Plateforme d'engagement client, de prise de rendez-vous et de points de vente4.8/5 (108 avis)
MyTime est une plateforme entièrement intégrée de prise de rendez-vous, de points de vente et d'engagement clients pour des chaînes et des franchises multi-emplacements, conçue pour aider les entreprises à développer, planifier et fidéliser leurs clients.
MyTime regroupe tous les outils dont les entreprises ont besoin : un planificateur de rendez-vous complet, un gestionnaire de relation client (CRM), l'e-mail marketing, la publicité en ligne et la gestion de présence, les points de vente, etc. MyTime est conçu pour s'adapter à toutes les tailles d'entreprise, des propriétaires uniques aux franchises nationales. Les utilisateurs peuvent accéder à MyTime sur le web ou en déplacement avec les applications iPhone et Android.
La plateforme de planification et de gestion de MyTime s'intègre également au populaire Marketplace, où des millions de clients recherchent des entreprises locales, consultent des critiques, des descriptions, des prix et effectuent des réservations en temps réel. MyTime est également partenaire de Google, Facebook, YP.com, Local.com et d'autres, ce qui permet aux entreprises de devenir plus visibles et plus faciles à trouver pour les nouveaux clients.
I started using MyTime when it was just an online scheduling tool, but now it is so much more. I use it for product sales, as a time sheet for my employees, to track sales, to communicate with customers, and for all of my online marketing! If you are a new user, MyTime can replace so many different services that you are probably paying for separately, and save you a ton of money at the same time. If you are a veteran user (like me), keep an eye on all of the extra services that are constantly being added, like the reputation manager and email marketing campaigns.
It literally replaces what I was using on 6 different subscription services, and at a fraction of the cost. I can keep all of my info in one place instead of having communications in my phone, email marketing on another site, scheduling on yet another site, and so on. Everything works together seamlessly now.
I can't really think of anything. All of my suggestions or feedback that I send to MyTime relating to the software are actually addressed and they let me know when the changes are complete.
I've been with MyTime for about a month now and have been thoroughly impressed with this company. Their customer service is phenomenal! They have a quick link to send feedback on the app/software that makes it easy to either report an issue or suggest a feature. I've submitted several ideas and had a couple of glitches and have been pleasantly surprised to either receive a response by email or even a telephone call! MyTime has literally called me four or five times to discuss either my ideas or understand a small issue I'm experiencing. Who does that anymore?! I love it! I have direct phone numbers and email address to real people who answer the phone. Awesome.
I could go on forever about the customer service but I actually love the software and app as well!
App: We have tried several different scheduling software options only to find that none of them could form to what we need for our home based business or they didn't have a mobile app to use on the go. We own an on the go business with no store front so 100% of our customer interaction is in their homes or through technology. With the app we can schedule appointments and input client information, call and message clients and check out analytic info.
The software adds that much more to the software possibility. You can customize automatic, and professional looking emails/text messages to be sent as reminders or thank yous. You can ask for reviews automatically. You can check on the customers profile to see what type of communication they've received through the app. You can also schedule employees and easily manage their time.
I don't know a lot about how this works, but each time you schedule on MyTime it helps with SEO. They do stuff to help you show up better in the search engine...I don't know all the details but it sounded really good for small business trying to get their names out there :)
There's plenty more that can be said, but just experience it for yourself. You wont be disappointed!
User friendly. App runs pretty quickly for scheduling. Reschedule button, quick call and mapping at the touch of a button. Message customers from app. Exceptional customer service.
I would love a widget to see my calendar at a glance (they said they are in the process of creating this) and It would be awesome to color coordinate appointments by type and color coordinate blocked out time.
I've been using My Time for as long as I can remember to manage everything from work to personal life.
Its very easy to use, both as a newbie and an experienced user.
Brilliant price point, compared to other applications that offer similar features this is a steal!
My Time also integrates very well with other applications, such as Google and Facebook, allowing me to sync contacts across services.
Both the desktop and mobile applications work very well, offering basically the same user-experience across various devices.
Over time some of the free features of My Time have been moved to only be available to premium users.
The frequency in which they release bug fixes is pretty terrible, there are some bugs that were reported some time ago that still haven't been fixed!
This app has made scheduling and client management so much easier as a new small business owner who is everything; CEO, CFO, CMO, and Admin, HR, Payroll, Customer Service, and Public Relations. With the app I am able to create client profiles at the same time as their appointment, provide a quote on services so there are no surprises, receive payment, appointment creation and reminders to reduce no shows and unfilled bookings, create recurring appointments for repeat business, provide a thorough menu, set up marketing and promotions a year out, setup feedback/review opportunity for the client, product codes and discounts, and reminders for recurring treatments.
What I like most is the scheduling calendar and my personal calendar are synchronized to reduce conflicts between my personal and business schedule and I can adjust pricing for sm
I can't think of anything I don't like.
We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!
I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.
There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.
Voici quelques-unes des questions fréquentes sur MyTime.
Types de licences disponibles pour MyTime :
À partir de: 74,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de MyTime.
Utilisateurs habituels du logiciel MyTime :
Grandes entreprises, Entreprises de taille moyenne, PME
Langues dans lesquelles MyTime est disponible :
Types de licences disponibles pour MyTime:
Appareils pris en charge par MyTime :
Android, iPhone, iPad
Applications s'intégrant à MyTime :
Facebook, Google Calendar, Google Maps, Instagram, Microsoft Outlook, QuickBooks, QuickBooks Online
Ressources d'aide disponibles pour MyTime :
FAQ, Base de connaissances, Support en ligne, Support téléphonique