---
description: PrestaShop : qu'en pensent les utilisateurs ? Lisez les avis sur PrestaShop, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PrestaShop - Prix, tarif, abonnement et avis | GetApp France 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de vente en ligne](/directory/97/shopping-cart/software) > [PrestaShop](/software/100627/prestashop)

# PrestaShop

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> PrestaShop est la solution open-source e-commerce leader en Europe et en Amérique latine.
> 
> Conclusion : 332 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### PrestaShop - Principaux avantages

Open Source : Soutenu par des contributions, des partages de connaissances, et des technologies open source riches et innovantes, le logiciel PrestaShop est en constante évolution.&#10;&#10;User Friendly : Atout opérationnel réel, le logiciel PrestaShop est utilisable par tous : débutants comme chevronnés de l’e-commerce bénéficient d’une interface ergonomique et fonctionnelle pour une adoption rapide et efficace.&#10;&#10;Communauté : Passionnés du Web, de l’e-commerce, du code et de l’open source, la communauté de PrestaShop, basée sur l’entraide, est l’une des plus importantes communautés actives dans le monde.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 332 Avis |
| Simplicité d’utilisation | 4.2/5 | D'après l'ensemble des avis |
| Support client | 3.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos de l'éditeur

- **Société**: PrestaShop
- **Entreprise fondée en**: 2007

## Contexte commercial

- **Prix à partir de**: 0,00 €
- **Type de licence**:  (Version gratuite disponible) (pendant l'essai gratuit)
- **Prix**: PrestaShop est libre d'utilisation. Le téléchargement du logiciel e-commerce open source est gratuit
- **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 205 de plus

##  Fonctionnalités

- API
- CRM
- Catalog Management
- Comptes clients
- Correction en temps réel
- Créateur de boutiques en ligne
- Fonctionnalité d'aperçu
- Gestion SEO
- Gestion de l'e-commerce
- Gestion de l'impôt
- Gestion de la conception
- Gestion de site web
- Gestion des clients
- Gestion des commandes
- Gestion des expéditions
- Gestion des promotions
- Gestion des retours
- Gestion des stocks
- Marketing multicanal
- Modèles

## Intégrations (2 au total)

- PayPal
- Stripe

## Ressources d'aide

- Service client/e-mail
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat

## Category

- [Logiciels de vente en ligne](https://www.getapp.fr/directory/97/shopping-cart/software)

## Catégories connexes

- [Logiciels de vente en ligne](https://www.getapp.fr/directory/97/shopping-cart/software)
- [Logiciels de création de site Internet](https://www.getapp.fr/directory/595/website-builder/software)
- [Logiciels d'e-commerce](https://www.getapp.fr/directory/744/ecommerce/software)
- [Logiciels de traitement des paiements](https://www.getapp.fr/directory/23/payment-management/software)
- [Logiciels de web design](https://www.getapp.fr/directory/395/web-design/software)

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4. [Squarespace](https://www.getapp.fr/software/91132/squarespace) — 4.6/5 (3417 reviews)
5. [BigCommerce](https://www.getapp.fr/software/8260/bigcommerce) — 4.4/5 (340 reviews)

## Avis

### "Easy and flexible platform for your eshop" — 4.0/5

> **Zuzana** | *24 septembre 2020* | Vente au détail | Taux de recommandation : 7.0/10
> 
> **Avantages**: I use Prestashop for more than five years for my small side business eshop. It is opensource, free and easy to install and use. If you don´t have any programming skills, you can choose templates, auto backup, auto-upgrade and you will be fine, with no cost. No limits for how many customers, orders, users, no time limit, etc. Only when your business grows, you probably would want more. For example, better design, better stock management, more import/export features. And then you will need to buy addons, hire a freelancer or you can try to find out how to make those improvements by yourself. So it will be your time or your money. But I like the possibility of choice. They are many years on the market and, therefore, you can find a helpful forum, videos, blog posts, and as I am from Europe, I am very grateful for their translation packs.
> 
> **Inconvénients**: Their customer service is not ideal and, if you are a beginner, you probably will struggle if any technical issue occurs. There are many freelancers and many add-ons, unfortunately, not all are reliable. In those years, I suffered through some security issues but nothing too serious.
> 
> For a small e-commerce business is Prestashop a matching solution. You can run it for free or invest as much as is comfortable for you.

-----

### "Just the best e-commerce software. Ever. Anywhere. In the world." — 5.0/5

> **Caroline** | *22 octobre 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: We have been working with Prestashop for the past 7 years, from 1.3 to now the 1.7 version. When it was the "only" great shopping cart software it was good. Now it's outstanding. A large community supports it with a lot of plug-ins that work and help market and manage the e-shop.
> 
> **Inconvénients**: Prestashop is currently going through the external plug-ins to make sure that they are compatible with eath other : which is important because we've had a couple of problems with buggy plug-ins. To be faire, they are not necessarily developed by Prestashop.
> 
> We've developed over 50 e-commerce websites with Prestashop over the years, complex multi-boutiques, in different languages, in different countries using different currencies ... we're pretty happy with our overall experience with the software and the company.

-----

### "good since the fork but it has changed its name; this is the review of the one called prestashop" — 2.0/5

> **John** | *25 octobre 2019* | Mode et vêtements | Taux de recommandation : 0.0/10
> 
> **Avantages**: Separate templates, codes, and html&#10;Small and purpose-specific enough to run on some shared hosting (with a cache).&#10;Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.)&#10;Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)
> 
> **Inconvénients**: Dozens of employees funded by selling modules.&#10;Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address.&#10;Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules.
> 
> Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are&#10;(a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop.&#10;(b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too.&#10;So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop.&#10;&#10;Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout.

-----

### "Smart open source for yoru bussines" — 5.0/5

> **Vito** | *20 juin 2022* | Marketing et publicité | Taux de recommandation : 7.0/10
> 
> **Avantages**: Possibilities of use. We have used the Presta for our webshop with above 10K + items.
> 
> **Inconvénients**: I can't find anything right now in my mind.
> 
> I am really happy user because of the possibilities.

-----

### "Great open-source Software" — 5.0/5

> **Omar** | *10 octobre 2019* | Internet | Taux de recommandation : 10.0/10
> 
> **Avantages**: PrestaShop is a great open source software, which allows its users to set up and build a rich online-shop to earn money on the internet. It is easy to use in the backend, it is capable of building multi-shops for more than one country and more than one language very easily and it is easy to build your own sub sites in your online-shop with the help of certain page builder modules. It is highly customizable and there are thousands of modules to choose from to make it even better and cover issues like search engine optimization, integration with email marketing tools or payment solutions to name just a few.
> 
> **Inconvénients**: One thing that should be improved is the speed of the shop.
> 
> We are building PrestaShops since 2012 and are very satisfied with the solution. We can build nearly every special feature a user would like to have.

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