7Shifts

7Shifts

Logiciel de planification des employés de restaurant

4.7/5 (373 avis)

7Shifts - Présentation

7shifts est une application web and mobile développé spécifiquement pour la gestion d’horaire et d’employés en restauration. Utilisé par au-dessus de 70,000 personnes autour du monde, 7shifts aide les gérants à réduire leur coût de main d’oeuvre, communiquer plus effectivement avec les employés, et être plus efficace avec la création et gestion d’horaire. Utilise 7shifts pour gérer la disponibilité des employés, les changement d’horaire, et les demande de congés.

L’application mobile est gratuite et disponible sur iPhone et Android. Ceci fait que l’horaire est accessible par tous de n’importe où. Les gérants peuvent approuver des demandes et gérer l’horaire sans être au bureau. Et tout l’équipe peut communiquer entre-eux facilement de 7shifts.

Du côté d’un gérant:
- Crée l’horaire dans quelques minutes en ayant tout information visible sur un calendrier. Toutes disponibilités et congés approuvés sont affichés sur la page d’horaire.
- Communique avec les employés
- Approuve la disponibilité des employés, les demandes de congés, et les changement d’horaire
- Soit averti si quelques va avoir des heures sup.
- Copie un horaire du passé ou utilise le créateur d’horaire pour avoir un horaire presque fini dans quelques minutes

Du côté d’un employé:
- Soumet tes demandes de congés et ta disponibilité
- Accès à ton horaire de n’importe où
- Notification par courriel et par SMS/push lorsque l’horaire est publié, ou lorsqu’il y a un changement d’horaire
- Communique avec tes collègues et tes gérants
- Offrir ou échanger un quart de travail à un collègue, dépendant sur l’approbation d’un gérant

Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, États-Unis

Langues

anglais, français, espagnol

7Shifts - Avis

Note globale
4.7/5
97% d'avis positifs
280
Excellent
83
Très bien
7
Moyen
2
Médiocre
1
Horrible
Emilee W.
Traduire avec Google Translate

7Shifts saved my company!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 04/10/2016
Provenance de l'avis : Capterra

I used to schedule my staff with an excel spreadsheet, screenshot and posted to a Facebook Forum. It was a madhouse trying to deal with shift swaps and reading the staff clockin/out cards to match their shifts. With a growing company this just wasn't gonna cut it anymore. 7shifts popped up in my personal Facebook feed and the rest is Kismet. The software has helped clean up so many of my payroll processes, allows my staff to switch shifts with only others of the same experience level or higher (so I ALWAYS have a manager on shift and not a hoard of brand new employees), helps my managers reach staff more easily, is so easy to understand that I haven't had to train the new staff on it and combined with the 7punches Clock-in/out software- I can relax knowing my staff can't clock in if they aren't on the schedule and my staff can breathe easily with the ability to calculate their paycheck in advance! The staff at 7shifts has always been extremely helpful and always welcoming for suggestions and updates. I can't imagine moving to any other system and am so glad I found it!

Avantages

It is easy to understand, set up and the customer service is extraordinary!

Inconvénients

I wish there were more manager capabilities in the mobile app, but the app has improved already since it was first launched, so I imagine it will only get better.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Tory M.
Traduire avec Google Translate

Lots of Bang for the Buck!

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 21/04/2017
Provenance de l'avis : Capterra

7Shifts has been a tremendous timesaver! We used to spend so much time transferring requests to our paper scheduling forms. Now we can just work directly in the app. Saves paper too! Our staff is incredibly happy we've made this technological leap. Takes some stress out of their already busy lives by being able to switch shifts online. It has also alleviated the issue of "misreading" their schedule. As managers, we love that we no longer have to hear that excuse. Ha ha! Managing overtime is incredibly easier on 7Shifts. Prior to the app, we relied on floor managers to make judgement calls regarding shift exchanges when senior managers weren't available. Labor considerations didn't get factored into decisions and we would run higher labor numbers. Now that fewer managers are part of the shift exchange decisions, we know that the appropriate factors are being implemented into the decision making. The floor managers appreciate not having the pressure of making a decision that could negatively impact a shift. Posting and editing schedules in real time also alleviates issues. We would have people switch shifts and then forget. Now it goes immediately into their schedule once approved. Confusion alleviated!!! We don't use the auto-fill option but find that manually scheduling is so much more efficient in the app than it was on paper. I also love that you accept requests for features/functions and compile them for consideration. The service has always been wonderfully friendly and fast. The tutorials are really helpful and well done. I can't say enough good things. Thank you for creating such a user friendly app. Makes our busy restaurant lives so much easier!

Avantages

Easy to use
Great tutorials
Fast and friendly support staff
Efficiency for reviewing labor
Incredibly communication tool between staff and management
Consider suggestions for functions and features and notify you if they become implemented
Fair price for the power of the product

Réponse de 7shifts

Thanks for the great, in-depth review Tory. We're happy to hear that 7shifts is helping alleviate the classic "misreading the schedule" problem for Beaver Street Brewery. Cheers!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Brianna C.
Traduire avec Google Translate

Great, just needs some tweaks.

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 24/07/2019
Provenance de l'avis : Capterra

Scheduling mistakes! I used collect employees' schedules and manually enter them into an availability table that I made on Excel. Then I would refer to that table as I made the schedule. The issues arose when employees would text me their availability or time off requests; those were easy to lose track of. This software puts the responsibility of accurate availability on the employee, it's great!

Avantages

It saves time by allowing the employees to add their own availability, request time off, and switch shifts with each other. This software is a huge help and has solved scheduling problems and prevented some mistakes.

Inconvénients

It only prints a week at a time, there is no condensed version to get a monthly schedule printed. The month-long format that they do have is horribly unorganized & does not print well. This isn't a big issue, it just uses up more paper and space than our previous scheduling method.
The absolute worst part about this software has to do with the roles that employees can be assigned: there is no "training" option under the roles that I created. This makes scheduling new employees very difficult. The work-around is tedious; remove their current roles, schedule them for the time they would train and write their role in the notes of that shift. This is inconvenient because it is difficult to track "unassigned" shifts. It would be great if there was a training option under each role so that when I run the report, I can track how many training shifts an employee has had.

Réponse de 7shifts

Hi Brianna,

Thanks so much for the review! We appreciate your positive feedback AND your constructive feedback, which we absolutely take to heart. I have broken down your feedback piece by piece and sent it along to our product team to analysis and consideration. We will also have a member of our team reach out to you to see if we can create a better experience for your workflow.

All the best!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Ann S.
Traduire avec Google Translate

7shifts was a game changer for us!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/07/2019
Provenance de l'avis : Capterra

We now have 4 restaurants/bars that utilize 7shifts and it's hard to imagine how we ever survived without it! It's streamlined our scheduling procedures and simplified the process of employees requesting off, submitting availability and swapping shifts. 7shifts customer service team is also extremely responsive and receptive any time we encounter an issue or even just want to provide our feedback on a certain feature that we think could be improved. We also now use the reporting tool for putting together high level labor tracking reports at the end of each month. Thanks, 7shifts, you're the best!

Avantages

I love that everything is in one place so you don't have to worry about forgetting that someone sent an email or text message requesting off for a 2 week vacation 6 months ago (which is the system we previously had in place!)

Inconvénients

I didn't like that you had to wait to enter employee raises until they were set to go into effect - although 7shifts has recently improved this feature so that you can set a specific date for an employee's new wage to begin!

Réponse de 7shifts

Thanks so much for the review Ann! It means a lot to our team that 7shifts has been able to help your growing business optimize (and report on!) your processes and continue to be successful. Cheers to you!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Arpita O.
Traduire avec Google Translate

Excellent scheduling software!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/08/2018
Provenance de l'avis : Capterra

I used to make schedules through Excel, and would have employees email time off requests and availability changes. This software makes everything so much easier. It is so easy to use - copy schedules from week to week, move around shifts, copy shifts, etc. This app made me like making the schedule!

It's also employee-friendly - they can give up and pick up shifts, and manager can approve them. They can communicate with each other through chat. Phone numbers and emails are available, so employees can easily contact each other.

Avantages

No glitches ever (previous app we used glitched and made errors to employees' schedules)
Budgeting tool
Ability to put in events
Color coding departments and jobs
Ability to print PDF schedule
Communication (chat and message options)
Employees can trade shifts
Availability and time off request features are perfect
Multiple locations allows you to use employees at different sites, but you can see in lighter color where they are already scheduled to work
Great value for the price
They keep making it better and will let you know when an update has been made

Inconvénients

There's a minimal international fee charged monthly for 7Shifts. But that's all!

Réponse de 7shifts

Wow, wow, wow. Thanks for the kind words Arpita. We love hearing that you and your team are using every feature available in 7shifts to help Reggae Shack Cafe make scheduling less of a chore. Rock on!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10

7Shifts - Prix

À partir de
20,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Starting from: 39.99$/mois

Pricing Model: Abonnement

Free trial: Disponible

Price description: Période d’essai gratuit de 28 jours

Entree: 39.99$/mois si facturé annuellement, ou 43.99/mois si facturé mensuellement

The Works: 69.99$/mois si facturé annuellement, ou 76.99$/mois si facturé mensuellement

Prix est par emplacement. 7shifts discute des rabais pour des groupes de plus de 10 emplacements.

7Shifts - Fonctionnalités

  • API
  • Base de données des employés
  • Gestion des employés
  • Importation et exportation de données
  • Intégration de tiers
  • Notifications automatiques
  • Portail des employés
  • Portail employés
  • Rappels automatiques
  • Rapports en temps réel
  • Rapports et statistiques
  • Suivi des activités
  • Tableau de bord d'activités

  • Gestion des performances
  • Gestion des recrutements
  • Intégration des collaborateurs
  • Portail libre-service
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des candidatures

Plus d'informations sur 7Shifts

7Shifts - Principales fonctionnalités

Avantages

- Notifier les employés par text/push et courriel aussitôt que l’horaire est publié.
- Garder l’équipe de gestion mis-à-jour au sujet du dernier quart de travail avec le journal de bord pour gérant.
- Éviter les erreurs d’horaire où un employé est assigné deux quart de travail qui se chevauche, ou des heures sup. Non-intentionnel
- Savoir en temps réel si tu vas au delà du budget et prendre action à modifier l’horaire avant que c’est trop tard.
- Donner la permission aux employés d’échanger leur quart de travail, dépendant sur l’approbation d’un gérant.
- Gratuit: application mobile pour Android et iPhone disponible pour employés et gérants.

7Shifts - FAQ

Voici quelques-unes des questions fréquentes sur 7Shifts.

Q. Quels sont les types de licence disponibles pour 7Shifts ?

Types de licences disponibles pour 7Shifts :

À partir de: 20,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Starting from: 39.99$/mois

Pricing Model: Abonnement

Free trial: Disponible

Price description: Période d’essai gratuit de 28 jours

Entree: 39.99$/mois si facturé annuellement, ou 43.99/mois si facturé mensuellement

The Works: 69.99$/mois si facturé annuellement, ou 76.99$/mois si facturé mensuellement

Prix est par emplacement. 7shifts discute des rabais pour des groupes de plus de 10 emplacements.

Q. Quelles sont les principales fonctionnalités du logiciel 7Shifts ?

Nous n'avons pas d'informations sur les fonctionnalités de 7Shifts.

Q. Qui utilise 7Shifts ?

Utilisateurs habituels du logiciel 7Shifts :

Grandes entreprises, Entreprises de taille moyenne, PME

Q. Dans quelles langues 7Shifts est-il disponible ?

Langues dans lesquelles 7Shifts est disponible :

anglais, français, espagnol

Q. Quels sont les types de licence disponibles pour 7Shifts ?

Types de licences disponibles pour 7Shifts:

Gratuit, Abonnement

Q. 7Shifts prend-il en charge les appareils mobiles ?

Appareils pris en charge par 7Shifts :

Android, iPhone, iPad

Q. Avec quelles applications 7Shifts peut-il s'intégrer ?

Applications s'intégrant à 7Shifts :

ADP Workforce Now, CAKE, CAKE Guest Manager, Koomi POS, Lightspeed POS, Square Point of Sale, Square for Restaurants, TouchBistro, Upserve POS, Upserve POS

Q. Quelles sont les ressources d'aide disponibles pour 7Shifts ?

Ressources d'aide disponibles pour 7Shifts :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

Logiciels les + demandés