Springboard Retail

Springboard Retail

Cloud Based Retail POS and Retail Management Solution

4.5/5 (63 avis)

Springboard Retail - Présentation

Springboard Retail is a cloud POS and retail management system designed for retailers, by retailers. Built with multi-site, multi-channel brands & retailers’ requirements in mind, Springboard allows them to deliver seamless service to every customer the same way, no matter where or how they shop. With real-time inventory management, detailed custom reporting, open APIs for extensive customization, and portability across platforms and devices, Springboard Retail is easy to use, quick to get started with and loved by its users for making their jobs easier.

Using Springboard’s mobile POS to reclaim valuable in-store square footage for better merchandise displays and engage with customers at the point of decision. With Springboard's Customer Dashboard, retailers can track key customer buying habits to make smarter suggestions and better serve their customers in the omni-channel retail industry. Springboard Retail places actionable real-time data in the hands of every person who needs it--from sales associates to the CEO--giving retailers better control over sales and profitability

"Springboard Retail gives us the information we need to make better decisions for your company. We can look to see what our top sellers are, what a specific customer has bought in the past, check inventory and sell-through by vendors and so much more. It's the incremental adjustments that we make with the data that is the difference between good and great profitability." -Dobbs Jewelry Store

Prix

À partir de
79,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Springboard Retail - Avis

Note globale
4.5/5
94% d'avis positifs
43
Excellent
16
Très bien
2
Moyen
1
Médiocre
1
Mauvais
Ashley B.
Traduire avec Google Translate

Springboard Retail works for Wholesale Companies, too

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/01/2017
Provenance de l'avis : Capterra

We found Springboard Retail after searching for a program that can manage many elements of a wholesale business all in one program. We started using it Summer of 2014. We are now able to manage our inventory that is in our office and out with sales reps and on consignment. Although there is no "consignment" part to the program, there's a workaround within the system that is fine. Since everything is in the cloud, we have access to this information anywhere and anytime, even on a mobile phone with the app. It is especially helpful at tradeshows. The reporting functions are amazing and show us very valuable information about sales and products and locations of products that we never had before. Each inventory item allows you to add images and customize as you need. You can duplicate items easily and set up frequently ordered items as needed. It does take some practice to learn everything, especially since we use the program from a wholesale view but once you figure everything out, it is very quick to use and invaluable to our company now. The support service always gets back to us right away if we have a question or problem (which isn't very often). My only issue is with our Quickbooks integration. The integration pushes invoices or credits over to Quickbooks from Springboard as journal entries but then you have to re-enter the invoice/credit specifics into Quickbooks in order to actually have the info/details in Quickbooks. Then we run a Quickbooks report to make sure we haven't missed any invoices. It is a bit time consuming and there is room for error if you forget to enter in an invoice or mistype something. Springboard has said they are working on a better way to handle this but we haven't received any details yet. This one issue is small compared to the positives of the software. I would highly recommend it to any business that needs to manage inventory in one or many locations and is looking for a great reporting system.

Avantages

Manage inventory, run reports, invoice and credits, manage consignments -- everything is all in one program.
It's mobile and in the cloud so we have access anywhere and anytime.
Support always responds in a timely manner.

Inconvénients

Quickbooks integration not the best, but works with a little effort.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Darren S.
Traduire avec Google Translate

DLM Supply

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 22/11/2016
Provenance de l'avis : SoftwareAdvice

I have been very pleasantly surprised about how well Springboard has worked out for our Men's Clothing boutique in Dallas. My colleague and I did some extensive research in POS systems. We both had a history of working with larger clothing retailers so we were accustomed to robust reporting, advanced order systems, and detailed item management. Springboard has been able to deliver on all fronts. I've also come to appreciate the support system that is built in. There is a message board available to submit requests/questions and the follow through has been pretty good. They have listened to some of our feature requests and I have noticed a couple of them were implemented on the following system update (which they also do frequently). We are currently working on getting our website up and running on Shopify, and the integration is working great in terms of syncing inventory.

Avantages

Reporting, reporting, reporting. Reports are entirely customizable and there are several metrics to choose from. I feel like i have been able to replicate several of the reports that I had available to me at the large corporation that i worked at, and that has been very impressive.

User friendly interface on the POS. Very easy to teach to new users.

Detailed item management capability with unlimited customizable fields. Allows for even more robust reporting.

Ipad app works well

Inconvénients

There were a couple bugs early on when using certain browsers. We now use Google Chrome more often than not and it seems to be working fine.

I wish the item management integrated more seemlessly to our Shopify site, but i think this is nitpicking a bit since most of the other POS systems don't even offer any integration.

Definitely pricier than the competition, but you get bang for the buck.

Web based interface is risky if you have network connectivity issues. We have been lucky thus far, but I could see this as being an issue for others.

Wish there was an iPhone app, a little hard to view on the iPhone browser.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Katie S.
Traduire avec Google Translate

Incredible System

Publié le 30/07/2015
Provenance de l'avis : SoftwareAdvice

Avantages

We moved over from RICS because it was an older slower moving system. Springboard's reporting function is dynamic - it works as fast as my brain works. In the past, I would run a report on performance and invariably another question would come up while I was reviewing that report - In RICS I would have to go back and rerun another report (5 mins) - with Springboard I can slice the data any way I want in a matter of seconds. I also have been consistently impressed by the support team - any time I have a question, the team is available to answer my questions - and always with a friendly and helpful attitude. ALWAYS. I know their names, they know who I am, it just feels really comforting to know I have a support team who seems to care about my business as much as I do. If they don't have the answer I am looking for, they are always quick to provide a suggestion for a workaround AND add my need to a list of projects they have going forward. I have seen almost every single one of my suggestions turn into a feature on Springboard. I also really like that I can open up another register (Station) as my business dictates - I am not locked into paying for features that I only use seasonally.

Inconvénients

There are not many bad things I can say about Springboard. Every complaint I have has been addressed - occasionally I will request a feature or a metric (Inventory Turn!) that is not available now - and for the most part I have seen them implemented. There are several features concerning Open to Buy that I would like to see going forward. Also, Springboard only integrates with one Credit Card Processor, and although they were able to give me a very low rate, it's not great to be locked into one option. Also there have been a few outages in service (very few but still a scary situation)

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Eric M.
Traduire avec Google Translate

Springboard Retail is modern POS software at it's very best.

Publié le 03/11/2015
Provenance de l'avis : SoftwareAdvice

Avantages

The Springboard Retail team hails from a multi-store retail background so they know first-hand what POS software needs to do, how it should work and that it must to be simple and intuitive to use. That is exactly what they have created; no fluff, incredibly flexible and reliable software that is as close as one can get to a custom written solution, offered at a reasonable price. Unlike many other platforms that try to serve restaurants, grocery stores, and everything in between, Springboard simply focuses on doing one thing incredibly well - retail. The software provides quick access to key customer information that enables sales staff to offer exceptional and personalized customer service, and offers the most extensive reporting system I've seen in the various products I've used or researched.

Inconvénients

I'm hard pressed to find fault with Springboard Retail as it quite capably addresses all of our retail apparel multi-store needs. That said, there are aspects that can and undoubtedly will be improved upon to make it applicable to a wider range of specialty businesses. For example, I don't think it specifically handles service/repair requests, but with a little creativity and assistance from their knowledgeable support team it likely can. Great software must walk a fine line between maintaining simplicity and offering a plethora of features which inevitably clutter screens and steepen the learning curve. Springboard is designed to be simple, and as long as they hold true to this commitment, they will undoubtedly become an industry leader. Thus far, this is one of those rare instances where I feel fortunate to be a somewhat early adopter.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Seth G.
Traduire avec Google Translate

Great product, even better company

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 05/03/2018
Provenance de l'avis : SoftwareAdvice

I consider it a great decision on our part to go with Springboard Retail. While I am able to list some areas of opportunities for them, it is very reassuring to know that they constantly strive to improve their software based on client input. They actually really listen to feedback and many times act on it quickly if other clients can benefit from the change. This is refreshing. In my opinion, it would be challenging to find a better value or partnership on the market.

Avantages

Ease of use - intuitive nature
Support team - always feel as if we are partners working together
Dynamic Reporting
Easy to customize certain fields to fit business needs
Real-time reporting and sales sales metrics
Mobility - using ipads within the stores, viewing results via smartphone
Integration - happy with the timeline, support, and ease
Training - very easy to train on this software, love the training mode
Knowledge base - this is such a big plus. The articles are current and easy to find quickly
Search capability - this is easily overlooked, but being able to put in part of an item's name, number or description and find what you need is huge! Same with customer information.

Inconvénients

Within the current software, I would like to be able to use a fiscal calendar vs the Gregorian calendar.
Outside of software- although Springboard Retail is focusing on their core competencies, I do wish the following was available within the software and not through third parties:
Time clock feature
Loyalty/VIP Customer feature
Integrated payment - we use Clover and integrate

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Springboard Retail - Prix

À partir de
79,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

We offer three tiers based on your company's needs. You can easily change among tiers as your needs change.

Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)

Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)

Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

Contact Springboard for further pricing information.

Springboard Retail - Fonctionnalités

  • API
  • Données en temps réel
  • Rapports personnalisables

  • Base de données de clients
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur Springboard Retail

Springboard Retail - Principales fonctionnalités

  • Access key customer data from the POS to sell smarter
  • Build purchase orders that suit you
  • Customer history to make smarter suggestions
  • Easily create and save the reports you need
  • Integrate with top retail technology
  • Intuitive Mobile Point of Sale
  • Real-time company insights
  • Real-time reporting
  • Real-time retail inventory management
  • Reward loyal customers, keep them coming back
  • Segment customers based on spend, location and more
  • Smoothly enforce accuracy when shipments are received
  • Stay on top of sales whenever, wherever
  • Track inventory across all channels in real-time

Avantages

  • -Make better business decisions with real-time data & analytics with robust custom reporting

  • -Get a 360° view of your customers across all channels to engage with them intelligently

  • -Robust inventory management that gives you the visibility to stay agile and proactive

  • -Advanced, but easy-to-use, purchasing and receiving tools enhance efficiency, saving you time and money

  • Springboard Retail - FAQ

    Voici quelques-unes des questions fréquentes sur Springboard Retail.

    Q. Quels sont les types de licence disponibles pour Springboard Retail ?

    Types de licences disponibles pour Springboard Retail :

    À partir de: 79,00 $US/mois

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    We offer three tiers based on your company's needs. You can easily change among tiers as your needs change.

    Standard: $79/month, billed annually; $89/month, billed monthly (per selling station)

    Professional: $119/month, billed annually; $139/month, billed monthly (per selling station)

    Enterprise: $179/month, billed annually; $199/month, billed monthly (per selling station)

    Contact Springboard for further pricing information.

    Q. Quelles sont les principales fonctionnalités du logiciel Springboard Retail ?

    Fonctionnalités du logiciel Springboard Retail :

    • Access key customer data from the POS to sell smarter
    • Build purchase orders that suit you
    • Customer history to make smarter suggestions
    • Easily create and save the reports you need
    • Integrate with top retail technology
    • Intuitive Mobile Point of Sale
    • Real-time company insights
    • Real-time reporting
    • Real-time retail inventory management
    • Reward loyal customers, keep them coming back
    • Segment customers based on spend, location and more
    • Smoothly enforce accuracy when shipments are received
    • Stay on top of sales whenever, wherever
    • Track inventory across all channels in real-time

    Q. Qui utilise Springboard Retail ?

    Utilisateurs habituels du logiciel Springboard Retail :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues Springboard Retail est-il disponible ?

    Langues dans lesquelles Springboard Retail est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Springboard Retail ?

    Types de licences disponibles pour Springboard Retail:

    Abonnement

    Q. Springboard Retail prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Springboard Retail.

    Q. Avec quelles applications Springboard Retail peut-il s'intégrer ?

    Applications s'intégrant à Springboard Retail :

    Magento, QuickBooks Online, Shopify, Shopify

    Q. Quelles sont les ressources d'aide disponibles pour Springboard Retail ?

    Ressources d'aide disponibles pour Springboard Retail :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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