PowerReviews

PowerReviews

Ratings & Review Software

3/5 (4 avis)

PowerReviews - Présentation

PowerReviews provides six integrated services to manage and automate ratings, reviews and question-and-answer processes. The software includes a wide range of features that take into consideration SEO, Google ranking, accuracy, moderation and customer engagement. Customers can access reviews in a number of ways, such as in a snapshot form or a side-by-side comparison. The platform can also help generate more reviews with a follow-up email system.

PowerReviews' question-and-answer offering correlates data from internal experts, verified buyers and crowdsourced information to answer customer queries. The intelligent routing system ensures questions are sent to the right person from the retailer side. Answer verification also ensures that manufacturers, past purchasers and product specialists are uploading the correct information. The software uses these questions and answers to create a virtual FAQ with inline SEO and automated moderation.

Additional features from PowerReviews include social media engagement tools that provide personalized updates on products, categories and reviewers to Facebook users. Users can post comments to reviews on Facebook or post reviews on Twitter. PowerReviews can also automate your product star ratings on Google ads.

All of these efforts can be measured through PowerReviews' 80+ out-of-the-box reports, five dashboards and custom reports.

Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Europe, Royaume-Uni, États-Unis

Langues

anglais

PowerReviews - Avis

Note globale
3/5
25% d'avis positifs
0
Excellent
1
Très bien
2
Moyen
1
Médiocre
0
Horrible
Traduire avec Google Translate

Positive impact on sales

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 21/12/2017
Provenance de l'avis

Avantages

Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.

Inconvénients

Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us.

Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS.

The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
Traduire avec Google Translate

It needs a lot of improvement

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 18/01/2018
Provenance de l'avis : Capterra

Avantages

The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.

Inconvénients

The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10
Traduire avec Google Translate

Used PowerReviews as a plugin on Wordpress

Logiciel utilisé tous les jours pendant 6 à 12 mois
Publié le 03/04/2018
Provenance de l'avis : Capterra

Avantages

At the time it was easy to use and for the time being a good temporary review plugin for our website

Inconvénients

When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Traduire avec Google Translate

i really think this can be improved a lot

Logiciel utilisé tous les mois pendant 1 à 5 mois
Publié le 08/06/2018
Provenance de l'avis : Capterra

For now im just evaluating...

Avantages

- The customer support its amazing the best of this company, excelent staff.
- The cost to use its affordable, thats why i give him a try.

Inconvénients

You need to update the way the product is sold, it has an outdated image of what a content review application implies and even to sell it marketing campaigns are obsolete. Not to mention the way the program works internally, it still has several programming errors.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

6.0/10

PowerReviews - Prix

À partir de
N/A
Types de licence
version d'essai gratuite
Rapport qualité-prix

Contact PowerReviews for a quote.

PowerReviews - Fonctionnalités

  • Rapports personnalisables

  • API
  • Base de données de clients
  • Champs personnalisables
  • Gestion des calendriers
  • Importation et exportation de données
  • Intégration CRM
  • Intégration de tiers
  • Intégration des e-mails
  • Intégration des médias sociaux
  • Intégration mobile
  • Modèles d'e-mails
  • Modèles personnalisables
  • Notifications automatiques
  • Paiements électroniques
  • Rappels automatiques
  • Rapports et statistiques
  • Stratégie de marque personnalisable
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur PowerReviews

PowerReviews - Principales fonctionnalités

  • Answer Verification
  • Custom Points, Badges and Incentives
  • Customer Following for Categories/Products/ reviewers
  • Industry, Category and Product-Specific Templates
  • Intelligent Routing Queues
  • Multiple Answer Sources
  • Patented Inline SEO
  • Patented, Structured Content Delivery
  • Personalized Facebook Content
  • Post Reviews to Twitter
  • PowerReviews Syndication Network
  • Questions and Answers Page
  • Review Accelerator
  • Review Commenting
  • Review Face-Off
  • Review Moderation Services
  • Review Snapshot
  • Social Answers
  • Special Alerts and Pre-Built Reports
  • Virtual FAQ

Avantages

  • Ratings & Reviews: Includes a Review Snapshot that aggregates a summary of all pros, cons and best uses for listings; Inline SEO to improve keyword density; Review Face-Off to display the most helpful positive and negative reviews in a page banner; and Review Accelerator to allow you to reach out to your customers and request they write a review.

  • Questions & Answers: Includes the ability to set up a virtual FAQ; gather answers from multiple sources; route questions to the most qualified person, verify answers; and use the customizable profanity filter for expert moderation.

  • Social Loyalty: Allows users to reward customers with points, badges and other incentives; use the dashboard to make changes and implement these schemes.

  • Social Discovery: Includes personalized content on Facebook with consumer updates on products, categories and reviewers; the ability to comment on reviews and post reviews to Twitter.

  • Measurement: Includes 80+ out-of-the-box reports and five5 out-of-the-box dashboards; the ability to create customizable reports and set custom alerts.

  • Google Seller Ratings: Automatically displays Google Seller Ratings to increase click-through rates (CTR) on ads.

  • PowerReviews - FAQ

    Voici quelques-unes des questions fréquentes sur PowerReviews.

    Q. Quels sont les types de licence disponibles pour PowerReviews ?

    Types de licences disponibles pour PowerReviews :

    version d'essai gratuite: Non disponible

    Contact PowerReviews for a quote.

    Q. Quelles sont les principales fonctionnalités du logiciel PowerReviews ?

    Fonctionnalités du logiciel PowerReviews :

    • Answer Verification
    • Custom Points, Badges and Incentives
    • Customer Following for Categories/Products/ reviewers
    • Industry, Category and Product-Specific Templates
    • Intelligent Routing Queues
    • Multiple Answer Sources
    • Patented Inline SEO
    • Patented, Structured Content Delivery
    • Personalized Facebook Content
    • Post Reviews to Twitter
    • PowerReviews Syndication Network
    • Questions and Answers Page
    • Review Accelerator
    • Review Commenting
    • Review Face-Off
    • Review Moderation Services
    • Review Snapshot
    • Social Answers
    • Special Alerts and Pre-Built Reports
    • Virtual FAQ

    Q. Qui utilise PowerReviews ?

    Utilisateurs habituels du logiciel PowerReviews :

    Grandes entreprises, Entreprises de taille moyenne

    Q. Dans quelles langues PowerReviews est-il disponible ?

    Langues dans lesquelles PowerReviews est disponible :

    anglais

    Q. Quels sont les types de licence disponibles pour PowerReviews ?

    Nous n'avons pas d'informations sur les types de licences de PowerReviews.

    Q. PowerReviews prend-il en charge les appareils mobiles ?

    Nous n'avons pas d'informations sur les appareils pris en charge par PowerReviews.

    Q. Avec quelles applications PowerReviews peut-il s'intégrer ?

    Applications s'intégrant à PowerReviews :

    Certona, ChannelSale, Magento, Miva, Pure360

    Q. Quelles sont les ressources d'aide disponibles pour PowerReviews ?

    Ressources d'aide disponibles pour PowerReviews :

    Support en ligne, Support téléphonique

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