Agile CRM
CRM commercial et marketing pour les petites entreprises
4,2 /5 (398 avis) Donnez votre avis !Agile CRM - Présentation
Description du logiciel Agile CRM
Agile CRM englobe les trois aspects de la gestion de la relation client avec des fonctionnalités de vente, de marketing et de service dédiées. Voir qui sont les clients, consigner les données de contact, automatiser les communications et planifier les rendez-vous. Suivre les accords postérieurs, optimiser le flux de travail et gérer les tickets clients grâce à l'interface utilisateur de tableau de bord Agile par glisser-déposer.
Cibler de nouvelles opportunités d'affaires avec une intégration complète de la téléphonie et un support marketing pour l'envoi de newsletters par e-mail, de campagnes sociales et de SMS. Simplement ajouté dans une vitrine en ligne, Agile automatise l'interaction web avec des messages, des fenêtres contextuelles, des offres, des enquêtes et des formulaires d'inscription adaptés aux besoins des clients.
Agile CRM est une puissante solution de gestion de la relation client pour les PME (petites et moyennes entreprises), qui s'appuie sur de riches fonctions d'analytics et de reporting permettant de suivre la performance des clients et de la force de vente.
Agile CRM - Présentation
Prix
Types de licence
Agile CRM - Fonctionnalités
Médias



Agile CRM - Avis
Agile CRM - Avis
Agile CRM is a Great First Step into the CRM World
All I need to work in one place
The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".
Good CRM but with some major ongoing bugs that they will not resolve
I have been using since 2008 - connecting JSON nodes to read data directly from Google sheets. I know more about Agile then most of their own staff. I have brought this exact issue many times.... and no change.
So beware of this company, and the stupid bugs they refuse to fix.
Agile Review
Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.
Great Customer Support and Features
Comparatif des alternatives : note globale
Comparer avec les alternatives

Agile CRM is a Great First Step into the CRM World
Avantages
I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.
Inconvénients
There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

All I need to work in one place
The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".
Avantages
I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
I was able to import all the contacts in a very simple way and clean my list in a short time.
Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.
Inconvénients
I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.
Good CRM but with some major ongoing bugs that they will not resolve
I have been using since 2008 - connecting JSON nodes to read data directly from Google sheets. I know more about Agile then most of their own staff. I have brought this exact issue many times.... and no change.
So beware of this company, and the stupid bugs they refuse to fix.
Avantages
Emails are cheap to send -- JSON node is very powerful allowing high levels of integration and automation.
Inconvénients
Bug when trying to "copy" a campaign.
It just gets stuck after adding the word "copy" to the start of the campaign name, and a pop up saving "saved" does not show. If you don't realise you did not see the popup, then you then think it has made the copy.... but you are still working in the old campaign. Many times this has lead us to overwrite our original campaign.
Right now, I simply need to copy the campaign so send another our email for Black Friday.
After 30min trying everything, including restarting my computer. I still have this bug and cannot complete a very simple task --- which now is proving very costly.
Réponse de Agile CRM
Hi Tom,
We are really sad that you had a bad experience with Agile CRM. We have always been a customer focused company and constantly endeavor to deliver the best services. Our product team also focuses on regularly rolling out more advanced and robust features. However, in this process, there remains certain features which are more complex to operate or have a bigger learning path. I recommend you to contact our customer success team for a personalized training so that you can get a better understanding on how to use them more efficiently.
Thank you
Agile Review
Agile as mentioned provides a reliable service, and geared toward small-mid sized businesses. Larger companies would find better options.
Avantages
Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
Inconvénients
Agile has some limitations with ERP features, two different softwares are utilized due to needs of each department. Preference would be for a one stop shop.
Great Customer Support and Features
Avantages
Their customer support is great as the hability to send personalized bulk emails.
Inconvénients
User interface and report customization.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
Agile CRM - Prix
Agile CRM - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
Agile CRM - Fonctionnalités
Agile CRM - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Agile CRM - FAQ
Agile CRM - FAQ
Voici quelques-unes des questions fréquentes sur Agile CRM.
Q. Quels sont les types de licence disponibles pour Agile CRM ?
Types de licences disponibles pour Agile CRM :
À partir de: 8,99 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Agile CRM ?
Nous n'avons pas d'informations sur les fonctionnalités de Agile CRM.
Q. Qui utilise Agile CRM ?
Utilisateurs habituels du logiciel Agile CRM :
PME, Grandes entreprises, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues Agile CRM est-il disponible ?
Langues dans lesquelles Agile CRM est disponible :
anglais, espagnol, français, italien, portugais, russe
Q. Agile CRM prend-il en charge les appareils mobiles ?
Appareils pris en charge par Agile CRM :
Android, iPhone, iPad
Q. Avec quelles applications Agile CRM peut-il s'intégrer ?
Applications s'intégrant à Agile CRM :
Akita, Clearlogin, ClicData, Help Scout, Kissflow Digital Workplace, ProjectManager.com, SimplyCast, Tidio, Workato, Zendesk
Q. Quelles sont les ressources d'aide disponibles pour Agile CRM ?
Ressources d'aide disponibles pour Agile CRM :
Support en ligne, Support téléphonique, Tutoriels vidéo, Base de connaissances, FAQ