NetDispatcher

NetDispatcher

Automating your Business for more sales and efficiencies.

3.9/5 (14 avis)

NetDispatcher - Présentation

OFFICE AUTOMATION
• Simple, form based work orders: Easily enter client information and new work orders are automatically generated

• Streamlined customer follow up ordering: Sales staff can access any customer record, monitor targets, follow up with clients and close new business using the powerful customer relationship management functions of NetDispatcher

• Keep everyone on task: Using NetDispatcher activity reminders, your staff is kept on task. Critical reminders of the day’s most important activities ensure a smooth, well running operation
SCHEDULING AND DISPATCHING

• Real-time dispatch: Send new work orders and job details to field staff that use any internet-enabled mobile device
• Drag-and-drop scheduling: Automatically add or update new information using a simple drag-and-drop scheduling interface
• Real-time reporting: Keep track of all your job and schedule information. Get a high-level view on your business activities for the day, week, or any other time-frame like never before
FIELD TECHNICIAN MANAGEMENT

• Send and receive job updates on the fly: Cut down on office-to-field calls using NetDispatcher. Interruptions go down and customer service goes up!
• Eliminate paperwork: Now sales and service staff can take signatures directly onto their mobile device, pull up the customer’s entire history along with previous jobs and document attachments, and much more.
• Automate time tracking: Keep everyone in the field accountable with NetDispatcher’s automated time tracking solutions. Send expenses, receipts, and payroll information directly into one of 65 accounting programs including Sage, QuickBooks, and many more.

Prix

À partir de
19,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Appareils

Type d'entreprise

S
M
L

Disponible dans les pays suivants

Canada, Europe, Mexique, Afrique et Moyen-Orient, Royaume-Uni, États-Unis

Langues

anglais, finnois, suédois

NetDispatcher - Avis

Note globale
3.9/5
64% d'avis positifs
8
Excellent
1
Très bien
3
Moyen
0
Médiocre
2
Mauvais
Blake M.
Traduire avec Google Translate

Never got off the ground - buggy software full of 'custom service charges'

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 01/11/2016
Provenance de l'avis : SoftwareAdvice

-The layout of the system is extraordinarily difficult to navigate. There is no central location for customer profiles and job info which makes finding, creating and editing job or billing info for a customer a very convoluted process.
-Beware that “Users” on this system is virtually all employees, not just the crew foreman who actually uses and logs into the software. They don’t make that clear until you have already signed up.
-DO NOT sign their 12 month contract. After 9 months of bleeding out and doing their job of debugging for them they are sending us to collections over an early contract cancellation.
-They promised new development and functionality such as inventory functions that they never released
-The reports are practically useless. They make it looks easy to make your own reports but anything more than the simplest report is a major task. During the sales process they told me they could handle my reports no problem but after the fact quoted $$$$ in special programming costs.

I could go on and on about the insane amount of limitations and issues with this system. It was like a game of whack-a-mole with all of the issues. Fixing one problem just seemed to lead to another. The guys working in the company are nice enough but they are in over their head, and they overpromise what the system is capable of. Don’t get fooled, this software has a long way to go and will only cost you a ton of money and lost hair.

Avantages

if it worked properly the feature set seems nice

Inconvénients

- reports are VERY basic
- extra fees
- didn't function for us

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

0.0/10
Richard W.
Traduire avec Google Translate

Faster speed

Publié le 23/01/2015
Provenance de l'avis : Capterra

The system is hard to learn at first but once you get used to it it gets easier. I hope that the speed gets faster because half my time is waiting for things to load.

Traduire avec Google Translate

Réponse de NetDispatcher

Thank you Richard for your honest review!

After looking at Richards computer remotely and fixing the problems with his personal computer, Richard agrees that the speed is great and he has not had any problems since. We also optimized some of the procedures he frequently uses and that also made an impact on the overall speed with using NetDispatcher.

Note détaillée

Simplicité d'utilisation
Support client

Yousuf B.
Traduire avec Google Translate

Limousineonline transportation

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 01/07/2016
Provenance de l'avis : Capterra

Experience with uber same as pick &drop service transportation use this software customer &drivers

Avantages

Customer trip requast

Inconvénients

Pick &drop

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

10.0/10
Aldo M.
Traduire avec Google Translate

NET DISPATCHER

Logiciel utilisé tous les jours pendant 1 à 5 mois
Publié le 08/12/2016
Provenance de l'avis : SoftwareAdvice

very nice software, easy to use and useful for day to day activities.

Avantages

user friendly

Inconvénients

costly

Note détaillée

Rapport qualité-prix
Simplicité d'utilisation
Support client

Probabilité de recommander le produit

8.0/10
Brad O.
Traduire avec Google Translate

Never met a more flexible software company

Publié le 26/01/2015
Provenance de l'avis : Capterra

Most software vendors want you to align with what they think best practices are. Netdispatcher is built to align to whatever your process / needs are. Their solution can adapt to what you need it to do, gather info you need to gather, and store things you want to see. It can be aligned to your processes. That is a big deal in any software product....

Note détaillée

Simplicité d'utilisation
Support client

NetDispatcher - Prix

À partir de
19,00 $US/mois
Types de licence
version d'essai gratuite
Gratuit
Abonnement
Rapport qualité-prix

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

NetDispatcher - Fonctionnalités

  • API
  • Champs personnalisables
  • Données en temps réel
  • Gestion des factures
  • Importation et exportation de données
  • Intégration de tiers
  • Rapports en temps réel
  • Rapports personnalisables

  • Audit
  • Gestion de la conformité
  • Gestion des flux de travail
  • Gestion des stocks
  • Monitoring
  • Notifications automatiques
  • Piste d'audit
  • Rapports et statistiques
  • Stockage de documents
  • Suivi de l'inventaire
  • Suivi des activités
  • Tableau de bord d'activités

Plus d'informations sur NetDispatcher

NetDispatcher - Principales fonctionnalités

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

NetDispatcher - FAQ

Voici quelques-unes des questions fréquentes sur NetDispatcher.

Q. Quels sont les types de licence disponibles pour NetDispatcher ?

Types de licences disponibles pour NetDispatcher :

À partir de: 19,00 $US/mois

Type de licence: Gratuit, Abonnement

version d'essai gratuite: Disponible

Starting from $19 a month per user! You can also try for free! If you are still not convinced, sign up for a free 14 – day trial and see for yourself. No credit card required – immediate access to all functions and features to help you choose the best package to fit your special needs. SaaS based solution for windows, tablets and mobile devices.

Q. Quelles sont les principales fonctionnalités du logiciel NetDispatcher ?

Fonctionnalités du logiciel NetDispatcher :

  • Accounts Receivable
  • Customizable Fields and Forms To Work with Existing Process
  • Drag-n-Dispatching Scheduling
  • Field Service Management
  • Free Customer Portal
  • Invoices
  • KPI Reporting
  • Mobile Access
  • Mobile, iPad, Smart Phone Capable
  • Open API
  • Open API Elimate Double Entry of Data
  • Quickbooks and Sage Intergration
  • Quoting Management
  • Report Center
  • Sales Pipeline Reporting
  • Sales Qutoe Management
  • Service Agreements
  • Spot GPS Tracking
  • Time Tracking
  • Workforce Management

Q. Qui utilise NetDispatcher ?

Utilisateurs habituels du logiciel NetDispatcher :

Auto-entrepreneurs, Grandes entreprises, Entreprises de taille moyenne, Non Profit, Administration publique, PME

Q. Dans quelles langues NetDispatcher est-il disponible ?

Langues dans lesquelles NetDispatcher est disponible :

anglais, finnois, suédois

Q. Quels sont les types de licence disponibles pour NetDispatcher ?

Types de licences disponibles pour NetDispatcher:

Gratuit, Abonnement

Q. NetDispatcher prend-il en charge les appareils mobiles ?

Nous n'avons pas d'informations sur les appareils pris en charge par NetDispatcher.

Q. Avec quelles applications NetDispatcher peut-il s'intégrer ?

Applications s'intégrant à NetDispatcher :

Amazon EC2, Cognos, Microsoft Azure, Microsoft Dynamics CRM, Microsoft Dynamics NAV, Microsoft Dynamics NAV in the Cloud, PurelyHR: Time Off, QuickBooks, QuickBooks Online, Sage 50cloud

Q. Quelles sont les ressources d'aide disponibles pour NetDispatcher ?

Ressources d'aide disponibles pour NetDispatcher :

FAQ, Base de connaissances, Support en ligne, Support téléphonique, Tutoriels vidéo

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