En savoir plus sur NCR Counterpoint

NCR Counterpoint offre un point de vente complet et un système de gestion des stocks. Elle permet aux commerces de détail de gérer leurs activités avec un accès complet aux données, où qu'elles se trouvent.

Son système de gestion de point de vente intègre une interface tactile, vous permettant de gérer efficacement vos équipes et vos produits. Avec NCR Counterpoint, vous pouvez modifier vos prix et effectuer des ventes quand vous le souhaitez.

La gestion des stocks et des inventaires est facilitée grâce à NCR. Son système d'inventaire physique vous permet de compter correctement vos articles, tout en vous permettant de déplacer votre stock dans vos magasins et vérifier vos articles dans l'application.

L'application fournit également une interface mobile pour vous tenir informé et accéder aux informations où que vous soyez. Recevez des textos et des alertes par e-mail en cas de problème inhabituel.

Augmentez également vos ventes en créant des campagnes d'e-mail marketing, ciblant efficacement vos clients via votre base de données client.

Appareils

Pour quelle entreprise ?

TPE PME GE

Disponible dans les pays suivants

États-Unis

Langues

anglais

Images

NCR Counterpoint's touchscreen interface
Payment tools on NCR Counterpoint
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Vidéo de NCR Counterpoint
Capture d'écran pour NCR Counterpoint : NCR Counterpoint's touchscreen interface Capture d'écran pour NCR Counterpoint : Payment tools on NCR Counterpoint

Fonctionnalités

Nombre total de fonctionnalités pour NCR Counterpoint : 3

  • Alertes par e-mail
  • Bons de commande
  • Rapports de ventes

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Avis

Note globale

3,6 /5
(87)
Rapport qualité-prix
3,6/5
Fonctionnalités
3,6/5
Simplicité d'utilisation
3,7/5
Support client
3,6/5

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Afficher 5 avis sur 87
Tim S.
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Publié le 08/10/2018

Deanna S.
Note globale
  • Secteur d'activité: Vente au détail
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

It has been a road

Publié le 24/03/2016

Avantages

I purchased Counterpoint software in 2000. In 2006 I upgraded to SQL Counterpoint. I have a small Christmas store so keeping up with inventory is very important to me. I think it was in 2006 I open my web page with counterpoint called CPOline because the website and pos were interfaced so if I was out of stock in the store, I was out of stock on the web site. In August 2015 I started looking into the new website with counterpoint called NRO because it is mobile friendly were CPOline is not. Along with that I was looking at the new CC machine because of the chip cards. It was very costly to change CC machines with Counterpoint. So I started shopping around for a different POS system. I downloaded a demo, I was shown other demos online and you know what happened? I discovered that I had the best POS on the market. I already knew how to use it (didn't have to relearn a new POS system) and they are very expensive (mine was already paid for) I looked until February 2016. That is when the light went off and I started working on getting my new website up and going. And I went to Heartland Credit Card Company and have a machine out side of my POS so I can take the new chip credit cards. But I am using Secure Pay through Counterpoint for my website.

Inconvénients

The thing that I like least about this is...it is hard for me to do updates myself. I like to be able to do all the things I need to do and this software is not real friendly that way. It is a big software and does lots of good things. Has tons of reports. I just found a new one the other days after working on it for 15 years. The other thing is you need to have a good partner that knows this software. I have had two real bad ones but I think I have finally found a good set of partners.

Kevin W.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Small Retail Operations

Publié le 09/02/2017

Our experience with NCR was great! Opening our first retail B&M was quite the challenge and NCR was...

Our experience with NCR was great! Opening our first retail B&M was quite the challenge and NCR was able to help us with multiple tasks on one convenient platform. NCR featured all of the essentials. Time clock, multiple employee log-in, built-in CRM program, inventory management (I'll cover this more), and several other retail functionalities. We did not use many of the restaurant features as they were irrelevant to our operations. From memory, NCR Support was helpful and friendly, although the MAJOR issues we had took so long to fix, that we chose a different POS company in the long run.

Avantages

Convenient UX, Desktop Retail Management, CRM, Time Clock with Reports, Inventory Management with 6 Week Moving Average and Several Reports, Quickbooks Online Integration

Inconvénients

Overall untrustworthy Inventory Management! We had SEVERAL issues with NCR not recording a decrease in inventory after the sale. At the time, there was not a Purchase Order / Receiving framework. No transfers between multiple locations.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Articles de sport
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Software For Point of Sale

Publié le 31/12/2020

Counterpoint made our inventory and POS terminals simpler and more efficient.

Counterpoint made our inventory and POS terminals simpler and more efficient.

Avantages

Counterpoint has been great for our point of sale and inventory system. Simple ways to do most everything and extremely easy to get people up and trained on the system.

Inconvénients

Any regulation related tracking is very poorly put together. Routinely updates are pushed that force us to have violations with the ATF and it rarely gets fixed. They promise to build it compliant but have yet to deliver anything that doesn't cause more headache then its worth.

Lars C.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 11-50 employés
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

A Review On NCR Counterpoint

Publié le 21/04/2016

We have been using NCR Counterpoint at our computer retail store for years now, and despite some of...

We have been using NCR Counterpoint at our computer retail store for years now, and despite some of the flaws, it has been an invaluable tool for our daily operations. It's not too complicated to learn how to use this, if you devote some time to learn the different features & procedures necessary for functionality. It is mostly reliable and stable, barring a few instances where it can seem unstable or glitchy. Didn't have a chance to use customer service, so I can't really comment on that. Our internal IT takes care of all the issues, and they seem to be able to be resolved fine, so I can only give 3 stars.

Avantages

NCR Counterpoint is able to keep track of past retail sales tickets and invoices, as well as allowing to reprint past receipts/invoices through various search filters. NCR Counterpoint also allows us do a quick refund after return on the customer's same card swiped, as long as it is on the same day. NCR Counterpoint has a way to quickly view the available inventory stock for a particular item across all of our registered store locations.

Inconvénients

Sometimes NCR Counterpoint will crash when minimized or hidden, and you would immediately lose the ticket that you are working on, making it unable to be recovered at all. NCR Counterpoint also closes the Ticket Query/Entry window automatically after making and order or quote, it would be better if it stayed open so you can quickly jump to the next ticket without having to retype your password all the time.

Afficher 5 avis sur 87 Lire tous les avis

NCR Counterpoint - FAQ

Voici quelques-unes des questions fréquentes sur NCR Counterpoint.

Nous n'avons pas d'informations sur les fonctionnalités de NCR Counterpoint.

Utilisateurs habituels du logiciel NCR Counterpoint :

Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Langues dans lesquelles NCR Counterpoint est disponible :

anglais

Appareils pris en charge par NCR Counterpoint :

Nous n'avons pas d'informations sur les intégrations offertes par NCR Counterpoint.

Ressources d'aide disponibles pour NCR Counterpoint :

Service client/e-mail, Base de connaissances, Support téléphonique, Service de support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour NCR Counterpoint.