NCR Silver

NCR Silver

Tablet-based, point-of-sale system for SMBs

3.7/5 (140 avis)

NCR Silver - Présentation

Description du logiciel NCR Silver

NCR Silver® is a tablet-based, point-of-sale system to help small and medium sized retail businesses manage their entire business, including inventory tracking, employee management, consolidated reporting, mobile POS, and multi-store functionality. NCR Silver integrates with hardware in order to setup an entire POS system. This cloud-based business solution is easy to use and works anywhere – even without a WiFi connection. More than a point-of-sale, NCR Silver® helps businesses to cost effectively track sales, employees, and cash flow with real-time reports in the cloud.

With NCR Silver® users can manage multiple locations, drive loyalty programs, bulk email VIPs, share content on social media, and integrate accounting and payroll right from the back office.

Included with a NCR Silver® subscription is 24-hour customer support and a dedicated Concierge member on hand to set up the store's back office, keep everything up to date, and provide ongoing assistance and training.

NCR Silver - Présentation

Prix

À partir de
79,00 $US/mois

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.


NCR Silver - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour NCR Silver : POS system
Capture d'écran pour NCR Silver : POS system Capture d'écran pour NCR Silver : Payment processing Capture d'écran pour NCR Silver : Electronic signature capture Capture d'écran pour NCR Silver : Tax and tip management Capture d'écran pour NCR Silver : Categorization of catalog Capture d'écran pour NCR Silver : Item selection Capture d'écran pour NCR Silver : POS for mobile Capture d'écran pour NCR Silver : Receipt management

NCR Silver - Avis

NCR Silver - Avis

Note globale
3.7
/
5 140 avis
Excellent
42

Très bien
54

Moyen
21

Médiocre
12

Mauvais
11

Rapport qualité-prix
3.5
Fonctionnalités
3.4
Simplicité d'utilisation
4.1
Support client
3.4
69% des utilisateurs recommandent cette application
Utilisateur vérifié

iPad POS that includes marketing tools!


Traduire avec Google Translate
Wendy W.

NCR Silver meets our multi store needs


Traduire avec Google Translate
Kelley C.

Payment reporting inhancement

Our overall experience with Silver has been great. We have recommended this product to several colleagues.


Traduire avec Google Translate
Taylor N.

NCR Silver is a shoo-in for the Gold

Wonderful customer service, simple set up, easy to customize functions, menus and items.


Traduire avec Google Translate
Lindsey H.

Some very good pros, and some pretty frustrating cons

Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.


Traduire avec Google Translate
Utilisateur vérifié
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

iPad POS that includes marketing tools!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 14/03/2019
Provenance de l'avis : Capterra

Avantages

Having email templates included was huge for us. Customer data integrates with emails, allowing us to segment our customers and send personalized deals.

Inconvénients

Email templates are not as attractive as something like MailChimp, so a working knowledge of html coding can help make them more appealing

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit: 8.0/10

Wendy W.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

NCR Silver meets our multi store needs

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 18/06/2019
Provenance de l'avis : Capterra

Avantages

This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Inconvénients

The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Kelley C.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Payment reporting inhancement

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 02/07/2019
Provenance de l'avis : Capterra

Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Avantages

This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Inconvénients

When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Taylor N.
Secteur d'activité: Restaurants
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

NCR Silver is a shoo-in for the Gold

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 26/11/2019
Provenance de l'avis : Capterra

Wonderful customer service, simple set up, easy to customize functions, menus and items.

Avantages

Super, super simple and easy to use software with plenty of tangible options for setting up menus, options, and variables.

Inconvénients

Currently there is no support for chips on credit cards; a very simple issue that is not a deal breaker in any way.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Lindsey H.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire avec Google Translate

Some very good pros, and some pretty frustrating cons

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/06/2019
Provenance de l'avis : Capterra

Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Avantages

The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Inconvénients

When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
7.3/10
Basé sur 140 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

NCR Silver - Prix

NCR Silver - Prix

À partir de
79,00 $US/mois
Essai gratuit
Abonnement
Rapport qualité-prix

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

Rapport qualité-prix
3.5/5
Basé sur 140 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

NCR Silver - Fonctionnalités

NCR Silver - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3.4/5
Basé sur 140 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur NCR Silver

Plus d'informations sur NCR Silver

NCR Silver - Principales fonctionnalités

  • ACH payment processing
  • Accounting integration
  • Advanced security
  • Automated scheduling
  • Automated “Miss You” and promotional emails
  • Billing & invoicing
  • Built-in email marketing
  • Built-in loyalty marketing
  • Categorization
  • Clock in / out
  • Consolidated reporting
  • Customer database
  • Customer experience management
  • Customer loyalty program
  • Customizable categories
  • Electronic payments
  • Electronic signature capture
  • Email marketing
  • Email receipts
  • Employee management
  • Financial analysis
  • Financial management
  • Gift card system
  • Inventory forecasting
  • Inventory management
  • Inventory tracking
  • Mobile signature capture
  • Multi-channel marketing
  • Multi-location
  • Multi-store management
  • POS
  • Payroll management
  • Product catalog
  • Promotions management
  • Real time reporting
  • Receipt management
  • SSL security
  • Sales reporting
  • Sales tax management
  • Social media integration
  • Stock management

Avantages

  • Track sales, employees, and cash flow from anywhere with NCR Silver's real-time reporting in the cloud.

  • Gain insights into inventory trends and top sellers and make results-based business decisions using NCR Silver's robust data.

  • Attract new customers and engage existing shoppers through loyalty programs, email marketing, and shares on social media.

  • Balance books and pay vendors with integrated accounting and payroll from NCR Silver's back office.

  • Manage multiple locations, communicate and compare sales across sites with one login to NCR Silver back office.

  • NCR Silver - FAQ

    NCR Silver - FAQ

    Voici quelques-unes des questions fréquentes sur NCR Silver.

    Q. Quels sont les types de licence disponibles pour NCR Silver ?

    Types de licences disponibles pour NCR Silver :

    À partir de: 79,00 $US/mois

    Type de licence: Abonnement

    Essai gratuit: Non disponible

    NCR Silver offers flexible payment options whether you want to pay month-to-month or commit to an annual contract. Subscriptions start at $79 per month for the first device.

    Q. Quelles sont les principales fonctionnalités du logiciel NCR Silver ?

    Fonctionnalités du logiciel NCR Silver :

    • ACH payment processing
    • Accounting integration
    • Advanced security
    • Automated scheduling
    • Automated “Miss You” and promotional emails
    • Billing & invoicing
    • Built-in email marketing
    • Built-in loyalty marketing
    • Categorization
    • Clock in / out
    • Consolidated reporting
    • Customer database
    • Customer experience management
    • Customer loyalty program
    • Customizable categories
    • Electronic payments
    • Electronic signature capture
    • Email marketing
    • Email receipts
    • Employee management
    • Financial analysis
    • Financial management
    • Gift card system
    • Inventory forecasting
    • Inventory management
    • Inventory tracking
    • Mobile signature capture
    • Multi-channel marketing
    • Multi-location
    • Multi-store management
    • POS
    • Payroll management
    • Product catalog
    • Promotions management
    • Real time reporting
    • Receipt management
    • SSL security
    • Sales reporting
    • Sales tax management
    • Social media integration
    • Stock management

    Q. Qui utilise NCR Silver ?

    Utilisateurs habituels du logiciel NCR Silver :

    Entreprises de taille moyenne, PME

    Q. Dans quelles langues NCR Silver est-il disponible ?

    Langues dans lesquelles NCR Silver est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour NCR Silver ?

    Types de licences disponibles pour NCR Silver:

    Abonnement

    Q. NCR Silver prend-il en charge les appareils mobiles ?

    Appareils pris en charge par NCR Silver :

    iPhone, iPad

    Q. Avec quelles applications NCR Silver peut-il s'intégrer ?

    Applications s'intégrant à NCR Silver :

    Clear Spider, LevelUp, QuickBooks, Worldpay POS, Xero

    Q. Quelles sont les ressources d'aide disponibles pour NCR Silver ?

    Ressources d'aide disponibles pour NCR Silver :

    FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo