En savoir plus sur NCR Silver

NCR Silver® est un système de point de vente sur tablette destiné à aider les petites et moyennes entreprises de vente au détail à gérer l'ensemble de leur activité, y compris le suivi des stocks, la gestion des employés, les rapports consolidés, les POS (points de vente) mobiles et les fonctionnalités multimagasins. NCR Silver s'intègre au matériel afin de mettre en place un système de POS complet. Cette solution d'entreprise basée sur le cloud est facile à utiliser et fonctionne partout, même sans connexion Wi-Fi. Plus qu'un point de vente, NCR Silver® aide les entreprises à suivre efficacement les ventes, les employés et les flux de trésorerie avec des rapports en temps réel dans le cloud.

Avec NCR Silver®, les utilisateurs peuvent gérer plusieurs sites, gérer des programmes de fidélité, envoyer des e-mails et des VIP en masse, partager du contenu sur les réseaux sociaux et intégrer la comptabilité et la paie directement depuis le back-office.

L'abonnement NCR Silver® comprend un support client 24 h/24 et la présence d'un membre Concierge dédié pour mettre en place le back-office du magasin, maintenir tout à jour et fournir une assistance et une formation continues.

Options de tarification dès :

79,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à NCR Silver

Clients types

  • Auto-entrepreneurs
  • Petites entreprises (de 2 à 50 employés)
  • Moyennes entreprises (de 51 à 500 employés)
  • Grandes entreprises (500 employés minimum)

Déploiement

  • Basé sur le cloud
  • Sur site

Disponible dans les pays suivants

États-Unis

Langues

anglais

Options de tarification dès :

79,00 $US/mois

  • Version gratuite
  • Essai gratuit
  • Abonnement

Les 5 meilleurs logiciels similaires à NCR Silver

Images

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Vidéo de NCR Silver
Vidéo de NCR Silver
NCR Silver Logiciel - 1
NCR Silver Logiciel - 2
NCR Silver Logiciel - 3
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NCR Silver Logiciel - 5
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NCR Silver Logiciel - 8

Fonctionnalités

Nombre total de fonctionnalités pour NCR Silver : 47

  • Base de données de clients
  • Caisse pour détaillant
  • Caisse pour restaurants
  • Carte de fidélité
  • Catalogue de produits
  • Catégories personnalisables
  • Commande en ligne
  • Comptes clients
  • Contrôles/Permissions d'accès
  • Emplacements multiples
  • Facturation
  • Gestion de l'e-commerce
  • Gestion de la trésorerie
  • Gestion de la vente au détail
  • Gestion de table
  • Gestion des cartes cadeaux
  • Gestion des commandes
  • Gestion des conseils
  • Gestion des employés
  • Gestion des livraisons
  • Gestion des prix
  • Gestion des promotions
  • Gestion des remises
  • Gestion des retours
  • Gestion des reçus
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des stocks
  • Gestion des taxes de vente
  • Intégration comptable
  • Intégration des médias sociaux
  • Lecture de codes-barres et de tickets
  • Marketing multicanal
  • Paiements électroniques
  • Partage de l'addition
  • Point de vente (PDV)
  • Pointage à l'arrivée/au départ
  • Rapports de ventes
  • Rapports en temps réel
  • Rapports et analyses
  • Signature électronique
  • Suivi de l'inventaire
  • Suivi des retours
  • Sécurité SSL
  • Vérifications distinctes
  • e-mail marketing
  • Écran tactile

Alternatives

Toast POS

4,1
Alternative n° 1 à NCR Silver
La solution de POS Toast est une plateforme cloud de gestion de restaurant qui permet de réduire les coûts opérationnels...

Clover

4,0
Alternative n° 2 à NCR Silver
Clover est une plateforme tout-en-un conçue pour aider les commerces en ligne et hors ligne, les services de restauratio...

Cash Register Express

3,3
Alternative n° 3 à NCR Silver
Cash Register Express is a point of sale software designed to help businesses manage their day-to-day operations,...

Square Point of Sale

4,7
Alternative n° 4 à NCR Silver
Square Point of Sale est une solution de point de vente pour les appareils Android et iOS qui comprend des outils de...

Avis

Note globale

3,7 /5
(143)
Rapport qualité-prix
3,5/5
Fonctionnalités
3,4/5
Simplicité d'utilisation
4,1/5
Support client
3,4/5

Vous avez déjà NCR Silver ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 143
Lindsey
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Some very good pros, and some pretty frustrating cons

Publié le 19/06/2019

Overall I would still use this system even if we weren't required to by the franchise. Partly...

Overall I would still use this system even if we weren't required to by the franchise. Partly because I wouldn't want to have to deal with switching over to a new system, but also because every system has its own issues and I don't think there are any other solutions out there that are better than this, at least in the price range of a small business. I believe NCR is working to fix the issues, at least, and I like the feel of the system. I would appreciate a little more transparency about issues that could affect reporting of sales data or processing of credit card transactions.

Avantages

The software is easy to use and relatively intuitive; new employees pick up the POS system quickly. The developers have been gradually adding desired functions that have been great improvements, and I imagine they will continue to do so. While some of the other stores in our franchise have complained about not being able to reach customer support in a timely manner, I myself have always been able to get through to them quickly and they are always helpful in working through issues.

Inconvénients

When the software has an issue, it tends to not be a small one. Also, it seems like NCR will work on fixing the issue but not let everyone know that there WAS an issue, even when it may affect your reporting of sales. For example, there have been software glitches where the over/short number for the registers was not getting recorded by NCR. We only discovered this because another store in our franchise figured it out and reported it. I never saw any communication from NCR letting people know about it, the issue was just resolved quietly a while later. Plus, almost every time there is an update, there are usually major issues with functionality for about the next week that can affect the ability to process transactions. The software/hardware interface has some issues as well.

Veeka
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

NCR Silver

Publié le 20/07/2018

Overall it has been a great experience - we went from writing paper slips for every transaction and...

Overall it has been a great experience - we went from writing paper slips for every transaction and entering each one manually into Quickbooks to just generating a couple of reports each day in the back office and entering those. It has been wonderful to have saved customer information in the system and not having to rewrite their address again. This is saving us a lot of time and our customers are impressed with our contemporary POS systems since we're a small family business and they don't expect us to be tech-savvy.

Avantages

We like that the software is intuitive and has clean design. We like being able to arrange our products in categories ourselves, ability to sell items by singles or by weight, being able to track products sold etc.

Inconvénients

We would like to have more control over receipt printing. Since we do a lot of deliveries, we would want to be able to set the font larger for the customer address and the quantity of the products, also being able to print double receipts right away would be great - one for the customer and one for the delivery driver (right now we have to look up the last transaction and reprint, which is at least 4 steps) We also would like to be able to access older transactions from the POS system - many of our customers want to look up what they ordered last season, or two seasons ago and to do that we have to go through a very long process in back office right now - it's requires going to "results", then "POS transactions" setting the dates manually (no easy option for 1 or multiple years), then searching for customer name, and clicking "line items" for each transaction we want to check. Aside from being a long process, I also don't find that the names for these actions fit how we think of them when we are looking them up. Also merging customer history would be nice - sometimes we accidentally create double or triple customer accounts and it would be nice to be able to combine them.

Wendy
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

NCR Silver meets our multi store needs

Publié le 18/06/2019

Avantages

This cloud based system met the majority of our needs when I began searching for a new POS system when our retail store was adding a second location. I was looking for a system that could be accessed remotely, share information between the locations and could grow as our store grows. The 24/7 Customer Service is reliable and accessible. Most times, a single phone call is all it takes to resolve a problem.

Inconvénients

The biggest drawback was discovered shortly after we began installation. We were told during the sales pitch that our system of alpha numeric sku numbers would easily transfer to NCR silver. The use of the bar code scanners and ticketing system would be simple process. This was not the case. We have to manually key in the alpha numeric sku numbers which is much more time consuming the scanning.
Four years later, we have of course adapted.

Gil
Note globale
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good compromise between cost and functionality, and great customer service

Publié le 23/07/2018

This is a very affordable all-in-one system that lets us track sales, track employee hours and...

This is a very affordable all-in-one system that lets us track sales, track employee hours and performance, and process credit cards. It does what it is supposed to do quite well. However, like any software, it takes some getting used to, and it is only after a few weeks that you really get comfortable with it. We live in an area where our internet keeps going down, and this system will continue to function even with the internet down. One important note for people in a similar situation is that you should not use the recommended configuration if your internet is shaky. (Their customer service helped us wit this.) They recommend a secure hard wire from the main printer to the internet modem. When the internet goes down, that interrupts communication back to the ipad, and the printer and cash drawer are not functional. Instead, as their person advised us, we use Bluetooth for that connection, and that way the iPad always is connected to the printer and the cash drawer. A minor hassle occurs sometimes when the internet goes down and devices pick up different floating IP addresses, in which case you have to delete existing connections and reconnect the new ones. I believe you can avoid this by using fixed IP addresses, but am not sure how to do that. These are pretty minor glitches once you get used to them.

Avantages

POS software is something that you use in real time so it is essential that you be able to fix problems quickly. Their customer service is very good - they almost always pick up at once and they are always able to tell you what to do.

Inconvénients

This is a multi-use system. As a restaurant, we had to get used to some features that are more for general retail, although it does contain things like table assignment and so forth.

Kelley
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Payment reporting inhancement

Publié le 02/07/2019

Our overall experience with Silver has been great. We have recommended this product to several...

Our overall experience with Silver has been great. We have recommended this product to several colleagues.

Avantages

This software is very easy to use and set-up. There are a lot of helpful reports you can run. I like that you can view your business activity remotely from your smart phone.

Inconvénients

When there is a problem it is sometimes difficult for customer support to fix the problem until the next update. This is frustrating because you are left to wait up to three months or more.

Afficher 5 avis sur 143 Lire tous les avis

NCR Silver - FAQ

Voici quelques-unes des questions fréquentes sur NCR Silver.

Types de licences disponibles pour NCR Silver :

  • À partir de : 79,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Non disponible

Utilisateurs habituels du logiciel NCR Silver :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Langues dans lesquelles NCR Silver est disponible :

anglais

Appareils pris en charge par NCR Silver :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à NCR Silver :

LevelUp, QuickBooks Online Advanced, Xero

Ressources d'aide disponibles pour NCR Silver :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour NCR Silver.