Seismic

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

The ability to create dynamic folders to pull content in from multiple sources automatically. I love the Community feature, to research discussions, product news, training videos, and post new ideas. The Analytics feature is AWESOME! The capability to LiveSend content and track when the recipient opened the content, how long spent on each page and if they forwarded the content to another recipient is priceless!

The amount of issues that we have endured over the URLs not being able to be populated into Seismic until April of 2018. The RFP functionality is not a feature within Seismic, but rather a custom build. We were introduced during the decision making phase, of the RFP capabilities and what it could do for our company. Here we are just shy of a year, and we are still not using, nor will we likely use what was built as a workaround solution. It is just easier for our users to create on their laptops and share directly with their peers and house a copy within the repository.

Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good.

Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult.

Generally easy to use once you get the hang of it, great community for support, ability to suggest new features, great CSM.

Google integration is not the best, lots of little quirks and glitches as they pertain to Google. (Eg. can only connect 1 google account to sync files unless you're on TeamDrive which our org is not - check your integrations with an AE before purchasing), backend is not always intuitive - get assistant with the initial setup.

Search doesn't index over a certain sized file and many of our files exceed the limit making the search less effective.

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

We mainly use google drive and the integration with google is not smooth at all.