Channels

En savoir plus sur Channels
CrazyCall est la téléphonie sur le cloud pour les entreprises avec enregistrement d'appel, qui permet aux professionnels de la vente de remplacer leur téléphone par un logiciel CRM facile à utiliser et à prix compétitif qui fournit des numéros de téléphone locaux, signale les résultats aux gestionnaires en temps réel et automatise les campagnes pour accélérer le retour sur investissement des campagnes d'appel à froid. C'est presque plus rapide qu'un téléphone ! Assez fou, mais il s'intègre aussi avec les sites web comme un pop-up de capture de leads click-to-call et peut gérer les appels entrants locaux, quel que soit le pays dans lequel se trouve votre équipe de vente.
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Avis
Vous avez déjà Channels ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Exceptional Customer Service, Very Efficient Tool for Outbound Projects. Needs inbound to...
Publié le 17/01/2017
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns...
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Avantages
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Inconvénients
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Best inteligent for yours call center
Publié le 08/01/2016
I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the...
I had pleasure to work with Crazy Call for over one year. Application is fast growing giving the users all functions that they need and are wondering about. Every part of application looks like it's designed with cautious about functionality so every function you'll find will help you to make cold-calling, monitor it, couch your team and measure their performance.
CrazyCall API helped me in syncing gathered information to my CRM systems and automatically transfer there info about every won deal.
CrazyCall support is taking very good care about customers so every ticket is fixed in blazing time with highest customer service rate.
I would never change this soft for any else.
Avantages
Complete solution that could rise your sales team performance
Still growing and adding great functions
Best customer service ever
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Well Price but a Little Clunky to Use
Publié le 16/10/2019
CrazyCall does have good customer support and you can always reach someone when you need assistance....
CrazyCall does have good customer support and you can always reach someone when you need assistance. We were looking to use the software to do follow up calls and the ability to add in scripts for callers is a nice feature although ultimately not something we used. I think it would also be a great feature to be able to manually dial in numbers too, cover off all bases. The ability to integrate with other software is also a plus.
Avantages
It is an affordable option, some of the functionality is more advanced than other competing platforms. Customer support was fast.
Inconvénients
The autodialer. Had to move away from the software as there was no option to enter in a phone number manually as well to call. Autodialer has it's time and place but so does the option to make a phone call and manually enter the number. Could do not this with this software so moved away from it.
Réponse de Channels
Thanks for the review Holly!
There is the option to call manually with our call widget (it's an extension for Chrome). It has an option to click to call when you are on a webpage or you can simply provide a number manually. We also have a mobile app (it's still in beta, but you can easily download and use it) where you can call manually directly from your mobile phone. If you'd like to test it again just let me know
P.S. Our support says Hi!

- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great tool for sales teams
Publié le 26/09/2018
We are able to keep a full pipeline thanks to them.
We are able to keep a full pipeline thanks to them.
Avantages
Crazy Call provides a great solution for teams looking for an advanced dialer software to generate leads. We use their robo dialer, and our sales teams generate a lot of appointments for sales.
Inconvénients
We had to go through their initial launch phase, - they improved their tool and service very quickly
Réponse de Channels
Thanks Iliana, it's awesome to hear we can help you :)

- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
A program that teaches you to have a better business
Publié le 19/04/2018
Avantages
In my search on the internet to provide a better service to my clients I got this call recorder, very useful to record the calls of my clients and learn from the opinion of them. Claims, suggestions, appreciations are necessary to build a solid business and this tool allows me to listen to calls again to establish better sales strategies and improve my products
Inconvénients
Sometimes the download of information from the cloud is slow, however it is not a big obstacle to exploit the capabilities of this service
Réponse de Channels
Thanks for great review, Pablo! We are happy you found our software so useful!
Channels - FAQ
Voici quelques-unes des questions fréquentes sur Channels.Q. Quels sont les types de licence disponibles pour Channels ?
Types de licences disponibles pour Channels :
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Channels ?
Utilisateurs habituels du logiciel Channels :
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. Dans quelles langues Channels est-il disponible ?
Langues dans lesquelles Channels est disponible :
anglais, espagnol
Q. Channels prend-il en charge les appareils mobiles ?
Appareils pris en charge par Channels :
Android (mobile), iPhone (mobile)
Q. Avec quelles applications Channels peut-il s'intégrer ?
Applications s'intégrant à Channels :
Adobe Commerce, HubSpot CRM, Make, Pipedrive, Shopify, Zapier, Zendesk Suite
Q. Quelles sont les ressources d'aide disponibles pour Channels ?
Ressources d'aide disponibles pour Channels :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Channels.