Bookafy est une plateforme de réservation en ligne gratuite pour les réunions, les démonstrations et les rendez-vous avec page de réservation ou intégration dans un site web. Les organisations peuvent fournir à leurs clients un accès à la planification de leurs propres réunions, appels ou rendez-vous ; toutes les informations de rendez-vous peuvent être synchronisées avec les agendas iCal, Outlook, Exchange et Google. Les fonctionnalités clés comprennent la planification automatisée des rendez-vous (notamment les confirmations, rappels SMS, évaluations, paiements électroniques, etc.).
We manage a staff of about 15, and this software has been a life saver. We save so much time with the automation that our 1 scheduler is still relaxed even though she manages a schedule of roughly 50 appointments per day.
Before we started using online scheduling, we had 5 staff members and our scheduling was totally stressful and time consuming. We wanted to grow, so we were looking at adding another admin to help... The cost of the second admin was going to be roughly 40K per year including benefits, plus 2-3K set up for desk, computer, etc.
Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month.
So happy, and I love their customer service!
***SMS reminders to customers is amazing.
***I love that the customers get an email confirmation with the appointment attachment that saves to their personal calendar.
***I love the google calendar sync. Most of our techs use google on their phones, and although Bookafy is great for phones... many staff members like that it is saved to both Bookafy and Google.
***Payments- we keep meaning to get set up with their payment processor... but we have been using their system to simply record the transaction (one field to enter $ amount) and it has been really handy to track sales right inside the calendar app.
***I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
***Reviews... this is big for us. We don't get it right everytime... before we were using Genbook and we did get reviews but we didn't know who the customer was or who the staff member was, so we weren't able to correct or praise as needed. If we would get an upset customer, we had to guess who to deal with. That was useless. Bookafy tells us who the customer is and who the staff member is so we can high five our staff or correct them as needed. Now, if we get a bad review we hop on it, solve the problem and customers are very happy.
Syncing to my email CRM is awesome! I send out monthly emails, and I dont have to worry about syncing my customer list. Its done automatically. Yippie!
I use Bookafy to allow my clients to choose their own appointments, directly from my website, without the hassle of back-and-forth emails on days/times. Since my google calendar integrates with it, I know that I can't be double-booked: two clients at the same time or by a personal conflict. I love that I can collect payments at the time of booking and have my Zoom meeting info sent out automatically.
Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)
The 'back end' is not very intuitive, esp. when trying to find a particular setting
I am very pleased with it. I love that I am able to easily have clients and colleagues book appointments. I it is great to able to receive payments and automate the booking with Zoom.
Bookafy makes the process a lot more simpler than the more complicated systems that I have used. Also, the customer service has been exceptional. I booked an on boarding session and the friendliness and helpfulness I received was above and beyond what was required. It was so impressive. I don't recall receiving even a tiny percentage of such an experience from customer service members of other scheduling software I have spent a lot more on.
I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle.
I like the one page 'website', particularly at the moment while I rebuild my business website.
I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform.
I also like that I can create private links to send to clients for private bookings.
The opportunity for clients to leave a review which visitors can see is a great added bonus.
I like the possibility of creating new integrations with other software.
I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.
Thank you so much for the kind words!
I'm able to set up a scheduler *inside* a popup box within a marketing funnel (a pathway of pages that leads cold traffic to book a call). Being able to do this within a popup means my users won't need to leave the particular page where they get the invitation to book in the first place—which removes yet another step (aka 'friction point').
I use Bookafy for both myself and others. It lets me be really flexible with getting others to schedule appointments with me and the clients for whom I'm setting it up. The biggest deal that I found refreshing when I came across it was: Ability to redirect to a custom URL after booking.
I was able to leave behind a service that was almost 4x the cost… in fact, this competing service WAS more than 4x the cost considering Bookafy will allow me to set up MORE than just two "appointment types" and STILL redirect to custom URLs after the booking!
I love using it inside a popup box so users never have to leave the page. (another functionality bonus)
And in case anyone's wondering, users can also select their time zone (a pitfall of some WordPress plugins)
I believe it could be easier to set up and customize exactly how I want it. I think it will get there in time though; the support behind it is so responsive and they've listened to the challenges and desires that users are expressing.
Overall I haven't missed an appointment, as I have a terrible memory. I like this and I like the branded homepage, even though the url is bookafy, I don't mind.
- Different color coded appointment types
- sync with calendar (outlook calendar)
- e-mail reminders
- e-mails client after booking appointment so they can leave a review.
- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.)
- I wish they had a mobile app!!!! (work on this!)
Hey, we definitely sync with Icloud/Iphone. we can help you get it connected if you would like. do you want to book a call with us at https://demo.bookafy.com
Voici quelques-unes des questions fréquentes sur Bookafy.
Types de licences disponibles pour Bookafy :
À partir de: 7,00 $US/mois
Type de licence: Abonnement
version d'essai gratuite: Disponible
Nous n'avons pas d'informations sur les fonctionnalités de Bookafy.
Utilisateurs habituels du logiciel Bookafy :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, PME
Langues dans lesquelles Bookafy est disponible :
arabe, chinois (simplifié), chinois (traditionnel), tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, indonésien, irlandais, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, taïwanais, thaï, turc, ukrainien
Types de licences disponibles pour Bookafy:
Appareils pris en charge par Bookafy :
Android, iPhone, iPad
Applications s'intégrant à Bookafy :
Authorize.net, Constant Contact, Contactually, GoToMeeting, Hatchbuck, Mailchimp, Weebly, Wix, Wordpress, noCRM.io
Ressources d'aide disponibles pour Bookafy :
FAQ, Support en ligne, Support téléphonique, Tutoriels vidéo