Now you can collect, manage & review any type of submission or application without experiencing a paperwork overload. SurveyMonkey Apply is a user-friendly & customizable online application management system that can be used to manage virtually any type of award, such as scholarships, fellowships, grants and other competitions.
Avantages
There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.
Inconvénients
The implementation process did not go smoothly for us. We were asked questions about our current grants program, which is rather simple: we use one web form hosted by Formstack. The implementation person intended to simply replicate our current grants program. This made no sense to me. We were never given the opportunity to understand what features SMA could bring to our grants process. I'm not sure how this type of implementation process would work for a foundation that is just getting started or is using an informal paper-based process. These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator. These grants software packages expect that there will be one person within a foundation whose responsibility it is to administer the software. During the implementation process, it became very clear that SMA expects that administrators would devote significant time to not only training but also administrative duties. Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there). Without someone on the foundation payroll who has a high degree of technology knowledge, SMA would be a very tough go for small foundations with few to no staff. Before you commit to SMA/FluidReview, make sure you have an administrator with a high degree of technological knowledge (and patience).
Thank you for taking the time to provide this review. We would like to apologize that your experience has not met your expectations. We are always looking to improve and your feedback is critical to that.
We would like the opportunity to address the concerns you¿ve raised as there may be a misunderstanding on the some functionality. For example, organizational profile is country agnostic and can be configured to align with the United States, Canada and other countries. We have users from around the world, and they can submit their address in any format. We will reach out to you directly to discuss further.
We aim to ensure that all of our administrators feel supported and trained with the solution. We understand that learning a new software can be challenging and have built a comprehensive database of training videos and articles for our administrators. We also offer one on one training if you prefer this option.
Thank you again and we look forward to speaking with you.
If I had a fantasy about the perfect scholarship management software, Apply is even better. I never imagined we could get so much in one package, and that's the "lite" version. The students were able to complete their applications online; the staff could see exactly what the status was of every application; and the review committee moved through their scoring tasks efficiently. All in one place. It was so logical, and we adapted to it so readily, that it seemed like it was just made for us. Love that!
Avantages
The training and onboarding was awesome. What could have been intimidating learning new software was paced so well, with training videos I could re-watch and plenty of support in helping us get set up initially. Support continued through each stage of the scholarship cycle. The "lite" version of Apply was a perfect fit for our small scholarship program. The dashboard data told us how many students explored the site, even if they didn't submit applications. We never knew this before. We completely replaced our old manual processes with efficient, automated systems, saving hours and hours of staff administration time. The members of our review committee found it so intuitive to use, they were able to review materials and score applicants without help from our staff. Apply kept everything organized and accessible. And I was so impressed by the level of service from the Apply team. The decision to renew our subscription is a no-brainer.
Inconvénients
I have no complaints regarding Apply. While the scholarship application form can be customized to a high degree, there are one or two fine points where we had to work around the limitations. But everything can be accomplished that we need. I know the price is more than reasonable for what we get, but it can be a hard sell to the board of trustees of a small nonprofit organization who would rather put the money toward scholarships. Because they don't all work with the software, they may not realize the huge advantages. I have to explain that it's our "mission-critical infrastructure investment."
We have been processing paper applications since 1979 and we have finally gone from paper to portal in 2016! We collected bids from three companies and Apply was able to provide everything we were looking for and they were able to make suggestions on improving our current process through the online portal. While working with Maureen in getting a quote, she was very precise in knowing our needs and meeting them. Once we made our decision to use Apply I was introduced to Becky and she was very patient with me and worked at my pace when necessary. The online tutorials were very helpful and I appreciate that I can still go back and review them today as a refresher. We are launching our site in several different stages over a year time span so Becky was able to email me detailed notes for each process, which I have put into a reference notebook. I was apprehensive about ending the portal building stage with Becky, she was my rock, but every time I have had a question since then someone has responded to me very promptly either by email or phone call, when I have requested. It has taken some time to get used to the site but it has become user friendly as time goes by and I am able to tweak the system as I obtain feedback from our users. I was so excited when during our first launch I would just sit and watch the portal in amazement as students were completing their online documents. I have since limited myself to checking the portal during office hours only. I remain very excited about our upcoming launches within our new system.
Avantages
This software is saving paper, time, and money. This new system can be accessed anywhere at anytime. After processing paper applications for 28 years it is a nice change.
Inconvénients
We had a bug in the system that merged a couple of our applicants when creating a user upload and we really never figured out why.
Apply is a great fit for our needs. Our organization takes submissions for multiple grant applications with different branding and this site makes accommodations for this. I find that the site functions well and becomes easy to navigate over time. Thankfully, the onboarding process was smooth due to the patient vigilance and assistance of our onboarder. The preliminary training videos are also very helpful with getting acclimated to the site. I look forward to using Apply for many years to come!
Avantages
I like that Apply is set up to be user-friendly and highly customizable. I feel like it is flexible and that the support team really tries to listen to feedback to make positive changes to the site. The site itself is modern and has many amazing features such as being able to "assume" the role of an applicant, which, for example, allows you to troubleshoot in a very effective way.
Inconvénients
The learning curve is initially steep. I am well-versed in learning different types of software and various proprietary applications at my organization, but Apply is not precisely intuitive when you first start out learning the software. Furthermore, while there is often an easy solution to simple problems, getting to the solution often requires a more abstract problem-solving style to find the correct workaround for an issue. Over time, through the training videos, using the site, and the help of your onboarder, you learn the system and its features and it all starts to make sense.
Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.
Avantages
I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use.
The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.
Inconvénients
I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page.
Thank you for taking the time to provide this review. It¿s great to hear that you find the solution easy to use and that applicants are responding well to the system. Your comment about sending separate emails from several pages did catch my attention. I would love to connect with you to understand the emails you are sending in more detail and explore a solution to this pain point. I will follow-up via email. Thank you again for taking the time to provide feedback and we look forward to continuing our partnership.
SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.
Application management: Retire your paper-based application or submission process and switch to a time-saving, cost-saving, easy-to-use, feature-rich online environment.
Application assignment: Automatically or manually assign applications/submissions to reviewers or teams of reviewers.
Single-sign on: SAML, CAS, NetForm, OAuth, Google, Facebook, Twitter.
Full-branding control: Customize your site to match your organization's colors, logo, etc.
Custom-branded URL: Your Apply site will reside at the web address of your choosing.
Mobile-friendly: Support for tablets and smart phones.
Powerful forms: Create the perfect workflow using logic and amazing customization options.
Automate repetitive tasks: Exclusive features to help you save even more time.
Voici quelques-unes des questions fréquentes sur SurveyMonkey Apply.
Types de licences disponibles pour SurveyMonkey Apply :
À partir de: $3950/année
Type de licence: Abonnement
version d'essai gratuite: Non disponible
SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.
Fonctionnalités du logiciel SurveyMonkey Apply :
Utilisateurs habituels du logiciel SurveyMonkey Apply :
Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Organismes à but non lucratif, Administration publique, PME
Langues dans lesquelles SurveyMonkey Apply est disponible :
anglais, français, espagnol
Types de licences disponibles pour SurveyMonkey Apply:
Abonnement
Nous n'avons pas d'informations sur les appareils pris en charge par SurveyMonkey Apply.
Applications s'intégrant à SurveyMonkey Apply :
Authorize.net, PayPal, Stripe
Ressources d'aide disponibles pour SurveyMonkey Apply :
Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo
