Pulseway - Présentation
Description du logiciel Pulseway
Pulseway est une puissante plateforme de gestion informatique qui surveille et gère les appareils et applications Windows, Linux, Mac, SNMP. Elle est utilisée par plus de 6 000 entreprises du monde entier pour rationaliser leurs opérations informatiques et réduire les temps d'arrêt.
Grâce à une automatisation puissante pour la correction automatique, la gestion et le déploiement des correctifs, les administrateurs système et les techniciens informatiques peuvent être plus efficaces et résoudre des problèmes critiques avant même que quiconque s'en rende compte.
Toutes les fonctionnalités sont disponibles depuis l'application web et depuis les applications mobiles natives disponibles sur iOS et Android.
Pulseway - Présentation
Prix
Types de licence
Pulseway - Fonctionnalités
Médias


Pulseway - Avis
Pulseway - Avis
Low Cost RMM with Great Value
We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Premium RMM at Great Cost
Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
Feature-Rich, Easy to Use, and Very Innovative!!
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
A Low Cost Option with Everything!
For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.
Amazing Product
Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features
Comparatif des alternatives : note globale
Comparer avec les alternatives

Low Cost RMM with Great Value
Avantages
Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates
Inconvénients
No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
Premium RMM at Great Cost
Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.
Avantages
This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.
Inconvénients
Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.
Feature-Rich, Easy to Use, and Very Innovative!!
The Pulseway Team will work hard with you to get you up and running, the agent is light, deployment is straightforward and easy. Virtually all the tools you might need are there. It has both a dashboard application that runs locally as well as a Web Interface. Remote access and control are good. The Pulseway Help site: https://www.pulseway.com/resource-centre is a good resource.
Overall for the price, Pulseway is an exceptional value.
Avantages
What I like about Pulseway is that it is easy to use. When you open the console and go to a machine, you can plainly see all the options available to push software, execute DOS or PowerShell commands, send a message to the user, remotely control the PC, scope its hardware, check what software is installed. Its all there, easy to get to and easy to control. Also, Pulseway offers Webroot as a AntiMalware option. Webroot is light and fast and does the job. Our users never complain that our anti-virus software is causing their systems to slowdown or become un-useable. Oh and the Pulseway mobile app is revolutionary!
Inconvénients
One feature that we have some issues with is the is integration between Pulseway and Webroot. When it works it works great, but here and there on a few systems the PC, Pulseway, and Webroot don't agree as to whether Webroot is installed or not. The fix to this is to do a comprehensive manual cleanup/uninstall and try again.
Tech support could be more responsive. I miss the old days when you could call and get help for almost any product, but that's not the norm anymore. Once you get hooked up with a Pulseway technician, they will work with you to resolve your issue.

A Low Cost Option with Everything!
For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.
Avantages
It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.
Inconvénients
Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.
Amazing Product
Very Positive, Between Tech Supports Fast respond time, and Sales Rep checking in and letting me know personally of new features
Avantages
Very Fast and Reliable Product. this product and made it 100 times easier to monitor and responded to failures within minutes rather than the end user calling hours after a problem has arrived. This product is has endless features and endless customization for automation.
Inconvénients
1 update to fix Web viewing of server backups took a long time to fix ( this is now working and flawless), and does not support Legacy OS (Server 2008, Server 2003) but it is a good thing to move forward.
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives
Pulseway - Prix
Pulseway - Prix
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives
Pulseway - Fonctionnalités
Pulseway - Fonctionnalités
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives
Catégories
Catégories
Pulseway - FAQ
Pulseway - FAQ
Voici quelques-unes des questions fréquentes sur Pulseway.
Q. Quels sont les types de licence disponibles pour Pulseway ?
Types de licences disponibles pour Pulseway :
À partir de: 40,00 $US/mois
Type de licence: Gratuit, Abonnement
Essai gratuit: Disponible
Q. Quelles sont les principales fonctionnalités du logiciel Pulseway ?
Nous n'avons pas d'informations sur les fonctionnalités de Pulseway.
Q. Qui utilise Pulseway ?
Utilisateurs habituels du logiciel Pulseway :
PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne
Q. Dans quelles langues Pulseway est-il disponible ?
Langues dans lesquelles Pulseway est disponible :
allemand, anglais
Q. Pulseway prend-il en charge les appareils mobiles ?
Appareils pris en charge par Pulseway :
Android, iPhone, iPad
Q. Avec quelles applications Pulseway peut-il s'intégrer ?
Applications s'intégrant à Pulseway :
Autotask, Autotask, IT Glue, ManageEngine AlarmsOne, PagerDuty, Pulseway Patch, Slack, Warranty Master, Webroot, Zendesk
Q. Quelles sont les ressources d'aide disponibles pour Pulseway ?
Ressources d'aide disponibles pour Pulseway :
FAQ, Forum, Support en ligne, Support téléphonique, Tutoriels vidéo, Base de connaissances
We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.