Pulseway

Pulseway

Gestion IT

4.7/5 (140 avis)

Pulseway - Présentation

Pulseway est un logiciel de surveillance et de gestion à distance.

Prix

À partir de
1,40 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Brésil, Canada, Europe et 5 autres, Allemagne, Japon, Amérique latine, Mexique, Royaume-Uni

Langues

anglais

Pulseway - Avis

Note globale
4.7/5
96% d'avis positifs
103
Excellent
32
Très bien
4
Moyen
1
Médiocre
0
Horrible
Paul L.
Traduire avec Google Translate

Premium RMM at Great Cost

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 22/05/2019
Provenance de l'avis : Capterra

Pulseway is a great RMM tool, and with the introduction of third party patch management I think they have the opportunity to become one of the best platforms on the market in features, ease of use and cost. Support requests were generally answered quickly, the setup and deployment was easy and the use of the platform was easy to learn. This is a great platform.

Avantages

This RMM platform is incredibly easy to use and setup. Offering silent install of the agent, the ability to lock out the agent from users making changes and from our experience it used little system resources. The RMM comes with it's own integrated remote access tool which allows for seamless remote connection to client endpoints, as well as integrated remote command line tools and remote Powershell right in the dashboard, making it easy to perform tasks without interrupting users. Built in scripting with multiple predefined scripts was a plus, but the ability to custom create and deploy scripts to the dashboard was a huge benefit, especially when remote installing third party software and tools. The dashboard design is modern, the support agent can be branded to your company, and users can request support right from the quicklaunch icon. Additionally, the remote chat feature allows for communicating with a logged in user without having to remote connect to the endpoint, making it easy to give a user a heads up if you need to connect or reboot their machine. Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.

Inconvénients

Third party patch management is just now being rolled out for Pulseway, a feature that many other RMM platforms we reviewed already had in place. We had to use a third party patch management platform to manage non-Microsoft patches. The antivirus integration (for Webroot) doesn't allow management from the dashboard - if you want to add sites or configure policies you have to connect to the Webroot dashboard directly. You can deploy the AV solution from the Pulseway dashboard, but you would have to have already setup the profile for the deployment in Webroot. Pulseway requires a minimum 25 seats - so if you are a small MSP or just starting out, you may end up paying for unused seats - however, the price per seat for workstations is one of the lowest I have seen in the industry, so you'd likely still save money over the other platforms.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Ed B.
Traduire avec Google Translate

Pulseway is the absolute best monitoring solution out there!

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 28/07/2017
Provenance de l'avis

Avantages

I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.

Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Inconvénients

I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Darius B.
Traduire avec Google Translate

Pulseway life with and without it

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 22/05/2019
Provenance de l'avis : Capterra

System department uses this for monitoring and troubleshooting.
Security department is using this to monitor all servers/workstations/firewalls
Compliance department uses the this to monitor events
Infrastructure uses this to monitor traffic and anything live changes

Avantages

I can not picture working anywhere and not having Pulseway on my phone. There have been so many features added, that in the 10+ years I have been using it throughout the companies I have owed or worked for , that I have not been able to implement all of them. What is important to me I am able to have a life outside of work due to this tool. Simplifies my job, I able to asses what is critical and what is with just a glance at my phone. The ability to monitor systems is easy for anyone to do, but what Pulseway did is dial down to services, processes, it can even pick up SNMP traffic from our switches and firewalls.
Without this tool simply I would have to work 3-6 hours a day more. Ownership, management all the way down to techs that work for this company bend over backwards to bring new features and make this product better every single day and they listen to their customers needs.

Inconvénients

Cons ... none. I can not say anything bad as they have adapted to everything I need I thrown at them no matter how small.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Dave J.
Traduire avec Google Translate

We Love Pulseway

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 10/06/2019
Provenance de l'avis : Capterra

Pulseway has gotten better and continues to improve on their service offering. They have partnered with Webroot for antivirus and security training and Unitrends for backup. Both services we use and neither has let us down. I highly recommend Pulseway and we are very happy with their service. Give them a test drive and see for yourself how admin friendly they are.

Avantages

We have been using Pulseway for 3 years system wide. Our IT team has until this year consisted of just me to support 14 sites. Most of my sites are relatively close with my closest at 1 mile and furthest 90 miles away. But I have one site in Colorado and another in Florida. Pulseway lets me manage all sites seamlessly. With their recent addition of 3rd party software updating, it is a more complete offering that makes our jobs so much easier.
Their phone app is what sold me on Pulseway and continues to provide the best remote tool that I’ve ever seen.

Inconvénients

I come from a small MSP consulting background where we tried several different RMMs & PSAs but ended up using Continuum for our main system. I’ve also used SolarWinds in the past, Pulseway handles most of the tasks that Continuum and SolarWinds do, not 100% yet, but the few parts that are left out is room for improvement and growth.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Peter P.
Traduire avec Google Translate

Pulseway controls the activities of my system and keeps me always informed.

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 14/07/2019
Provenance de l'avis

All those moments in which we were slaves of our teams where our presence was necessary, with the acquisition of Pulseway has been forgotten, because with this excellent tool we can monitor and control all activities presented by the teams and servers of the company from any mobile device. There are many occasions that we have avoided major inconveniences to hardware and software for our sastifaccion.Me I like the particularity that this system has to be able to integrate amounts of third-party services, among which we can mention are Zandesk, Slack, Pagger Duty, etc, that can expand solutions that help to obtain greater value of infrastructure management services.

Avantages

The installation of Pulseway in our equipment was very simple, we also delight with its user interface. This system has kept us aware of all the activity that can present our servers at all times, as we are always receiving notifications in advance, with this platform we have no problems in browsing files, operate maintenance windows, manage network connectivity and much more. We can monitor and control operating systems such as Windows, Linux and Mac, as well as any other applications if we use the monitoring API. It has a mobile application for IOS and Android devices, which means that we can track and manage all IT resources remotely, in the same way to advanced automation, so we do not have to spend a lot of time on routine tasks, copies security and security controls, etc.

Inconvénients

Pulseway is a wonderful system, which means that it is difficult to find defects.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Pulseway - Prix

À partir de
1,40 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Pulseway - Fonctionnalités

  • API
  • Audit
  • Données en temps réel
  • Monitoring
  • Rapports en temps réel
  • Rapports et statistiques
  • Suivi des activités
  • Surveillance en temps réel

  • Alertes et remontée des problèmes
  • Contrôle d'accès
  • Gestion des flux de travail
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des applications
  • Notifications automatiques
  • Outils de collaboration
  • Projections
  • Sécurité SSL
  • Tableau de bord d'activités

Pulseway - FAQ

Voici quelques-unes des questions fréquentes sur Pulseway.

Q. Quels sont les types de licence disponibles pour Pulseway ?

Types de licences disponibles pour Pulseway :

À partir de: 1,40 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Pulseway ?

Nous n'avons pas d'informations sur les fonctionnalités de Pulseway.

Q. Qui utilise Pulseway ?

Utilisateurs habituels du logiciel Pulseway :

Auto-entrepreneurs, Entreprises de taille moyenne, Non Profit, PME

Q. Dans quelles langues Pulseway est-il disponible ?

Langues dans lesquelles Pulseway est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Pulseway ?

Types de licences disponibles pour Pulseway:

Abonnement

Q. Pulseway prend-il en charge les appareils mobiles ?

Appareils pris en charge par Pulseway :

Android, iPhone, iPad

Q. Avec quelles applications Pulseway peut-il s'intégrer ?

Applications s'intégrant à Pulseway :

Autotask, Autotask, IT Glue, ManageEngine AlarmsOne, PagerDuty, PagerDuty, Slack, Slack, Zendesk

Q. Quelles sont les ressources d'aide disponibles pour Pulseway ?

Ressources d'aide disponibles pour Pulseway :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo