Zoho Subscriptions
En savoir plus sur Zoho Subscriptions
Zoho Subscriptions s'adresse à toutes les entreprises rencontrant des besoins de facturation récurrente et cherchant à automatiser l'ensemble du processus de gestion des abonnements en toute simplicité.
Lorsqu'un client s'abonne à votre produit ou à votre service, Zoho lui envoie automatiquement la facture. Il procède de la même manière pour les renouvellements, envoie des remerciements, vous prévient ainsi que vos clients si le paiement échoue, essaie de refacturer les paiements ayant échoué et répète ce processus encore et encore jusqu'à expiration de l'abonnement.
Niveau d'expérience : Débutant à avancé
Taille de l'entreprise : Petites et moyennes entreprises
Tarif : À partir de 29 dollars par organisation. (Pas de frais d'installation. Pas de carte de crédit requise)
Clients satisfaits : FilterSnap, EuroBox, Phillip's Flags et Mobile Loyalty
Options de tarification dès :
59,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Clients types
- Auto-entrepreneurs
- Petites entreprises (de 2 à 50 employés)
- Moyennes entreprises (de 51 à 500 employés)
- Grandes entreprises (500 employés minimum)
Déploiement
- Basé sur le cloud
- Sur site
Disponible dans les pays suivants
Émirats arabes unis, Australie, Brésil, Canada, Allemagne , Espagne, France, Royaume-Uni, Inde, Italie, Mexique, Arabie saoudite, États-Unis et 8 autres
Langues
allemand, anglais, chinois, espagnol, français , italien, japonais, néerlandais, portugais, suédois et 5 autres
Options de tarification dès :
59,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Images
Fonctionnalités
Nombre total de fonctionnalités pour Zoho Subscriptions : 71
Alternatives
Pabbly Subscriptions
Tipalti
Keap
MoonClerk
Avis
Vous avez déjà Zoho Subscriptions ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great for automating payments from clients
Publié le 25/11/2019
Great for start ups and small businesses who are trying to keep a low overhead. Their customer...
Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.
Avantages
Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services.
The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver.
It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again.
When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.
Inconvénients
The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well.
Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.
Réponse de Zoho
Hi Matthew,
Good to hear from you!
Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us.
Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey.
Cheers,
Harikrishna
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Gets the job done. Great customer and subscription admin panel.
Publié le 26/04/2020
My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscripti...
My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscriptions totally fit the bill. It provided a test environment identical to the launch environment so there was little in the way of post-launch bug cleanup. The system was super easy to set up an MVP and was flexible enough so that we could build on this MVP as our real-world usage brought to light other features we wanted to deploy.
Avantages
Pricing structure
API integrations
Webhook announcements
Clean and intuitive admin panel
Robust reporting
Subscriber export
Subscription pricing flexibility with coupons and addons
Inconvénients
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data. We didn't have the budget to do a full API deployment, but we were able to come up with some workarounds to collect info in fields not specifically designed for that information. When we did go with the full API deployment, it was pretty easy to transition our hacked-together data collection into the new custom fields.
Pourquoi passer à Zoho Subscriptions
Best balance between pricing structure and non-technical deploymentRéponse de Zoho
Hi Lucas,
Thanks for taking the time to review Zoho Subscriptions!
We are happy to know your feedback on the Sandbox environment, the API and webhook capabilities and the flexibility aspect of the app. We believe your subscription billing is streamlined as per your needs. If you have any questions, feel free to reach out to us anytime.
Happy to have you with us Lucas.
Cheers,
Harikrishna
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Everything you need to bill consistently
Publié le 04/11/2022
This is a great tool for payment processing specially when integrated with other Zoho relevant tools
This is a great tool for payment processing specially when integrated with other Zoho relevant tools
Avantages
Zoho Subscriptions takes care of every step of the payment process. After its setup, the process is smooth and simple for every new customer yhat signs up
Inconvénients
The new way invoices, refunds, credit notes and subscriptions are displayed is cumbersome and makes it hard to look at the full history of the customer
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
UK Businesses - EU Businesses Dont waste your time.
Publié le 09/05/2022
Unfortunately Zohos inability to keep up with changing regulations regarding card payments means...
Unfortunately Zohos inability to keep up with changing regulations regarding card payments means this service is no longer fit for purpose. The first I knew of any issues was March when all my payments started declining. Its taken multiple emails and online chats for Zoho to May 9th to finally agree that they no longer support UK card payments (and they have no intention of doing so in the near future"
We now have over 7,000 subscriptions to transfer to an alternative provider.
Avantages
Whilst working this was the ideal cost effective solution,
Inconvénients
Zoho support is disgraceful. Irrespective of the situation and the urgency of a particular matter when speaking to someone you get the same generic response of we will get someone from technical support to look into it and contact you" the minimum this will take is 2 weeks. Even when they respond, their response either bares not resemblance to the matter you raised, or its someone else's fault.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 5 001-10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Subscription management product
Publié le 11/09/2022
Avantages
The product's subscription payment tools, including their methods and coding customization preferences, were highlights for me. We were given a lot of latitudes, and it worked out wonderfully. It was also crude and straightforward to make differences to existing plans and materialize new ones.
Inconvénients
We are still not happy with the duration it takes for ACH transfers to be completed. We are constantly updated on our budget status. However, outstanding invoices will remain reflected as such. So it is hard to tell which bills are overdue.
Zoho Subscriptions - FAQ
Voici quelques-unes des questions fréquentes sur Zoho Subscriptions.Q. Quels sont les types de licence disponibles pour Zoho Subscriptions ?
Types de licences disponibles pour Zoho Subscriptions :
- À partir de : 59,00 $US/mois Voir les tarifs
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Zoho Subscriptions ?
Utilisateurs habituels du logiciel Zoho Subscriptions :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues Zoho Subscriptions est-il disponible ?
Langues dans lesquelles Zoho Subscriptions est disponible :
allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, suédois
Q. Zoho Subscriptions prend-il en charge les appareils mobiles ?
Appareils pris en charge par Zoho Subscriptions :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Zoho Subscriptions peut-il s'intégrer ?
Applications s'intégrant à Zoho Subscriptions :
2Checkout, Authorize.Net, Avalara, Box, CSG Forte, Dropbox Business, Evernote Teams, Gmail, Google Analytics 360, Google Drive, Google Workspace, Joomla, Microsoft 365, Microsoft Outlook, OneDrive, PayPal, Pi., Razorpay, Slack, Strikingly, Stripe, Twilio, Unbounce, WePay, Weebly, Wix, WordPress, Worldpay, Zapier, Zendesk Suite, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Flow, Zoho Inventory, Zoho Mail, Zoho Sites, Zoho WorkDrive
Q. Quelles sont les ressources d'aide disponibles pour Zoho Subscriptions ?
Ressources d'aide disponibles pour Zoho Subscriptions :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Zoho Subscriptions.
