kintone

What I like most about this software it is super easy to build a database with drag and drop. Also, if you need something more advance there is a custom development team that is affordable

I think the look of the user interface needs to be updated. The visual design needs work as it doesn't look visually impressive compared to some tools.

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.

There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

It can assign someone with a certain task, and it's easy to create some easy apps.

It cannot do certain things like anker link. It is very inconvenient that it cannot do something easy like this.

Flexibility is what I love about Kintone. It has core features needed to handle many type of workflow in many industries. For those that are looking for more, It is also very easy to implement additional functionality and work with API from other system.

The UI really could use some work. As far as I think the UX is great, UI is struggling to hit good impressions.