--- description: Smile.io : qu'en pensent les utilisateurs ? Lisez les avis sur Smile.io, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.fr/software/100967/smile-io Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100967/smile-io?page=2) > Smile.io est une solution cloud de récompenses client permettant de créer et de gérer des programmes de fidélisation de la clientèle basés sur un système de points, des références et la fidélisation des clients VIP pour les commerces de détail en ligne. > > Conclusion : 67 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 67 Avis | | Simplicité d’utilisation | 4.9/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Smile.io - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 199,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, chinois, chinois traditionnel, croate, danois, espagnol, finnois, français, hongrois, italien, japonais, norvégien, néerlandais, polonais, portugais brésilien, roumain, suédois, tchèque, turc - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Biélorussie, Bolivie, Bosnie-Herzégovine et 175 de plus ## Fonctionnalités - API - Alertes/Notifications - Carte de fidélité - Champs personnalisables - Gamification - Gestion de l'e-commerce - Gestion de la communication - Gestion des abonnements - Gestion des avantages - Gestion des remises - Gestion des récompenses - Historique des transactions - Intégration des médias sociaux - Marketing multicanal - Mesure des performances - Modèles personnalisables - Point de vente (PDV) - Pour les références des clients - Profils de clients - Promotion sociale ## Intégrations (21 au total) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://www.getapp.fr/directory/204/customer-loyalty/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de parrainage](https://www.getapp.fr/directory/742/referral-marketing/software) ## Logiciels similaires 1. [Guusto](https://www.getapp.fr/software/127547/guusto) — 4.9/5 (3445 reviews) 2. [Kangaroo](https://www.getapp.fr/software/109869/kangaroo) — 4.9/5 (249 reviews) 3. [Tremendous](https://www.getapp.fr/software/2047288/tremendous-rewards) — 4.8/5 (458 reviews) 4. [TapMango](https://www.getapp.fr/software/107749/tapmango) — 4.8/5 (186 reviews) 5. [Xoxoday](https://www.getapp.fr/software/129819/rewards-platform) — 4.4/5 (260 reviews) ## Avis ### "Great loyalty program app" — 4.0/5 > **Molly** | *22 juin 2023* | Biens de consommation | Taux de recommandation : 8.0/10 > > **Avantages**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Inconvénients**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "A Simple, Effective Loyalty Tool for Shopify Stores" — 5.0/5 > **Dave** | *17 décembre 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: It’s easy to set up and integrates cleanly with Shopify, so you can launch a loyalty programme quickly without custom development. The system is simple for customers to understand and actually encourages repeat purchases. > > **Inconvénients**: Some useful features and deeper customisation are locked behind higher-priced plans. The customer-facing widget is functional but limited in terms of design control. > > Overall, it’s been a reliable and effective loyalty platform that does what it promises without unnecessary complexity. It’s easy to manage, works well with Shopify, and delivers clear value for customer retention. ----- ### "Great option for bigger businesses" — 5.0/5 > **Utilisateur vérifié** | *19 février 2020* | Produits alimentaires | Taux de recommandation : 5.0/10 > > **Avantages**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Inconvénients**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Great Loyalty Program Tool for Shopify Stores" — 5.0/5 > **ELLSON** | *18 décembre 2025* | Meubles | Taux de recommandation : 10.0/10 > > **Avantages**: Smile.io is very easy to set up and integrates smoothly with Shopify. The rewards, points, and referral system are intuitive and flexible, which makes it simple to design loyalty campaigns that actually convert. The dashboard is clean, tracking is clear, and customer support is responsive and helpful whenever we need assistance. > > **Inconvénients**: Some advanced customisation options require time to explore, and certain features are only available on higher-tier plans. However, these are understandable given the overall value provided. > > Overall, Smile.io has been a very reliable loyalty and rewards solution for our eCommerce business. It helped us increase repeat purchases, improve customer engagement, and run structured reward campaigns without technical complexity. The platform feels mature, stable, and well thought out for growing online brands. ----- ### "A Solid Loyalty Platform for Growing Brands" — 5.0/5 > **Daniela** | *17 décembre 2025* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Smile.io is how simple and straightforward it is to use. Everything is easy to set up, from rewards and gift cards to campaigns and tracking, and you don’t need a technical background to manage it. It offers great value for money because it includes all the key loyalty features in one place. The dashboard is clear and intuitive, which makes it easy to create campaigns, adjust rewards, and quickly see what’s working. Customer support has been great as well — responsive, friendly, and genuinely helpful whenever we have questions. Tracking is another big plus, since it allows us to understand customer behavior and measure the impact of our loyalty program without overcomplicating things. Overall, it’s a very practical and reliable tool that makes running a loyalty program feel easy and efficient. > > **Inconvénients**: If I had to mention something I like less, it would be that the points system can feel a bit limited. I’d love to have more actions or behaviors automatically earning points, beyond the standard options. That said, the dashboard has improved a lot and is now much more complete, which makes managing and tracking the program easier. Overall, it’s a small limitation compared to how solid and useful the platform is. > > Overall, my experience with Smile has been very positive. It’s an easy-to-use platform that makes running a loyalty program simple and efficient. The tools are intuitive, the dashboard is clear, and it’s easy to track performance and make adjustments when needed. It feels reliable, well thought out, and supported by a responsive team. As the platform continues to evolve and add features, it keeps getting better, which makes it a great long-term solution for growing brands. ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100967/smile-io?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100967/smile-io) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Données structurées