NCR Counterpoint

NCR Counterpoint

Complete retail management solution

3.7/5 (104 avis)

NCR Counterpoint - Présentation

Description du logiciel NCR Counterpoint

NCR Counterpoint offers a full point of sale & inventory management system. It allows retailers to run their businesses with complete access to data wherever they are.

Its point of sale management system integrates a touchscreen interface, allowing you to handle your teams and your products efficiently. With NCR Counterpoint, you can modify your prices and make sales whenever you want.

Inventories & stock management are made easier thanks to NCR. Its physical inventory system allows you to count your items properly, while you can move your stock within your stores & check your articles in the application.

The application also provides you a mobile interface to keep you updated and to access information from wherever you are. Receive text & email alerts when something unusual happens.

Also increase your sales by making email marketing campaigns, efficiently targeting your customers through your client database.

NCR Counterpoint - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Rapport qualité-prix

Contact NCR Counterpoint for pricing.


NCR Counterpoint - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis
Langues
anglais

Captures d'écran

Capture d'écran pour NCR Counterpoint : NCR Counterpoint's touchscreen interface
Capture d'écran pour NCR Counterpoint : NCR Counterpoint's touchscreen interface Capture d'écran pour NCR Counterpoint : Payment tools on NCR Counterpoint

NCR Counterpoint - Avis

NCR Counterpoint - Avis

Note globale
3.7
/
5 104 avis
Excellent
39

Très bien
30

Moyen
16

Médiocre
13

Mauvais
6

Rapport qualité-prix
3.5
Fonctionnalités
3.7
Simplicité d'utilisation
3.7
Support client
3.5
66% des utilisateurs recommandent cette application
Tim S.


Traduire avec Google Translate
Lars C.

A Review On NCR Counterpoint

We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.


Traduire avec Google Translate
Michael M.

Server based and super customizable.

One of the most complete Pos systems I've ever used. It is a true Point of sale, not cloud based. everything can be housed internally


Traduire avec Google Translate
Gerald A.

Strong on retail weak on purchasing and other areas.

As a software they have some work to do.


Traduire avec Google Translate
Maria W.

Great product that handles multiple functions


Traduire avec Google Translate
Tim S.
Secteur d'activité: Logiciels
Taille de l'entreprise: 13-50 employés

Note sans commentaire

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/10/2018
Provenance de l'avis : GetApp

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Lars C.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

A Review On NCR Counterpoint

Publié le 21/04/2016
Provenance de l'avis : GetApp

We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Avantages

NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Inconvénients

Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Michael M.
Taille de l'entreprise: 13-50 employés
Traduire avec Google Translate

Server based and super customizable.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 25/06/2018
Provenance de l'avis : Capterra

One of the most complete Pos systems I've ever used. It is a true Point of sale, not cloud based. everything can be housed internally

Avantages

When We used counterpoint it was an amazing program, you could build and customize every aspect of the experience. any report could be built and implemented relatively quickly. items were easy to create, you could time in/out all of your logistical data was there as well. customer service was great as well, very fast and friendly service. software was included as well, it was truely an all in one service.

Inconvénients

This can be a very expensive system to use and is server based. If your server is not well maintained then you will have issues, if you don't have the capital to invest in the hardware then this is not for you either.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Gerald A.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 51-200 employés
Traduire avec Google Translate

Strong on retail weak on purchasing and other areas.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/11/2018
Provenance de l'avis : Capterra

As a software they have some work to do.

Avantages

I have been using CP for years now. Not a bad software but NCR will not address the issue in purchasing for restocking a non selling location such as a warehouse, you will have to do that manually, very poor. It is also weak on automation and managing bins on locations. To develop these area you will have to pay to customize an already expensive software. Reporting is also not the best since this software is quite old now and it seems that NCR has stopped doing much developments.

Inconvénients

Purchasing for non selling locations and bin location management. Also reporting.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 5.0/10

Maria W.
Traduire avec Google Translate

Great product that handles multiple functions

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/03/2018
Provenance de l'avis : Capterra

Avantages

NCR has multiple functionalities, from POS, scanning, touch screen, cash capabilities, time punches.

Inconvénients

When one function is down it causes the dominos effect and affects the other functions as well. Customer service is no help you'll find your self with three phone calls three different reference numbers and the issue still not fixed

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Recommandation utilisateur
6.7/10
Basé sur 104 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

NCR Counterpoint - Prix

NCR Counterpoint - Prix

À partir de
N/A
Essai gratuit
Rapport qualité-prix

Contact NCR Counterpoint for pricing.

Contact NCR Counterpoint for pricing.

Rapport qualité-prix
3.5/5
Basé sur 104 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

NCR Counterpoint - Fonctionnalités

NCR Counterpoint - Fonctionnalités

API
Base de données de clients
Champs personnalisables
Données en temps réel
Enquêtes et feedback
Gestion des calendriers
Importation et exportation de données
Intégration CRM
Intégration de tiers
Intégration des e-mails
Intégration des médias sociaux
Modèles personnalisables
Notifications automatiques
Paiements électroniques
Rappels
Rapports et statistiques
Rapports personnalisables
Stratégie de marque personnalisable
Suivi des activités
Tableau de bord d'activités
Fonctionnalités
3.7/5
Basé sur 104 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Plus d'informations sur NCR Counterpoint

Plus d'informations sur NCR Counterpoint

NCR Counterpoint - Principales fonctionnalités

  • Automated credit card settlements
  • Automated recurring marketing tools
  • Configurable touchscreen interface
  • Custom prices rules
  • Hosted electronic payment gateway
  • Integrated email marketing tool
  • Inventory management
  • Margin driving prices tools
  • Marketing campaign reporting
  • Mobile point of sale
  • NCR hardware optimization
  • Physical inventory system
  • Purchasing automation tools
  • Retail management
  • Sales, returns, orders & layaways handling
  • Secured data storage
  • Shelf analysis
  • Text & email alerts
  • Transfer advice report
  • Vendor costs, items & lead time management

Avantages

  • NCR Counterpoint includes a point of sale management system permitting you to handle sales, returns, orders & layaways with no inaccuracies. Purchase new items, identify sale trends & track your stocks directly into the application. Also benefit from NCR's secured payment solution & gateway.

  • Manage your stocks & articles directly on NCR Counterpoint. Complete records of all of your articles and manage them as you wish. The application offers users the flexibility of either handling pricing themselves or automating it based on pre-set margins. Physical inventories are also made easier with the integrated physical inventory system.

  • Thanks to its integration features, easily manage your eshop along with your retailing software. Gain time by keeping your inventory in one location & reduce data entry errors through automatical order importation.

  • NCR Counterpoint allows you to be updated wherever you are thanks to its mobile features. The application sends you emails & text alerts when you need them. A mobile application is also available for you to check your inventory, your orders & to sell from your location.

  • NCR Counterpoint also provides email marketing features. Thanks to your clients information database stocked in the application, target them easily with recurring email marketing campaigns. You can also check your sales fluctuations after your marketing campaigns.

  • NCR Counterpoint - FAQ

    NCR Counterpoint - FAQ

    Voici quelques-unes des questions fréquentes sur NCR Counterpoint.

    Q. Quels sont les types de licence disponibles pour NCR Counterpoint ?

    Types de licences disponibles pour NCR Counterpoint :

    Essai gratuit: Disponible

    Contact NCR Counterpoint for pricing.

    Q. Quelles sont les principales fonctionnalités du logiciel NCR Counterpoint ?

    Fonctionnalités du logiciel NCR Counterpoint :

    • Automated credit card settlements
    • Automated recurring marketing tools
    • Configurable touchscreen interface
    • Custom prices rules
    • Hosted electronic payment gateway
    • Integrated email marketing tool
    • Inventory management
    • Margin driving prices tools
    • Marketing campaign reporting
    • Mobile point of sale
    • NCR hardware optimization
    • Physical inventory system
    • Purchasing automation tools
    • Retail management
    • Sales, returns, orders & layaways handling
    • Secured data storage
    • Shelf analysis
    • Text & email alerts
    • Transfer advice report
    • Vendor costs, items & lead time management

    Q. Qui utilise NCR Counterpoint ?

    Utilisateurs habituels du logiciel NCR Counterpoint :

    Grandes entreprises, Entreprises de taille moyenne

    Q. Dans quelles langues NCR Counterpoint est-il disponible ?

    Langues dans lesquelles NCR Counterpoint est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour NCR Counterpoint ?

    Nous n'avons pas d'informations sur les types de licences de NCR Counterpoint.

    Q. NCR Counterpoint prend-il en charge les appareils mobiles ?

    Appareils pris en charge par NCR Counterpoint :

    iPhone, iPad

    Q. Avec quelles applications NCR Counterpoint peut-il s'intégrer ?

    Applications s'intégrant à NCR Counterpoint :

    Clear Spider, Passport Business Solutions

    Q. Quelles sont les ressources d'aide disponibles pour NCR Counterpoint ?

    Ressources d'aide disponibles pour NCR Counterpoint :

    Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo