--- description: CRM Analytics : qu'en pensent les utilisateurs ? Lisez les avis sur CRM Analytics, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CRM Analytics - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Outils de BI](/directory/318/business-intelligence/software) > [CRM Analytics](/software/100679/wave-salesforce-analytics-cloud) # CRM Analytics Canonical: https://www.getapp.fr/software/100679/wave-salesforce-analytics-cloud Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100679/wave-salesforce-analytics-cloud?page=2) > Einstein Analytics est une plateforme d'analytique sur le cloud fournie par Salesforce. Conçue pour les entreprises de toutes tailles, cette application rend toutes les données de l'entreprise accessibles à tous les utilisateurs et sur tout type d'appareil. Avec Einstein, vous pouvez accéder rapidement aux réponses avec une interface en libre-service basée sur la recherche et créer des tableaux de bord qui répondent à vos besoins en combinant plusieurs jeux de données. Einstein peut être utilisé par les analystes, le personnel informatique et les développeurs pour répondre à tous les besoins de l'entreprise, de la création d'applications au reporting sur les données. > > Conclusion : 80 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 80 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Salesforce - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Prix à partir de**: 70,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, chinois, coréen, espagnol, français, italien, japonais, portugais - **Pays disponibles**: Allemagne, Australie, Canada, Chine, Corée du Sud, Espagne, France, Italie, Japon, États-Unis ## Fonctionnalités - API - Affichage de page unique - Affichage relationnel - Alertes/Notifications - Analyse bayésienne - Analyse de la rentabilité - Analyse de régression - Analyse de survie - Analyse des tendances - Analyse en libre-service - Analyse multivariée - Analyse prédictive - Analyse statistique - Analyse visuelle - Benchmarking - Connecteurs de données - Contrôles/Permissions d'accès - Création de tableaux de bord - Data Clustering - Data discovery ## Intégrations (5 au total) - Google Cloud BigQuery - Google Sheets - Microsoft SQL Server - Presto - Snowflake ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Outils de BI](https://www.getapp.fr/directory/318/business-intelligence/software) ## Catégories connexes - [Outils de BI](https://www.getapp.fr/directory/318/business-intelligence/software) - [Logiciels de tableaux de bord](https://www.getapp.fr/directory/586/reporting-dashboard/software) - [Logiciels de statistiques](https://www.getapp.fr/directory/361/data-analytics/software) - [Outils Big Data](https://www.getapp.fr/directory/603/big-data/software) - [Outils de data visualisation](https://www.getapp.fr/directory/740/data-visualization/software) ## Logiciels similaires 1. [Microsoft Power BI](https://www.getapp.fr/software/102847/power-bi) — 4.6/5 (1879 reviews) 2. [Google Analytics 360](https://www.getapp.fr/software/90997/google-analytics) — 4.7/5 (8091 reviews) 3. [Tableau](https://www.getapp.fr/software/90797/tableau-software) — 4.6/5 (2351 reviews) 4. [Looker](https://www.getapp.fr/software/91545/looker) — 4.5/5 (282 reviews) 5. [Reportei](https://www.getapp.fr/software/2063421/reportei) — 4.7/5 (241 reviews) ## Avis ### "This software has been useful in my non-profit management experience." — 3.0/5 > **Utilisateur vérifié** | *7 mars 2018* | Administration publique > > **Avantages**: The export functionality made it easy to share information with those outside the nonprofit organization. > > **Inconvénients**: I wish it had greater permissions settings so that I could give volunteers outside of the organization the ability to use the tool. ----- ### "CRM Analytics" — 5.0/5 > **Emily** | *22 novembre 2024* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The information and tracking purposes. The secureness > > **Inconvénients**: That the verification code doesn't go to both email and phone > > It is a good tool however there is always room for improvement. ----- ### "All-in-One Analytics Platform" — 3.0/5 > **Craig** | *19 juillet 2020* | Mode et vêtements | Taux de recommandation : 6.0/10 > > **Avantages**: I used Salesforce Analytics Cloud to analyze impact of my marketing campaigns on customer journeys. After I connected Google Analytics to Salesforce, I was able to see the data flow between the tow systems. I then created custom audiences in Google Analytics using the criteria of customers who engaged with marketing campaigns, added items to cart but didn't purchase them. Once the destination of Salesforce was added, I was able to execute campaigns against those audiences. These re-targeting ads helped reduce cart abandonments and increase conversion rates. Because of data integration and re-targeting capabilities, I could leverage Salesforce Analytics Cloud to improve sales from customers who were interested in purchasing my apparel items. This data driven strategy drove high ROI for my business. > > **Inconvénients**: Setting up integration between Salesforce Analytics Cloud and business intelligence tools such as MicroStrategy needs development resources. There is a learning curve for users who have not used Salesforce before. Example: data extensions, APIs, etc. need to be configured according to Salesforce requirements. Coding knowledge is needed to maximize potential of data connectors. If password is forgotten, there is a long process to reset it which sometimes may involve working with Salesforce administrator or tech support. If tools like Datorama are used, integration is easier but then clients have to spend extra money to get access to those add-ons. So, premium support and integration costs are high. > > As long as data integrations and some past experience using Salesforce Analytics Cloud is there, I find this tool super helpful in retargeting customers who are engaged with my marketing campaigns but need an extra nudge to buy my apparel items. Additionally, analyzing the retargeting campaigns on an ongoing basis and after they have concluded helps me use those clusters of customers for other ads I want to run in the future for a different but related items, categories or brands. If there is more technical support and training available for non-premium users, we should see a growth in value of Salesforce Analytics Cloud. ----- ### "Great Platform" — 4.0/5 > **ASHLEY** | *4 février 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: CRM Analytics was a great tool to keep me organized and informed. > > **Inconvénients**: Platform was a little hard to navigate at times. > > I enjoy using this platform, i find new tools each day. ----- ### "Using Sales force" — 5.0/5 > **Mark** | *19 août 2021* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: I was a user of Sales Force while working for a larger company. Many of the features were set up by the company, and these tools and features were quite robust. The sales function tools help you keep track of closed sales, opportunities and events meetings and potential leads. Plus you can customize reports to help you determine your success rate and areas to help you grow your business. > > **Inconvénients**: I think that due to this CRM being the leader in this space, that it also comes with many many tools and features, which at times can be a little overwhelming. (Although many good trainings on using this software are also available to help). > > If you need the best CRM, with the most tools and features, this is the CRM to get, bottom line. The analytics it tells you can really help yourself, your company and your team too ----- Page : 1/4\ Suivant: [Page suivante](https://www.getapp.fr/software/100679/wave-salesforce-analytics-cloud?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/100679/wave-salesforce-analytics-cloud) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées