--- description: Zoho SalesIQ : qu'en pensent les utilisateurs ? Lisez les avis sur Zoho SalesIQ, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho SalesIQ - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/561/live-chat/software) > [Zoho SalesIQ](/software/101511/zoho-salesiq) # Zoho SalesIQ Canonical: https://www.getapp.fr/software/101511/zoho-salesiq Page: 1 / 5\ Suivant: [Next page](https://www.getapp.fr/software/101511/zoho-salesiq?page=2) > Un outil d'engagement client tout-en-un avec chat en direct, suivi des visiteurs du site Web et capacités d'analyse. > > Verdict: Rated **4.4/5** by 98 users. Top-rated for **Probabilité de recommander le produit**. ----- ## Quick Stats & Ratings | Metric | Notation | Detail | | **Note globale** | **4.4/5** | 98 Avis | | Simplicité d’utilisation | 4.4/5 | Based on overall reviews | | Support client | 4.1/5 | Based on overall reviews | | Rapport qualité-prix | 4.4/5 | Based on overall reviews | | Fonctionnalités | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Zoho - **Founded**: 1996 ## Commercial Context - **Prix à partir de**: 0,00 € - **Type de licence**: (Free version available) (pendant l'essai gratuit) - **Target Audience**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000 - **Deployment & Platforms**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, coréen, danois, espagnol, français, grec, hindi, hongrois, indonésien, italien, japonais, néerlandais, polonais, portugais, russe, slovène, suédois, thaï, turc, ukrainien, vietnamien - **Available Countries**: Afrique du Sud, Albanie, Algérie, Allemagne, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Bahamas, Bahreïn, Barbade, Belgique, Belize, Bermudes, Biélorussie and 169 more ## Fonctionnalités - API - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Authentification unique - Autoresponders - Base de données de clients - Base de données de contacts - Bot pré-configuré - CRM - Cartographie du parcours client - Champs personnalisables - Chat en temps réel - Chat et messagerie - Chat proactif - Chatbot - Collaboration entre plusieurs utilisateurs - Communication multicanal - Contrôles/Permissions d'accès - Création de contenu ## Integrations (50 total) - AWeber - ActiveCampaign - Aurea Campaign Manager - BigCommerce - Breeze - CS-Cart Store Builder - Campaign Monitor by Marigold - Clicky - CoreCommerce - Drupal - GAO Telephony - GetResponse - Google Analytics 360 - HappyFox Help Desk - HubSpot Marketing Hub ... and 35 more integrations ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) ## Catégories connexes - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels d'engagement de ventes](https://www.getapp.fr/directory/2791/sales-engagement-platform/software) - [Logiciels de chatbots](https://www.getapp.fr/directory/2795/chatbot/software) - [Logiciels de web analytics](https://www.getapp.fr/directory/109/web-analytics/software) ## Logiciels similaires 1. 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[Pipedrive](https://www.getapp.fr/software/90507/pipedrive) — 4.5/5 (3042 reviews) ## Avis ### "The best way for interacting with website visitors" — 5.0/5 > **Lyes** | *30 janvier 2019* | Services et technologies de l'information | Recommendation rating: 10.0/10 > > **Avantages**: - The ease of use - The accuracy of tracking - The mobile and desktop App - Wide possibilities of customization - Easy screen sharing from within the chat window - Audio call feature - Very responsive technical support > > **Inconvénients**: - The desktop application is a slight resource intensive - We can not well proportionate our Logo (too small) > > Very happy with the solution. It allows me to be closer to my clients and more available to them. It also allows me to impress my prospects and be more receptive to their needs. ----- ### "Zoho Sales IQ Software" — 5.0/5 > **Stefanie** | *23 janvier 2019* | Internet | Recommendation rating: 10.0/10 > > **Avantages**: It is a helpful tool that generates leads for us with the chat automation feature. > > **Inconvénients**: Its price, it costs quite the penny, but it's worth the investment. ----- ### "Helps in managing live chat, but wish we could have more automation" — 3.0/5 > **Karishma** | *18 janvier 2023* | Hôtellerie | Recommendation rating: 5.0/10 > > **Avantages**: It is a simple and effective way to provide live chat to users. Like the fact that we can integrate our knowledge base, which helps support agents quickly pass on relevant articles. > > **Inconvénients**: The reporting and analytics are subpar. Tried asking their support about what the metrics mean and how they are calculated, but did not get clear answers.Chatbot automation is very complicated. Very difficult to set up chatbots, the UI is super complex to understand. ----- ### "Great live chat tool" — 5.0/5 > **Swadesh** | *31 mars 2022* | Services environnementaux | Recommendation rating: 9.0/10 > > **Avantages**: I love that SalesIQ integrates well with other Zoho apps like the CRM, we can chat history in the CRM. > > **Inconvénients**: Nothing much to dislike, one thing maybe is that the status stays as Live even if you've closed the app and I have to always change my status to offline. So would be great if it automatically does that. > > Overall, the experience has been good. It's the best solution we've found for live website chat and we're excited to explore the other features in the coming months. ----- ### "Simple implementation. CRM Integration. Valuable insight." — 5.0/5 > **Katharine** | *23 janvier 2019* | Enseignement supérieur | Recommendation rating: 10.0/10 > > **Avantages**: Being able to automatically push chats into our CRM (ZohoCRM) as leads is just one helpful feature of Zoho Sales IQ. We are also able to see correlation between chats, pages visited, and user behavior. It provides reliable data to us and a positive user experience to our customers. > > **Inconvénients**: I wish there were more powerful reporting tools. The daily reports tell things like top referral sources, page visited--things about visitor behavior. It would be great to be able to view that over time within Zoho SalesIQ. > > Zoho SalesIQ has provided an elevated chat experience for our prospective customers and sales team. ----- Page: 1 / 5\ Suivant: [Next page](https://www.getapp.fr/software/101511/zoho-salesiq?page=2) ## Links - [View on GetApp](https://www.getapp.fr/software/101511/zoho-salesiq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data