Atera

La facilité d'utilisation, la prise en main des outils, l'interface utilisateur.

Quelques problèmes avec les vues qui peuvent ne plus être fonctionnelles.

Devrait être corrigé dans la prochaine interface utilisateur.

The connection to the computers in the field regardless of network (LTE,WIFI,Internal Lan, Guest) so long as you can get internet on the device it will work. (Sometimes when internet is not even available, specific circumstances). The product was found when our company was looking at Connectwise which quoted out 180,000 a year for all of our devices. Atera came in at 1 - 2 a month because of the shift away from how licensing typically destroys your budget. It allowed us to hire a helpdesk person with the savings. Not only that i got rid of my WSUS server and have been using Atera to give realistic reports about the current state of our systems without needing to spend hours going through data. This freed me up to do more of the security work that i have on a day to day basis.

Some features that could be improved would be the training for how to use it. ITs such an easy product to use you accidentally forget about a lot of the things you can do in mass. I caught our Helpdesk person installing a Symantec update device by device when he should have just rolled it out through MSI deployment to the group. Since it is so easy to connect, push a file, remote in and install, then report on the software/state of the machine after he figured it would be quick.