Hike

Hike

Sell in-store, online and on-the-go with Hike POS

3.7/5 (21 avis)

Hike - Présentation

Hike is a comprehensive POS system, ideal for all types of businesses. One system can be used to sell across all channels, whether that is in-store, online or on the go. Hike breaks down the barriers between your physical and web stores, merging all your sales channels into one system. This helps with optimising inventory management, sales process, loyalty programs and more.

Hike is cloud-based with offline capabilities. It is a complete POS system with built-in inventory, CRM, loyalty program, real-time analytics, employee management and 24x7 support.

It's easy to get started with Hike. Simply register on the Hike website with a 30-day free trial, bulk import all products and customers using a CSV file, download the iPad app and start using it. Hardware is also made easier with plug-n-play support for most renowned printers and barcode scanners so setup takes only minutes. If any assistance is required, Hike support staff are just a click away and available 24 x 7.

With the benefits of omni-channel and useful analytics, Hike helps retailers improve their customers’ shopping experience. Hike also helps to reduce processing times with full integration with renowned accounting, marketing and ecommerce systems like Xero, Saasu, Quickbooks, Mailchimp, Magento and BigCommerce. Hike allows users to process payments, reduce errors and strengthen card payment security with integrated chip & pin solutions like PayPal Here, Tyro and iZettle.

Hike up your sales and customer service levels!

Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Royaume-Uni, États-Unis

Langues

anglais

Hike - Avis

Note globale
3.7/5
71% d'avis positifs
12
Excellent
3
Très bien
0
Moyen
0
Médiocre
6
Horrible
Akeel A.
Traduire avec Google Translate

Wanted inventory control based POS solution

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 11/10/2017
Provenance de l'avis : SoftwareAdvice

Overall happy with Hike, miss few simple things from MYOB as mentioned in Cons

Avantages

Easy to work with , well coordinated views, easy menus, well priced , Quick & excellent customer support , user friendly

Inconvénients

need to give few more options to user e.g
*fulfilment of partially received PO, (currently it shows item 'awaiting' but later upon receival cant change the status)
* there should be a way of getting some acknowledgement that PO reached the supplier ,
* PO can be sent to more than one email addresses, simultaneously
* reports and sales figures should have the option to see them with or without GST
* a general refund option should be available... for example a customer brings back a faulty product after few weeks but lost the receipt.
We can recognise that its our product unit, but then how to refund?
* in certain situations, we want to charge higher price of the product... but cant do it in HIKE as it prints the original price underneath (in strikes through)...
so if the sold price is higher than actual... Hike should only print the higher price on receipt.... else we face an angry customer... (MYOB allows this)

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Alan W.
Traduire avec Google Translate

Best Customer support

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 02/02/2018
Provenance de l'avis : Capterra

It saved 4 hours every week due to integration with BigCommerce + QBO . I am confident that my store inventory are in order now enabling me to focus more on sales channels rather then admin tasks.

Avantages

I tried 10 POS systemc including so called big players but no one can fulfill my simple request and after hours waiting to hear back I was referred to use Hike by BigCommerce team.

Simple and easy to use - trust me as I am not computer literate
integration with 3rd party software (QBO, BigCommerce). Support team was excellent
Very Competitive plans (one of the best in the market)

Inconvénients

- Reporting section can be improved cover more areas including individual sales.
- Ipad app can play up sometimes
- Payment integrations

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Viv L.
Traduire avec Google Translate

Great POS software for Fashion Retail/wholesale

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 16/05/2018
Provenance de l'avis : Capterra

Saves 30% of my time and helps me understand my business while I am busy traveling away from the head office.

Avantages

Ease of use - multilingual to support my staff, very intuitive, excellent support at 5 am in the morning - real 24/7. Highly recommend this software !!

Inconvénients

would not recommend using touchscreen POS as mainly design to work with PC/Mac via browser or on an iPad with Hike IOS app.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Nikhil B.
Traduire avec Google Translate

Awesome

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 24/10/2018
Provenance de l'avis : Capterra

It helped me boosting up my sales. I would like to give it 100 stars if i could!

Avantages

Without it i was Zero, With it I'm a. Hero!
It is the best online POS platform I've ever visited. It boosted my sales to the sky!!

Inconvénients

Nothing is there to like the least because every service is best.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Utilisateur vérifié
Traduire avec Google Translate

Very easy and intuiative

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 08/05/2019
Provenance de l'avis : GetApp

Avantages

very easy to implement and work seamlessly with my ecommerce and accounting software

Inconvénients

not have phone support is difficult although their live chat support is much of a breeze

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Hike - Prix

À partir de
49,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

30-day free trial: No obligation and no credit card required.

Once you're ready, simply choose one of Hike's paid plans. There are no hidden costs or lock-in contracts. All paid plans come with:

<li> Unlimited customers

<li> Unlimited employees

<li> Unlimited products

<li> 24x7 support

Hike - Fonctionnalités

  • API
  • Gestion des stocks
  • Rapports en temps réel

  • Audit
  • Champs personnalisables
  • Données en temps réel
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Importation et exportation de données
  • Intégration de tiers
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports et statistiques
  • Rapports personnalisables
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Hike

Hike - Principales fonctionnalités

  • Accounting integration
  • Appointment management
  • Barcode support
  • Customer history
  • Customer loyalty program
  • Dashboard
  • Discount management
  • Email notifications
  • Employee management
  • Integrated electronic payments
  • Inventory control
  • Label printing
  • POS
  • Product management
  • Purchase orders
  • Returns management
  • Sales analytics
  • Visual analytics
  • eCommerce
  • eCommerce integration

Avantages

Point of sale, inventory management, products, services, appointments, employee roster, loyalty rewards, customer management, sync with accounting, marketing and eCommerce software, iPad POS app, works online and offline, integrated payment processing, online booking, built-in eCommerce to sell online, integration with Xero, mailchimp, managento and Bigcommerce

Hike - FAQ

Voici quelques-unes des questions fréquentes sur Hike.

Q. Quels sont les types de licence disponibles pour Hike ?

Types de licences disponibles pour Hike :

À partir de: 49,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

30-day free trial: No obligation and no credit card required.

Once you're ready, simply choose one of Hike's paid plans. There are no hidden costs or lock-in contracts. All paid plans come with:

<li> Unlimited customers

<li> Unlimited employees

<li> Unlimited products

<li> 24x7 support

Q. Quelles sont les principales fonctionnalités du logiciel Hike ?

Fonctionnalités du logiciel Hike :

  • Accounting integration
  • Appointment management
  • Barcode support
  • Customer history
  • Customer loyalty program
  • Dashboard
  • Discount management
  • Email notifications
  • Employee management
  • Integrated electronic payments
  • Inventory control
  • Label printing
  • POS
  • Product management
  • Purchase orders
  • Returns management
  • Sales analytics
  • Visual analytics
  • eCommerce
  • eCommerce integration

Q. Qui utilise Hike ?

Utilisateurs habituels du logiciel Hike :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues Hike est-il disponible ?

Langues dans lesquelles Hike est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Hike ?

Types de licences disponibles pour Hike:

Abonnement

Q. Hike prend-il en charge les appareils mobiles ?

Appareils pris en charge par Hike :

iPad

Q. Avec quelles applications Hike peut-il s'intégrer ?

Applications s'intégrant à Hike :

BigCommerce, Magento, Mailchimp, QuickBooks, QuickBooks Online, Saasu, Shopify, Stitch Labs, Xero, Xero

Q. Quelles sont les ressources d'aide disponibles pour Hike ?

Ressources d'aide disponibles pour Hike :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo