Wave

Gestion des reçus, de la comptabilité, de la facturation, de la paie et des paiements tout-en-un

4,4 /5 (948 avis) Donnez votre avis !

Wave - Présentation

Description du logiciel Wave

Wave est une solution entièrement intégrée conçue pour les petites entreprises de 9 employés ou moins. Wave met l'accent sur les propriétaires de petites entreprises pour vous permettre de naviguer sans encombre et de trouver ce dont vous avez besoin au bon moment. Avec une interface de navigation simple et une connexion unique, il n'a jamais été aussi facile de trouver ce dont vous avez besoin, quand vous en avez besoin.

Utilisez les outils de comptabilité 100 % gratuits de Wave pour obtenir les informations dont vous avez besoin sans aucune démarche administrative. Grâce aux connexions bancaires automatiques de Wave, vos informations sont transmises de manière transparente à la passerelle Wave, sans aucune saisie manuelle. Et même si elle est conviviale et facile à comprendre, elle reste une application par partie double. Collaborez avec votre comptable ou votre aide-comptable en temps réel et gagnez tous les deux du temps !

Utilisez les outils de facturation de Wave pour collecter vos paiements plus rapidement. Choisissez le modèle qui correspond le mieux à votre entreprise, ajoutez votre propre logo et choisissez une couleur pour vos factures. Envoyez vos factures directement par Wave et collectez les paiements par carte de crédit via l'outil de traitement de paiements Wave. Utilisez les outils de facturation Wave pour montrer votre professionnalisme, être payé plus rapidement et savoir où se trouve votre argent.

Tout le monde aime être payé, mais personne n'aime gérer la paie. Désormais, les outils de gestion de la paie Wave vous aident à gérer la paie de vos salariés aux États-Unis et au Canada. Bénéficiez d'une précision garantie, du dépôt direct et du libre-service pour les employés pour 5 dollars par salarié et par mois ou moins, le paiement de vos salariés n'a jamais été aussi abordable.

Utilisez les outils de finances personnelles de Wave pour mieux comprendre où va votre argent. Avec des outils de budgétisation simples, un suivi des investissements en temps réel, etc., Wave est le meilleur moyen de gérer vos finances personnelles.

Wave - Présentation

Prix

À partir de
0,00 $US

Types de licence

Essai gratuit
Gratuit
Rapport qualité-prix

Wave - Fonctionnalités

Appareils
Pour quelle entreprise ?
TPE PME GE
Disponible dans les pays suivants
États-Unis, Canada, Royaume-Uni, Australie, Chine et 3 autres, Inde, Japon, Allemagne
Langues
anglais

Media

303292
303293
303294
303295
303296
582383
Wave video Capture d'écran pour Wave : Wave Dashboard Capture d'écran pour Wave : Wave Accounting Capture d'écran pour Wave : Wave Invoice Creation Capture d'écran pour Wave : Wave Invoice Schedule Capture d'écran pour Wave : Wave Invoice List Capture d'écran pour Wave : Wave Payments

Wave - Avis

Note globale
4,4
/
5
Excellent
578

Très bien
265

Moyen
53

Médiocre
21

Mauvais
31

Rapport qualité-prix
4,7
Fonctionnalités
4,2
Simplicité d'utilisation
4,4
Support client
4,1
89% des utilisateurs recommandent cette application
Andi L.

Wave Shows Me the Money!

Before I used Wave, I was behind every month on my invoicing. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. Then I found Wave, and my whole life changed. I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). My favorite emails are, "Congrats! You Got Paid!" from Wave. I feel fantastic!


Traduire avec Google Translate
Suzanne R.

Wave error messed up my entire system and they want to charge me $3000 to fix it

It was good while it lasted, before their system made my data unusable. They really tried to be helpful, I chatted with several friendly people online, all of whom were unable to resolve my issues. They were unable to refer me to a WaveApps specialist in my area. Ultimately their solution was to offer me one of their bookkeepers at a cost of $3000 to fix the problem they created. No thanks.


Traduire avec Google Translate
Angie R.

Excellent alternative to QuickBooks

I've had a very positive experience with Wave. As mentioned, I have used their paid and their free offerings and feel both are an excellent value. I think Wave offers a great way to save on a monthly subscription fee. Their customer service has been very helpful when I've had questions.


Traduire avec Google Translate
Nate M.

Be aware!

Be aware!

Let’s get straight to it. No polishing, no lies.

Wave’s actual system is pretty good. If it “actually” worked…
One sad truth about this company that you’ll notice right away is that their servers or hosting is worse than blogs were in 1980. It is slow, freezes and crashes all the time. Way too annoying to work with on a daily basis for a professional company. Bottom line: the system is unreliable.

Moving along to the stuff that matters even more…

Customer service, honesty and professionalism. Uum, try again. You will not find any of that in this company. They clearly have no clue what it means to run a professional service.

Last week I processed two transactions. Both of them were more than 2 grand.
Keep in mind that i’m a new startup that needs my money right away, or at least when promised.

2 days go by and no money. Okay…. here we go again. I email Wave asking what’s the deal with the money.
I say “again” because I had the same thing with my first few small transactions. But then I thought it was only because I was a new customer so they had to confirm some details. (by details I mean force me to show them communications between me and my clients).

That same day I get an email from the department that deals with the money saying in fancy words that they are withholding my money for security reasons until they can confirm some details. Again they ask for communications and authorizations. (who do they think they are?)

I respond within 2 minutes with snapshots of communications and conversations straight from my client explaining who he is and that he authorized the payment.

a day or two goes by and nothing. You can imagine how angry I feel about now. Projects are on hold, business stops, Wave is running me into the ground….

Of course there is no one to talk to until you sign up for the live chat at ($9 a month). So I sign up, because I cannot wait. Open a chat, explain to the woman really respectfully what is going on, she looks it up for 10 minutes and responds by saying that she sees my ticket (email) and that she will escalate it to the top… blah blah blah.

So there I learn that live chat is basically if you have a question regarding the functions of the site, but it is basically useless regarding the things that really matter. MY MONEY!
In short, you CANNOT contact anyone about it, you can only email. But emails, despite their promises may take 3 days get answered.

So I send another email asking what’s going on and get a response that since I submitted 2 emails my ticket was moved back down to the bottom. (That wad their way of apologizing or exusing themselves).

In that same email they don’t tell me that my snapshot isn’t sufficient or anything like that (even though it worked for the first 3 transactions), they tell me that they need to speak to my clients to confirm payments…. Really? …. wow, okay

I respond within 2 minutes with two phone numbers.

(this is Friday after 5pm)

One of my clients get’s a phone call, confirms payment and they tell him that the money will be released “right away”.

The second client get’s a phone call, but misses it. (He is still waiting for another phone call). And of course you cannot call them back, because they use fake phone numbers using local area codes.

Well, guess what? The money from the first client that got the phone call from them was not released… and it’s Tuesday already. (almost a week from when I processed the transaction).

Never heard anything back from them in past 3 days!!

Conclusion: (aside from me being so frustrated, hardly able to contain myself)

Well, firstly I would like to say that I switched to Quickbooks online right away. They are a professional company with lower rates and faster deposit times (ONE DAY!). And you can call them!

The only reason I chose Wave over Square is because they had a good invoicing system. But i’ve used Square before and never had issues like this.

What I mean is this: Why make an issue when there is none????
Wave makes security issues when there is none.
I’m a legal, professional company in the United States. Why in the world would you pretend like there are security issues with my transactions if no one ever disputed or complained? There is no answer. Because if there was a valid answer, Square and Quickbooks would be the same concerned.
Stop making issues where there are none.

I would advise anyone reading this to go with Square or Quickbooks. You will end up being much happier. Unless you can afford these criminals withholding your money for as long as they like.

So again: system: too slow, crashes and freezes. OH, and annoying advertisements.
Support: only for functionality questions.
Service: absolutely horrible and un professional.

You choose.

Thanks!


Traduire avec Google Translate
Sutra B.

Excellent for the start-up to small company!

So far it has been a good experience overall. I haven’t had any issues. I haven’t had very much interaction with customer service other than the initial consultation Coach and the vetting process situation.


Traduire avec Google Translate
Andi L.
Secteur d'activité: Marketing et publicité
Taille de l'entreprise: 2-10 employés
Traduire en français

Wave Shows Me the Money!

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 15/05/2019
Provenance de l'avis : Capterra

Before I used Wave, I was behind every month on my invoicing. I hated sending invoices, and I really, REALLY hated being the Collections person, asking my clients to pay their bills. Then I found Wave, and my whole life changed. I was able to get set up super quickly, connect to my bank, add my clients' contact information, and set up the template for my invoices. Now, I have "Monthly Invoicing" on my calendar, and it takes me about 15 minutes to handle the task (instead of 2 hours). My favorite emails are, "Congrats! You Got Paid!" from Wave. I feel fantastic!

Avantages

Wave has absolutely changed my business for the better. It used to take me about 2 hours a month to do my invoicing, which I hated doing, and so I avoided it. Now, I handle monthly invoicing in about 15 minutes. Plus, as new clients come in or one-off projects are completed, I can send the invoices quickly—like 5 minutes. So ease of use is absolutely the first thing I love about Wave.

Second, as a small business owner, I am in charge of acquiring new clients, executing the work, invoicing for the work, and then acting as collections when clients are late in paying. With Wave, I check a simple box that sends reminders to the client when things are past due. What a relief! It's coming from "my accounting department" rather than me. Hallelujah!

Third, the payment process is so easy for my clients! They can pay any way they want—check, credit card, bank, whatever. It's so easy for them, and I have had zero complaints.

It's also fantastic to know when clients have (or haven't) viewed the invoice. And getting the emails from Wave announcing that I've been paid are the best emails of the day.

The fact that all of this amazingness is free? That's just the icing on the cake. Thank you, Wave!

Inconvénients

My only issue with Wave is probably a rare use-case. I manage invoicing for a client of mine. (Side note: Wave made it SO EASY for me to be an admin of her account but not the manager, and I can log into my account to access hers. It is AWESOME!) She sells programs, and her clients generally pay in one invoice. Occasionally, her clients need to pay in installments. It was not easy to set up a recurring invoice for only three months to send to the client, especially without a credit card on file. I had to create three different invoices, and label them as Installment #1, #2, etc. However, I recognize that this is probably a one-off user scenario that not many people would need. And I can't complain when the tool is free, and I found a workaround.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Suzanne R.
Secteur d'activité: Photographie
Taille de l'entreprise: Auto-entrepreneur
Traduire en français

Wave error messed up my entire system and they want to charge me $3000 to fix it

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 24/01/2020
Provenance de l'avis : GetApp

It was good while it lasted, before their system made my data unusable. They really tried to be helpful, I chatted with several friendly people online, all of whom were unable to resolve my issues. They were unable to refer me to a WaveApps specialist in my area. Ultimately their solution was to offer me one of their bookkeepers at a cost of $3000 to fix the problem they created. No thanks.

Avantages

It was wonderfully easy to use, the invoices looked professional and payment processing features were handy.

Inconvénients

TLDR: Major syncing, reconciling and support issues

Two of my accounts synced twice (so I had four accounts in Wave where there should have been two) and they were unable to fix this. Their suggested fixes did not work. They have chat and email support but no phone support and even though they logged in as an admin they were unable to fix this problem.
A recent update to their system caused my entire past four years of records to be unreconciled, and the only fix was to go back to the beginning of time and compare each transaction ever made.
They offered me a bookkeeper to do this for me for $269/month for a minimum of 12 months, despite my being very diligent about keeping my account up to date for the past four years.

I have switched to another system now.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 3.0/10

Angie R.
Secteur d'activité: Vente au détail
Taille de l'entreprise: 2-10 employés
Traduire en français

Excellent alternative to QuickBooks

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 24/07/2020
Provenance de l'avis : Capterra

I've had a very positive experience with Wave. As mentioned, I have used their paid and their free offerings and feel both are an excellent value. I think Wave offers a great way to save on a monthly subscription fee. Their customer service has been very helpful when I've had questions.

Avantages

I use Wave for bookkeeping for our retail business as well as for consulting projects. It's easy to set up and is intuitive to use. Transactions are automatically imported and can be easily categorized. I also use Wave for our payroll (which is a paid service) - this was also easy to set up and Wave can manage sending in your employer taxes. Since I do not have a background in accounting, I also paid for a one-time session with a Wave accountant - this session was extremely helpful in ensuring I had my books set up correctly as we walked through my books in real-time and were able to identify necessary changes. I have never used another bookkeeping software, but I find that Wave meets all of our daily needs.

Inconvénients

Because I use Wave for two different arms of my business, I do wish you could automatically move them between the businesses. Instead, you have to manually enter charges. For example, if I have a charge auto-import from my business card I have to create a few transactions to get them assigned to the correct business because I want P&L tracked separately.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Nate M.
Traduire en français

Be aware!

Publié le 14/02/2016
Provenance de l'avis : GetApp

Be aware!

Let’s get straight to it. No polishing, no lies.

Wave’s actual system is pretty good. If it “actually” worked…
One sad truth about this company that you’ll notice right away is that their servers or hosting is worse than blogs were in 1980. It is slow, freezes and crashes all the time. Way too annoying to work with on a daily basis for a professional company. Bottom line: the system is unreliable.

Moving along to the stuff that matters even more…

Customer service, honesty and professionalism. Uum, try again. You will not find any of that in this company. They clearly have no clue what it means to run a professional service.

Last week I processed two transactions. Both of them were more than 2 grand.
Keep in mind that i’m a new startup that needs my money right away, or at least when promised.

2 days go by and no money. Okay…. here we go again. I email Wave asking what’s the deal with the money.
I say “again” because I had the same thing with my first few small transactions. But then I thought it was only because I was a new customer so they had to confirm some details. (by details I mean force me to show them communications between me and my clients).

That same day I get an email from the department that deals with the money saying in fancy words that they are withholding my money for security reasons until they can confirm some details. Again they ask for communications and authorizations. (who do they think they are?)

I respond within 2 minutes with snapshots of communications and conversations straight from my client explaining who he is and that he authorized the payment.

a day or two goes by and nothing. You can imagine how angry I feel about now. Projects are on hold, business stops, Wave is running me into the ground….

Of course there is no one to talk to until you sign up for the live chat at ($9 a month). So I sign up, because I cannot wait. Open a chat, explain to the woman really respectfully what is going on, she looks it up for 10 minutes and responds by saying that she sees my ticket (email) and that she will escalate it to the top… blah blah blah.

So there I learn that live chat is basically if you have a question regarding the functions of the site, but it is basically useless regarding the things that really matter. MY MONEY!
In short, you CANNOT contact anyone about it, you can only email. But emails, despite their promises may take 3 days get answered.

So I send another email asking what’s going on and get a response that since I submitted 2 emails my ticket was moved back down to the bottom. (That wad their way of apologizing or exusing themselves).

In that same email they don’t tell me that my snapshot isn’t sufficient or anything like that (even though it worked for the first 3 transactions), they tell me that they need to speak to my clients to confirm payments…. Really? …. wow, okay

I respond within 2 minutes with two phone numbers.

(this is Friday after 5pm)

One of my clients get’s a phone call, confirms payment and they tell him that the money will be released “right away”.

The second client get’s a phone call, but misses it. (He is still waiting for another phone call). And of course you cannot call them back, because they use fake phone numbers using local area codes.

Well, guess what? The money from the first client that got the phone call from them was not released… and it’s Tuesday already. (almost a week from when I processed the transaction).

Never heard anything back from them in past 3 days!!

Conclusion: (aside from me being so frustrated, hardly able to contain myself)

Well, firstly I would like to say that I switched to Quickbooks online right away. They are a professional company with lower rates and faster deposit times (ONE DAY!). And you can call them!

The only reason I chose Wave over Square is because they had a good invoicing system. But i’ve used Square before and never had issues like this.

What I mean is this: Why make an issue when there is none????
Wave makes security issues when there is none.
I’m a legal, professional company in the United States. Why in the world would you pretend like there are security issues with my transactions if no one ever disputed or complained? There is no answer. Because if there was a valid answer, Square and Quickbooks would be the same concerned.
Stop making issues where there are none.

I would advise anyone reading this to go with Square or Quickbooks. You will end up being much happier. Unless you can afford these criminals withholding your money for as long as they like.

So again: system: too slow, crashes and freezes. OH, and annoying advertisements.
Support: only for functionality questions.
Service: absolutely horrible and un professional.

You choose.

Thanks!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Sutra B.
Secteur d'activité: Loisirs, voyage et tourisme
Taille de l'entreprise: 2-10 employés
Traduire en français

Excellent for the start-up to small company!

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 07/05/2020
Provenance de l'avis : SoftwareAdvice

So far it has been a good experience overall. I haven’t had any issues. I haven’t had very much interaction with customer service other than the initial consultation Coach and the vetting process situation.

Avantages

Love this product because of the cost! Free! So many great tools that it offers to include invoicing. You can create all of your own products and services and include your terms & Conditions. Clients can pay directly from the invoice. You can get paid the same day if you attach your business card to your account. It has a payroll feature as well for an additional charge. I love the fact that the reporting is so simple and easy to read. I would highly recommend purchasing this set up package. It comes with consultations and assistance to work through all the process of setting up your account and different categories specific to your business. It was definitely worth the extra money spent. I also like the fact that there are apps available to send invoices if you are away from the office. Also, you can upload receipts directly from wherever you are by simply taking a picture and categorizing it on the spot. No more having to deal with Receipts in the shoebox LOL.

Inconvénients

On the Invoicing I wish there was an option to add tipping. Our clients like to add a tips for our service and while Square offers this feature, Wave does not. There was a weird vetting process that nobody told me about and at first I thought it was a scam and I didn’t reply. But then I confirmed with the consultant I had been working with and they verified that this was in fact something that I had to go through. It seemed kind of sketchy at first, but it had validity with regards to the financial process.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit: 10.0/10

Recommandation utilisateur
8,8/10
Basé sur 948 avis utilisateurs
Comparatif avec les logiciels similaires : recommandation utilisateur
Comparer avec les alternatives

Wave - Prix

Wave - Prix

À partir de
0,00 $US
Essai gratuit
Gratuit
Rapport qualité-prix
Rapport qualité-prix
4,7/5
Basé sur 948 avis utilisateurs
Comparatif avec les logiciels similaires : rapport qualité-prix
Comparer avec les alternatives

Wave - Fonctionnalités

Wave - Fonctionnalités

API
Analyse financière
Données en temps réel
Facturation
Gestion de la comptabilité
Gestion de la conformité
Gestion des factures
Gestion des flux de travail
Importation et exportation de données
Intégration comptable
Intégration de tiers
Notifications automatiques
Paiements électroniques
Piste d'audit
Prise en charge de plusieurs devises
Rapports et statistiques
Rapports personnalisables
Suivi des frais
Tableau de bord d'activités
Traitement des factures
Fonctionnalités
4,2/5
Basé sur 948 avis utilisateurs
Comparatif avec les logiciels similaires : note sur les fonctionnalités
Comparer avec les alternatives

Catégories

Wave - FAQ

Wave - FAQ

Voici quelques-unes des questions fréquentes sur Wave.

Q. Quels sont les types de licence disponibles pour Wave ?

Types de licences disponibles pour Wave :

À partir de: 0,00 $US

Type de licence: Gratuit

Essai gratuit: Non disponible

Q. Quelles sont les principales fonctionnalités du logiciel Wave ?

Nous n'avons pas d'informations sur les fonctionnalités de Wave.

Q. Qui utilise Wave ?

Utilisateurs habituels du logiciel Wave :

PME, Administration publique, À but non lucratif, Auto-entrepreneurs

Q. Dans quelles langues Wave est-il disponible ?

Langues dans lesquelles Wave est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Wave ?

Types de licences disponibles pour Wave:

Gratuit

Q. Wave prend-il en charge les appareils mobiles ?

Appareils pris en charge par Wave :

Android, iPhone

Q. Avec quelles applications Wave peut-il s'intégrer ?

Applications s'intégrant à Wave :

APIANT, Genesis Chiropractic Software, Google Drive, InvoiceSherpa, Metric.ai, MinuteDock, Paycove, Shoeboxed, Stripe, Workato

Q. Quelles sont les ressources d'aide disponibles pour Wave ?

Ressources d'aide disponibles pour Wave :

FAQ, Forum, Base de connaissances, Support en ligne, Tutoriels vidéo