Absorb LMS

Fantastic customer support
Easy to use design
Quick import of new learners
Easily upload any type of multimedia
Customizable interface for branding
Out of the box solution at a reasonable price point
No extra IT or web developer support required

It would be great to:
- Quickly switch between Admin and Learner to see a course
- Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll
- Show and disable the contest feature (without having customer support perform this function)

In our search for a LMS we had an opportunity to look at many of Absorb's competitors and it became very clear, very quickly how easy it was to navigate the system for both the end user and the administrator. Along with ease of use, each window is crisply design to feel innovative and supportive.

There were so many options for how to use Absorb to move our e-learning products and on-line learning, we had difficulty deciding where to start, because we wanted to do everything in the first month.

It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.

It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.

Absorb is quite easy to learn and use, both for admins and the users. The user interface is clearly structured and customizable.

The customer service quality dropped during 2020 below any good standards. Usually it took Absorb not even a day to respond, but now I am happy, if I receive an answer within 2 weeks despite several follow-ups.
Course/curriculum creation is be a pain, if the company offers training in more than one language. There are absolutely no mass/bulk actions available and each course has to be updated separately. This can be very time consuming, if you offer every course in 20 languages.

Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.

Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.