--- description: Whatfix : qu'en pensent les utilisateurs ? Lisez les avis sur Whatfix, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Whatfix - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Plateformes d'adoption numérique](/directory/1627/digital-adoption-platform/software) > [Whatfix](/software/101353/whatfix) # Whatfix Canonical: https://www.getapp.fr/software/101353/whatfix Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/101353/whatfix?page=2) > Whatfix aide les entreprises à offrir une intégration moderne et facile, une formation efficace et un meilleur soutien en utilisant des instructions contextuelles et intégrées à l'application, présentées à l'utilisateur au moment où il en a besoin. Whatfix favorise l'adoption numérique et l'autonomisation des utilisateurs pour améliorer la productivité et l'engagement. > > Conclusion : 77 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 77 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Whatfix - **Pays**: San Jose, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, bulgare, catalan, chinois, chinois traditionnel, coréen, danois, espagnol, français, hongrois, hébreu, indonésien, irlandais, islandais, italien, japonais, letton, lituanien, malais, norvégien, portugais, roumain, russe, serbe, serbe, slovaque, slovène, thaï, ukrainien, vietnamien - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Autriche, Belgique, Biélorussie, Brésil, Bulgarie, Canada, Chine, Croatie, Danemark, Espagne, Estonie, Finlande, France, Inde, Irlande, Italie et 31 de plus ## Fonctionnalités - API - Actions découlant d'un événement - Aide contextuelle - Alertes/Notifications - Alerts/Escalation - Analyse d'entonnoir - Analyse par cohorte - Analyse visuelle - Apprentissage asynchrone - Apprentissage mobile - Apprentissage synchrone - Base de données de clients - Bibliothèque de contenu - CRM - Cartographie du parcours client - Ciblage du public - Collecte de données multicanal - Communication multicanal - Conformité SCORM - Contenu interactif ## Intégrations (24 au total) - Bullhorn ATS & CRM - Confluence - Cornerstone LMS - Freshdesk - Fullstory - Google Sheets - Intercom - Jira - Microsoft Entra ID - Microsoft Excel - Microsoft Power BI - Moodle - Okta - Oracle Fusion Cloud ERP - SAP SuccessFactors HCM ... et 9 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Plateformes d'adoption numérique](https://www.getapp.fr/directory/1627/digital-adoption-platform/software) ## Catégories connexes - [Logiciels de service client](https://www.getapp.fr/directory/231/customer-service/software) - [Logiciels de formation](https://www.getapp.fr/directory/266/training/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de relation client](https://www.getapp.fr/directory/650/customer-engagement/software) - [Logiciels onboarding](https://www.getapp.fr/directory/730/onboarding/software) ## Logiciels similaires 1. 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[Zendesk Suite](https://www.getapp.fr/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Avis ### "Great customer services, little bit of a learning curve" — 5.0/5 > **Frank** | *9 mai 2017* | Internet | Taux de recommandation : 9.0/10 > > **Avantages**: Does everything we need Walkthroughs and customizations are great Simple interface Multiple formats to export your flows into for training End-user experience is very direct The support staff has been a great resource in getting us up and running\! ----- ### "I am the Training and Content Development Manager for a Software Company and Whatfix made our Software easier to manage." — 5.0/5 > **Utilisateur vérifié** | *24 avril 2017* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use. More complex integrations required me to contact Whatfix support (Sneha is the greatest\!\!\!) and they have been able to guide me through any issues i have ran into. > > **Inconvénients**: If i have to come up with any Cons about Whatfix i would say the Integrations table is getting harder to manage. Reason for this is that my software is vary versatile and users use our software differently and I have to create custom Walk Through's for each. It has taken me a while to manage the Integration portion but Whatfix has been very patient and helpful every step of the way. ----- ### "Good Support from Tech team" — 4.0/5 > **Vo** | *16 mai 2017* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: It helps our business easier which guide our customer step by step to understand the system. Our users get understand quickly with our tool. > > **Inconvénients**: We still need more development to make the feature is work well and more friendly to users. This should be fixed. ----- ### "Incredible product. Phenomenal support." — 5.0/5 > **Utilisateur vérifié** | *19 juin 2017* | Taux de recommandation : 10.0/10 > > **Avantages**: What is there not to like\! Within a few hours of downloading the trial, we were able to create several work-throughs to demo to our team. Customer Representatives have been and continue to be a huge factor in implementing and supporting those work-throughs for self-helps, pop-ups, and tasks. They have been insanely accessible and accommodating, regardless of how simple or technical our questions have been. They have fielded questions from every stakeholder in determining if this is product meets our strategy. They, along with the product, have impressed each of our department's heads who have had interaction. They are more than a support team, they feel very much like co-workers......and even friends. The above-mentioned features really stand out, however, one of the determining factors is the ability to export/embed the work-throughs as a slide show, PDF, or video. These will be instrumental for our training department, help center, analytics, QA, development and testing departments. > > **Inconvénients**: There are a few enhancements that we are hopeful will be integrated into Whatfix, such as text only helps that can be integrated into Self-Help. ----- ### "Whatfix is a great online learning tool powered by an extremely dedicated and service-oriented team\!" — 5.0/5 > **Utilisateur vérifié** | *2 mars 2018* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.. leaves us a bit in awe here in Western Europe. We are not used to such a good service anymore\! Also, releases come in very short cycles. The product team is very open to suggestions by clients and tries to implement them very quickly. > > **Inconvénients**: Whatfix still lacks some in-depth styling customisations but these are already on the roadmap so they will be available shortly. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/101353/whatfix?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/101353/whatfix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées