SilkStart

SilkStart

Logiciel de gestion des adhérents

4.4/5 (36 avis)

SilkStart - Présentation

SilkStart est l'un des principaux fournisseurs de logiciels cloud pour les organisations basées sur des adhérents. Le logiciel de gestion d'association (AMS) de SilkStart simplifie les opérations grâce à une base de données centrale accessible à partir de n'importe quel appareil connecté à Internet.

SilkStart crée de magnifiques sites web fonctionnels et compatibles avec les technologies mobiles qui peuvent également s'intégrer aux sites existants. Avec SilkStart, simplifiez les tâches complexes et fastidieuses telles que la gestion des membres, les événements, la facturation, le traitement des paiements et les communications.

SilkStart propose également une solution robuste à plusieurs volets pour les grandes associations qui cherchent à consolider les tâches administratives et les données des adhérents dans de nombreux bureaux régionaux et locaux.

SilkStart dispose d'une interface utilisateur intuitive et est entièrement pris en charge par une équipe de support client dédiée qui est là pour vous aider en cas de besoin.

Prix

À partir de
200,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

SilkStart - Avis

Note globale
4.4/5
89% d'avis positifs
20
Excellent
12
Très bien
3
Moyen
1
Médiocre
0
Mauvais
Ron J.
Traduire avec Google Translate

The Benefits of CRM and Great Website Integration in One Package

Publié le 12/10/2017
Provenance de l'avis : SoftwareAdvice

SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money.

Some other association management platforms may appear to be inexpensive, but to get the same functionality as SilikStart would have required bolting on additional 3rd party modules and probably some IT skills to enable them. In the end, they were of no better value. SilkStart kept it simple

Avantages

Starting with the website, we found the available templates yielded clean and contemporary page designs that helped communicate professionalism to members.
Integration of a dynamic member directory into the website gives small members an opportunity to showcase themselves and realize a mini website as part of the perks of joining the organization. With SilkStart, this was easy to do - even for people with limited experience on website publishing.
SilkStart also streamlined the membership acquisition process by making it faster and easier for new members to join and for the organization to receive payment. A process that used to take days was reduced to minutes.
Collecting member fees is usually a headache for organizations and can require significant resources to follow up with members to collect payment. With SilkStart, members receive reminders of their renewal and, if they do not pay on time, SilkStart can continue to send reminders and serve as a virtual collection agency.
Many organizations hold events - either as their primary raison d'etre or as fundraisers. With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them.
For my client, integration with their QuickBooks system was important. SilkStart delivered.

Inconvénients

It would have been nice to have a dashboard for administrators, to give them a quick overview of the organizations member status and activities.

A member acquisition funnel (like a sales funnel) would be helpful, but is not currently available.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

9.0/10
Tricia G.
Traduire avec Google Translate

SilkStart Database and Website-a great choice

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/11/2016
Provenance de l'avis : Capterra

I did a lot of research before choosing SilkStart and while the cost was a little more than the other comparable options, I felt that the customer service was extremely important and worth the extra cost. From the start, the people from SilkStart were very helpful and knowledgeable. Having never built a website and starting essentially from scratch, they helped guide me through the process and make important decisions on what to include in both the website content and database information captures, how to prioritize and tutorials on how to manage both the website and the database. We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do. We were able to offer multi sessions within the conference as well as a variety of ticket options which has been extremely helpful. We had a few questions along the way, and after submitting a ticket, we had the questions answered within a couple of hours. SilkStart was a great choice for us!

Avantages

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

Inconvénients

The cost was a little higher than that of others we compared.

Traduire avec Google Translate

Réponse de SilkStart

Thanks Tricia. We're glad to hear that our commitment to ongoing customer support was one of the things that won you over. Its great to hear the conference setup was also easy for you.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Martin B.
Traduire avec Google Translate

Great choice for small to medium sized not-for-profits.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 08/11/2016
Provenance de l'avis : Capterra

One my major tasks in my first year of employment was to select a new platform for our ageing website and to find an AMS so that we could consolidate our various contacts. I researched a number of options and finally settled on SilkStart. Silkstart offers current technology (updates are frequently rolled out), fresh, modern looking templates and a robust contact/event management system.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth. It was also important that we find a Candian solution to our needs.

I would not hesitate to recommend SilkStart.

Avantages

Cost effective, fresh templates. various design options with the use of the many widgets available.

Inconvénients

Not really a con, but the SilkStart is targeting a segment of the not-for-profit market.

Traduire avec Google Translate

Réponse de SilkStart

Thanks Martin. We pride ourselves on making the transition to SilkStart a painless experience and I'm glad to hear that you're finding SilkStart's features robust. Our modern website templates and technology help your organization stand out online and I'm glad to see this helped us stand out over the competition.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Annie J.
Traduire avec Google Translate

Great member management platform

Publié le 14/06/2016
Provenance de l'avis : SoftwareAdvice

Avantages

Our organization is thrilled with our new website backed by SilkStart’s robust platform. With this website, we get the best of both worlds: an award-winning website that projects a modern online image, without having to spend the effort to put it together. From the beginning, our site has been easy to use and we can make our own updates with no technical skills required. The features they develop are exactly what we need. SilkStart gets organizations. Truly. End of story.

If we do run into any snags, Silkstart’s topflight customer service is super responsive. Silkstart takes care of us by providing a highly customizable event calendar to suits our needs as event organizers, but also provides a seamless one-stop registration, payment, and feedback experience to out without changing pages.

Thank you SilkStart for making managing 700 members so easy.

Inconvénients

That their software is proprietary. While we've never had a problem with this company, before we came to Silkstart we were left high-and-dry when our web builder went out of business. We were so impressed with Silkstart that we were willing to try again, but we are cognizant that we would have to start from scratch if the same thing happened to them.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Dillon L.
Traduire avec Google Translate

Very happy transition!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 23/03/2018
Provenance de l'avis : SoftwareAdvice

We're happy to be customers!

Avantages

SilkStart provides a super simple interface for quickly managing your website and users. Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society. We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

Inconvénients

It's very difficult to find something negative to say about SilkStart. We have only had a couple of small issues over the past few years and all of those were addressed perfectly with unbelievable turnaround.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

SilkStart - Prix

À partir de
200,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

SilkStart - Fonctionnalités

  • Intégration des médias sociaux

  • API
  • Base de données de clients
  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

SilkStart - FAQ

Voici quelques-unes des questions fréquentes sur SilkStart.

Q. Quels sont les types de licence disponibles pour SilkStart ?

Types de licences disponibles pour SilkStart :

À partir de: 200,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel SilkStart ?

Nous n'avons pas d'informations sur les fonctionnalités de SilkStart.

Q. Qui utilise SilkStart ?

Utilisateurs habituels du logiciel SilkStart :

Auto-entrepreneurs, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues SilkStart est-il disponible ?

Langues dans lesquelles SilkStart est disponible :

anglais

Q. Quels sont les types de licence disponibles pour SilkStart ?

Types de licences disponibles pour SilkStart:

Abonnement

Q. SilkStart prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par SilkStart.

Q. Avec quelles applications SilkStart peut-il s'intégrer ?

Applications s'intégrant à SilkStart :

Authorize.net, Facebook, Google Analytics, Kissmetrics, LinkedIn, Mailchimp, PayPal, QuickBooks, Stripe, Twitter

Q. Quelles sont les ressources d'aide disponibles pour SilkStart ?

Ressources d'aide disponibles pour SilkStart :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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