Clover

Solution complète de gestion d'entreprise et de point de vente

4 /5 (283 avis) Donnez votre avis !

Clover - Présentation

Description du logiciel Clover

Clover est conçu pour aider les petites entreprises à gérer l'ensemble de leurs activités en fournissant un puissant logiciel de point de vente, accessible à partir de n'importe quel smartphone.

Gérez votre entreprise avec Clover et oubliez les feuilles de calcul. Obtenez des rapports d'activité et des renseignements pour gérer votre boutique en temps réel : éditez vos menus, surveillez votre inventaire et gardez un œil sur vos employés.

Clover fournit également des facilités de paiement pour les points de vente : paiements par carte de crédit et de débit avec stockage sécurisé de toutes les données de vos clients. Clover est compatible avec Apple Pay pour simplifier vos processus.

Clover - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Clover - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
allemand, anglais

Médias

Clover offers native apps for Android and iOS, in addition to its web app
POS stations, receipt printers, and other hardware can be used with Clover
Customers can be managed in Clover
Customer signatures can be captured electronically
Capture d'écran pour Clover : Clover offers native apps for Android and iOS, in addition to its web app Capture d'écran pour Clover : POS stations, receipt printers, and other hardware can be used with Clover Capture d'écran pour Clover : Customers can be managed in Clover Capture d'écran pour Clover : Customer signatures can be captured electronically

Clover - Avis

Clover - Avis

Note globale
4
/
5
Excellent
150

Très bien
60

Moyen
31

Médiocre
12

Mauvais
30

Rapport qualité-prix
3,7
Fonctionnalités
3,9
Simplicité d'utilisation
4,2
Support client
3,6
74% des utilisateurs recommandent cette application
Madison M.

Use in my small businees

Clover has been an excellent option for taking payments in my stores.


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Elizabeth S.

Almost Great...

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.


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Katey K.

For accepting payments

Positive. Much easier than our last system. Just wish they weren't so expensive.


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Jeanine M.

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.


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Brianna C.

If you're considering using Clover...answer: YES

Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.


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Madison M.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 1 001-5 000 employés
Traduire en français
Traduire en français

Use in my small businees

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 06/08/2018
Provenance de l'avis : Capterra

Clover has been an excellent option for taking payments in my stores.

Avantages

My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Inconvénients

Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Elizabeth S.
Secteur d'activité: Divertissement
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

Almost Great...

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 10/05/2020
Provenance de l'avis : Capterra

My overall experience with clover has spanned from the creation of menus and items with sub menus and add ons for each item, as well as specials for days of the week as well as happy hour times to daily usage for pos transactions. Overall I have been very happy with everything, other than the need to set up account through bank, as I mentioned before.

Avantages

I love how easy it is to use clover for grab and go, sit down service, or retail services. It is the only pos system I know of that is easy to use for one or all three of the above type of service. With one pos you can easily switch apps and have optimized layout and design for each of the above, while keeping the same items and menus/submenus.

Inconvénients

I dislike that it has to be used through your bank. It makes it really hard for management to have the ability to access customer support and full features, since most owners dont want their employees, even management, to have access to full banking info.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Katey K.
Secteur d'activité: Hôpitaux et soins de santé
Taille de l'entreprise: 10 000+ employés
Traduire en français
Traduire en français

For accepting payments

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 28/10/2020
Provenance de l'avis : Capterra

Positive. Much easier than our last system. Just wish they weren't so expensive.

Avantages

That it is portable and easy to use for people who are not tech savy. You can also take pictures of people if you need to when you take their payment.

Inconvénients

How expensive it is to replace a machine that is out of it's warranty.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Jeanine M.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

DO NOT BUY A CLOVER DEVICE UNTIL YOU READ THIS REVIEW.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/06/2020
Provenance de l'avis : SoftwareAdvice

Everyone passes the buck. When you call Clover they tell you to call the app maker. You call the app maker and they tell you to call Clover. If you call your bank that you bought the system from, they tell you to call Clover. Everyone is "sorry" but no one can fix the issue or can offer an alternative.

Avantages

There is nothing I like about my Clover device other than the price labels it can print for my products, BUT, that is an additional app you have to pay for and an additional piece of equipment you have to buy, which the rep told me was all included. I have to pay a monthly fee to be able to print price tags, he said that was also included.

Inconvénients

1)Don't get too excited about all the apps they offer! They all cost money (if you want the version that actually does more than the basics) and NONE OF THE THIRD PARTY APPS WORK WITH EACH OTHER!!! So, you may download the rewards app and an invoicing app. Because they don't work together, the customer will never get credit for any of their rewards, etc.. 2) Technical support always says they will call you back but they NEVER do 3)Your system comes with minimal capabilities. Think of it as a calculator that can process payments. 4) Sometimes it keeps accurate inventory counts, sometimes it doesn't. 5) When entering inventory, it frequently saves an item twice. You may enter an item with a quantity of 6. Clover enters the item twice, now you have the item at 12!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Brianna C.
Secteur d'activité: Produits alimentaires
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

If you're considering using Clover...answer: YES

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 28/08/2020
Provenance de l'avis : Capterra

Overall experience is fabulous! We LOVE Clover. Inputting new items is much easier with the handheld Flex, ringing purchases is easier, contactless payment is nice, the option to text/email receipt is great (it doesn't auto-print receipts which saves paper. We seriously love this equipment.

Avantages

The product is easy to use; the android platform is brilliant and was easy to operate. The features are self-explanatory; it was clear how to use many of the features such as splitting transactions by payment or by items.
My favorite part is the reporting; the item sales report is easy to generate and organize by label (which is very useful). It tracks cost as well and at the top of the report it gives an overview of net profit, COGS, and gross profit-very nice.
I also love how easy it is to look up past orders/transactions; the barcode lookup functionality to pull up past orders is so convenient. This is especially helpful for assisting customers with returns.
The migration from our old POS system to Clover was not too bad; we had to input every item by hand, but the handheld Flex machines made this easier.
We are also looking into using one of the apps to integrate online ordering for curbside pick up and delivery. The apps, such as Menufy, use our Clover inventory so the reporting will sync-no double entry!

Inconvénients

There are some features of the software that could be better: We would like a field in the inventory where we can enter the item's brand. The Inventory Audit could be a little easier to use; it would be nice if it showed a running log of items counted (on different devices by different employees) and allowed us to combine those entries into 1 large batch before a final submission.
When applying discounts, it would be more convenient if we could apply a discount to the whole order and then select specific items to remove that discount from them (this is helpful when a customer is purchasing 15-20 items and 1 item cannot have a discount applied to it. With the current way it is programed, in this case we would have to select each item that gets the discount leaving out the 1, or do 2 separate transactions. Would be much easier to apply to all but have the ability to take away.)
The hardware can be a little finicky; the fingerprint scanner for logging into the machine has not been working, however this is not super important because we can log in with a code as well.
We have also been having some issues with duplicate payments; solution pending.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
7,9/10
Basé sur 283 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Clover - Prix

Clover - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
3,7/5
Basé sur 283 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Clover - Fonctionnalités

Clover - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Gestion des contacts
Importation et exportation de données
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3,9/5
Basé sur 283 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Clover - FAQ

Clover - FAQ

Voici quelques-unes des questions fréquentes sur Clover.

Q. Quels sont les types de licence disponibles pour Clover ?

Types de licences disponibles pour Clover :

Type de licence: Abonnement

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Clover ?

Nous n'avons pas d'informations sur les fonctionnalités de Clover.

Q. Qui utilise Clover ?

Utilisateurs habituels du logiciel Clover :

PME, Entreprises de taille moyenne

Q. Dans quelles langues Clover est-il disponible ?

Langues dans lesquelles Clover est disponible :

allemand, anglais

Q. Quels sont les types de licence disponibles pour Clover ?

Types de licences disponibles pour Clover:

Abonnement

Q. Clover prend-il en charge les appareils mobiles ?

Appareils pris en charge par Clover :

Android, iPhone, iPad

Q. Avec quelles applications Clover peut-il s'intégrer ?

Applications s'intégrant à Clover :

360 WiFi, Booker Software, Constant Contact, Deputy, Homebase, Loyalzoo, Mailchimp, Sku IQ, TapMango, bLoyal

Q. Quelles sont les ressources d'aide disponibles pour Clover ?

Ressources d'aide disponibles pour Clover :

FAQ, Base de connaissances, Support en ligne, Tutoriels vidéo, Support téléphonique