ScheduFlow - Présentation
Description du logiciel ScheduFlow
ScheduFlow est une application de bureau native cloud qui vous permet de créer, gérer et partager des calendriers et emplois du temps avec des utilisateurs situés dans un ou plusieurs emplacements. Le logiciel se met automatiquement à jour chaque fois que de nouvelles fonctionnalités ou corrections de bogues sont lancées. Vous pouvez créer un nombre illimité de rendez-vous/calendriers, de clients et de ressources.
ScheduFlow s'installe sous Windows, mais les emplois du temps sont immédiatement consultables dès leur création sur n'importe quel appareil mobile, comme des téléphones Android, des iPhone ou des tablettes. ScheduFlow comprend plusieurs affichages : quotidien, hebdomadaire, mensuel, chronologique et carrousel en 3D. Vous pouvez également créer des modèles de rendez-vous qui vous permettent de réutiliser les plus fréquemment créés, sans avoir à saisir d'informations à nouveau.
ScheduFlow - Présentation
Prix
Types de licence
ScheduFlow - Fonctionnalités
Captures d'écran
ScheduFlow - Avis
ScheduFlow - Avis
Great Product and Great Customer Service
At Neurotherapy Northwest we have been using ScheduFlow for over 5 yrs. As a small mental health practice it is an affordable scheduling solution with a lot of power and easy to use. Duoserve's customer service is quick to respond to any question or problem. We highly recommend ScheduFlow.
As Easy as 1-2-3
Scheduflow review
I find it frustrating that I can't seem to speak to anyone ever. When we have a billing issue or need assistance, it seems like it takes a long time to get a response back. In the spring I had sent a request because I wanted to add another license to our account. I never heard anything after two emails to Duoserve.
Use of ScheduFlow in our Orthodontic office
We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware.
Update
Clinic scheduling program - booking of patient visits
Comparatif avec les logiciels similaires : note globale
Comparer avec les alternatives
Great Product and Great Customer Service
Avantages
Easy to setup and use. Minimal training needed. Great customer service.
Inconvénients
A local backup option would be nice just in case we lose our internet connection.
As Easy as 1-2-3
Avantages
What I like most of this software is that you get to customize your employees, we are in the construction field and with other software it was difficult on knowing which employee we dispatch.
Inconvénients
Cons would be that there’s no app for iphones . Everything is cloud base
Scheduflow review
I find it frustrating that I can't seem to speak to anyone ever. When we have a billing issue or need assistance, it seems like it takes a long time to get a response back. In the spring I had sent a request because I wanted to add another license to our account. I never heard anything after two emails to Duoserve.
Avantages
We have two locations and the software enables us to book appointments for each mechanic from both locations.
Inconvénients
The software is great. My concerns are with the support.
Use of ScheduFlow in our Orthodontic office
We've been using this software for the last 3 years or so through the cloud from our multiple office locations and have been generally pleased with its ease of use, accuracy and secure access. It's reasonably priced for a small operation like ours but easily scaled up as needed. It's relatively easy to configure the look of the schedule to individual needs and permits numerous variations...more than we can use but its good to have the choice. The function allowing a mobile device to be used cannot apparently be initiated entirely online in real-time which is a bit frustrating as is the sometimes difficult to reach "help". We were somewhat surprised over the recent December holidays that we were unable to reach a person who could help us deal with the replacement of one of our PC's that malfunctioned with a mobile device. While we came up with an alternative, by the time "support" got back to us our needs had changed again so it wasn't a smooth process bringing devices on and off the licensing function in this case. It is not always this way but superior customer service would not have allowed this to happen and we have been good long-term customers. Overall, this program works very well as designed and is a good value for any small to medium business...and superior to other competing products of which we are aware.
Réponse de Duoserve
We apologize for the delay in holiday support. We need to make it clearer next holiday season that you can file an online support ticket that is guaranteed to be answered within 24 hours but usually within 1-2 hours on average. We will make this clear and will make sure that problems are resolved quickly in the future. We value you as a customer and will do our best to please you in the near future and hope to keep you for years to come. Its our customers that keep us alive and your feedback whether technical or not is always appreciated. We appreciate you mentioning some of the great things about our software despite you being upset with our service over the holidays. We will do our best to make it up to you and your employees.
Update
Clinic scheduling program - booking of patient visits
Avantages
It is easy to use.
It is easy to access and recover the information needed
Inconvénients
You often have to log in twice in a row for the mobile program to work.
The program often logs you out for no reason and you have to have the administrator log you back in
The mobile users are not easy to change - you have to remove everyone and start all over
the reports are not very customizable
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives
ScheduFlow - Prix
ScheduFlow - Prix
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives
ScheduFlow - Fonctionnalités
ScheduFlow - Fonctionnalités
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Vidéos et tutoriels
Vidéos et tutoriels
ScheduFlow - FAQ
ScheduFlow - FAQ
Voici quelques-unes des questions fréquentes sur ScheduFlow.
Q. Quels sont les types de licence disponibles pour ScheduFlow ?
Types de licences disponibles pour ScheduFlow :
À partir de: 29,95 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel ScheduFlow ?
Nous n'avons pas d'informations sur les fonctionnalités de ScheduFlow.
Q. Qui utilise ScheduFlow ?
Utilisateurs habituels du logiciel ScheduFlow :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME
Q. Dans quelles langues ScheduFlow est-il disponible ?
Langues dans lesquelles ScheduFlow est disponible :
anglais
Q. Quels sont les types de licence disponibles pour ScheduFlow ?
Types de licences disponibles pour ScheduFlow:
Abonnement
Q. ScheduFlow prend-il en charge les appareils mobiles ?
Appareils pris en charge par ScheduFlow :
Android
Q. Avec quelles applications ScheduFlow peut-il s'intégrer ?
Applications s'intégrant à ScheduFlow :
Microsoft Outlook
Q. Quelles sont les ressources d'aide disponibles pour ScheduFlow ?
Ressources d'aide disponibles pour ScheduFlow :
FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
At Neurotherapy Northwest we have been using ScheduFlow for over 5 yrs. As a small mental health practice it is an affordable scheduling solution with a lot of power and easy to use. Duoserve's customer service is quick to respond to any question or problem. We highly recommend ScheduFlow.