CrazyCall est la téléphonie sur le cloud pour les entreprises avec enregistrement d'appel, qui permet aux professionnels de la vente de remplacer leur téléphone par un logiciel CRM facile à utiliser et à prix compétitif qui fournit des numéros de téléphone locaux, signale les résultats aux gestionnaires en temps réel et automatise les campagnes pour accélérer le retour sur investissement des campagnes d'appel à froid. C'est presque plus rapide qu'un téléphone ! Assez fou, mais il s'intègre aussi avec les sites web comme un pop-up de capture de leads click-to-call et peut gérer les appels entrants locaux, quel que soit le pays dans lequel se trouve votre équipe de vente.
My job involves a lot of time on the phone talking to clients, stock brokers and fund managers. Since I wear many hats, there are times when I can forget what one person needs or miss something they said during our conversation. This can happen when I’m multitasking and not able to write things down. With the help of CrazyCall, this program has eased the pressure and helped me keep track of my important phone conversations. The recording feature allows me to play back our conversations which I do at the end of the day before work ends. With CrazyCall, I can be more organized and efficient. It teaches me to prioritize my projects accordingly.
Not much to comment on because I like their service. Perhaps an additional perk would be to add a video conference call feature that is recordable so we can keep track of the conversations.
Thanks for sharing your thoughs! We're really happy we can help with your day-to-day work :)
We are using CrazyCall for more than a year now for our call center focusing on outbound campaigns (telesales & surveys). The experience was very positive from the pre-sales part, and it got even better after we got on board. Any issue or question is addressed in a very easy and efficient manner by the support team.
The platform is easy to administer, the sound quality is very good and the features and functionalities, although a work in progress, are getting richer by the month. On top of that, the support team has proven it is striving to accommodate off-the-shelf feature-related requests.
If you are focused on outbound and are looking for a cloud-based, sound solution, I would definitely consider CrazyCall. Keep up the good work guys
Easy to administer at all levels, general settings, users and campaigns
Flexible scripting tool
Very good sound quality
Exceptional customer service
Team very responsive to customer requests
Integrated email functionality
Inbound functionality not yet developed
No custom report building capabilities
SMS/social media not integrated
It has raised our level of organization and management more than any other addition to our current workflow. It's helped cheapen our operation, increase the quality of our calls, and create powerful reports of any kind.
Initially we were concerned that the connection through web browsers could be compromised, but network quality has generally been excellent. After having used it for just a little bit of time, we're very satisfied with CrazyCall.
Thanks for the 5 stars! :)
It is a fairly easy to use application and as you get involved with it your knowledge increases and so your speed when working on it, has a very good sound quality.
In a job where the flames are endless CrazyCall has been very helpful, from being able to record calls in an orderly manner, to keep track of the cases that we have both in favor and negatively, this application has managed to improve our performance and increase our quality of service.
The download of information from the cloud is usually somewhat slow.
thanks for sharing your opinion! :) We're super happy to see how beneficial CrazyCall has been for your business.
Covers all the necessary features for customer service. File transfer is not featured by most software similar to CrazyCall. The process of our call documentation did change after we discovered CrazyCall. The support team was easy to contact regarding our problems and difficulties.
The team had a difficulty with the setup for a while, but after contacting the support team, it was then easily setup. No more further disadvantages faced while using CrazyCall.
Thank you for the review! It keeps us motivated. Our support team says hi! :)
Voici quelques-unes des questions fréquentes sur CrazyCall.
Types de licences disponibles pour CrazyCall :
À partir de: 11,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de CrazyCall.
Utilisateurs habituels du logiciel CrazyCall :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles CrazyCall est disponible :
Types de licences disponibles pour CrazyCall:
Nous n'avons pas d'informations sur les appareils pris en charge par CrazyCall.
Applications s'intégrant à CrazyCall :
Ressources d'aide disponibles pour CrazyCall :
FAQ, Base de connaissances, Support en ligne, Support téléphonique