icomplete CRM

icomplete CRM

The World's Simplest Contact Management CRM

4.4/5 (14 avis)

icomplete CRM - Présentation

Instant Office Solutions! Mix and Match to your needs

Still using old fashioned, slow, server based CRM, Sage, Act, Goldmine or Excel spreadsheets to manage your Contacts? Want to change but don't want the headache or use a complicated, expensive system?

Get up and running quickly - no IT guy required – our Quick Start option gets all your data in and everything set up so you don't have to.

* Simple Customer Database (CRM) to help stay on top of your customers and prospects
* Online team calendars helps manage you and your teams availability
* Auto receptionist answers calls instantly and routes them to the right person, where ever they are.
* Web-based, highly visual, instant search, drag & drop!
* Multi-user, centralised system, designed specifically for the needs of small businesses

It's all about connecting people from any location to the information that makes your business tick, saving time and money.

Prix

À partir de
15,00 £GB/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Asie, Australie, Canada, Europe, Amérique latine et 3 autres, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais, irlandais

icomplete CRM - Avis

Note globale
4.4/5
93% d'avis positifs
9
Excellent
4
Très bien
0
Moyen
0
Médiocre
1
Horrible
Neil O.
Traduire avec Google Translate

A world beating CRM

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 09/12/2016
Provenance de l'avis

The i-complete CRM has changed the way I run my company. It is not only extremely simple to use, it is fast, efficient and saves a fortune on telephone costs, staff time and work load. You can simply achieve more with the same staff. The way we use it has increased the performance of our sales staff by 100%, and the flexibility of the system allows you to keep in touch with what is happening in your company where ever you are, even on holiday abroad.

Avantages

VOIP means all documents are stored safely on cloud and you have access whenever or wherever you want.
Call recording means you never miss a call and can always check what you said to someone or what was said to you.
Automated individual emails save massive amounts of time.
No other CRM has voice recording integration.
No other CRM has missed call forwarding or ansaphone.
No other CRM has tagging (client identity and rating system)
Loads more feature included.
Very inexpensive and easy customisation.

Inconvénients

Lacks notification for incoming emails, but then no other CRM has that either

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
James L.
Traduire avec Google Translate

small business CRM system that ticks most of the boxes required by a small business

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/12/2016
Provenance de l'avis : Capterra

We have been using iComplete for 4 years now, and it was a huge improvement on the excel spreadsheet we used to use! It is very affordable, super easy to use and their help desk answers emails (and the phone) rapidly, so if you do have any problems you they are quickly resolved. If you use marketing e-shots they can be sent from the system by various tags eg customers, bloggers, packaging suppliers etc. It also keeps a record of all emails sent by producing a unique code for every person in the database, which makes finding old emails pretty quick. The task function sets you up reminders and percentage of completion rather than having a desk covered in post its. Would definitely recommend this for any small business and we are still very happy with it despite having grown to over £1m revenues

Avantages

web based, easy to use, great customer service based in UK

Inconvénients

e-marketing templates a little clumsy, database segmentation based on tag search could be more flexible, would be useful to have off line version on local hard drive for travelling

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Michael C.
Traduire avec Google Translate

Better Connected

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/12/2016
Provenance de l'avis

Contact with the team is excellent, any questions are quickly resolved and as we have evolved iComplete has adapted to support our individual needs.

I have recommended iComplete to others and they have never ever complained so I have been confident and will remain confident to continue to recommend.

Avantages

Client contact record all in one place

Réponse de icomplete.com

Thank you for your feedback.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Andrew H.
Traduire avec Google Translate

Icomplete CRM Voip combined system

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 13/12/2016
Provenance de l'avis : Capterra

This system has taken out our previous server based system and gives us 100% more functionality and speed coupled with the regulatory requirement we need for the FCA.
With a customized process flow, connected website and automated marketing feature the icomplete system is revolutionary to the business and allows us to expand easily.
We can't imagine life without it and the phone link up means that we go directly to file on screen pop ups, very impressive. A full list of every customer contact and recorded calls!

Avantages

Easy to use, top end functionality without the cost. the telephony link up is great.

Inconvénients

Cloud based so reliant on internet connection which fortunately these days is very good.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Richard C.
Traduire avec Google Translate

Perfect product - perfect support - perfect price. Perfect!

Publié le 30/04/2014
Provenance de l'avis

My enthusiasm for icomplete CRM is genuine, since using icomplete there is no question that the software has helped my business go from strength to strength.

icomplete has increased my ability to respond to all new enquiries and turn these around into sales. The system enables me to be so organised – this means that I can manage new enquiries, respond quickly and without forgetting. This in turn has given my customers increased confidence in my ability to service their guitar buying needs.
How it helps us

icomplete created a website enquiry form for my new website so that all enquiries received are automatically entered as a contact into my icomplete account.

This is a brilliant extra feature which not only tags these contacts in icomplete as ‘website-enquiry’ but also sends the person enquiring an automated email response from me to thank them and letting them know I will be in touch.
Why we would recommend

The brilliant support I receive from the team at icomplete really has helped me keep my business on track. The team respond quickly and keep me updated and willingly help me with any user issues I have.

icomplete CRM - Prix

À partir de
15,00 £GB/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

From £15 per month (CRM, Calendars, Task Management, File Storage)
Emarketing - 1p per email or monthly price plan
SMS - 10p per SMS discount for bulk
From £5 VoIP UK phone-lines / fax-lines
Optional Quick Start set up - £99 - £349

icomplete CRM - Fonctionnalités

  • API
  • Base de données de clients

  • Base de données de contacts
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur icomplete CRM

icomplete CRM - Principales fonctionnalités

  • CRM - Bespoke database, clients, prospects, suppliers
  • Call Recording - Mobile and VoIP
  • Group Calendar
  • IVR
  • Mobile Apps
  • VoIP Phone and Fax (United Kingdom)
  • eMarketing - Bulk email and SMS

Avantages

icomplete connects your team up wherever they are!

Do you want to give field workers access to information while they’re on the move and also keep track of their work progress?

Share all the same services that you have in the office with your field workers.

* Centralised Prospect / Client Database
* Remember Who said What to Whom
* Track what needs to happen next
* See where everyone is going each day
* Send eMarketing (bulk email and SMS)
* See Call History even when mobiles are used (SIM)

Access and share important information, see all your customers and prospects via your mobile, tablet or laptop.

• Extreme Simplicity, yet still customisable and fast / fluid to use
• CRM with built-in eMarketing / VoIP options, all joined up save time and hassle
• Staff like and use it because it is easy and quick to make the necessary notes
• Very helpful level of setup support, import your data etc.

icomplete CRM - FAQ

Voici quelques-unes des questions fréquentes sur icomplete CRM.

Q. Quels sont les types de licence disponibles pour icomplete CRM ?

Types de licences disponibles pour icomplete CRM :

À partir de: 15,00 £GB/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

From £15 per month (CRM, Calendars, Task Management, File Storage)
Emarketing - 1p per email or monthly price plan
SMS - 10p per SMS discount for bulk
From £5 VoIP UK phone-lines / fax-lines
Optional Quick Start set up - £99 - £349

Q. Quelles sont les principales fonctionnalités du logiciel icomplete CRM ?

Fonctionnalités du logiciel icomplete CRM :

  • CRM - Bespoke database, clients, prospects, suppliers
  • Call Recording - Mobile and VoIP
  • Group Calendar
  • IVR
  • Mobile Apps
  • VoIP Phone and Fax (United Kingdom)
  • eMarketing - Bulk email and SMS

Q. Qui utilise icomplete CRM ?

Utilisateurs habituels du logiciel icomplete CRM :

Auto-entrepreneurs, Entreprises de taille moyenne, PME

Q. Dans quelles langues icomplete CRM est-il disponible ?

Langues dans lesquelles icomplete CRM est disponible :

anglais, irlandais

Q. Quels sont les types de licence disponibles pour icomplete CRM ?

Types de licences disponibles pour icomplete CRM:

Abonnement

Q. icomplete CRM prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par icomplete CRM.

Q. Avec quelles applications icomplete CRM peut-il s'intégrer ?

Nous n'avons pas d'informations sur les intégrations offertes par icomplete CRM.

Q. Quelles sont les ressources d'aide disponibles pour icomplete CRM ?

Ressources d'aide disponibles pour icomplete CRM :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo