Bench Bookkeeping

Bench Bookkeeping

You run your business. We’ll do your bookkeeping.

4.8/5 (155 avis)

Bench Bookkeeping - Présentation

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Prix

À partir de
119,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

États-Unis

Langues

anglais

Bench Bookkeeping - Avis

Note globale
4.8/5
97% d'avis positifs
126
Excellent
24
Très bien
3
Moyen
0
Médiocre
2
Mauvais
Utilisateur vérifié
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Makes My Life as a Small Business Owner So Much Easier

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 29/04/2019
Provenance de l'avis : Capterra

I started my graphic design studio in 2005 managing our books through a part-time bookkeeper who'd come in 1-2x a month and we'd then communicate a few times every week.. This system got us through the first 8 years of our business. Though functional, it was a time-consuming process. We used Quickbooks at the time, and I could never get comfortable using it to manage or understand our business's numbers even though our bookkeeper was serving it on a silver platter essentially. I've always felt Quickbooks was made for accountants, not business owners or individuals. Once can argue, it's supposed to be "accounting made easy", but it's really designed with accounting in mind — not business owners. As a business owner I wanted to quickly understand cashflow and profitability. Whereas Quickbooks seemed to that and much more, it seemed like I was doing my taxes every time I went in there. So I started looking for options and that's when I found Bench. And Bench, even back then, had already provided a service ideal for a small business owner like me. I've been using Bench since 2013 now, and I can't imagine running my business without them. It's allowed me to focus on my clients and design work which are revenue generating tasks, instead of accounting which was an anxiety-generating task.

Avantages

1) Uncomplicated Interface — For a non-numbers/non-accounting comfortable individual it's great. It provides me access and understanding to our accounting in a very digestible yet informative manner.

2) Accessible Customer Service/Communications — All the interactions I've had have been professional, courteous, and problem solving driven. It's never "No". Instead if a challenge arises, they've always been proactive in finding a way to address the challenge or question providing options. It's also especially great that you can speak with them or chat with them with no barriers. At first I was very concerned about this since our books are the heartbeat of our financials, and i was quickly at ease after the first few calls and chats.

3) Easy — Once our accounts were synced and Bench had a clear picture of how our business worked, it's set-it-and-forget-it. What used to required a few hours every week for me now has become an hour or two a month.

4) Transaction Verification Made Easy — I especially love how they've simplified this process to almost a game.

Inconvénients

1) Cash based bookkeeping. This was a struggle in the beginning since we were accrual based initially. However upon working with them and our CPA, we've managed to stay accrual based and set up a system where we do adjusted entries after filing taxes.

2) Not Quickbooks. This is not really a con, but should make it clear that if you prefer to stay on Quickbooks, this is not the service for you. They will provide your books as spreadsheets for your CPA to work with. At first I was nervous about this, but it hasn't been an issue.

3) Turnover with bookkeepers — Over the years, we've had I believe 5 different bookkeepers over the course of 6 years due to turnover or what seems to be internal promotions. It has not negatively impacted our service, but I do wish it was less frequent since at times I'd have to remind the new person some of the subtleties of our account.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Albert R.
Traduire avec Google Translate

Exceptional Services for Small Businesses

Logiciel utilisé tous les jours pendant plus d'un an
Publié le 29/04/2019
Provenance de l'avis : Capterra

Bench executives should develop the bookkeeping platform further to include items that allow the end user to have a total experience. I understand that the goal is to lead bookkeeping into full tech. However, I feel that users want some form of one-on-one service where they are able to meet and greet their bookkeeping expert. What I have experienced with Bench thus far are a series of glitches when adding accounts, not being able to delete accounts, and occasionally having to repeat myself when discussing issues with numerous customer support staff members that are not apart of my bookkeeping team. I feel that by establishing a video conferencing feature to the dashboard, it would be a brilliant opportunity for us, end users, to get to know their experts and to limit any inconsistencies while providing a more personal experience.

Avantages

Bench has done a great job of placing most items one would require into a dashboard that makes the bookkeeping experience simple. Customer service at Bench is by far the best in the market! Staff at the company truly believe in the product and provide the end user with an exceptional experience each and every call.

Inconvénients

Platform errors and the lack of additional features.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

7.0/10
Chris S.
Traduire avec Google Translate

Outsourcing to Bench was a Gamechanger

Logiciel utilisé tous les mois pendant plus de deux ans
Publié le 20/02/2019
Provenance de l'avis : Capterra

As a small business we're constantly prioritizing big time spends and deciding what's worth us outsourcing and spending money on rather than time. Bench was one that, as soon as we were set up and going with them, we've never looked back. It is not cheap. But it's worth it for us, no question about it!

Avantages

We've been using Bench for a few years now and absolutely love it. It can be basically as hand's off as you want. We get an email once a month when they're working on our books, sometimes an extra contact here and there if they provide other documentation throughout the year. And we have our CPA and Bench people in touch with each other which is even more off our plate. As small business owners, bookkeeping used to take a ton of our time, and now it's a breeze. And logging into our account we can look around at where our money is going with a quick glance

Inconvénients

I admit we haven't done a ton of digging around in the actual software - our typical use is them contacting us with any categorization questions once a month (and after a couple years there are hardly ever any). I do wish (or can not find how) we could see how much money we're paying/spending on a particular item. So, say, I want to see how much we're spending on just Facebook ads. What I can do is search for "facebook" (and I can specifically search within whatever time period I want, like Q4 2018 or January 2017), but it won't automatically give me a sum of all of those expenses. I CAN see a summary of expenses by category, but by "line item" (like "Facebook" or "AWS") would be even more helpful.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Brent W.
Traduire avec Google Translate

A great value of service for taking care of bookkeeping

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 20/08/2019
Provenance de l'avis : Capterra

Great experience and helpful service. Awesome value since an in-person CPA would be double the cost.
Bench was especially around tax time when it comes to working with me to get my numbers buttoned up.

Avantages

The iOS app is simple and easy to use. I appreciate the quick access to messaging back and forth with my bookkeeper, making notes about transactions, and they referred me to Gusto for an integrated payroll service

Inconvénients

Some of the features like their Pulse tab of real time bank account syncing and electronic PDF statement syncing are glitchy.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Jon C.
Traduire avec Google Translate

Bench Works!

Logiciel utilisé toutes les semaines pendant plus d'un an
Publié le 29/04/2019
Provenance de l'avis : Capterra

Overall, I recommend bench to everyone. They do have their shortcomings, but in my experience it can be fixed by not giving so many clients to one person. My current bookkeeper is great and very prompt on delivering my books each month. I hope she sticks around. YMMV, but keep with it, bench is the best out there.

Avantages

My QuickBooks was a mess. I had brought in duplicate transactions from syncing with square and I was going to need to manually adjust thousands of items. Then I found bench! The bookkeepers are relatively easy to get in touch with when you have an issue; you can book a call, chat, etc. Come tax time the year end summary they put together was amazing. It made filing taxes very easy.

Inconvénients

The bookkeepers are spread very thin, and turnover is high. I've been with them a little over a year and I've had 3 different bookkeepers. I had to complain about one of them because he wasn't giving me a complete set of books each month. (They ended up giving a month free while they caught up my books.) It costs much much more than QuickBooks and doing it yourself, and you do have someone knowledgeable doing the work, but all than means nothing if your books are fragmented.

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

9.0/10

Bench Bookkeeping - Prix

À partir de
119,00 $US/mois
Types de licence
version d'essai gratuite
Abonnement
Rapport qualité-prix

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Bench Bookkeeping - Fonctionnalités

  • Données en temps réel
  • Gestion de la comptabilité
  • Importation et exportation de données
  • Intégration comptable
  • Prise en charge de plusieurs devises
  • Suivi des frais
  • Tableau de bord d'activités

  • API
  • Analyse financière
  • Audit
  • Facturation
  • Gestion de la conformité
  • Gestion des factures
  • Gestion des flux de travail
  • Intégration de tiers
  • Notifications automatiques
  • Paiements électroniques
  • Rapports et statistiques
  • Rapports personnalisables
  • Traitement des factures

Plus d'informations sur Bench Bookkeeping

Bench Bookkeeping - Principales fonctionnalités

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

Bench Bookkeeping - FAQ

Voici quelques-unes des questions fréquentes sur Bench Bookkeeping.

Q. Quels sont les types de licence disponibles pour Bench Bookkeeping ?

Types de licences disponibles pour Bench Bookkeeping :

À partir de: 119,00 $US/mois

Type de licence: Abonnement

version d'essai gratuite: Disponible

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

Q. Quelles sont les principales fonctionnalités du logiciel Bench Bookkeeping ?

Fonctionnalités du logiciel Bench Bookkeeping :

  • Dedicated Bookkeepers
  • Flexible Communication
  • Interactive Financial Statements
  • Interactive Visual Reports
  • North American Based
  • Online Document Management
  • Simple, Secure Data Sharing
  • iPhone App

Q. Qui utilise Bench Bookkeeping ?

Utilisateurs habituels du logiciel Bench Bookkeeping :

Auto-entrepreneurs, Non Profit, PME

Q. Dans quelles langues Bench Bookkeeping est-il disponible ?

Langues dans lesquelles Bench Bookkeeping est disponible :

anglais

Q. Quels sont les types de licence disponibles pour Bench Bookkeeping ?

Types de licences disponibles pour Bench Bookkeeping:

Abonnement

Q. Bench Bookkeeping prend-il en charge les appareils mobiles ?

Appareils pris en charge par Bench Bookkeeping :

iPhone

Q. Avec quelles applications Bench Bookkeeping peut-il s'intégrer ?

Applications s'intégrant à Bench Bookkeeping :

FreshBooks, Shoeboxed, Shoeboxed, Shopify, Square Point of Sale, Stripe

Q. Quelles sont les ressources d'aide disponibles pour Bench Bookkeeping ?

Ressources d'aide disponibles pour Bench Bookkeeping :

FAQ, Support en ligne, Support téléphonique

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