, iPad
Applications s'intégrant à Flipcause :
Emma, GetResponse, Mailchimp, Microsoft Dynamics CRM, Salesforce Sales Cloud, SugarCRM, VerticalResponse, Vtiger CRM, Zoho CRM, iContact Email Marketing
Ressources d'aide disponibles pour Flipcause :
FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo