Chargify

Facturation récurrente et gestion des abonnements

4,3 /5 (197 avis) Donnez votre avis !

Chargify - Présentation

Description du logiciel Chargify

Chargify est une plateforme de gestion des factures récurrentes et des abonnements conçue pour les activités par abonnement. Celle-ci vise à mettre fin au goulot d'étranglement de facturation en fournissant des outils de gestion d'offres, facturation récurrente, conservation des revenus, analyse, intégrations tierces, etc.

Au centre de la plateforme de Chargify se trouve un moteur qui alimente plus de 100 000 scénarios de facturation récurrents uniques "prêts à l'emploi". Sans écrire de code de facturation personnalisé, les entreprises peuvent lancer des produits rapidement avec une facturation exacte et expérimenter avec les types de licence pour optimiser les revenus récurrents.

En plus de la facturation, Chargify gère l'ensemble du cycle de vie du client. Avec Chargify au cœur du processus d'abonnement, les entreprises peuvent générer des revenus, fournir un service client amélioré, fidéliser les clients et surveiller tous les indicateurs associés, éliminant ainsi le besoin de solutions personnalisées et de nombreux outils tiers.

Chargify - Présentation

Prix

À partir de
N/A

Types de licence

Essai gratuit
Abonnement
Rapport qualité-prix

Chargify - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie
Langues
anglais

Médias

View analytics on monthly recurring revenue
Provide customers with access to their billing portal
View churn analytics to assess subscriber retention
Prevent payment failures by sending custom emails
Create a customized sign up experience for new subscribers
Send email communications to customer regarding their subscription
Create customized and branded  invoices to send to clients
Capture d'écran pour Chargify : View analytics on monthly recurring revenue Capture d'écran pour Chargify : Provide customers with access to their billing portal Capture d'écran pour Chargify : View churn analytics to assess subscriber retention Capture d'écran pour Chargify : Prevent payment failures by sending custom emails Capture d'écran pour Chargify : Create a customized sign up experience for new subscribers Capture d'écran pour Chargify : Send email communications to customer regarding their subscription Capture d'écran pour Chargify : Create customized and branded  invoices to send to clients

Chargify - Avis

Chargify - Avis

Note globale
4,3
/
5
Excellent
102

Très bien
73

Moyen
15

Médiocre
1

Mauvais
6

Rapport qualité-prix
4
Fonctionnalités
4
Simplicité d'utilisation
4,2
Support client
4,3
89% des utilisateurs recommandent cette application
Loris D.

Best Till Date

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.


Traduire avec Google Translate
Allison C.

I wish I found this sooner

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.


Traduire avec Google Translate
Daniel D.

Good Product but Difficult Onboarding and Limited Customization

We signed up and began our onboarding based on a lot of assurances of what the platform could do. Unfortunately the devil was in the details. While we have some specific needs in regards to invoicing multiple subscriptions to a single client, we were assured this was possible. Once we began onboarding we hit a number of major roadblocks. We ended up having to write numerous scripts on our own to try and import our data, and even then we were unable to get the system to do what we needed without major changes to our system.

Also, looking back it seems that the sales team wasn't aligned with the actual product very well. We were sold on the new event-based billing, but the first thing they did when we onboarded was told us not to use that and use something else. Also, after we decided to suspend our onboarding when we realized the work effort was going to exceed what we had scheduled, we got the run-around from the billing person who wouldn't originally suspend it until we had another set of calls. I understand wanting to keep the account, but I was being very clear about my intentions and just wanted to suspend it while we figured out a revised strategy.

Overall I don't want to throw them under the bus too much, we really enjoyed working with our onboarding specialist. I just think that if you have a non-standard billing model you should double check if this will really fit your needs.


Traduire avec Google Translate
Allen H.

It's their way, or the highway.

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product.

There are some major areas where the product is too inflexible, and I regret implementing it in the first place.


Traduire avec Google Translate
Ed N.

Amazing billing flexibility

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.


Traduire avec Google Translate
Loris D.
Traduire en français
Traduire en français

Best Till Date

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 04/11/2016
Provenance de l'avis : GetApp

It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

Avantages

Chargify’s Revenant billion answer is ideal for small scale and midsize growing corporations.
It offers mobile dedicated app for iPhone and for iPad device users, not like different similar tools. The client support of Chargify offers phone, on-line and mail support for users.
The Revenant charge platform supports integration with Salesforce not like different similar tools.
The Revenant billion answer offers yearly, quarterly and monthly charge cycles feature.
Chargify doesn’t supply any mobile dedicated app for robot smartphone and pill users.

Inconvénients

The continual charge resolution doesn’t supply intelligent funds routing feature like different similar tools.
The customer-bound mail feature of Chargify isn't extremely customizable like different similar tools.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Allison C.
Secteur d'activité: Gestion d'organisme à but non lucratif
Taille de l'entreprise: 2-10 employés
Traduire en français
Traduire en français

I wish I found this sooner

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/09/2019
Provenance de l'avis : Capterra

I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.

Avantages

The customer service at Chargify is unmatched. While within your account you can choose to chat with a representative who is competent and will quickly solve whatever issue or question you have. They are able to provide direct links within your account to help you navigate and set up whatever you are trying to do.

Chargify allows you to set up several different billing strategies easily and efficiently. The possibilities are endless. The support center is extremely detailed and helps you gain a full working knowledge of all the available features so that you can be sure to take advantage of them.

Inconvénients

You get what you pay for and the steep price of this comes with steep rewards and benefits. If you paid less you still wouldn't get half of what they have to offer.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Daniel D.
Secteur d'activité: Logiciels
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

Good Product but Difficult Onboarding and Limited Customization

Logiciel utilisé Autre pendant 1 à 5 mois
Publié le 23/12/2020
Provenance de l'avis : SoftwareAdvice

We signed up and began our onboarding based on a lot of assurances of what the platform could do. Unfortunately the devil was in the details. While we have some specific needs in regards to invoicing multiple subscriptions to a single client, we were assured this was possible. Once we began onboarding we hit a number of major roadblocks. We ended up having to write numerous scripts on our own to try and import our data, and even then we were unable to get the system to do what we needed without major changes to our system.

Also, looking back it seems that the sales team wasn't aligned with the actual product very well. We were sold on the new event-based billing, but the first thing they did when we onboarded was told us not to use that and use something else. Also, after we decided to suspend our onboarding when we realized the work effort was going to exceed what we had scheduled, we got the run-around from the billing person who wouldn't originally suspend it until we had another set of calls. I understand wanting to keep the account, but I was being very clear about my intentions and just wanted to suspend it while we figured out a revised strategy.

Overall I don't want to throw them under the bus too much, we really enjoyed working with our onboarding specialist. I just think that if you have a non-standard billing model you should double check if this will really fit your needs.

Avantages

The user interface is clean and thought out, it meets most of the needs I had. They also have some interesting capabilities that are being released like event-based billing. Also their API is pretty close to complete.

Inconvénients

Limited customization of the capabilities of the platform. Any kind of hierarchical invoicing (sending multiple invoices to a client) or billing for multiple subscriptions gets incredibly complex and hard to manage. Customization of invoices is also pretty limited.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 4.0/10

Allen H.
Secteur d'activité: Logiciels
Taille de l'entreprise: 11-50 employés
Traduire en français
Traduire en français

It's their way, or the highway.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 13/09/2019
Provenance de l'avis : Capterra

Chargify has been a royal pain ever since implementation. It's possible that the people in our team didn't follow some of the best practices, however we've encountered many bugs along the way to trying to make peace with the product.

There are some major areas where the product is too inflexible, and I regret implementing it in the first place.

Avantages

They are slowly implementing features I've been asking about for a long time.

Inconvénients

I dislike that Chargify decided it was Ok to add a % of income fee on top of monthly fee they initially charged. Our costs increased 5-fold and the value did not increase.

I also dislike that when applying existing payments to invoices, the money paid by our customer can disappear, and must be manually adjusted. There's literally no excuse for this.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 0.0/10

Ed N.
Secteur d'activité: Sports
Taille de l'entreprise: 51-200 employés
Traduire en français
Traduire en français

Amazing billing flexibility

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 11/09/2019
Provenance de l'avis : Capterra

Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.

Avantages

The ability to flexibly manage our subscription products. Our previous management system for direct debits did not offer the flexibility other than to set up and cancel a direct debit subscription. Chargify now allows us to administer multiple things including placing accounts on hold, changing billing date, changing amounts etc.

Inconvénients

We started using the software, integrating with GoCardless. We were one of the first to use this new integration and there were and still are a few limitations. However, the customer support has been excellent and they are very receptive to accommodating our enhancements and feature requests.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 7.0/10

Recommandation utilisateur
8/10
Basé sur 197 avis utilisateurs
Comparatif des alternatives : recommandation utilisateur
Comparer avec les alternatives

Chargify - Prix

Chargify - Prix

À partir de
N/A
Essai gratuit
Abonnement
Rapport qualité-prix
Rapport qualité-prix
4/5
Basé sur 197 avis utilisateurs
Comparatif des alternatives : rapport qualité-prix
Comparer avec les alternatives

Chargify - Fonctionnalités

Chargify - Fonctionnalités

API
Analyse financière
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4/5
Basé sur 197 avis utilisateurs
Comparatif des alternatives : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Chargify - FAQ

Chargify - FAQ

Voici quelques-unes des questions fréquentes sur Chargify.

Q. Quels sont les types de licence disponibles pour Chargify ?

Types de licences disponibles pour Chargify :

Type de licence: Abonnement

Essai gratuit: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Chargify ?

Nous n'avons pas d'informations sur les fonctionnalités de Chargify.

Q. Qui utilise Chargify ?

Utilisateurs habituels du logiciel Chargify :

PME, Grandes entreprises, Administration publique, À but non lucratif, Auto-entrepreneurs, Entreprises de taille moyenne

Q. Dans quelles langues Chargify est-il disponible ?

Langues dans lesquelles Chargify est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Chargify ?

Types de licences disponibles pour Chargify:

Abonnement

Q. Chargify prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Chargify.

Q. Avec quelles applications Chargify peut-il s'intégrer ?

Applications s'intégrant à Chargify :

Ambassador, BenchmarkONE, Bitium, Braintree, GetResponse, Kissmetrics, LeadDyno, Shopify, Stripe, Workato

Q. Quelles sont les ressources d'aide disponibles pour Chargify ?

Ressources d'aide disponibles pour Chargify :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo