Lob

Lob

Automated print and mail solution for omni-channel marketing

3.7/5 (3 avis)

Lob - Présentation

Lob is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Lob takes the traditional, largely manual, process of proofing, printing, and mailing, and turns it it into an automated service that integrates with your CRM, marketing automation, and data tools.

With Lob you can use direct mail in the same way that you use digital tactics. You can trigger direct mail engagements based on customer behavior or milestones, completely integrate mail into omni-channel communication strategies, deeply personalize each individual piece of mail, and have full visibility for experimentation and attribution.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Lob - Avis

Note globale
3.7/5
67% d'avis positifs
1
Excellent
1
Très bien
0
Moyen
1
Médiocre
0
Horrible
Bianca l. P.
Traduire avec Google Translate

So Simple

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 07/01/2019
Provenance de l'avis : Capterra

Avantages

The API is so simple to work with, it makes developing fun! We use their postcards API to send thank you postcards to first-time customers, and the address verification API to check addresses before shipping orders. The Address Verification has saved us so much time speaking to UPS to update incorrect addresses and lots of customers that are no longer blaming us for wrong address.

Inconvénients

None. We haven't had any problems with Lob!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation

Probabilité de recommander le produit

10.0/10
Traduire avec Google Translate

Clean API but delivery time is slow

Logiciel utilisé toutes les semaines pendant 6 à 12 mois
Publié le 01/02/2019
Provenance de l'avis : Capterra

Avantages

Really easy to get started sending letters, and HTML template support ensured the letters we sent look great

Inconvénients

The printing and delivery speed ultimately wasn't what we were looking for - we'd submit a request and it would take 4 days to get mailed out, and another 2-3 days for recipient (US) to receive.

Note détaillée

Simplicité d'utilisation

Probabilité de recommander le produit

7.0/10
Peter B.
Traduire avec Google Translate

Poor Product Quality

Logiciel utilisé tous les mois pendant 6 à 12 mois
Publié le 16/06/2019
Provenance de l'avis : Capterra

Lob has great developer docs but an extremely lack luster product. Supply chain issues are a huge red flag and we are concerned there are bigger issues at play.

Avantages

Lob has great developer documentation. The developer docs are easy to read.

Inconvénients

1. Set-up time is extremely intensive. Since lob is an API we needed to hire developers to setup the direct mail functionality. We also had to keep them on staff to maintain it. $$$$

2. Product skews are extremely limited. Very few options to choose from.

3. Quality was lack luster. We noticed that the same size postcards were being printed in two different states. Each print facility was using different paper weights. Extremely sketchy quality.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

1.0/10

Lob - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Pricing is based on a pay-as-you-go model and scales depending on volume and type of mail you send.

Lob - Fonctionnalités

  • API

  • Analyse de campagne
  • Analyse en temps réel
  • Analytique de l'engagement
  • Données en temps réel
  • Gestion de contenu
  • Gestion des campagnes
  • Importation et exportation de données
  • Interface glisser-déposer
  • Intégration de tiers
  • Intégration des médias sociaux
  • Marketing multicanal
  • Marketing sur les réseaux sociaux
  • Modèles personnalisables
  • Monitoring
  • Notifications automatiques
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Tableau de bord d'activités
  • Tests A/B

Plus d'informations sur Lob

Lob - Principales fonctionnalités

  • Ad products
  • Address verification
  • Business cards
  • Cards
  • Check writing service
  • Customizable checks with logo
  • Documents
  • Mail print service
  • Personalized postcards
  • Photos
  • Postcard tracking
  • Postcards service API
  • Posters
  • Send checks
  • Specific area mailing

Avantages

  • Full automation: At its heart direct mail is still a pretty manual process. We see companies that have automated some aspects of their campaigns, but behind the scenes they’ve still got people pulling lists, uploading data to printers, and reviewing proofs. Lob fully automates these processes, and allows your team to focus on higher-value work.
  • Speed & Redundancy: Even the best print partner is a potential single point of failure. Anything from unexpected volume, to equipment failures, to weather events can end up delaying campaigns. Lob intelligently routes production across a global network of printers--optimizing for availability, speed, and cost. This ensures you’ll always get the fastest possible production and delivery.
  • Cost Savings: We process huge amounts of mail--not just direct mail marketing, but billing, collections, and payments for thousands of customers. Because we’re always sending at such scale, we’re able to get some of the lowest production and mailing costs in the industry. These lower per-piece costs (even for companies that don’t consistently send high volumes) plus the efficiencies gained from automation can end up driving significant cost reductions
  • Lob - FAQ

    Voici quelques-unes des questions fréquentes sur Lob.

    Q. Quels sont les types de licence disponibles pour Lob ?

    Types de licences disponibles pour Lob :

    Type de licence: Abonnement

    version d'essai gratuite: Disponible

    Pricing is based on a pay-as-you-go model and scales depending on volume and type of mail you send.

    Q. Quelles sont les principales fonctionnalités du logiciel Lob ?

    Fonctionnalités du logiciel Lob :

    • Ad products
    • Address verification
    • Business cards
    • Cards
    • Check writing service
    • Customizable checks with logo
    • Documents
    • Mail print service
    • Personalized postcards
    • Photos
    • Postcard tracking
    • Postcards service API
    • Posters
    • Send checks
    • Specific area mailing

    Q. Qui utilise Lob ?

    Utilisateurs habituels du logiciel Lob :

    Grandes entreprises, Entreprises de taille moyenne

    Q. Dans quelles langues Lob est-il disponible ?

    Langues dans lesquelles Lob est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour Lob ?

    Types de licences disponibles pour Lob:

    Abonnement

    Q. Lob prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par Lob.

    Q. Avec quelles applications Lob peut-il s'intégrer ?

    Applications s'intégrant à Lob :

    APIANT, Ad Sales Genius, Autopilot, Built.io Flow, Cognito Forms, CrossEngage, Enquire CRM, Juniper Square, PayHOA, ProjectManager.com

    Q. Quelles sont les ressources d'aide disponibles pour Lob ?

    Ressources d'aide disponibles pour Lob :

    FAQ, Base de connaissances, Support en ligne