
Zoho Subscriptions
En savoir plus sur Zoho Subscriptions
Zoho Subscriptions s'adresse à toutes les entreprises rencontrant des besoins de facturation récurrente et cherchant à automatiser l'ensemble du processus de gestion des abonnements en toute simplicité.
Lorsqu'un client s'abonne à votre produit ou à votre service, Zoho lui envoie automatiquement la facture. Il procède de la même manière pour les renouvellements, envoie des remerciements, vous prévient ainsi que vos clients si le paiement échoue, essaie de refacturer les paiements ayant échoué et répète ce processus encore et encore jusqu'à expiration de l'abonnement.
Niveau d'expérience : Débutant à avancé
Taille de l'entreprise : Petites et moyennes entreprises
Tarif : À partir de 29 dollars par organisation. (Pas de frais d'installation. Pas de carte de crédit requise)
Clients satisfaits : FilterSnap, EuroBox, Phillip's Flags et Mobile Loyalty
Options de tarification dès :
49,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Appareils
Pour quelle entreprise ?
Disponible dans les pays suivants
Émirats arabes unis, Australie, Brésil, Canada, Allemagne, Espagne, France, Royaume-Uni, Inde, Italie, Mexique, Arabie saoudite, États-Unis et 8 autres
Langues
allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, suédois et 5 autres
Options de tarification dès :
49,00 $US/mois
- Version gratuite
- Essai gratuit
- Abonnement
Images





Fonctionnalités
Nombre total de fonctionnalités pour Zoho Subscriptions : 71
Alternatives
Stripe

Pabbly Subscriptions

Chargebee

MoonClerk

Avis
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- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Secure, reliable and easy way to charge subscription
Publié le 09/05/2022
Overall i am happy with the secure environment which Zoho subscription has provided, we have tried...
Overall i am happy with the secure environment which Zoho subscription has provided, we have tried to make this application but then decided to go with Zoho
Avantages
Easy navigation, support documents, and support team is very helpful. As usual a product from Zoho family is awesome.
Inconvénients
Option to charge from estimate is not available, in India specially we are charging customers from invoice after GST regulations, to avoid GST payment before receiving payment, i would request Zoho subscription to allow this.
Alternatives envisagées
Pabbly SubscriptionsPourquoi passer à Zoho Subscriptions
Security and trust of Zoho
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great for automating payments from clients
Publié le 25/11/2019
Great for start ups and small businesses who are trying to keep a low overhead. Their customer...
Great for start ups and small businesses who are trying to keep a low overhead. Their customer service is nice to work with, I usually would just chat with them or send them an email because I am familiar with using online software. For someone who isn't tech savvy they do have a call in option.
Avantages
Really easy to set up, and integrated with the merchant processing of my choice. When we first switched over Zoho subscriptions were the only tool that could email multiple reminders to the clients prior to the billing renewal which I feel is great for subscription services.
The customer portal on the backend allows for customers to change their credit card information without me or one of my team members to have to do it manually. Super time saver.
It also notifies my team when a payment doesn't go through for whatever reason and can automatically retry the card again.
When we first started, it gave up to $50k worth of transactions as a free trial. Meaning you don't have to pay for a subscription until you reach 50k worth of transactions or a certain number of clients. Really cool.
Inconvénients
The only thing I didn't like was that I couldn't do a one time payment easily. Sometimes we have one time jobs such as web development or consulting, and it makes it kind of hard to use just this one system. We had to also get Zoho invoice to complement what we were doing. So unless you are doing just recurring subscriptions you'll need to get an invoicing tool as well.
Als ran into problems with the customer portal, but most of my clients didn't wnat to log in so it wasn't that big of a deal.
Réponse de Zoho
Hi Matthew,
Good to hear from you!
Thank you so much for such a detailed review on both Zoho Invoice and Subscriptions. It means so much to us.
Regarding the benefits of the client portal and payment retry settings, we couldn't agree more! Glad to know we are a part of your subscription business journey.
Cheers,
Harikrishna
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
UK Businesses - EU Businesses Dont waste your time.
Publié le 09/05/2022
Unfortunately Zohos inability to keep up with changing regulations regarding card payments means...
Unfortunately Zohos inability to keep up with changing regulations regarding card payments means this service is no longer fit for purpose. The first I knew of any issues was March when all my payments started declining. Its taken multiple emails and online chats for Zoho to May 9th to finally agree that they no longer support UK card payments (and they have no intention of doing so in the near future"
We now have over 7,000 subscriptions to transfer to an alternative provider.
Avantages
Whilst working this was the ideal cost effective solution,
Inconvénients
Zoho support is disgraceful. Irrespective of the situation and the urgency of a particular matter when speaking to someone you get the same generic response of we will get someone from technical support to look into it and contact you" the minimum this will take is 2 weeks. Even when they respond, their response either bares not resemblance to the matter you raised, or its someone else's fault.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Gets the job done. Great customer and subscription admin panel.
Publié le 26/04/2020
My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscripti...
My client needed to quickly deploy a simple subscription-based membership system and ZoHo Subscriptions totally fit the bill. It provided a test environment identical to the launch environment so there was little in the way of post-launch bug cleanup. The system was super easy to set up an MVP and was flexible enough so that we could build on this MVP as our real-world usage brought to light other features we wanted to deploy.
Avantages
Pricing structure
API integrations
Webhook announcements
Clean and intuitive admin panel
Robust reporting
Subscriber export
Subscription pricing flexibility with coupons and addons
Inconvénients
The non-API deployment is a bit limited in terms of collecting any customer information that's not part of the default data. We didn't have the budget to do a full API deployment, but we were able to come up with some workarounds to collect info in fields not specifically designed for that information. When we did go with the full API deployment, it was pretty easy to transition our hacked-together data collection into the new custom fields.
Pourquoi passer à Zoho Subscriptions
Best balance between pricing structure and non-technical deploymentRéponse de Zoho
Hi Lucas,
Thanks for taking the time to review Zoho Subscriptions!
We are happy to know your feedback on the Sandbox environment, the API and webhook capabilities and the flexibility aspect of the app. We believe your subscription billing is streamlined as per your needs. If you have any questions, feel free to reach out to us anytime.
Happy to have you with us Lucas.
Cheers,
Harikrishna
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
A decent solution to subscription management
Publié le 26/01/2021
It was an easy way to setup and start offering subscriptions, and it's quite easy to manage users...
It was an easy way to setup and start offering subscriptions, and it's quite easy to manage users and current subscriptions. However it does not seem like a sufficient long-term solution, and you might find a better experience elsewhere.
Avantages
It's quite easy to setup, far easier than other solutions. Nearly everything can be done 'no-code', where you can easily create subscriptions and start accepting payments easily. API is quite easy to use, if you need it.
Inconvénients
It's extremely limited in what it can do, and the interface is a little clunky. I constantly experienced bugs when integrating it with Zapier, often times having to reach out to support in order to deploy a fix. You cannot do multi-lingual checkouts, which can be a huge issue in certain regions. The customer portal that they provide is also quite lacking in visual appeal.
Alternatives envisagées
StripePourquoi passer à Zoho Subscriptions
Easier setup compared to Stripe, but far more limiting.Zoho Subscriptions - FAQ
Voici quelques-unes des questions fréquentes sur Zoho Subscriptions.Q. Quels sont les types de licence disponibles pour Zoho Subscriptions ?
Types de licences disponibles pour Zoho Subscriptions :
- À partir de : 49,00 $US/mois Voir les tarifs
- Type de licence : Version gratuite, Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Zoho Subscriptions ?
Utilisateurs habituels du logiciel Zoho Subscriptions :
Auto-entrepreneur, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. Dans quelles langues Zoho Subscriptions est-il disponible ?
Langues dans lesquelles Zoho Subscriptions est disponible :
allemand, anglais, chinois, espagnol, français, italien, japonais, néerlandais, portugais, suédois
Q. Zoho Subscriptions prend-il en charge les appareils mobiles ?
Appareils pris en charge par Zoho Subscriptions :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Zoho Subscriptions peut-il s'intégrer ?
Applications s'intégrant à Zoho Subscriptions :
2Checkout, Authorize.Net, Avalara, Box, CSG Forte, Dropbox Business, Evernote Teams, Gmail, Google Analytics 360, Google Drive, Google Workspace, Joomla, Microsoft 365, Microsoft Outlook, OneDrive, PayPal, Paytm, Razorpay, Slack, Strikingly, Stripe, Twilio, Unbounce, WePay, Weebly, Wix, WordPress, Worldpay, Zapier, Zendesk, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Flow, Zoho Inventory, Zoho Mail, Zoho Sites, Zoho WorkDrive
Q. Quelles sont les ressources d'aide disponibles pour Zoho Subscriptions ?
Ressources d'aide disponibles pour Zoho Subscriptions :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Zoho Subscriptions.