PowerReviews provides six integrated services to manage and automate ratings, reviews and question-and-answer processes. The software includes a wide range of features that take into consideration SEO, Google ranking, accuracy, moderation and customer engagement. Customers can access reviews in a number of ways, such as in a snapshot form or a side-by-side comparison. The platform can also help generate more reviews with a follow-up email system.
PowerReviews' question-and-answer offering correlates data from internal experts, verified buyers and crowdsourced information to answer customer queries. The intelligent routing system ensures questions are sent to the right person from the retailer side. Answer verification also ensures that manufacturers, past purchasers and product specialists are uploading the correct information. The software uses these questions and answers to create a virtual FAQ with inline SEO and automated moderation.
Additional features from PowerReviews include social media engagement tools that provide personalized updates on products, categories and reviewers to Facebook users. Users can post comments to reviews on Facebook or post reviews on Twitter. PowerReviews can also automate your product star ratings on Google ads.
All of these efforts can be measured through PowerReviews' 80+ out-of-the-box reports, five dashboards and custom reports.
Product reviews are a sure way to convert more prospects. In that sense PowerReviews as been instrumental in boosting our online sales. Question & Answer feature is a nice addition to their overall product.
Lack of flexibility around product reviews. For example, I wanted to generate a page with all our reviews. Basically an aggregated list of all product reviews in one place. That was virtually impossible without significant development work on PowerReviews's end and additional cost for us.
Also, the lack of a tight integration with Google to syndicate the reviews to Google Shopping or Google Trusted Stores is frustrating compared to their competitors. There is no integration with Bing Shopping either, which has prevented us from getting seller ratings in BingAds. We got seller ratings in Google via GTS.
The pace of innovation is pretty slow at PowerReviews. They have not brought forth new meaningful tools to the table in years whereas the competition is innovating with better social media integration for example.
The customer support is excellent, and their staff is generally nice which compensates for the fact that the tool has issues.
The old dashboard, especially how the photos were presented is better visually, with the inclusion of the photos. It has glitches, even though the support is amazing, the back and forth with resolving these is time consuming. Some glitches include missing images and product information.
At the time it was easy to use and for the time being a good temporary review plugin for our website
When our website updated the plugin for PowerReviews quit working and it was no longer easy to use so we had to move on to a different review plugin.
For now im just evaluating...
- The customer support its amazing the best of this company, excelent staff.
- The cost to use its affordable, thats why i give him a try.
You need to update the way the product is sold, it has an outdated image of what a content review application implies and even to sell it marketing campaigns are obsolete. Not to mention the way the program works internally, it still has several programming errors.
Contact PowerReviews for a quote.
Voici quelques-unes des questions fréquentes sur PowerReviews.
Types de licences disponibles pour PowerReviews :
version d'essai gratuite: Non disponible
Contact PowerReviews for a quote.
Fonctionnalités du logiciel PowerReviews :
Utilisateurs habituels du logiciel PowerReviews :
Grandes entreprises, Entreprises de taille moyenne
Langues dans lesquelles PowerReviews est disponible :
Nous n'avons pas d'informations sur les types de licences de PowerReviews.
Nous n'avons pas d'informations sur les appareils pris en charge par PowerReviews.
Applications s'intégrant à PowerReviews :
Certona, ChannelSale, Magento, Miva, Pure360
Ressources d'aide disponibles pour PowerReviews :
Support en ligne, Support téléphonique