Bookafy

Bookafy

Free online appointment booking software

4.8/5 (120 avis)

Bookafy - Présentation

Bookafy is a free online booking platform for meetings, demos and appointments that includes a booking page or website integration. Organizations can provide their customers with access to scheduling their own meetings, calls or appointments, and all appointment information can be synchronized with iCal, Outlook, Exchange and Google calendars. Key features include automated appointment scheduling including confirmations, SMS text reminders, reviews, electronic payments and more.

Prix

À partir de
7,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Chine et 5 autres, Europe, Allemagne, Inde, Japon, Amérique latine

Langues

arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois et 22 autres, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, taïwanais, thaï, turc, ukrainien

Bookafy - Avis

Note globale
4.8/5
98% d'avis positifs
99
Excellent
19
Très bien
1
Moyen
1
Médiocre
0
Horrible
Sarah D.
Traduire avec Google Translate

Couldn't be Happier!

Publié le 23/09/2015
Provenance de l'avis

We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.

Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.

Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.

So happy, and I love their customer service!

Avantages

***SMS reminders to customers is amazing.
***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Danelle H.
Traduire avec Google Translate

Very good software!

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 16/10/2018
Provenance de l'avis : Capterra

I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom.

Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.

Avantages

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle.

I like the one page 'website', particularly at the moment while I rebuild my business website.

I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform.

I also like that I can create private links to send to clients for private bookings.

The opportunity for clients to leave a review which visitors can see is a great added bonus.

I like the possibility of creating new integrations with other software.

Inconvénients

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Réponse de Bookafy Scheduling

Thank you so much for the kind words!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Drew H.
Traduire avec Google Translate

This scheduling app is absolutely crushing its competitors

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 19/04/2019
Provenance de l'avis : Capterra

I'm able to set up a scheduler *inside* a popup box within a marketing funnel (a pathway of pages that leads cold traffic to book a call). Being able to do this within a popup means my users won't need to leave the particular page where they get the invitation to book in the first place—which removes yet another step (aka 'friction point').

Avantages

I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking.
I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking!
I love using it inside a popup box so users never have to leave the page. (another functionality bonus)
And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)

Inconvénients

I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Katie M.
Traduire avec Google Translate

My Booking Program

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/01/2019
Provenance de l'avis : Capterra

Overall I haven't missed an appointment, as I have a terrible memory. I like this and I like the branded homepage, even though the url is bookafy, I don't mind.

Avantages

- Different color coded appointment types
- sync with calendar (outlook calendar)
- e-mail reminders
- e-mails client after booking appointment so they can leave a review.

Inconvénients

- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.)
- I wish they had a mobile app!!!! (work on this!)

Réponse de Bookafy Scheduling

Hey, we definitely sync with Icloud/Iphone. we can help you get it connected if you would like. do you want to book a call with us at https://demo.bookafy.com

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Brady P.
Traduire avec Google Translate

Book like kabam!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 26/02/2019
Provenance de l'avis

I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much. I tried several 'free' apps and in the end, Bookafy was the one that was the best to interact with clients with the least issues.

Avantages

It's comprehensive and had all the integrations I was looking for.
It does the booking process so simply and for mobile it beat my last option out hands down.

Inconvénients

The user interface can be confusing. I love the app, it does everything I want it for perfectly, but I am often lost on the UX. I find the navigation confusing. The calendar tab is confusing. Ultimately, the booking part is awesome, the back end is not.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Recommandation utilisateur
8.8/10
Calculé à partir de 120 avis
Comparatif avec les logiciels similaires : recommandation utilisateur

Bookafy - Prix

À partir de
7,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

Rapport qualité-prix
4.7/5
Calculé à partir de 120 avis
Comparatif avec les logiciels similaires : rapport qualité-prix

Bookafy - Fonctionnalités

  • API
  • Champs personnalisables
  • Gestion des calendriers
  • Intégration de tiers
  • Intégration mobile
  • Paiements électroniques
  • Rappels automatiques
  • Stratégie de marque personnalisable

  • Base de données de clients
  • Base de données de contacts
  • Importation et exportation de données
  • Intégration CRM
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Modèles personnalisables
  • Notifications automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Suivi des activités
  • Tableau de bord d'activités
Fonctionnalités
4.5/5
Calculé à partir de 120 avis
Comparatif avec les logiciels similaires : note sur les fonctionnalités

Plus d'informations sur Bookafy

Bookafy - Principales fonctionnalités

  • Accept payments with Stripe and Authorize.net
  • Automated customer review requests
  • Class and group scheduling
  • Custom API
  • Custom messages
  • Custom reminder schedule
  • Customizable branding
  • Electronic payments
  • GoToMeeting integration
  • Google & Outlook calendar 2-way sync
  • Import contacts
  • Instant notifications
  • Multi-language
  • Online appointments
  • Recurring appointments
  • Rescheduling
  • SMS text alerts
  • Staff calendar
  • Staff scheduling
  • Stripe payments
  • Unlimited appointment types
  • Unlimited users (enterprise)
  • iFrame site integration

Avantages

  • Automate the entire scheduling process and allow clients to book appointments, reschedule and cancel 24/7 without having to take calls, answer emails or play phone tag.

  • Accept payments at time of service with Mercury Processing.

  • Clients book appointments in their time zone. If the business is in Australia and the client is in Seattle, the time will be relative to business' location.

  • Customize fields. Ask for anything such as a Skype ID, favorite color, or anything else that to help make the scheduling process perfect.

  • Embed the calendar into the business website with Iframe. Bookafy provides users with the code, but can also do the work for them.

  • Sync with Google 2 ways for admin and staff. Appointments on Bookafy will go to Google Calendar, appointments on Google Calendar will block the time on Bookafy.

  • Each Bookafy account comes with a free website, enabling customers to be able to schedule online.

  • Integrate with QuickBooks, Outlook, MailChimp, Constant Contact, Zapier and many more.

  • All appointments will receive SMS reminders at no cost. Before every appointment, customers will get a reminder on their cell phone and via email. Say goodbye to forgetfulness and no-shows.

  • Manage an unlimited number of staff and services.

  • Customize the platform's colors and logo to match the business' website and brand.

  • Track revenue. See which customers have paid and which haven't, which staff member sells the most, and more.

  • Bookafy is 100% HIPPA compliant.

  • Create custom start times for each service, as well as custom staff schedules. One employee can work from 9 to 5 and another from 12 to 3. All staff schedules are fully customizable.

  • Assign services to staff members. For instance, at a salon, assign five staff members as hair stylists, and two that do coloring.

  • Every account comes with unlimited support via phone, email or chat.

  • Bookafy - FAQ

    Voici quelques-unes des questions fréquentes sur Bookafy.

    Q. Quels sont les types de licence disponibles pour Bookafy ?

    Types de licences disponibles pour Bookafy :

    À partir de: 7,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Bookafy Scheduling offers 1 free plan with full functionality and a limited number of appointments. As well, Bookafy offers a Pro version at $7.00 per month, per user with discounts for larger organizations.

    Q. Quelles sont les principales fonctionnalités du logiciel Bookafy ?

    Fonctionnalités du logiciel Bookafy :

    • Accept payments with Stripe and Authorize.net
    • Automated customer review requests
    • Class and group scheduling
    • Custom API
    • Custom messages
    • Custom reminder schedule
    • Customizable branding
    • Electronic payments
    • GoToMeeting integration
    • Google & Outlook calendar 2-way sync
    • Import contacts
    • Instant notifications
    • Multi-language
    • Online appointments
    • Recurring appointments
    • Rescheduling
    • SMS text alerts
    • Staff calendar
    • Staff scheduling
    • Stripe payments
    • Unlimited appointment types
    • Unlimited users (enterprise)
    • iFrame site integration

    Q. Qui utilise Bookafy ?

    Utilisateurs habituels du logiciel Bookafy :

    Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME

    Q. Dans quelles langues Bookafy est-il disponible ?

    Langues dans lesquelles Bookafy est disponible :

    arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, taïwanais, thaï, turc, ukrainien

    Q. Quels sont les types de licence disponibles pour Bookafy ?

    Types de licences disponibles pour Bookafy:

    Abonnement

    Q. Bookafy prend-il en charge les appareils mobiles ?

    Appareils pris en charge par Bookafy :

    Android, iPhone, iPad

    Q. Avec quelles applications Bookafy peut-il s'intégrer ?

    Applications s'intégrant à Bookafy :

    Authorize.net, Constant Contact, Contactually, GoToMeeting, Hatchbuck, Mailchimp, Weebly, Wix, Wordpress, noCRM.io

    Q. Quelles sont les ressources d'aide disponibles pour Bookafy ?

    Ressources d'aide disponibles pour Bookafy :

    FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo