webCRM

webCRM

Made for sales people

4.6/5 (17 avis)

webCRM - Présentation

webCRM customers cover franchises, manufacturing, professional and financial services, media, telemarketing, training, property retail and management, IT, consulting and much more.

A CRM solution Sales people love to use
At webCRM we work hard to take the complexity out of CRM. The result is a simple, user friendly interactive and fast CRM solution that sales people like to use. Furthermore webCRM is quick to implement, very easy to customise & personalise. webCRM has a great API for easy integration with other systems such as your ERP, mail, ecommerce site and much more.

No Nonsense
Our customers want to know we understand their business and they are subscribing to a service which will work for them. The CRM Consultant that helps you choose webCRM is also the same person who will help you implement it if you require that service. If we think it won’t work for the customer, we tell them. It saves a lot of time and cancelled subscriptions, which doesn’t help anyone.

Successful implementation
webCRM staff are all handpicked CRM experts with +10 years of experience in understanding sales processes, managing sales pipelines, managing sales teams and managing deliveries. We offer qualified and to the point assistance in order to accomplish a successful and short implementation period minimizing the implementation costs and maximising the chance of achieving the expected benefits.

Real Long term value
We differentiate ourselves by offering continuity of service, from the initial enquiry, through evaluation and post sales support. This ensures that our account managers understand our customers business and provide the correct and most efficient solution. webCRM is about maintaining and retaining our customers. We can only do this if their systems provide a significant return on their investment.

"With over 90% subscription renewal rates we must be doing something right”

Prix

À partir de
18,00 £GB/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

Appareils

Pour quelle entreprise ?

S
M
L

Disponible dans les pays suivants

Europe, Royaume-Uni, États-Unis

Langues

danois, néerlandais, anglais, finnois, allemand et 4 autres, norvégien, portugais, espagnol, suédois

webCRM - Avis

Note globale
4.6/5
94% d'avis positifs
12
Excellent
4
Très bien
1
Moyen
0
Médiocre
0
Mauvais
Lynne K.
Traduire avec Google Translate

Great CRM syste

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 20/09/2018
Provenance de l'avis : Capterra

Excellent experience. The customer services was second to none, everyone at WebCRM are always happy to help with any issues, nothing is too much trouble.

Avantages

This software is easy to use, easy to set up and has excellent editable reporting facilities. I have used several CRM systems but this is by far the easiest to use. I started using WebCRM with little or no knowledge of how to adapt the system but with the help of a trainer, I was able to adapt the sytem to my requirements, where necessary ultimately creating a system that was personalised to our needs.

Inconvénients

It doesn't make the tea! Nothing apart from that.

Traduire avec Google Translate

Réponse de webCRM

Thank you for sharing your experience Lynne. Really pleased you have integrated webCRM into your business so successfully and smoothly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
James dean W.
Traduire avec Google Translate

WebCRM has revolutionised the way we work

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 30/04/2018
Provenance de l'avis : Capterra

Avantages

- Amazing customer service. They're always happy to help
- The ability to bespoke the platform to our business
Ease of use
- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)
- Email marketing capabilities
- Excellent reporting facilities
- Easy for managers to see workload of employees

Inconvénients

- None! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

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Réponse de webCRM

Thank you James. Very kind and so glad webCRM has been a tool to help you grow so rapidly. Long may it continue.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Jamie A.
Traduire avec Google Translate

James Bouge & The CRM Team - spent the time to understand our business, A pleasure to work with,

Logiciel utilisé tous les jours pendant plus de deux ans
Publié le 08/05/2018
Provenance de l'avis : Capterra

saved man hours, we know just where our business is at any minute,

Avantages

A great System - the team ensured it easily taylored to fit our business, importantly the ongoing support has been second to none,

As our business is quiet dynamic (no doubt as per most) an off the shelf CRM< just didint cut it, webCRM has saved numerous man hours, and the reports are great for us to monitor easily,

Inconvénients

hmmm - nothing it couldnt do !

Drag and drop for documents - which i was told will be avilable later this year,

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Tim B.
Traduire avec Google Translate

This CRM has changed the way we keep track of our clients/projects

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 09/04/2018
Provenance de l'avis : Capterra

Avantages

This product has allowed us to easily centralize our workflows, clients, projects, and other items which saves us countless hours and keeping us headache free. The program is very good at allowing our team to keep track of different tasks no matter when or where they are which is vital when you have people in different times zones or across the world.

Inconvénients

The program can be a little tough to get the hang of and the user interface seems a touch out of date compared to some of the other CRMs we use but it't not horrible. Like any product, there is a breaking in period that it takes in order to get used to the program and how to use it effectively. Once you get over that hump you will be happy with this program.

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Réponse de webCRM

Thank you for your kind and honest review. I think it is fair to say that webCRM is more focused on organising and processing than very pretty interfaces, however we are always striving to improve the system to make the customer experience as easy as possible. CRM should help not get in the way!

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Gabriel C.
Traduire avec Google Translate

Great software and support

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 20/07/2018
Provenance de l'avis : Capterra

Avantages

Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will.

After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM.

Inconvénients

Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs

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Réponse de webCRM

Thank you for your kind review. We do pride on our local and available support. Lets talk :)

webCRM has just released a raft of new integrations with accounting and telephony systems, which will be announced shortly.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10

webCRM - Prix

À partir de
18,00 £GB/mois
Types de licence
Essai gratuit
Abonnement
Rapport qualité-prix

From £18 per user/month

webCRM - Fonctionnalités

  • API

  • Base de données de clients
  • Champs personnalisables
  • Données en temps réel
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels
  • Rapports et statistiques
  • Rapports personnalisables
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur webCRM

webCRM - Principales fonctionnalités

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Avantages

Expert local support in UK, USA, Germany, Netherlands, Sweden, Finland & Denmark
8 language versions
Integrate seamlessly to Outlook
Get leads directly from your website to webCRM
Fast & reliable solution that also runs on Mac, iPhone & iP
Integrates to existing systems thru API

webCRM - FAQ

Voici quelques-unes des questions fréquentes sur webCRM.

Q. Quels sont les types de licence disponibles pour webCRM ?

Types de licences disponibles pour webCRM :

À partir de: 18,00 £GB/mois

Type de licence: Abonnement

Essai gratuit: Disponible

From £18 per user/month

Q. Quelles sont les principales fonctionnalités du logiciel webCRM ?

Fonctionnalités du logiciel webCRM :

  • Automatically create follow up activities with contact info.
  • Customizable sales pipeline and budgets
  • Design searches and reports in minutes
  • Document Control and Sharing
  • Easy Excel import/export
  • Manage customers activities and notes
  • Outlook two-way synchronization contacts, emails, tasks, cal
  • Reusable e-mail & pdf templates
  • Send personally addressed mass emails / SMS
  • Shared calendar

Q. Qui utilise webCRM ?

Utilisateurs habituels du logiciel webCRM :

Auto-entrepreneurs, Non Profit, Administration publique, PME

Q. Dans quelles langues webCRM est-il disponible ?

Langues dans lesquelles webCRM est disponible :

danois, néerlandais, anglais, finnois, allemand, norvégien, portugais, espagnol, suédois

Q. Quels sont les types de licence disponibles pour webCRM ?

Types de licences disponibles pour webCRM:

Abonnement

Q. webCRM prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par webCRM.

Q. Avec quelles applications webCRM peut-il s'intégrer ?

Applications s'intégrant à webCRM :

Contractbook, Google Apps Reseller, Hootsuite, Leadfeeder, Mailjet, Microsoft Outlook, Plecto

Q. Quelles sont les ressources d'aide disponibles pour webCRM ?

Ressources d'aide disponibles pour webCRM :

FAQ, Forum, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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