Setmore est une application de planification qui vous aide à gérer vos rendez-vous clients et collaborateurs en ligne. Planifiez vos rendez-vous à partir de votre profil, votre site web ou votre page Facebook. Vous pouvez aussi contrôler la planification de 20 membres du personnel maximum. Synchronisez vos rendez-vous avec Google Agenda et restez informé des événements annulés ou replanifiés où que vous soyez.
Setmore fournit également une plateforme de réservation automatique que vous pouvez configurer sur votre site web et votre page Facebook pour permettre à vos clients de réserver la plage horaire qui leur convient le mieux. Grâce au partenariat entre Setmore et Stripe, vous pouvez traiter toutes les transactions par carte en ligne. Avec l'application, les clients peuvent payer à l'avance, directement via la page de réservation. Vous pouvez aussi enregistrer vos transactions en espèces avec le système de caisse de Setmore.
Pour chaque rendez-vous que vous réservez, annulez ou replanifiez, Setmore vous envoie automatiquement un rappel par e-mail ou par SMS. Vous pouvez également gérer vos rendez-vous sur des appareils mobiles grâce aux applications iOS et Android de Setmore. De plus, vous pouvez afficher les avis et notes de vos clients directement sur votre page de réservation.
Softmore gives me a great option for online booking and booking management. I love that it gives my customers reminders and offers the opportunity to pay ahead of time. Please add an ability to highlight dates with available bookings though!!!
The price for sure, but also that the customer support is fantastic. It has most of the features that I need, including a booking app, nice landing page, appointment reminders. So far I haven't found any glitches or issues with Setmore.
Only one issue, as a therapist who only works 2 days a week, it can be hard to customers to know which dates have available bookings. It would be FANTASTIC if days with open availability would show up green, or highlighted somehow, so customers know to click on those days. Everything else is great...however this one issue does make me consider switching to another software.
Easy to use platform. Affordable price.
Very easy to use, custome service are great, you can reach them anytime ( love it) I would recommend this app for everyone who need a basic scheduling app because it's very cheap and easy compared to many on the market. I have tried a lot of Software but Setmore is by far the best. Would be perfect if they offer marketing, intake form, client's file or SOAP which very important for many industries nowadays.
I am not only like the app but I like its people too. Thanks guys for hard work.
I know they are doing they best to improve their app everyday. Keep it up the good work. Cheers
So far very satisfied with constant improvements in Setmore.
Very easy to manage, great customer support, clear and simple interface.
Lots of bugs over time while booking an appointment or especially when changing currenty booked appointment. Many times customers are overbooking each other, even when it is not allowed in the settings. For an example, two customers have probably booked from computer at the exact same time. So one of them gets the appointment created email and the other does not. But for the first timers it is very confusing so they both come at the same time it was available. I suggest implementing a small time frame the booking has to be made, so when a customer clicks on the preferred time he/she is the only one accessible for that appointment in this small time frame, lets say 2 min. Other thing which would be beneficial for the users would be so called "Customer view". Simple push of the button in the booking calendar view for the administrator that would hide currently booked customer names, so when Client is in the office he/she can choose another available time without seeing other customers names and info. So to say discreet view for customer eyes.
My experience with Setmore has been outstanding. The free options have provided me with everything that I needed and things that I didn't know I needed, but love! I use Setmore every single day. Customers from various organizations can easily make appointments through the easy to use interface. I can customize the interface and corresponding emails. I can generate daily reports and schedules for my staff. I can look up customer information to follow up with customers. I can modify the availability of appointments. I am very excited to have found Setmore. One more thing, the customer service at Setmore is excellent. When I had an issue with reporting, the Setmore staff helped me immediately and gave me updates along the way. The Setmore staff followed up with me and made sure that everything was working well for me. A big thank you for the excellent customer service!
Setmore has been the perfect fit for what I need. I needed a way for an exclusive list of customers to make appointments, but I needed to be able to control when the appointment times were available based on a variable schedule. For instance, some Mondays appointments were available from 10am - 7pm and on other Mondays appointments were only available 12pm - 7pm. The free version of Setmore allows me to: customize the appointment dates/times available, allows me to embed the appointment schedule into a WordPress site, allows me to easily view and report appointment times, allows me to maintain a customer list, and even allows me the ability to customize messages to customers. Setmore has been the perfect appointment tool for my program and organization.
I love Setmore. If I had to pick one limitation it is that when I customize emails through Setmore, I have a set character limit that is just a few characters shy of the total message that I would like to send. I make due with the character limit, but my message would be a little better if I didn't have the character limit in place.
Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and then have it change by the time they reply - now we just sent them a link to see the 'live calendar' and they can choose current openings. It also allows us to schedule group classes, and have multiple people meet us at once. We can easily ask the clients a few preliminary questions that they must fill out before their appointment, such as their budget and move-in date, so we know what products to show them at their appointment. It saves us phoning them ahead of time to discuss options and make sure we have products available for them.
I've used this software daily at my past and current company for 2+ years, it's very easy to set up and start using and the Pro version was a 'must have' when I changed companies. The ability to remove Setmore branding and integrate it into our business helps us look professional and consistent in our branding for our clients. We use it to schedule private appointments with clients, book group appointments, and reserve elevators for people moving in/out. It's easy to update hours/availability, add staff or services, and add clients. Very user friendly for our clients, we never need to help them with online bookings. The value for money is excellent, especially considering the amount of time it saves us trying to book appointments with clients (often 40+ appointments per week at our peak).
We had requested and then tested a new chat feature that would allow us to text message users from the software, but wished that it could show our work cell as the 'reply' number. It's not that important to us, so this was a non-issue.
I wish we could set up reoccurring group classes (ie every Friday at 5pm, we offer ABC class, but people register for individual sessions) but it's not yet a feature so we manually add the group classes.
Voici quelques-unes des questions fréquentes sur Setmore.
Types de licences disponibles pour Setmore :
À partir de: 25,00 $US/mois
Type de licence: Gratuit, Abonnement
version d'essai gratuite: Non disponible
Nous n'avons pas d'informations sur les fonctionnalités de Setmore.
Utilisateurs habituels du logiciel Setmore :
Langues dans lesquelles Setmore est disponible :
arabe, tchèque, danois, néerlandais, anglais, finnois, français, allemand, hébreu, hongrois, italien, japonais, coréen, norvégien, polonais, portugais, russe, espagnol, suédois, turc
Types de licences disponibles pour Setmore:
Appareils pris en charge par Setmore :
Android, iPhone, iPad
Applications s'intégrant à Setmore :
Cognito Forms, Constant Contact, Cyfe, Egnyte, Infusionsoft, Insightly, PageCloud, Slack, Smith.ai Live Website Chat, Zendesk
Ressources d'aide disponibles pour Setmore :
FAQ, Base de connaissances, Support en ligne, Support téléphonique