--- description: Smile.io : qu'en pensent les utilisateurs ? Lisez les avis sur Smile.io, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.fr/software/100967/smile-io Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100967/smile-io?page=2) > Smile.io est une solution cloud de récompenses client permettant de créer et de gérer des programmes de fidélisation de la clientèle basés sur un système de points, des références et la fidélisation des clients VIP pour les commerces de détail en ligne. > > Conclusion : 67 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 67 Avis | | Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Smile.io - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, chinois, chinois traditionnel, croate, danois, espagnol, finnois, français, hongrois, italien, japonais, norvégien, néerlandais, polonais, portugais brésilien, roumain, suédois, tchèque, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bolivie, Bosnie-Herzégovine et 175 de plus ## Fonctionnalités - API - Alertes/Notifications - Carte de fidélité - Champs personnalisables - Gamification - Gestion de l'e-commerce - Gestion de la communication - Gestion des abonnements - Gestion des avantages - Gestion des remises - Gestion des récompenses - Historique des transactions - Intégration des médias sociaux - Marketing multicanal - Mesure des performances - Modèles personnalisables - Point de vente (PDV) - Pour les références des clients - Profils de clients - Promotion sociale ## Intégrations (21 au total) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de parrainage](https://www.getapp.fr/directory/742/referral-marketing/software) ## Logiciels similaires 1. [Guusto](https://www.getapp.fr/software/127547/guusto) — 4.9/5 (3742 reviews) 2. [Kangaroo](https://www.getapp.fr/software/109869/kangaroo) — 4.9/5 (254 reviews) 3. [Tremendous](https://www.getapp.fr/software/2047288/tremendous-rewards) — 4.8/5 (501 reviews) 4. [TapMango](https://www.getapp.fr/software/107749/tapmango) — 4.8/5 (186 reviews) 5. [Loopy Loyalty](https://www.getapp.fr/software/109289/loopy-loyalty) — 4.6/5 (69 reviews) ## Avis ### "Great loyalty program app" — 4.0/5 > **Molly** | *22 juin 2023* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Inconvénients**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "Providing stellar Loyalty and Rewards to customers - one at a time\!" — 5.0/5 > **Dana** | *25 janvier 2026* | Événementiel | Taux de recommandation : 10.0/10 > > **Avantages**: It’s easy to use and does exactly what I need. I love how it connects with Shopify and makes rewarding repeat customers simple. It’s helped keep people coming back to my shop without me having to do a ton of extra work. > > **Inconvénients**: I just wish there were more design options without paying for the higher plan, but overall it’s been great for my business. > > It helps me build customer loyalty and bring people back to my store. I can easily reward repeat customers and referrals, which has helped increase engagement and sales without needing to constantly run discounts. And, my customers LOVE it\! It's a win/win\! ----- ### "Great option for bigger businesses" — 5.0/5 > **Utilisateur vérifié** | *19 février 2020* | Produits alimentaires | Taux de recommandation : 5.0/10 > > **Avantages**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Inconvénients**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Easy app to add value, engagement" — 5.0/5 > **Leila** | *3 mars 2026* | Art/artisanat | Taux de recommandation : 9.0/10 > > **Avantages**: It was very easy to set up and integrated well with my website. Customers were earning and redeeming rewards right away. The admin is easy to navigate and understand. > > **Inconvénients**: There are several ways for customers to earn rewards, but I would like to add custom options specific to my website. Perhaps that is possible, but not on my plan. > > My experience with the Smile.io app has been smooth and seamless. It seems well-designed and intuitive. It's a great way to add value for customers and increase engagement with my business. ----- ### "Great app for Shopify store Owners" — 5.0/5 > **Francesco** | *17 décembre 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I appreciated the clear onboarding, sensible defaults, and how easy it was to customize branding and rules. The range of rewards and earning options is genuinely strong (points for purchases, referrals, birthdays, social actions, and more), which makes it simple to keep customers engaged in different ways. A standout benefit for me is the Shopify POS integration: in-store customers can earn and redeem points at the counter with no awkward workarounds, so the online and offline experiences stay perfectly in sync. On top of that, customer support has been fast and helpful — quick replies, clear answers, and practical suggestions when I needed them. > > **Inconvénients**: Pricing can feel a bit high for a small business. The value is there, but when you’re watching margins closely, the monthly cost is something you notice. I would love to see a slightly more accessible tier for smaller stores. > > Overall, my experience has been very positive. I use Smile.io every day to manage rewards, motivate repeat purchases, and recognize loyal customers, and it just works. The app is stable, the interface is intuitive, and the feature set covers everything I need to run a credible loyalty program across both my website and my physical shop. Even with the price consideration, the gains in customer retention, the time saved on setup and maintenance, and the responsive support make Smile.io worth it for my business. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100967/smile-io?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100967/smile-io) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées