En savoir plus sur Pulseway

Pulseway est une puissante plateforme de gestion informatique qui surveille et gère les appareils et applications Windows, Linux, Mac, SNMP. Elle est utilisée par plus de 6 000 entreprises du monde entier pour rationaliser leurs opérations informatiques et réduire les temps d'arrêt.

Grâce à une automatisation puissante pour la correction automatique, la gestion et le déploiement des correctifs, les administrateurs système et les techniciens informatiques peuvent être plus efficaces et résoudre des problèmes critiques avant même que quiconque s'en rende compte.

Toutes les fonctionnalités sont disponibles depuis l'application web et depuis les applications mobiles natives disponibles sur iOS et Android.


Pulseway - Principaux avantages

Pulseway est un logiciel RMM, conçu pour aider les MSP et les équipes informatiques à réduire les temps d'arrêt et à établir de nouvelles normes d'efficacité grâce à l'automatisation.


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Pulseway ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

Pulseway

4,7 (306)
VS.
Le plus évalué

À partir de

67,00 $US
mois
129,00 €
mois

Prix

Version gratuite
Version d'essai gratuite
Version gratuite
Version d'essai gratuite

Fonctionnalités

164
144

Intégrations

10
12

Simplicité d’utilisation

4,7 (306)
4,6 (396)

Rapport qualité-prix

4,7 (306)
4,6 (396)

Service client

4,7 (306)
4,5 (396)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Atera

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ConnectWise Automate

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Améliorez l'efficacité de vos équipes informatiques et simplifiez chaque aspect de votre entreprise avec la surveillance...

Naverisk

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Avis

Note globale

4,7 /5
(306)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,7/5
Support client
4,7/5

Vous avez déjà Pulseway ?

Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.

5 avis affichés sur 306
Utilisateur vérifié
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Logiciel de gestion de connexion distante au top mais cher

Publié le 27/10/2022

Avantages

Super outil pour la gestion et l'etablissement de connexions distante a vos serveurs. Permet egalement de faire de débugage à distance.

Inconvénients

Le cout des licences est exorbitant et les fonctionnalités un peu limités

Ed
Ed
Note globale
  • Secteur d'activité : Recrutement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pulseway is the absolute best monitoring solution out there!

Publié le 28/07/2017

Avantages

I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.

Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Inconvénients

I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Boyd
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Pulseway for the WIN!

Publié le 26/09/2024

Overall support and services and all things Pulseway work very well. I've not had issues and they...

Overall support and services and all things Pulseway work very well. I've not had issues and they are continuing to release new and improved features regularly which do benefit the MSP space.

Avantages

I like the support and integrations and the ability to also do automations.

Inconvénients

I locked my account out once and it took a few days to regain full access.

Alternatives envisagées 

NinjaOne

Pourquoi passer à Pulseway

Simplified solution that did everything I needed
Rex
Rex
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

A Low Cost Option with Everything!

Publié le 06/03/2019

For the price, you have workarounds. It does havea learning curve, and will take you time to get...

For the price, you have workarounds. It does havea learning curve, and will take you time to get used to the way Pulseway does things. Sometimes its seems wacky the way things work. They offer decent support and most questions get resolved. Good think is they are always fixing issues, and updating the features. Saving money with Pulseway was our draw to it. Very happy with the way it offers many of the features in solutions costing 5 times the price. No commitment, no contract pricing let us play with it and decide without worry. Enjoy the professional layout.

Avantages

It does take time to learn. It has many features, many modules and lots to offer. The price is the draw to Pulseway, as it is much cheaper than the leader in the RMM and MSP industry. They offer full managed support for servers, which if your an MSP, you will see the value there. The cost per server is low enough to make it profitable and give you access to network and server engineers at a low cost. The sales and marketing feature has lots of potential. The dashboard feature for systems is one the best.

Inconvénients

Workflow and process flow is confusing. Needs a better one dashboard solution for everything and not having to jump to differnet modules. The integrated help desk, has issues and needs better integration with the RMM. Overall it needs a better workflow process.

Jubaire
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A robust RMM solution that deserves your attention.

Publié le 01/08/2024

Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app...

Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation. Over time, I have seen small improvements that make things easier every year. For instance, the new device management page, where you can run a script or workflow on a single workstation rather than manually creating a new scope beforehand, is very handy. From my calls with my Pulseway manager and the various webinars explaining different integrations and features, I'm happy to see that the Pulseway team continues to innovate and improve the platform.

Avantages

The platform is very accessible for SMBs to set up and use. I have only had to call support a handful of times for help over the years I've used the platform. The UI and mobile support are fantastic. When I first started, I had trouble getting quotes from other RMMs because of my low user count. I am truly thankful to Pulseway for making things easy for me. The pricing is very competitive from what I've seen, and this is also appreciated. As someone with a multi-faceted role where I can't spend all my time working solely on security, I appreciate the ease of use and polish that Pulseway brings. Pulseway's support personnel who conduct quarterly or annual calls, along with their general support, are fantastic and very knowledgeable about the product.

Inconvénients

Pulseway, like any good RMM, comes with full PowerShell access to a single workstation or the entire fleet of workstations through a script or workflow. I wish they had more ready-to-use scripting templates for advanced IT tasks. I have noticed that they have released some nice reporting and script templates since I last checked. Their integrated remote desktop solution for accessing user machines could use some more polish. Additionally, I wish there were more dashboard templates to show other metrics.

Alternatives envisagées 

Atera, MSP360 Managed Backup, Kaseya VSA et NinjaOne

Pourquoi passer à Pulseway

At the beginning my user count was lower, some RMM's minimum was 50 seats. Other solutions were harder to use or had a weak point that I couldn't get past.

Réponse de MMSOFT Design

Hi Jubaire,

Thank you so much for the kind words and for the feedback, it's greatly appreciated. Really happy to have you grow with us and that we have helped you do what you do, in the best way possible!

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Pulseway - FAQ

Voici quelques-unes des questions fréquentes sur Pulseway.

Types de licences disponibles pour Pulseway :

  • À partir de : 67,00 $US/mois
  • Type de licence : Abonnement
  • Version d’essai gratuite : Disponible

Utilisateurs habituels du logiciel Pulseway :

11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Langues dans lesquelles Pulseway est disponible :

allemand, anglais

Appareils pris en charge par Pulseway :

Android (mobile), iPhone (mobile), iPad (mobile)

Applications s'intégrant à Pulseway :

Autotask PSA, Bitdefender GravityZone, ConnectWise PSA, IT Glue, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk Suite

Ressources d'aide disponibles pour Pulseway :

Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Support 24/7 (réponse directe), Chat

Catégories connexes

Consultez toutes les catégories de logiciels trouvées pour Pulseway.