En savoir plus sur SilkStart MultiChapter

SilkStart est l'un des principaux fournisseurs de logiciels cloud pour les organisations basées sur des adhérents. Le logiciel de gestion d'association (AMS) de SilkStart simplifie les opérations grâce à une base de données centrale accessible à partir de n'importe quel appareil connecté à Internet.

SilkStart crée de magnifiques sites web fonctionnels et compatibles avec les technologies mobiles qui peuvent également s'intégrer aux sites existants. Avec SilkStart, simplifiez les tâches complexes et fastidieuses telles que la gestion des membres, les événements, la facturation, le traitement des paiements et les communications.

SilkStart propose également une solution robuste à plusieurs volets pour les grandes associations qui cherchent à consolider les tâches administratives et les données des adhérents dans de nombreux bureaux régionaux et locaux.

SilkStart dispose d'une interface utilisateur intuitive et est entièrement pris en charge par une équipe de support client dédiée qui est là pour vous aider en cas de besoin.


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SilkStart MultiChapter ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

SilkStart MultiChapter

4,4 (36)
VS.
Le plus évalué

À partir de

210,00 $US
mois
Prix introuvable

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

56
80

Intégrations

10
8

Simplicité d’utilisation

4,3 (36)
4,6 (84)

Rapport qualité-prix

4,3 (36)
4,8 (84)

Service client

4,7 (36)
4,9 (84)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

Alternatives

MemberLeap

4,8
Alternative n° 1 à SilkStart MultiChapter
MemberLeap est une solution de gestion des associations. Elle propose aux organisations composées de membres les outils...

Raklet

4,7
Alternative n° 2 à SilkStart MultiChapter
Raklet est une plateforme de gestion communautaire qui inclut de nombreux outils tels que les contacts illimités, les...

VeryConnect

4,8
Alternative n° 3 à SilkStart MultiChapter
Des solutions tout-en-un pour gérer et mobiliser votre communauté.

MemberClicks

4,3
Alternative n° 4 à SilkStart MultiChapter
Les associations, chambres, AMC et autres organisations utilisent les solutions logicielles intégrées de MemberClicks...

Avis

Note globale

4,4 /5
(36)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4,3/5
Support client
4,7/5

Vous avez déjà SilkStart MultiChapter ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 36
Tricia
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SilkStart Database and Website-a great choice

Publié le 08/11/2016

I did a lot of research before choosing SilkStart and while the cost was a little more than the...

I did a lot of research before choosing SilkStart and while the cost was a little more than the other comparable options, I felt that the customer service was extremely important and worth the extra cost. From the start, the people from SilkStart were very helpful and knowledgeable. Having never built a website and starting essentially from scratch, they helped guide me through the process and make important decisions on what to include in both the website content and database information captures, how to prioritize and tutorials on how to manage both the website and the database. We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do. We were able to offer multi sessions within the conference as well as a variety of ticket options which has been extremely helpful. We had a few questions along the way, and after submitting a ticket, we had the questions answered within a couple of hours. SilkStart was a great choice for us!

Avantages

Ease of use, many tutorials and FAQ to help problem solve, easy access to support with quick response time.

Inconvénients

The cost was a little higher than that of others we compared.

Réponse de SilkStart

Thanks Tricia. We're glad to hear that our commitment to ongoing customer support was one of the things that won you over. Its great to hear the conference setup was also easy for you.

Ron
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

The Benefits of CRM and Great Website Integration in One Package

Publié le 12/10/2017

SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most...

SilkStart was not the least expensive of the alternatives we evaluated, but was also not the most expensive. On balance it delivered good value for money.

Some other association management platforms may appear to be inexpensive, but to get the same functionality as SilikStart would have required bolting on additional 3rd party modules and probably some IT skills to enable them. In the end, they were of no better value. SilkStart kept it simple

Avantages

Starting with the website, we found the available templates yielded clean and contemporary page designs that helped communicate professionalism to members.
Integration of a dynamic member directory into the website gives small members an opportunity to showcase themselves and realize a mini website as part of the perks of joining the organization. With SilkStart, this was easy to do - even for people with limited experience on website publishing.
SilkStart also streamlined the membership acquisition process by making it faster and easier for new members to join and for the organization to receive payment. A process that used to take days was reduced to minutes.
Collecting member fees is usually a headache for organizations and can require significant resources to follow up with members to collect payment. With SilkStart, members receive reminders of their renewal and, if they do not pay on time, SilkStart can continue to send reminders and serve as a virtual collection agency.
Many organizations hold events - either as their primary raison d'etre or as fundraisers. With SilkStart, we were easily able to set up events, ticket pricing tiers and create and send messages to promote them.
For my client, integration with their QuickBooks system was important. SilkStart delivered.

Inconvénients

It would have been nice to have a dashboard for administrators, to give them a quick overview of the organizations member status and activities.

A member acquisition funnel (like a sales funnel) would be helpful, but is not currently available.

Kim
Note globale
  • Secteur d'activité : Développement et commerce international
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Pleasure to work with SilkStart

Publié le 08/11/2016

We have been working with SilkStart for over a year now. Through challenges and tribulations of...

We have been working with SilkStart for over a year now. Through challenges and tribulations of launch and post-launch, training and expectations, SilkStart was very helpful and supportive of our needs. Though the answers were not always what I wanted to hear, they always conveyed with more than just a "yes" or "no" that helped me understand the bandwidth and capacity of the program and the developers.

Avantages

Modules cover all the aspects of the business we need. The lay-out of the back-end is very clear and it is easy to understand how to navigation among the modules. When we had a problem with communications, they understood and developed a comprehensive group email program that is light years ahead of what it was when launched. They are good at explaining timelines, sprints and priorities.

Inconvénients

Communications module still needs a lot of work. The templates are very glitchy, image library is difficult to use and cannot manage the images in any order. There's no easy way to send an event notice without creating it in group email module and building from scratch. The bandwidth of the developers, while improved, still seems limited and I'm not really sure where their priorities lie relative to our business functions and requirements.

Réponse de SilkStart

Thanks Kim. We appreciate that you value the support you receive and the value for money SilkStart provides. We're delighted to have such a progressive multi-chapter association on our platform and look forward to continuing to develop our features to meet your unique needs.

Martin
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great choice for small to medium sized not-for-profits.

Publié le 08/11/2016

One my major tasks in my first year of employment was to select a new platform for our ageing...

One my major tasks in my first year of employment was to select a new platform for our ageing website and to find an AMS so that we could consolidate our various contacts. I researched a number of options and finally settled on SilkStart. Silkstart offers current technology (updates are frequently rolled out), fresh, modern looking templates and a robust contact/event management system.

The pricing is comparable to other more popular software solutions without the burden of a contract. The staff have been fantastic, and the transition was very smooth. It was also important that we find a Candian solution to our needs.

I would not hesitate to recommend SilkStart.

Avantages

Cost effective, fresh templates. various design options with the use of the many widgets available.

Inconvénients

Not really a con, but the SilkStart is targeting a segment of the not-for-profit market.

Réponse de SilkStart

Thanks Martin. We pride ourselves on making the transition to SilkStart a painless experience and I'm glad to hear that you're finding SilkStart's features robust. Our modern website templates and technology help your organization stand out online and I'm glad to see this helped us stand out over the competition.

Dillon
Note globale
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very happy transition!

Publié le 23/03/2018

We're happy to be customers!

We're happy to be customers!

Avantages

SilkStart provides a super simple interface for quickly managing your website and users. Our organization is completely driven by volunteers, so the simplicity of SilkStart has been a huge help to our small society. We were in a tough situation with our old website a few years ago and the SilkStart team was able to transition our site quickly and successfully.

Inconvénients

It's very difficult to find something negative to say about SilkStart. We have only had a couple of small issues over the past few years and all of those were addressed perfectly with unbelievable turnaround.

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SilkStart MultiChapter - FAQ

Voici quelques-unes des questions fréquentes sur SilkStart MultiChapter.

Types de licences disponibles pour SilkStart MultiChapter :

  • À partir de : 210,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel SilkStart MultiChapter :

Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles SilkStart MultiChapter est disponible :

anglais

Appareils pris en charge par SilkStart MultiChapter :

Applications s'intégrant à SilkStart MultiChapter :

Google Analytics 360, Kissmetrics, LinkedIn for Business, Mailchimp, Meta for Business, PayPal, QuickBooks Online Advanced, Stripe, Twitter/X, authorize.net

Ressources d'aide disponibles pour SilkStart MultiChapter :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour SilkStart MultiChapter.