Bench
En savoir plus sur Bench
Laissez Bench s'occuper de vos processus comptables pour vous, afin de vous concentrer sur ce qui compte vraiment. Chaque mois, Bench vous offre des relevés de compte clairs et précis. Vous pouvez surveiller la santé financière de votre entreprise, télécharger vos états financiers et discuter avec votre équipe de comptabilité à tout moment.
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Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great solution for business owners looking to run lean
Publié le 29/04/2019
Great customer service, on boarding was easy - it's a total set it and forget it (and rest assured...
Great customer service, on boarding was easy - it's a total set it and forget it (and rest assured you don't have to worry about it) kind of service. They make helpful recommendations to keep you as hands off as possible. Overall, highly recommend.
Avantages
Customer service is great - our account rep always gets back to us in at most 24 hours and always with helpful answers or information.
Inconvénients
I wish tax filing (sales tax and income) was included so I could use Bench for everything.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Helpful but pricey
Publié le 04/08/2021
Generally my experience has been good. The device is expensive compared to other bookkeeping...
Generally my experience has been good. The device is expensive compared to other bookkeeping devices. My biggest concern is that in working with the company you get handed off to several different staff. It has been hard to build a relationship with my bookkeeper for this reason. I’ve found that I have to reexplain a number of our specifics over and over again because I am working with new people within the company. It would be better to be assigned to one bookkeeper, especially in our case, which included historical books and present day books. My business isnt open yet but some of the limitations in the software (particularly a lack of an A/P system) cause concern for me in considering continuing use once we are open.
Avantages
I like that the online interface is user friendly, albeit a little glitchy.
Inconvénients
Software is glitchy and could use a bit of tweaking in order to ensure that it is more effective.
Alternatives envisagées
QuickBooks Online AdvancedPourquoi passer à Bench
We had a decent amount of historical data that needed to be tracked and entered. This felt like a huge undertaking and we needed the assistance. Doing that was a good experience and the bookkeeper that we worked with was really helpful. I am not sure that we will continue to use the service for future months, especially once our business is open and the books become more complex.Réponse de Bench Accounting
Hi Aimee, thank you for taking the time to share this with us! We're so happy to hear that you had a seamless experience with your historical bookkeeping. Regarding bookkeeper turnover, we completely understand how this can be frustrating in terms of user experience and this transition process is something we're actively working on improving. Building that working relationship with your bookkeeper is, understandably, quite important which is why we often recommend scheduling monthly check-in calls with your team!
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
Bench dropped the ball & gave me a partial refund.
Publié le 23/07/2020
I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the...
I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!
On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.
Avantages
Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.
Inconvénients
I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.
Alternatives envisagées
QuickBooks Desktop EnterprisePourquoi choisir Bench
I thought having a real person handle my bookkeeping would be faster than doing it myself.Pourquoi passer à Bench
I chose Bench, because I was hearing good things about them from Ash Ambirge of the Middle Finger Project whom I adore & trust. I liked the idea of a real person on my books, not software I had to manage.- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy to use, great customer service
Publié le 21/01/2021
Avantages
This was super easy to set up and describe exactly what I was using it for. other providers took ages to figure out how to integrate my Amazon sales but Bench just got it!
Inconvénients
The pricing was a bit on the higher side especially the catch up accounting that ended up being a large lumpsum in my case!
Pourquoi choisir Bench
Better Bookkeeping support and ease of integration with AmazonLogiciel antérieur
Quickbooks OnlineRéponse de Bench Accounting
Thank you so much for sharing, Rahul!
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Enjoying Bench Accounting for my Small Business
Publié le 25/05/2021
Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed.
Bench helps me stay on top of my bookkeeping and know that my "i"s are dotted and "t"s are crossed.
Avantages
I like how simple it was to connect my bank accounts as well as third party payors (eg. paypal, stripe). The interface is intuitive to navigate and uploading receipts using my custom email is a nifty trick!
Inconvénients
I wish linking to Bench Tax or having some sort of tax center was a bit more seamless.
Réponse de Bench Accounting
Hi, Scott! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you're finding our interface user friendly, and that your team has been able to help you stay on top of your finances!
Bench - FAQ
Voici quelques-unes des questions fréquentes sur Bench.Q. Quels sont les types de licence disponibles pour Bench ?
Types de licences disponibles pour Bench :
- À partir de : 249,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Disponible
Q. Qui utilise Bench ?
Utilisateurs habituels du logiciel Bench :
Auto-entrepreneur, 2–10, 11–50, 51–200
Q. Dans quelles langues Bench est-il disponible ?
Langues dans lesquelles Bench est disponible :
anglais
Q. Bench prend-il en charge les appareils mobiles ?
Appareils pris en charge par Bench :
iPhone (mobile), iPad (mobile)
Q. Avec quelles applications Bench peut-il s'intégrer ?
Applications s'intégrant à Bench :
Shoeboxed, Shopify, Square Point of Sale, Stripe
Q. Quelles sont les ressources d'aide disponibles pour Bench ?
Ressources d'aide disponibles pour Bench :
Service client/e-mail, FAQ/forums, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour Bench.
