Chargify

Chargify

Facturation récurrente et gestion des abonnements

4.5/5 (70 avis)

Chargify - Présentation

Chargify est une plateforme de gestion des factures récurrentes et des abonnements conçue pour les activités par abonnement. Celle-ci vise à mettre fin au goulot d'étranglement de facturation en fournissant des outils de gestion d'offres, facturation récurrente, conservation des revenus, analyse, intégrations tierces, etc.

Au centre de la plateforme de Chargify se trouve un moteur qui alimente plus de 100 000 scénarios de facturation récurrents uniques "prêts à l'emploi". Sans écrire de code de facturation personnalisé, les entreprises peuvent lancer des produits rapidement avec une facturation exacte et expérimenter avec les types de licence pour optimiser les revenus récurrents.

En plus de la facturation, Chargify gère l'ensemble du cycle de vie du client. Avec Chargify au cœur du processus d'abonnement, les entreprises peuvent générer des revenus, fournir un service client amélioré, fidéliser les clients et surveiller tous les indicateurs associés, éliminant ainsi le besoin de solutions personnalisées et de nombreux outils tiers.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Australie, Canada, Europe, Amérique latine, Royaume-Uni, États-Unis

Langues

anglais

Chargify - Avis

Note globale
4.5/5
94% d'avis positifs
40
Excellent
26
Très bien
2
Moyen
1
Médiocre
1
Horrible
Traduire avec Google Translate

Robust system, particularly for API usage

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 12/02/2019
Provenance de l'avis : Capterra

We came from a competing service where the tech support had devolved. We needed an API that was robust enough to let us convert our existing payment system quickly, which Chargify's did. The customer service and tech support along the way has been excellent. As PCI compliance became more rigorous, we moved to using their hosted public payment pages, which allows us to reduce/remove PCI compliance on our side. However, the public pages do come with some limitations in that customizing them requires knowledge of CSS and Javascript to control various elements. Overall, however, our transition to, and continued use of Chargify has been a great experience and I would recommend them to anyone looking for a merchant account payment processor.

Avantages

- API functions to handle almost any processing request you can think of
- Great tech support (actual knowledgeable techs, not script-readers)
- System uptime seems stable and reliable
- Hosted public payment pages helps reduce PCI compliance requirements

Inconvénients

- Cost is a bit on the high side, but not outside the realm of its competition.
- Geared strongly for recurring payments, lacking easy single-charge functions (in particular, scheduling a single charge on the future date).
- Customizing the public payment pages could be easier with options to display/hide various components instead of relying on merchant to create CSS/Javascript to control them.
- ACH support limited to only a couple of merchant account providers. In our case, this requires us to use a separate e-check payment processor, resulting it maintaining two distinct payment processes on our side.

Réponse de Chargify

We're glad that your experience with Chargify has been a great experience & appreciate the review. We are always looking to improve our service & value this feedback when prioritizing updates!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10
Traduire avec Google Translate

Chargify is great if you need to customize

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 19/02/2019
Provenance de l'avis : Capterra

Avantages

We are grandfathered into older pricing which is amazing. It's less expensive than many other rebilling platforms.

It is easy for a developer to customize to your businesses needs. It's a simple program and not a one size fits all approach.

Inconvénients

The dashboard isn't accurate and there's a discrepancy between the main dashboard KPIs and the insights. The data isn't populating correctly and it throws off the numbers. Doesn't take into account certain things like when someone pauses, cancels and is reactivated, etc.

No paypal option if you choose Stripe bc they only allow for one payment gateway.

Réponse de Chargify

Thank you for your review! The discrepancy you are seeing in the dashboards is feedback we have received before. Currently, the two graphs show different things (one is cash, the other is a billing based view of revenue). Our team has developed a detailed plan to fix this issue. Feel free to contact us at support@chargify.com or 1-800-401-2412, if you have more questions on this matter.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Sandra J.
Traduire avec Google Translate

Great product. Easy to setup and use.

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 15/02/2019
Provenance de l'avis : Capterra

We have a self-serve SAAS service and Chargify helps us automate the charging and statements as well as providing customers with a way to manage their information, plan choices and payment details.

Avantages

Chargify is a great product. Great for smaller business. I like that it's fairly simple and intuitive for setup and use. The UI is great and easy to navigate. Support are very responsive and friendly. They take initiative to help and advise customers through developments in subscription charging and often introduce useful new features to the tool. Always striving to improve. API is good too.

Inconvénients

Some of the framework introduces complexities and complications. I've struggled a bit manging customers using invoice billing and also having customers manage information, statements etc in the billing portal. Though there are workarounds for any issues it can, occasionally, make things a little fiddly.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Justin P.
Traduire avec Google Translate

A rock solid billing platform lacking just a few search related features.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 19/02/2019
Provenance de l'avis : Capterra

Solid and extensible, which is what we wanted, but plenty of room for improvement in admin, search, and reporting areas.

Avantages

The platform is fully featured as far meeting as our needs for recurring annual billing for software licenses. It has a fast interface, the API is solid for website related coding, and the

Inconvénients

The admin area is lacking in features. No real ability to generate custom reports, though they have some details reports but the drill down is limited. The search/filter capabilities are poor in most screens. They recently added a global search ability, which is handy for simple account related detail, but presents only a short list, and can only select one account each time, so no good for bulk searches. The main list screens for transactions and subscriptions is severely lacking in searchable parameters. For example, searching transactions exposes only date range and a type. No other transaction data is available to search against. This lack of back end admin features appears in other areas too, such as the web hooks panel.

Note détaillée

Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Megan S.
Traduire avec Google Translate

Hands down best product on the market.

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 10/07/2018
Provenance de l'avis : Capterra

The easiest billing software that I've come across. And I've encountered many.

Avantages

Above all else, their instant online CHAT SUPPORT should be an industry standard. I have had some crazy, custom expert level scenarios with which I have tried to "stump the chump", and every time, they have not only helped me come up with a great solution, but walk me through how to implement it.

Their support staff have real personalities, you can actually feel the ownership they have for the product when they assist you in the areas of the software that you need help with. They are fun, and professional at the same time.

A client came to me with this already in place, and I'll recommend them to every client I have who needs this software, all day, every day.

Inconvénients

Since there is a 100 character limit that I must fill, I'll just sit here and type whatever comes to mind. There isn't one con. Wait. Maybe one.

Nope. Can't think of it.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

Chargify - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Chargify - Fonctionnalités

  • API
  • Analyse financière
  • Facturation
  • Gestion des factures
  • Intégration comptable
  • Intégration de tiers
  • Paiements électroniques
  • Prise en charge de plusieurs devises
  • Rapports et statistiques
  • Traitement des factures

  • Données en temps réel
  • Gestion de la comptabilité
  • Gestion de la conformité
  • Gestion des flux de travail
  • Importation et exportation de données
  • Notifications automatiques
  • Rapports personnalisables
  • Réceptions
  • Suivi des frais
  • Tableau de bord d'activités

Chargify - FAQ

Voici quelques-unes des questions fréquentes sur Chargify.

Q. Quels sont les types de licence disponibles pour Chargify ?

Types de licences disponibles pour Chargify :

Type de licence: Abonnement

version d'essai gratuite: Disponible

Q. Quelles sont les principales fonctionnalités du logiciel Chargify ?

Nous n'avons pas d'informations sur les fonctionnalités de Chargify.

Q. Qui utilise Chargify ?

Utilisateurs habituels du logiciel Chargify :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues Chargify est-il disponible ?

Langues dans lesquelles Chargify est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Chargify ?

Types de licences disponibles pour Chargify:

Abonnement

Q. Chargify prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par Chargify.

Q. Avec quelles applications Chargify peut-il s'intégrer ?

Applications s'intégrant à Chargify :

Ambassador, Bitium, Braintree, GetResponse, Hatchbuck, Kissmetrics, LeadDyno, Shopify, Stripe, Workato

Q. Quelles sont les ressources d'aide disponibles pour Chargify ?

Ressources d'aide disponibles pour Chargify :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo