Pulseway - Présentation

Description du logiciel Pulseway

Pulseway est un logiciel de surveillance et de gestion à distance.

Pulseway - Présentation

Prix

À partir de
40,00 $US/mois

Types de licence

Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix

Pulseway - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
Australie, Brésil, Canada, Allemagne, Inde et 4 autres, Japon, Mexique, Royaume-Uni, États-Unis
Langues
anglais, allemand

Captures d'écran

Capture d'écran pour Pulseway : monitoring from any mobile device.
Capture d'écran pour Pulseway : monitoring from any mobile device. Capture d'écran pour Pulseway : network discovery Capture d'écran pour Pulseway : patch management Capture d'écran pour Pulseway : patch management Capture d'écran pour Pulseway : backup Capture d'écran pour Pulseway : Backup straight from your Phone

Pulseway - Avis

Pulseway - Avis

Note globale
4,7
/
5
Excellent
106

Très bien
33

Moyen
4

Médiocre
1

Mauvais
1

Rapport qualité-prix
4,7
Fonctionnalités
4,5
Simplicité d'utilisation
4,7
Support client
4,8
96% des utilisateurs recommandent cette application
Corey J.

Low Cost RMM with Great Value

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.


Traduire avec Google Translate
Paul L.

Premium RMM at Great Cost

Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.


Traduire avec Google Translate
Rex S.

A Low Cost Option with Everything!

For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.


Traduire avec Google Translate
Sean R.

Amazing Product

Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features


Traduire avec Google Translate
Eric W.

I did it the Pulseway

My clients have a good overview of their inventory. Updating windows is effortless.


Traduire avec Google Translate
Corey J.
Secteur d'activité: Meubles
Taille de l'entreprise: 201-500 employés
Traduire en français

Low Cost RMM with Great Value

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 30/05/2019
Provenance de l'avis : Capterra

We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.

Avantages

Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates

Inconvénients

No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 8.0/10

Paul L.
Secteur d'activité: Informatique et sécurité réseau
Taille de l'entreprise: 2-10 employés
Traduire en français

Premium RMM at Great Cost

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 22/05/2019
Provenance de l'avis : Capterra

Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Avantages

This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Inconvénients

Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 9.0/10

Rex S.
Secteur d'activité: Informatique et sécurité réseau
Taille de l'entreprise: 2-10 employés
Traduire en français

A Low Cost Option with Everything!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 06/03/2019
Provenance de l'avis : Capterra

For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Avantages

It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Inconvénients

Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 6.0/10

Sean R.
Secteur d'activité: Informatique et sécurité réseau
Taille de l'entreprise: 2-10 employés
Traduire en français

Amazing Product

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 30/05/2019
Provenance de l'avis : Capterra

Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features

Avantages

Very Fast and Reliable Product. this product and made it 100 times easier to monitor and responded to failures within minutes rather than the end user calling hours after a problem has arrived. This product is has endless features and endless customization for automation.

Inconvénients

1 update to fix Web viewing of server backups took a long time to fix ( this is now working and flawless), and does not support Legacy OS (Server 2008, Server 2003) but it is a good thing to move forward.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Eric W.
Secteur d'activité: Services et technologies de l'information
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

I did it the Pulseway

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 25/05/2019
Provenance de l'avis : Capterra

My clients have a good overview of their inventory. Updating windows is effortless.

Avantages

easy to use and to deploy. Good reporting functionality. Patching and monitoring is super!

Inconvénients

The PSA functionality is too much. It would be easier to select which modules you actually need. The remote desktop feature is very limited in comparison to Teamviewer. It would be nice to have a dutch translation.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
9,2/10
Basé sur 145 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Pulseway - Prix

Pulseway - Prix

À partir de
40,00 $US/mois
Essai gratuit
Gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4,7/5
Basé sur 145 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Pulseway - Fonctionnalités

Pulseway - Fonctionnalités

API
Alertes et remontée des problèmes
Audit
Autorisations basées sur les rôles
Contrôle d'accès
Données en temps réel
Gestion de la conformité
Gestion des autorisations
Gestion des flux de travail
Importation et exportation de données
Interface glisser-déposer
Intégration de tiers
Monitoring
Notifications automatiques
Outils de collaboration
Rapports et statistiques
Suivi des activités
Surveillance en temps réel
Tableau de bord d'activités
Visualisation de données
Fonctionnalités
4,5/5
Basé sur 145 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Vidéos et tutoriels

Vidéos et tutoriels

Pulseway - FAQ

Pulseway - FAQ

Voici quelques-unes des questions fréquentes sur Pulseway.

Q. Quels sont les types de licence disponibles pour Pulseway ?

Types de licences disponibles pour Pulseway :

À partir de: 40,00 $US/mois

Type de licence: Gratuit, Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Pulseway ?

Nous n'avons pas d'informations sur les fonctionnalités de Pulseway.

Q. Qui utilise Pulseway ?

Utilisateurs habituels du logiciel Pulseway :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, À but non lucratif, Administration publique, PME

Q. Dans quelles langues Pulseway est-il disponible ?

Langues dans lesquelles Pulseway est disponible :

anglais, allemand

Q. Quels sont les types de licence disponibles pour Pulseway ?

Types de licences disponibles pour Pulseway:

Gratuit, Abonnement

Q. Pulseway prend-il en charge les appareils mobiles ?

Appareils pris en charge par Pulseway :

Android, iPhone, iPad

Q. Avec quelles applications Pulseway peut-il s'intégrer ?

Applications s'intégrant à Pulseway :

Autotask, Autotask, IT Glue, ManageEngine AlarmsOne, PagerDuty, Pulseway Patch, Slack, Slack, Webroot, Zendesk

Q. Quelles sont les ressources d'aide disponibles pour Pulseway ?

Ressources d'aide disponibles pour Pulseway :

FAQ, Forum, Support en ligne, Support téléphonique, Tutoriels vidéo, Base de connaissances