--- description: Hotjar : qu'en pensent les utilisateurs ? Lisez les avis sur Hotjar, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Hotjar - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de web analytics](/directory/109/web-analytics/software) > [Hotjar](/software/101789/hotjar) # Hotjar Canonical: https://www.getapp.fr/software/101789/hotjar Page : 1/23\ Suivant: [Page suivante](https://www.getapp.fr/software/101789/hotjar?page=2) > Hotjar permet d'aller au-delà du web analytics traditionnel et de comprendre ce que les visiteurs font réellement sur votre site. > > Conclusion : 545 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 545 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: ContentSquare - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 39,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, portugais brésilien - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - A/B Testing - API - Alertes des sections problématiques - Alertes/Notifications - Analyse comparative et qualitative - Analyse d'entonnoir - Analyse d'éléments - Analyse de texte - Analyse des comportements - Analyse des comportements - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse des tendances - Analyse statistique - Analyse visuelle - Annotations - Authentification unique - Bibliothèque de questions - Cartographie du parcours client - Champs personnalisables ## Intégrations (71 au total) - AB Tasty - Aha\! - Airtable - Amplitude - Appcues - Asana - Basecamp - BigCommerce - ClickFunnels - ClickUp - Contentsquare - Drip - Drupal - Firebase - Freshdesk ... et 56 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) ## Catégories connexes - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) - [Outils de heatmap](https://www.getapp.fr/directory/1293/heatmap/software) - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels d'analyse marketing](https://www.getapp.fr/directory/602/marketing-analytics/software) ## Logiciels similaires 1. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (267 reviews) 2. [Tableau](https://www.getapp.fr/software/90797/tableau-software) — 4.6/5 (2359 reviews) 3. [Mouseflow](https://www.getapp.fr/software/91246/mouseflow) — 4.7/5 (122 reviews) 4. [Fullstory](https://www.getapp.fr/software/116603/fullstory) — 4.6/5 (67 reviews) 5. [Zoho PageSense](https://www.getapp.fr/software/112109/pagesense) — 4.5/5 (17 reviews) ## Avis ### "Power Tool for User Experience Optimization" — 5.0/5 > **Rodrigo** | *22 octobre 2024* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Hotjar can handle massive datasets and traffic, enabling granular user segmentation. Its seamless integration with other marketing tools provides deep insights into user behavior, allowing you to identify large-scale patterns and continually improve user experience. > > **Inconvénients**: I've been very satisfied with this tool and haven't experienced any negative aspects. > > Using Hotjar with my team and across the company has enabled us to make data-driven decisions, leading to optimized resource allocation and increased profitability. ----- ### "High quality assistant to make data-driven decisions" — 4.0/5 > **Bartosz** | *18 décembre 2024* | Marketing et publicité | Taux de recommandation : 6.0/10 > > **Avantages**: - easy to set up surveys to rate \& get feedback from users - weekly stats in email notifications - very helpful insights to A/B test websites\! (the most important to me, when launching mvp version of a web based application was: top pages and recordings from them; top console errors; av. session duration; top exit pages (to see when users drop off) > > **Inconvénients**: pricing. Clarity from Microsoft has most of the high priority features \& it's for free (but doesn't have this awesome surveys\!) > > Very wide known tool in an advertising \& marketing market. Used as a one source of truth in our company as well. We use it almost every day to check traffic quality and make data-driven changes ----- ### "Does what it needs to do" — 3.0/5 > **Utilisateur vérifié** | *4 décembre 2018* | Médias de diffusion | Taux de recommandation : 7.0/10 > > **Avantages**: We are only using this tool for post transaction surveys. Creating a quick survey and linking it to a landing page is very quick and easy. There are no widgets to install, you simply feed the tool the landing page URL and it will link the survey to the page. When your user hits the page, a request that they take a survey pops up. You are given the option to perform the pop-up on page load or with a slight delay. I can set up a new survey and link to it in under 10 minutes - and I can clone other surveys (though it is a little difficult to find this option). The documentation is pretty well done and has been helpful. > > **Inconvénients**: The tool is not geared toward automation of the results. You can't edit a small typo in your questions, any changes and the tool automatically creates a new question and I believe deactivates the other. This means your results are now split into two columns. While I understand the logic behind this, there should be a way to simply edit a typo. I wish there was a way to have an internal name for the surveys so I can easily identify what and when I used a specific survey. I also wish there was a way to archive the results so that I am not reviewing already reviewed answers. I'm hoping there will be a more open api in the future so I could pass in an account id and pull the data directly from Hot Jar into my CRM. > > We are capturing feedback from our members right after they make a donation to our organization. This is a great way for us to know why our members support the organization. Being able to more accurately attribute them to individual members in our CRM would be very beneficial. ----- ### "Hotjar offers a great toolset but it takes sometime to understand thep pricing" — 4.0/5 > **Mihail** | *25 octobre 2024* | Services financiers | Taux de recommandation : 8.0/10 > > **Avantages**: Hotjar has some neat features that can help any site owner better understand their customers. > > **Inconvénients**: After the product was acquired the price was instantly increased while the pricing tiers became extremely hard to follow which added additional friction and made me move to other tools and services. > > My experience with Hotjar was extremely positive before Contentsquare acquired it. However, after the acquisition, the pricing tiers became super annoying and unclear. It is even not the pricing itself but the way you pay for a tier and some features require a higher tier but it was unclear. ----- ### "The greatest resource for businesses conducting online transactions is Hotjar." — 5.0/5 > **Md. Tanvir Bin** | *7 novembre 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: For individuals looking to increase revenue and maximize their conversion rate, this product is perfect. With Hotjar's features, teamwork will be easier and everyone on our team can gather the data required to make the right modifications to our website pages. They offer 24/7 support and customized training in the meantime to make sure I can get the most out of user behavior analysis on our website. Hotjar allows me to store data for a maximum of one year. If I want to know what's going on our website for an extended amount of time, this is a good alternative. One feature we've refined in FullSession is visitor recordings. In contrast to Hotjar, FullSession doesn't slow down our website aside from offering sophisticated filtering tools and comprehensive analytics. > > **Inconvénients**: A few customers mentioned that they would have preferred a user behavioral analysis tool with greater depth. Predictive analytics, which could be useful in predicting user behavior, is not available in the software. > > The SEO of websites is revolutionized by Hotjar. As if we had a hidden window into the brains of our guests. A wealth of information is available for comprehending user behavior through the live interviews, user comments, and visual insights. It is also quite easy to use. ----- Page : 1/23\ Suivant: [Page suivante](https://www.getapp.fr/software/101789/hotjar?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/101789/hotjar) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées