Premium live chat software
4.6/5 (14 avis)HappyFox Chat helps you add live chat to your website. Install in under 1 minute - Just copy and paste HappyFox Chat's javascript snippet on to your website to get started. HappyFox Chat is intuitively designed and fast.
HappyFox Chat plans included unlimited chats, canned responses, integration with Slack, Wordpress, Google Analytics, Shopify, Pipedrive and HappyFox Help Desk. Plans start at 14.99/mo/agent.
Avantages
Great support.
Automatic translation.
Works with CRM, WordPress, Google Analytics, MailChimp, etc etc.
Android app available.
When I'm busy, I can either show no chat available, or have an offline email-only "mode".
Inconvénients
I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily.
Avantages
HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing.
Inconvénients
HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface.
It is a wonderful everyday tool for us. It always works and it is simple to use. The customers can contact us easily now.
Avantages
Design
Inconvénients
Somewhat clumsy
HappyFox is a great cheat tool, also I've been a client of HappyFox Help Desk and I've happy with the product.
Avantages
UI and ease of use
Inconvénients
A bit expensive
I wanted to enable live chat support for my online business and HappyFox Chat was a breeze to install and use. The entire installation took less than 2 minutes. It integrates with many software that I am already using. To top it all, it is completely free.
Avantages
- Integration with Slack, Google Analytics, Pipedrive
- Multiple chats can be handled at once
- Desktop and mobile apps
Inconvénients
- Little expensive
- Some nice features are available only for users in paid plans
HappyFox Chat's paid plans start at $14.99/mo/agent.
Voici quelques-unes des questions fréquentes sur HappyFox Chat.
Types de licences disponibles pour HappyFox Chat :
À partir de: 30,00 $US/mois
Type de licence: Abonnement
Essai gratuit: Disponible
HappyFox Chat's paid plans start at $14.99/mo/agent.
Fonctionnalités du logiciel HappyFox Chat :
Utilisateurs habituels du logiciel HappyFox Chat :
Entreprises de taille moyenne, Non Profit, PME
Langues dans lesquelles HappyFox Chat est disponible :
anglais
Types de licences disponibles pour HappyFox Chat:
Abonnement
Appareils pris en charge par HappyFox Chat :
Android, iPhone
Applications s'intégrant à HappyFox Chat :
Capsule, HappyFox, Hatchbuck, PageCloud, Pipedrive, Slack, WooCommerce, Wordpress, Wordpress, Zendesk
Ressources d'aide disponibles pour HappyFox Chat :
Base de connaissances, Support en ligne
HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide).
It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area).
It also helps with customers whose first language is not English.
It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone.