ServiceBox
En savoir plus sur ServiceBox
ServiceBox est une solution conçue pour vous faire économiser du temps et de l'argent afin de vous consacrer à ce que vous faites le mieux : acquérir de nouveaux clients et satisfaire ceux que vous avez déjà. Le plus important pour vous est d'augmenter votre retour sur investissement. C'est pourquoi ce logiciel a été créé. Votre réussite est une réussite partagée.
Alors n'attendez plus. Découvrez ServiceBox et rendez votre entreprise pleinement fonctionnelle et productive.
La souscription est simple et l'intégration, encore plus. Vos données comptables existantes peuvent être utilisées pour transférer rapidement vos informations sur un site configuré selon vos besoins et vous rendre opérationnel en quelques heures seulement. Prenez quelques heures de votre temps pour booster votre entreprise !
Le slogan de Jobbox Software, "SIMPLIFIEZ LA GESTION DE VOTRE ENTREPRISE", signifie que la gestion de votre entreprise devrait être simple. C'est pourquoi l'éditeur de cette solution essaie continuellement d'améliorer ses produits. Il ne cesse jamais d'améliorer ses logiciels. Et c'est là que vous intervenez. En effet, vous pouvez le contacter et lui faire part de votre opinion pour qu'il puisse s'améliorer. Jobbox Software est un éditeur en pleine croissance dont l'objectif est de vous aider à faire de même.
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Avis
Vous avez déjà ServiceBox ?
Les acheteurs de logiciels ont besoin de vous ! Les avis utilisateurs nous aident tous à prendre de meilleures décisions.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great software for the service and construction tech to track expenses and labor.
Publié le 29/03/2018
It makes it extremely easy to to amalgamate information from job and reference it.
It makes it extremely easy to to amalgamate information from job and reference it.
Avantages
It makes it easy to track hours, labor, expenses and create notes for other techs. Also excellent how you can attach pictures directly to job.
Inconvénients
Pictures sometimes do not upload on the first time or sometimes fail to upload entirely. Some menus can be difficult to navigate.
Réponse de Jobbox Software
Hi and thanks for your feedback. We appreciate you taking the time to share your experience with ServiceBox.
I am sorry to hear that you have had some trouble with uploading photos sometimes, this shouldn't be happening. We would appreciate that if it happens that you let our support team know by using the feedback option when you are in the system. Here you can also attach the photo so our team can see what would be causing it to fail or not upload.
As well, if you could use the feedback option to let us know which menus you think we could make more user friendly that would be great.
Thank you again for your input and we hope you have a wonderful day!
Your ServiceBox Team
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
[sensitive content hidden] is the best! :)
Publié le 04/09/2024
Overall, I again, can't say enough how much the support team has been. Any issue whether we call...
Overall, I again, can't say enough how much the support team has been. Any issue whether we call or email, we get answered in a timely fashion.
Avantages
[sensitive content hidden] She was / is an amazing support member! (all the support crew is great too)
Inconvénients
Not having someone come in, in person to do an initial sit down one on one.
Réponse de Jobbox Software
Hi Dwight, thanks for this review. I'm glad your support experience has met a high standard, we definitely want our customers to feel appreciated and have the best experience possible.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Invested 100s of hours to find out in the end they dont care.
Publié le 24/02/2023
Exciting at first then a big let down after implementation:(
Exciting at first then a big let down after implementation:(
Avantages
Seemed perfect at first. Then when we implemented it we started finding glitches like an employee receiving a phone call during checkout wiping out their data. Just trying to run a simple hours report for a whole customer is not possible. Being yelled at by their team member sucked when I thought I lost a complete customer. They act like we have all the time in the world to implement. What we needed was comprehensive attention to what our business needs and I feel we are truly let down by this product so far. Im trying to contact the [sensitive content hidden] to see if they in fact are this way from the top down or I just had a bad experience. Its not all bad but getting the finish line and having them treat me like shit does not work for us an organization.
Inconvénients
Ability to run hours reports filtered by customer and multiple sites
Réponse de Jobbox Software
Hi Dave. This is an especially troubling review for us, as the experience you're describing flies in the face of our core company values and touches on areas that most customers report as our greatest strength (i.e. onboarding). We take your initial set-up and employee training seriously, so we want to get to the bottom of your situation. Please contact support immediately through the Help button on your ServiceBox UI. They've been alerted to your situation and are waiting for your message.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Take it from a Seasoned Service Box user in the HVAC service field.
Publié le 24/09/2020
I was part of selecting this product for a company I previously worked at, and developed for up to...
I was part of selecting this product for a company I previously worked at, and developed for up to 25 users. It was the highlight of the great things about that company, so it was an easy decision to use at the new company I recently assisted in starting up from nothing. Started setup on a Tuesday, about an hour to complete the main setup, by Thursday I was filling out work orders and invoicing, the following Monday setup Stripe, and away to the races we went. Excellent support as well, the JobBoxSoftware team is incredible.
Avantages
Mechanics love the ease of use and understanding, as well as the clients can easily read the mechanics notes and pictures since it’s all digital. In this industry, client and employee retention are the most 2 important things to growth. Happy employees having the tools at their The reporting allows for reconciling invoices and work orders. Stripe Credit Card Payment system was easy to setup, low cost and has really helped open up opportunities to easily solve our client’s problems without having to necessarily go through the credit app process.
Inconvénients
The default settings at initial setup allow for basic user tiers to delete clients, job sites, and work orders. It’s important to make this distinction before adding new users to the platform, an easy fix for the support team, but something to be aware of. The map link to job site, sometimes uses the bill to address, instead of the job site.
Pourquoi choisir ServiceBox
Ease of use. And give our mechanics value by empowering them with the tools that helped them execute well to the client. Even senior techs ~55 yrs old love the platform.Pourquoi passer à ServiceBox
Ease of use, low price buy in, with monthly subscription that was easy to opt out of if we so desired.Réponse de Jobbox Software
Hi Michael,
Thank you for the raving review. It is very important for us here at ServiceBox to have our customers beyond satisfied with our product. It is fantastic to hear that your techs in the field are using our system and enjoying it. Our goal is to make sure that everyone using ServiceBox is enjoying it. If you ever have any ideas for us to improve on, or you are having an issue or bugs, please do not hesitate to shoot us a message using the feedback button.
Have a wonderful day,
Your ServiceBox Team
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Service box is great!
Publié le 24/09/2020
My overall experience has been fantastic. In the event there was a major issue, the SB team quickly...
My overall experience has been fantastic. In the event there was a major issue, the SB team quickly resolved the issue to allow business to operate as normal, they have assisted with company specific operating practices by offering work around a and additionally offer system customizations which I have had done several times for ease of use. Service Box is a great software with a great team behind it, and I tell all colleagues about it all the time.
Avantages
Doing commercial refrigeration and HVAC work, I needed a very intense and streamlined work order management system to fully automate everything from quotes, to work orders to invoices, with the capability of recurring work orders for maintenances, complicated tax jurisdictions and class codes along with customer specific pricing and notes along with job sites, and service box allows for everything to be in one place vs accessing many different areas for information.
Inconvénients
I can’t say I dislike anything specifically about ServiceBox, however, I am very detail oriented and like everything to be exact across the board. There are some system functionalities that don’t follow suit from one area of the system to the next, but again, this is hardly a reason to dislike service box.
Alternatives envisagées
JobberPourquoi choisir ServiceBox
Service box’s platform across the board had features that allowed an unlimited amount of overall organization and simplicity for running my business.Logiciel antérieur
Field PromaxPourquoi passer à ServiceBox
All other systems I considered before proceeding with service box fell short of what what I needed out of a work order management system and service box exceeded my expectations.Réponse de Jobbox Software
Hi Benjamin,
Thank you for your review of ServiceBox, we are very happy to hear that our product is working exponentially well for you. If there is anything that we can improve on at anytime, or that our systems can sharpen up, please use our feedback button on the bottom of our page.
Have a wonderful day,
Your ServiceBox Support Team
ServiceBox - FAQ
Voici quelques-unes des questions fréquentes sur ServiceBox.Q. Quels sont les types de licence disponibles pour ServiceBox ?
Types de licences disponibles pour ServiceBox :
- À partir de : 35,00 $US/mois
- Type de licence : Abonnement
- Version d’essai gratuite : Non disponible
Q. Qui utilise ServiceBox ?
Utilisateurs habituels du logiciel ServiceBox :
Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500
Q. Dans quelles langues ServiceBox est-il disponible ?
Langues dans lesquelles ServiceBox est disponible :
anglais
Q. ServiceBox prend-il en charge les appareils mobiles ?
Appareils pris en charge par ServiceBox :
Android (mobile), iPhone (mobile), iPad (mobile)
Q. Avec quelles applications ServiceBox peut-il s'intégrer ?
Applications s'intégrant à ServiceBox :
Construct for Sage, Dropbox Business, QuickBooks Online, QuickBooks Online Advanced, Sage 50cloud Accounting, Stripe
Q. Quelles sont les ressources d'aide disponibles pour ServiceBox ?
Ressources d'aide disponibles pour ServiceBox :
Service client/e-mail, FAQ/forums, Base de connaissances, Support téléphonique, Chat
Catégories connexes
Consultez toutes les catégories de logiciels trouvées pour ServiceBox.
- Logiciels de gestion des interventions
- Logiciels de gestion du personnel
- Logiciels de gestion de la maintenance
- Logiciels de création de devis
- Logiciels d'affectation du personnel
- Logiciels de gestion des activités sur le terrain
- Logiciels CVC (chauffage ventilation climatisation)
- Logiciels de gestion des ordres de mission
- Logiciels pour plombiers
- Logiciels pour piscines
- Logiciels de maintenance des équipements
- Logiciels de maintenance de bâtiment
- Logiciels pour entretien de véhicules
- Logiciels pour électriciens
- Logiciels de maintenance préventive